So happy I decided to visit this location today.Melanie provided exceptional service and took the time to give me several options. Extremely pleased with my purchase. Will definitely recommend my family/friends go see Melanie for a terrific overall experience.
Just bought a king mattress. Melanie was extremely nice and patient as we looked at literally everything. She was also extremely knowledgeable and just in generally a nice person.
Great customer service. Helped us to find the right mattress for our needs and price range quickly. Was able to arrange delivery for our move from out of state into our new home within two days!
Lindy was really helpful in picking our mattress. The BedMatch technology was really accurate in diagnosing our bed preferences.
Wonderful experience. Gave us a great price. This is third mattress we have purchased in a year. Will continue to do business with these folks.
It was our first time mattress shopping and Mattress Warehouse nailed it. Our first stop at another store we felt pressured the second was low quality and this one was the perfect place to purchase - comfortable, knowledgeable and reasonable when it comes to pricing. Very happy with our decision and with Melanie’s service!
Kat is all I can say!! She made my bed buying experience great and easy. My girl took care of me and handled business like a pro. In my opinion she is the greatest in the business and I will be doing more business with her and Matress Warehouse in the future!! Well done Cat! I have nothing but love and respect for you!! Thank you with all my heart! D.
Wife: Great mattress, great price, great service! Beats the competition!Husband: Readily affordable, excellent selection, !
Very friendly and articulate sales person helped us find the bed we wanted. No pressure. Good selection of matresses. Well-lit and clean showroom.
Had to quickly order two mattresses over phone with a certain budget & time crunch! Matt was so helpful & patient. Very quick, efficient and professional. I highly recommend this location & ask for Matt!!
Lindy was extremely knowledgeable and friendly. ZERO pressure!!! Mattress shopping can be very confusing but she helped make it fun!
Great experience they were soo helpful with helping me find the perfect mattress went in on Saturday afternoon and had my adjustable bed Tuesday 🙂
Great service! Felt comfortable and had a great experience. Mattress shopping was actually fun!
Melonie was awesome! She helped us pick out a replacement mattress that fit us better than the one we originally picked on our own. Thank goodness for the 120 night sleep guaranty!
Matt was very accommodating to our needs. He diligently worked with us until he found a solution that met our specific needs. Even made himself available while on PTO. We will definitely be referring our friends and family to Mattress Warehouse thanks to Matt! Great Experience!
Both Melanie and Lindy took great care of us. No pressure, very knowledgeable and professional.
Melanie was very helpful and friendly. Easiest mattress shopping experience I’ve ever had.
Steve was a pro! Not pushy at all, and super knowledgeable. Highly recommend!
Jay was super helpful and the labor day sales couldnt be beat!
Matt H. was extremely helpful! He kept everything plain and simple and most importantly honest. We found our dream bed and he helped us make it a reality! Get his help on your next mattress purchase you won’t regret it!
The staff is incredible! Just tell them what you want and what you want to 💰!
Great experience. Melanie was very helpful!
Mr Huggler was incredibly sincere and helpful when it came to my specific struggles. He also helped a great deal with my anxiety towards purchasing a new mattress and all that comes with it. I hope he is appreciated for his salesman skills.
Melanie took great care of us. She was the only one working at the time and even though she had three customers at one particular time she flowed to each without leaving anybody wait too long. We went to mattress firm and the guy there said he worked there for eight years and seemed to be overly nervous but Melanie was a champ! In the end we bought a new bed. Thank you!
Honestly, Ive gotten my last two mattresses from here - I knew I wanted Tempur Pedic, and Mattress Warehouse has them. The location does feel a bit old, but what do you expect from a mattress store?If youre like me and know what you want, its a quick stop because the sales people tend to know what theyre doing.
My husband & I had a wonderful experience visiting the store. We were fitted using ‘Bed Match’ and this gave us lots of options to select from based upon our personal needs and sleep preferences. Our sales rep guided us through the selections & was extremely informed on the features & benefits of the brands and styles. Kaitlyn had us in and out of the store in under an hour. Highly recommend this store & team! Happy New Year!Keith & Mary Larick
We had a rather long process of figuring out which mattress would be best, but through it Matt was super helpful, knowledgeable, and willing to work with us as we tried to make up our minds. Having been to other mattress stores in the last couple years, we were both really glad for his assistance.
