Very professional and courteous service. Will be a repeat customer.
Could not ask for better customer service. Plus, not only provided immediate response to our needs - provided their parts and manufacturers lists for future needs. They are a great team to get the job done. I highly recommend doing business with MRO Electric and Supply Company.
Purchased an expensive drive through MRO. Contacted them via email and phone. They were extremely responsive and the product was just as described. Worked perfectly out of the box and we saved thousands of dollars rather than going through the manufacturer. Ask for Joe Kaminski.Thank you for the great customer service MRO.
Joe was responsive and professional. Product ordered was delivered in working order and on time.
Response and attention was given to us in our time of immediate need. The necessary part was promptly delivered to us, which greatly help reduce production equipment downtime. Sales/parts people very attentive.
MRO had a part I needed very quickly and Joe with MRO made my next day air request go seamlessly and my customer received the part the next day as promised. I recommend these guys to anyone who needs great service as well as a company that has hard to find items on their shelf!!!Great Job MRO,Mark
We had an issue with an old Siemens control board in a CNC machine - Theyre available as new old stock from a few places online at very high prices. I was looking for an alternative to purchasing one of those expensive boards, and stumbled across MRO Electrics website. I contacted them, and they quoted me a very reasonable cost for repairing the board I was having issues with. I dropped the board off in the afternoon and picked it up about 48 hours later. We were so pleased with their service that we used them again when we had an unrelated board fail in another machine. Reasonable pricing and quick turnaround, and if youre close enough to drop off items, their office dogs are awesome too!
Very easy to deal with MRO Electric Supply.Employees were very knowledgeable and helpful.Parts were priced right with prompt shipping.Very satisfied
MRO Electric gave me above and beyond customer service and helped me diagnose and reset the parameters on my drive, even calling me back after hours to do so. This is the kind of service that simply does not exist anymore.John PaulOahu Woodworking, Inc.
Great experience. Very knowledgeable about this product! They were quick to get my order on the way. We will definitely use them again.
Thanks to Joe for taking care of my order and very fast delivery. I give these 5 stars and will recommend them to others.
Good pricing. Fast Shipping. Have purchased from MRO on several occasions and would recommend their services.
Quick service. Joe is great to work with and is prompt in returning quote information emails.
Found MRO online while searching for a part that every other Authorized Distributor required a purchase quantity of (5) pieces. The cost was reasonable and the cost included 2nd Day shipping. Im looking forward to continue to do business with them as they have an extensive Line Card. Thank you Joe for all your help!!
MRO Electric was great! Good price, service and on time as promised.
MRO Electric and Supply had exactly what I wanted. Our customer had a remote keypad that was obsolete, but MRO Electric had plenty in stock to help us get our customer back up and running. Great customer service. A pleasure to work with.
Great to do business with. Parts was as advertised. Fast shipping. No issues. Would buy from again.
Simple, easy to use and no hassle with any step along the way.
Customer service is awesome and shipping was fast. great company to deal with and will use again in the future when needed.
My order was processed very quickly with no issues and my product was shipped the same day. I will definitely be ordering from MRO again in the future.
The product I ordered was as described and shipped promptly - great transaction!
Great company to work with. The team is very helpful if you need anything.
Great Customer service and delivery response time for products.
MRO were a pleasure to deal with. service was prompt and the part worked without a hitch -- part was a refurb.
MRO Electric & Supply is a great resource for the repair and replacement of legacy Modicon/AEG PLC I/O and Processors.
Excellent customer service with a part that we can not get from our regular vendor. We have added MRO to our vendors and are considering using them for other parts that are hard to get
Sold me a broken part and tried to take my money. Stay away.
Excellent Customer service, fast responses and shipping is fast and efficient.
Was able to get a brand new part that was listed as obsolete by the manufacturer. Part came quickly and was exactly what we needed.
Excellent service, and response.Servo motor is working very wellSo far no issue on that
Very fast response time with a good inventory!
Great service fast shipping. will be working with MRO in the future.
Great service quick delivery. Happy to have been able to find these obsolete parts.
Had what we needed and shipped quick.
MRO had the product we needed and had it delivered within 24 hours.
Excellent experience working with MRO. Always the best service you could ask for. Highly recommended!!
Fast shipping and responsive service
Great customer service!
Great customer service and fast shipping. A company I will purchase from again in the future.
Helpful and reliable product.
Very helpful staff, quick shipping!
Great Service!
THANKS FOR THE GREAT SERVICE
Great people working at this organization