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Bed Bath & Beyond
405 Crossroads Blvd, Cary, NC 27518, United States
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Bed Bath & Beyond
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Th
Review №1

The selection of clearance items is immense. Would definitely recommend is looking for things that have been marked down in the Bed Bath & Beyond collection. Outside of that youre pretty standard Bed Bath & Beyond with good customer service.

Ja
Review №2

ALWAYS love this store EVERYONE so kind & helpful...shout out to Wendy who answered my questions & helped me find exactly what I needed because I did NOT have the right product in my hand for what I was there for. Everyone is just so Sweet & Helpful

Pa
Review №3

I bought the wamsutta dream zone 1000 count sheets 1 1/2 years ago and the fitted sheet is already shredding. I will buy sheets elsewhere in the future.

Te
Review №4

Horrible experience with Jonah, the cashier at the register. I was not greeted, he just begin taking my items out of the basket. He never told me my total. When I asked him, why hasnt he said a word. His response, Im not a very intriguing person. I responded, You dont need to be in customer service. I got upset and asked for the manager on duty. She was very helpful. This staff member should thoroughly be trained in Customer Service.

LE
Review №5

Super organized great for navigating to find merchandise easy finding

Le
Review №6

What happened here. Store is half empty.Dont carry linens anymore. Lots of fine china but who cares these days. Very messy. Not the same place. Lots of As seen in tv junk.

J
Review №7

I had to exchange a curtain and Kristy, I am not sure if I remember the name correct. But she is a very nice old lady, she was very nice and helped me get this done very fast. Thumb up for her.

Er
Review №8

I have missed being able to go into this store!!! It is my favorite store bar none!! Will be going back really soon!!

Ju
Review №9

I mean its BBB. It good. Tons of products and always can use multiple expired coupons. Bonus!

Th
Review №10

Staffing shortage (no assistance), high prices and limited merchandise.

Sh
Review №11

I really did like big lots, but I have to say the bathrooms was absolutely filthy, so if you plan to go there make sure you dont have to use the bathroom

Ab
Review №12

I came in looking for a trash can for my bathroom and bathroom rugs. I was able to find my rugs, and at a super good price! I didnt find a well priced trash can though.

Me
Review №13

I could spend my salary in this place! The way they do the cashier line is so effective & efficient! +, the price guarantee is sweeeet!

T
Review №14

Love this store. Very clean and organized. Actually have associates in various departments asking if you need help. A rarity these days. Coupons are a plus for me. They even take expired ones so dont throw them away.

Ja
Review №15

It was a great experience. We will be back again.

Se
Review №16

Needed a bathroom portable heater, they had it! Could not find one in a hardware store. They always need what you need for you bedroom, bathroom, and beyond. Thanks once again!

El
Review №17

I had receipt but their computers were down and couldnt do my return. Manager should have been able to override instead of having me wait for 12 minutes and then tell me to come back another day. Problem is I hope I can get back before the return policy ends. ( Yes, they offer 6 months, but its already been quite a few at this point)

D.
Review №18

Great place to shop and find that just right item for your bedroom, bath, or personal grooming item. Good prices especially with the 20% off coupon!!!!

Cr
Review №19

No customers except for me near check-out area and four employees were standing together behind registers just talking and eating. They ignored me while stood at a register.

De
Review №20

Easy in and out.

J
Review №21

This store has everything you need at a great price.

An
Review №22

Everytime we go find great deals.

Mr
Review №23

Fun place when you need about anything for the home - not home improvement, home furnishing/applications. The step after home improvement. Always full with about anything youd need post-move in.

Ma
Review №24

I had a fairly expensive item to return that I had ordered from the website. The return was handled expeditiously and professionally. Further, a manager assisted me with obtaining a new coupon for the replacement item I planned to purchase. I was extremely pleased with the professionalism with which the transaction was handled.

Jo
Review №25

Worst staff ever. Overpriced. Go hit Costco for items at half the price.

Da
Review №26

Charging full price for Christmas cards the week after - REALLY? Only upside, the folks working there are extremely pleasant.

Pa
Review №27

Not stocked as other BB&B are.