When my wife told me we needed to go mattress shopping, I was not thrilled. The last thing I wanted to do was spend my Sunday afternoon walking around a store listening to pushy sales pitches. However, I was pleasantly surprised by the service we received from Melanie at Mattress Warehouse. She was attentive to our questions, provided helpful information without any pressure, and was patient while we tested (and retested) mattresses until we found the one we wanted. We returned to the store the same day when we learned that the new bed frame we ordered needed a bunky board instead of a box spring, and Melanie made the process of adjusting the order quick and easy. Thanks!
Matt was so patient and knowledgeable. We had a great experience at this Mattress Warehouse. I highly recommend them!
Great place to buy a mattress. Be sure to ask for Matt, as he was very knowledgeable and professional. Made the whole nightmare of shopping for a mattress experience so darn easy. A++++ Highly recommend.
Heidi was Wonderful. I came in the store completely uninformed about how to purchase a mattress. She spent a great deal of time explaining things to me, she was very honest, and I feel very happy with my decision. She did not even one time try to convince me to buy some thing that cost more.
Melanie was super helpful! Very knowledgeable and we found a great mattress for us.
Just talked to Matt today, got me an AMAZING deal on a pro-breeze. I was very unsure what mattress was good for me, but thanks to bed match it made it very easy.
Melanie was awesome! Professional and knowledgeable. She was an enormous help in selecting a mattress. Make sure to ask for her.
Had a great experience! Used BedMatch to find the right mattress. Second one we tried was perfect for us. Great experience would recommend.
Spent an egregious amount of time trying and retrying mattresses. Lloydine was wonderful--so patient and very helpful. And we finally have a mattress that wont give us back pain! Worth the time.
Great customer service! Matt was super helpful and was very informative, and gave us a great offer. Melanie was also very sweet and we loved talking with her. We will definitely be back!👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Matt was great! Listened to what we were looking for and made some expert recommendations. We will definitely be back when we upgrade another mattress in 6 months.
Melanie is fantastic, knowledgeable, and extremely helpful. Best person to buy a mattress from!
The process was easy and helpful. I would recommend visiting the store for great, friendly service.
My husband and I visited Mattress Warehouse to purchase a new mattress. Upon entering the store, Kareem greeted us right away. We discussed what type of mattress we needed, as well as the amount we wanted to spend, and Kareem showed us several options. We made a decision on the mattress we wanted to purchase and it was very reasonably priced. Kareem offered to check online to see if the mattress we chose was discounted further, and it was, therefore, we saved even more money! Kareem was very friendly and knowledgeable, and he did not try to sell us a mattress that exceeded our budget, nor did he try to sell us other items we did not need. Kareem was a joy to work with! I will definitely recommend Mattress Warehouse to friends and neighbors, and when we are in the market for another mattress, we will absolutely be visiting Mattress Warehouse!
Best mattress shopping experience EVER!! My wife and I have been shopping for a mattress for about a week. Matt at Mattress Warehouse gave us the best experience in our week of shopping. We love our Tempurpedic mattress and the interest free financing made the purchase of the Tempurpedic so easy. You must use their bedmatch system to help find the right mattress for you. It helped narrow down our selection and made the whole process a lot less confusing. Matt was very friendly and extremely knowledgeable. Go see Matt at Mattress Warehouse and use their bedmatch!
Kareem was extremely helpful and professional. My husband and I were shopping for a new bed, had not been replaced in 22+ years. We got the bed analysis completed and loved the first bed we laid on. Kareem broke down all 4 we tried, including bed specifics and pricing. We look forward to its arrival next week!
Kareem in Cary NC store was extremely helpful and patient. Helped us find the bed that we ended up loving! Highly recommend 👍🏻
Thank you Matt. Very knowledgeable and cut an excellent President’s Day sale on a Tempur Pedicure😁
Justin was exceptional!! A+ customer service, extremely knowledgeable and very patient.The price was unbeatable also.Quite a pleasurable experience
The staff was very helpful and wanted to help us find the perfect mattress to fit our needs! We could not have asked for a better experience.
Melanie, did an excellent job getting me set up with exactly what I wanted.
Mattress Warehouse in Cary is a great place to purchase mattresses. Julian, the manager of the store, was great to work with. He helped my husband with an old order and got us up-to-date. We now have a new mattress at a great price that was in our budget. We appreciate his professionalism and happy demeanor. It took the stress out of buying a mattress.
Mattress Warehouse in Cary is an excellent place to shop for your next mattress. Julian the store manager was incredibly helpful and knowledge. I found a good selection of mattresses that were competitive on price with other surrounding stores. Great to work with and respectful of budget. Just honest work to earn your business. The delivery was so quick and set up was easy. Would recommend you include this store in your search for your next mattress.
Matt is extremely helpful and easy to work with. Great experience buying a mattress!
Best customer service by far! With so many mattresses to choose from I didnt know where to start. Mattress Warehouse was the only shop that actually worked with me to find a mattress that suited my needs. Kareem did an excellent job of finding a mattress that both suited my comfort and price range. Unfortunately, however, their delivery service dragged the mattress and box spring across my hard wood floors and stole $275 out of my dresser drawer =/
Audretta was so helpful in helping us find the perfect mattress. She spent quite a bit of time with us to ensure that we found the absolute right fit.
Kareem was knowledgeable and patient with us as we tried out all the beds! He helped us select the best one for us.
The service was great. Well informed staff that wasn’t pushy and let us take our time, leave and come back, and spend even more time. Appreciated the patience as we asked a ton of questions.
I went into this location recently after it was referred to me by a friend who got a mattress from there a while ago. Upon arrival I was greeted by Julian. He was incredibly helpful and went out of his way to make sure I ended up with the perfect mattress to meet my needs. I will be telling everyone I know about my fantastic experience here and would recommend this place to ANYONE needing a mattress :)
Our experience at the store was good, we found the mattress (Kingsdown River Oak) we liked and went with an adjustable frame (Ease 2.0) as well. The problem is they dont stand behind the delivery. One of the delivery guys tried to lift the bed frame (extremely heavy, warning team lift is right on the box), up our stairs by himself. Dropped it on the hardwood and caused significant damage to several spots. The waiver says they will make every effort to deliver without damaging product or your home, and that objectively was not met. We tried working with Mattress Warehouse to find a reasonable solution, and they agreed that it was negligent, asked us to get 3 different estimates which we did and submitted. They sent those to the delivery company who then called us once to tell us the claim had been approved, but we could never get another response from. Multiple phone calls/emails, silence. The delivery company now appears to be out of business. Beware, your bed may cost you a lot of additional time, frustration and hassle. Order number 1689733.
Fabulous experience- definitely recommend!
This location is great! Julian was an amazing representative and really helped us out. We sat on the pressure beds and got a perfect recommendation. It was easy with Julian and I would recommend shopping here if looking for a mattress.
Heidi, the new Manager of the store was a great help in us selecting the right mattress.
Me and my husband had a great experience at Mattress Firm. Carol Ann explained to us very well about the different mattress and bases. She has incredible knowledge about her products. We are very pleased with the experience, and we will come back to buy more. Also, do not buy mattresses online, go talk to Carol Ann at Mattress Firm in Cary instead.
Wonderful place! Had exactly what we needed and had great customer service! The manager, Julian, will get you set up with exactly what you need and has earned any future mattress needs from us. Highly recommend.