Ce
Review №28

The staff are very xenophobic. My partner tried to ask for help, she just said I cant understand you and walked away. What kind of customer service is that? If you cant handle people of color, youre pathetic.

Th
Review №29

This is my second time here to return an online orders. Both times, they gave me such attitudes. I presented receipts and my card to return but I dont understand why they gave me such bad customer service. I thought if Im not satisfied with the products, I can return them according to the policy. As a customer I feel so attacked and disrespectful by the way they treated me. I dont feel comfortable to shop here anymore.

Ju
Review №30

I have a feeling this store is going to close soon. They have no idea what to do with the space in the middle, which is a mess! With their competition on-line, the are often more expensive and staff are uninterested in helping anyone.

Pa
Review №31

Great place, just that the prices are a little higher than I remember.

D.
Review №32

This Bed Bath and Beyond is So Amazing and Awesome and Very Incredible!!😃😃😃😃😃😃The staff here is Very Awesome and Very Incredible and Above and Beyond Awesome and Spectacular!!😃😃😃😃😃😃😃This Spectacular Location has lots of Space and lots of Great and Amazing Ideas for my future Dream Home.😃😃😃😃Come to this Very Incredible and Awesome Location and You sure will see a Lot!!😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃

Je
Review №33

Nice store and some great sales.

St
Review №34

Very friendly staff helped us find several things thru out store

Al
Review №35

The worst SERVICE I have ever encountered of many years coming to BB&B. TATIANA, the cashier that checked me out had a very nasty attitude and was Extremely RUDE from the moment i greeted her. That is not the way to treat a customer! I will no longer come here thanks to her. If you do not like working with the public get a different job. I am a Nurse & I would never treat ppl the way she did with me. She needs to get fired ASAP!

Mi
Review №36

Limping along. Friendly staff and upbeat environment.

He
Review №37

Always a great experience. Everyone is very nice and professional. The prices are reasonable and you are getting quality products. BBB has a great return policy as well as very helpful staff.

Ro
Review №38

You can always find something really neat in this place. Whether a new scented candle for your living room, or a nice body spray for an after shower experience, shower gel’s, this place has everything! Always friendly and knowledgeable and have quality products! Will certainly visit again! I have been to four different locations and been pleased every time.

Lo
Review №39

Very crowded and did not have what we were looking for.

Fr
Review №40

We can always find what we want at this store,like hairspray, face cream and etc.

Da
Review №41

Kristy in this store was helpful. She saw our arms were full between holding children and items to purchase. She went out of her way to get us a shopping cart.Also, the remodel looks snazzy. Love the coupons!

Sh
Review №42

Great stock and people were helpful and friendly. Thanks BBB.

Tr
Review №43

The staff was very helpful. Nothing like walking in and touch the fabric and having help finding what you need

Em
Review №44

You can honestly find so many things at this place at affordable prices.

J
Review №45

This place is huge! Apparently it is the largest store in NC. I was speaking with the very friendly cashier about how much bigger it was than our home store. I was able to find excellent deals in this store that blew me away! So glad we decided to drive the extra hour to go see what we could find at this store. Thanks!

Mi
Review №46

Very helpful store employees. Many shelves empty. I came in to buy kitchen cabinet organizers. Found what I needed. Line was too long at cashier area.

We
Review №47

Update your website. Item marked as available in store and when I arrive your customer service informs me you dont carry any types of that in stores. Btw if you get the answer would you like us to order it 95% of customers will just get it on amazon....

Ge
Review №48

Before the renovation, I enjoyed shopping here. Not so now. The space was opened up, creating a cold box store feel. The selection of items has also become less appealing.

Ci
Review №49

Reliable store that always has what I need. Staff always friendly and nice. Signed up for the membership program, I wish it was easier to check out with it. Maybe it was just that employee. My favorite is the coffee area.

Ni
Review №50

The store has been changed quite a lot since Ive last been. Theyve really beefed up the Beyond bit.They added a sort of grocery section with some really great beer and wine selections. Never thought I would find Dragons Milk at a BB&B store!Prices were super reasonable and the cashier that assisted us, Sarah, was very amicable and helpful.All-in-all, solid experience!

Lu
Review №51

New design of the store is much better. Easier to move around and find items

Ro
Review №52

Staff so friendly

Bi
Review №53

Sales associates are very helpful and efficient.

Ga
Review №54

Not well stocked

Bi
Review №55

Great place for all things you need in a home. They are well stocked. They could do better with customer service.

Ke
Review №56

Wonderful fragrance smells! My only disappointment was the price on the three wick candles. I was hoping that they would be $10 like they were in Apex but they were $15 each. And that adds up very quickly. Overall great experience. Staff was very helpful and very much on top of their game.

Jo
Review №57

Good service and very helpful staff.

Za
Review №58

Wonderful store and great service

Te
Review №59

Great place got alot of my stuff from here

Ju
Review №60

Busy but smooth transition to register

S
Review №61

Bryan was so very helpful! We were struggling to buy a gift off their bridal registry. We were short on time an be he was wonderful about assisting us with the selection, right thru to having it shipped direct - he made it simple and stress-free. Thank you so much!

Gi
Review №62

Havent been to this location in 3 or more years. Love the reno, and the addition of specialty foods. Also our check out lady gave us a discount when I couldnt find mine. And we saved $16 because of it. I will definitely be coming back.

Is
Review №63

Great place to shop. Fun to walk around. Dont forget those 20% coupons!👍

T
Review №64

First time I had been in since the redesign. More open & eye appealing. Imediately noticed the lack of fragrances, which Im extremely grateful for. Thus, I was able to linger in the store much longer than usual.

Da
Review №65

Best store and staff is super helpful

Li
Review №66

Its Bed Bath & Beyond, they have everything in here. You can find a lot of As Seen on TV and Shark Tank stuff here. The As Seen on TV stuff is not all in one place.

An
Review №67

Very friendly staff!So much so, that I would like to specifically recommend, to any manager or higher level staff in general, to consider Valeria for any promotions available. Since I don’t know her last name, and I’m not sure if there is more than one, ask for one that had a conversation with a Cuban mother and her son on the 20the of August.Here’s why:I was lost at first, not sure which register to chose, and she immediately waved us over. She greeted us very kindly, and efficiently started bagging our supplies. We laughed when I poked fun at myself for being clumsy, at which point she offered to wrap some of our more delicate items, which we gladly accepted. My mother pronounced her name in Spanish, and she was friendly enough to make small talk by inquiring where we were from. After the quick chat as we packed our merchandise, we headed out with a wave.This will sound silly, but this is the perfect customer experience in my eyes, though I left out some other little jokes that I can’t remember.Thanks for your time, and once again, I will recommend this store. 👍SincerelyAntonio

Do
Review №68

This is a huge story with so many selections. Staff is very helpful and the say hi and ask if you need help as you enter each section. Very impressed. Great store and Awesome customer service.

ma
Review №69

Nice store, great employees and a military discount. Only complaint was too few registers open. Long line to pay.

Ka
Review №70

Plenty of merchandise, but not enough employees out on the floor to assist customers. Unless more people are hired for the holiday flood, many customers go but once. I almost left bc the checkout lines were 5 and 6 deep when I went in. Not bad by time I checked out. Love their discount coupons...that never expire.

Ha
Review №71

Had just what I needed great customer service

Mi
Review №72

Amazing array of items for the everyday home. Really nice and cooperative staff. At times the items seemed a little bit too crowded, but the variety is worth it. I can easily say that anybody and everybody can find at least one thing to their liking. Will definitely come back soon!

Br
Review №73

We came in to finish our wedding registry and had a wonderful time. The store associate was super helpful and was very informative about the merchandise in the store. My fiance and I felt like we were really valued and time was taken for us.

Ly
Review №74

Love the coupons which never really expire. Staff always friendly and willing to help, and findable. Usually find what i seek. If not, always fun just to look, never know when something is on sale and exactly the solution you forgot you were seeking. Convenient location.

GE
Review №75

They are a great store. Need to support them and stop buying on line. There will be no more brick and mortor stores soon if we dont support the ones we have and the web giants will gobble you up too.

Ma
Review №76

I love this location!! Staff is more than helpful to customers. I have not been paid for this review, just need to make sure they get all the stars they truly deserve!!