I had inherited a mattress which was definitely not the right fit for me. I came in and explained the pain I was experiencing to Kay. She helped me do the bed match to find a great mattress! She gave me a great price and was very patient with me. I could clearly tell she was invested in making sure I was happy and taken care of. I experienced an issue with the mattress when it was delivered, it seems a forklift was used to transport it and broke part of a pallet, leaving a piece of wood in the side of my mattress. The replacement was easy. When I went in experiencing sagging in the mattress, Rory and Kay made sure to talk me through my mattress options under the warranty. (make sure you keep your receipt!! scan it or take a picture or stick it between the mattress and the box spring as Kay suggests) They expressed their concern and again helped me with getting the best mattress for me. I ended up getting the same mattress due to how easy the warranty process is. Cannot say enough great things about this store, thank you Kay and Rory!P.S. Mentioned the faulty mattress to show how easy the replacement process is, Kay and Rory assured me that warranty claims rarely happen with the mattress I bought, but it seems I got a lemon. You should be fine :)
Julian was very helpful and friendly on our purchase. I called first by phone just to get basic information. He took a lot of time answering questions.When I went to the store several days later, he remembered our conversation. He showed us the mattresses recommended and then worked out pricing. A pleasure dealing with Julian!
Julian is AWESOME! Before purchasing at Mattress Warehouse in Cary, I’d visited multiple stores both alone and with others. During the process at Mattress Warehouse, I felt respected, understood, and valued as a customer. Julian was great at trying to understand what I wanted and working with me to find a mattress that was within my budget. He was patient as I even FaceTimed my mom in the store as I asked her questions as a first time mattress-buyer. Throughout the process, Julian really seemed to care about getting me the best mattress possible whether it was at his store or another one, instead of coming off as a “sleazy salesperson”. After comparing prices with other retailers, I’m confident that I got a great deal for a quality mattress and box spring. As a result, I LOVE my mattress. After the sale, I decided to switch out the box spring that I got with a shorter one (to accommodate my bed frame, there was nothing wrong with it). Julian was quick to help me out and switched them out free of charge! Overall, I am very pleased with my experience and my new mattress. 10/10 would recommend heading over to Julian at Mattress Warehouse in Cary. He’s awesome.
Julian was a wonderful partner solving our problems, he earned our trust! We were moving into the area and were able to go home with a bed for night 1. Highly recommend, you will feel comfortable and go home with a great bed!
We had a great experience at Mattress Firm today. Carol Ann has been great to work with over the years of buying beds for family members and she did not disappoint today when we finally bought a bed for us. She walked us through all the different beds and helped us find just the right one.
We’ve had a great experience at the Mattress Warehouse of Cary. Julian helped us find the perfect mattress for my husband and I and our son. He is very knowledgeable and is honest about the products. He always takes good care of us!
Julian was super helpful, got us a great price and set us up quickly. Very personable. Great experience
Came in to search and look around for mattresses, Julian helped us out tremendously. We left with great choices in mind. We returned to make a final decision and got the best price possible with a king mattress. Make sure to check him out.
Julian was great! He was informative and answered all questions. He worked to get me the best possible deal and went above and beyond to make my shopping experience great!
Mattress Warehouse of Cary has been my go to store for all of my bedding needs since moving to Cary many years ago. The customer service is excellent and there is always a wide variety of quality mattresses within my budget to choose from. You are made to feel like family when you shop at Mattress Warehouse of Cary! Thanks Kay and Julian!
I really enjoyed working with Julian, he gave me a really good deal on a mattress with accessories. Julian was very helpful, welcoming and genuine & he made the process smooth in purchasing a mattress.. I recommend working with him 😊
I just left mattress warehouse off of Walnut Street in Cary. The owner, Julian was so helpful, friendly, and nice! I came in looking for a twin size bed for my son and he gave me a great deal and sold me a wonderful mattress! We will definitely be back!!!!
Fantastic experience. Julian went above and beyond to ensure we got the exact mattress we were looking for at a reasonable price. He was very respectful and a pleasure to work with. Great customer service. If you are looking for a mattress, come to this store.
Great service! Shout out to Melanie!
So I came to this store and Kareen was so helpful.He showed me the best way to find a good mattress and I end up buying my new mattress in less than 20 minutes.I definitely recommend this store.Thanks
Julian and Kay provide phenomenal customer service. They go above and beyond to give us high quality beds. We love this store!
We financed our Tempur-Pedic mattress through them and they charged the card/credit line twice. The credit card company can’t fix it since it’s something Mattress Warehouse is holding so I have to call them. The generic customer service line goes to a voicemail and this specific location won’t pick up and doesn’t have a voicemail system set up- it just makes a fax like noise then hangs up on you.The issue was finally resolved after about 2 weeks of repeated calls. The finance company (Synchrony) is unfortunately no better and managed to mess up our automatic payments multiple times.The mattress is great, I just would suggest purchasing and financing elsewhere.