Ja
Review №77

What a great experience! The customer service is/was amazing. Thank you Lori, Danielle and the woman at the cash register (I think Madi?). The entire store...best customer service in town!

Li
Review №78

Overall positive but mixed experience. A couple of the store attendants who helped me seemed annoyed that I was in their store and were really unhelpful in general. One really lovely store clerk tried to help me find something they didnt have but told me it was available online. Overall I got about 80% of what I needed and 50% of the service, so not horrible overall. Great selection and the recent redesign is great.

Ud
Review №79

While they didnt have hand held mixer in store, they did order and ship without extra charges. Came in 2 days. Beats driving to different stores in traffic.

Jo
Review №80

Nice selection of product but too pricey.

Ca
Review №81

Love the old fashioned brick and mortar stores,can physically see merchandise touch merchandise which is always a good thing.

Sa
Review №82

So much variety in the products offered. Fairs prices, but somewhat high. I always find something I want in there. I bought a little bedside table here and when I got home to assemble it, it was missing pieces. But they worked with me and got me the pieces I needed no hassle.

Jo
Review №83

Very bad bed bath beyond. Does not have near the selection as other bed bath beyond stored . I drove to this location and could not find the basic kitchen supplies I needed. No Beyond here just lagging behind.

al
Review №84

Great selection of home goods at reasonable prices. Checking out process moves fast so you are not waiting on line for long.

No
Review №85

I always got awesome service from the cashier No.1

Un
Review №86

Great customer service, a nice variety of items, AND the store is large! they recently reconstructed the inside of this store and it feels nice and fancy when you walk inside it. 🙂

WE
Review №87

I love using my coupons at this store. I also like discovering new gadgets for the home here.

C.
Review №88

I love Bed Bath & Beyond. We have been there twice this week. The sales people on the floor are awesome. Everyone of them. On problem, Jasmine was the cashier that waited on my family & I. She was cold as ice. No customer service skills at all. She should be in the stock room. Employees like Jasmine forget that its the customers who pay her. Everything we brought from Bed Bath and Beyond, we could have gotten it from Amazon, Walmart or Target. But it was our choice to come there & shop. Thank you

Ma
Review №89

Recently renovated and the store looks great. Service has always been friendly and quick. Huge parking lot.

Gr
Review №90

I didnt like the new layout. I prefer the old set up. The check out process is much better.

ia
Review №91

The staff was amazing because you never had to ask where something was the staff was everywhere.

Re
Review №92

A nice Bed Bath and Beyond. It carries all of the typical things youd expect as well as a large selection of candy, wine, and craft beer...for some reason.

Pr
Review №93

First time in over 10 years buying here. Ordered a Thera-Breath toothpaste online and picked up in the store. Price was very competitive and cheaper than Amazon, Walmart, and Target. I recommend buying online and picking up in the store to save time and score some good deals. Online prices are cheaper than in the store. I am surprised why so many people shop in the store when you can save a whole bunch of money doing online order/in store pickup. Checkout clerk was very friendly and no long lines but I fortunately didnt go during peak hours. Thank you for a great experience. :)

Cc
Review №94

Great place for household needs. Always great selection. Sale staff always ready to help locate something fir you.

As
Review №95

Great selection, friendly staff

Jo
Review №96

Neat place to shop with their coupons they send in the mail. And you can use multiple coupons in a transaction when buying multiple items.

Ma
Review №97

Here in N.C. they are very nice just put the wrong size of the couch cover in the box

Me
Review №98

Amazing deals. Many options. Thoroughly enjoyed my shopping experience.

Pa
Review №99

Hey thi s a great bed bath beyond. Lots of variety.

Ch
Review №100

Very busy, but checkout lines move along well

Information
65 Photos
100 Comments
4.3 Rating
  • Address:405 Crossroads Blvd, Cary, NC 27518, United States
  • Site:https://stores.bedbathandbeyond.com/Cary-NC-27518-124?MCID=YT_YEXT
  • Phone:+1 919-859-5233
Categories
  • Appliance store
  • Department store
  • Bathroom supply store
  • Bedding store
  • Cutlery store
  • Gift shop
  • Glassware store
  • Home goods store
  • Linens store
  • Wedding store
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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