Julian helped me find the mattress that would help my back pain with the way I slept, he helped me finance everything I wanted, with great patience and understanding. I am happy that I randomly stopped in at this store. If you’re looking for someone who will work hard to help you out, Julian and the staff at Mattress Warehouse of Cary is the place to go!
Antonia was a pleasure to work with! She helped us find a great option for our needs and was so friendly and patient! We are grateful for her professionalism and knowledge!
My husband and I had a great experience here! Julian really helped us out and we feel like we made the right choice with our purchase. Thanks!
Kareem at the Cary location was super helpful and got us what we were looking for with no problem ! I’d refer everytime !
Great service! Julian was very helpful and answered all of my questions! The bedMatch technology was great and super helpful in selecting what would work best for me!
Julian and Nathan were both beyond helpful in our mattress buying experience! They were so knowledgeable in all options, and made sure the mattresses we purchased were the right ones for us! HIGHLY recommend folks who are in need of a mattress come in! 😊
I was in need of a boxspring and was in a bit of a time crunch. Thankfully, the store manager Julian was there to save the day and gave me a nice discounts and arranged a good shipping deal for me.He was super helpful and efficient with helping me get the right boxspring for me. I came here once before for a bed frame and I had great service so I came back and will for sure be coming back to this place if I ever need any other mattress services.
Not sure exactly what we wanted. Julian was great with knowledge and was able to assist us with a Serta Hybrid at a great price with a very quick delivery! The delivery guys had it here when they said and took the old mattress set away without issue. Wed definitely recommend Julian and Wattress Warehouse of Cary! Thanks Julian!!
Had a wonderful experience of buying my first mattress for my first apartment today, Julian was extremely helpful and knowledgeable! Wonderful experience, thank you again!
Just bought a bed from Julian. Very friendly and helpful, no pressure, no hype. Seems to be genuinely concerned with customers well-being.
I went in to purchase the cheapest mattress they had for sale & I did.. but when I was informed that the mattress was on back order, I had to come in & sort things out. Jason was very helpful & knowledgeable about their products. He worked with me to get a comfortable mattress that didn’t break the bank so to speak. He was intent with his effort to keep me updated during the entire process. He treats everyone with the same care & im glad that I purchased a mattress from here.
Hate shopping in general but my mom and I needed to buy a full size bed for her and were both wary of getting the sales push and smarmy I know better than you spiel from sales persons that weve experienced. We could not have been more reassured when we came into Mattress Warehouse and met Julian. He listened patiently, first suggested three beds that might suit her and gave us the distance and time for her to try them out. He then suggested 2 more beds to help us decide further until she made a decision. He answered all my questions and helped us understand how different beds were constructed for different needs. Julian made sure that we were happy with our decision with absolutely no pressure. Awesome guy and a great experience. Was surprised at the great price too. Will be getting my own bed from this place.
I had a great experience. Very very helpful. Awesome place to shop
Great service, good products, always looking for reasonable price. Highly recommend!
My husband and I visited this store in search of a California king and Steve was awesome to work with! He made the process super easy and was extremely knowledgeable, able to answer all our questions and make helpful suggestions. They were even able to get the bed to us in 3 days! Fantastic experience and highly recommend!
Worked with Julian. Service was great. Would highly recommend to everyone looking for a mattress
Excellent service and experience from Julian today with our new mattress! Would highly recommend anyone looking for a new mattress to come in and work with him.
Absolutely amazing customer service from start to finish. K was very patient with us as my mil figured out which mattress would best suit her needs. She wasn’t pushy and didn’t try to over sell the products. This is my second purchase from the business, but first at this location and I highly recommend them.
We had a really good experience with Julian at the Cary location. He was very helpful, honest and gave us a good deal.
Julian was great in helping me pick out the best mattress for my son! This was the second time we used Mattress Warehouse for our family and will come back!
Julian was amazing with helping me find the perfect bed!! Very polite and knowledgeable!! Would recommend!!