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Meineke Car Care Center
68725 Ramon Rd, Cathedral City, CA 92234, United States
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Meineke Car Care Center
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Ra
Review №1

Rich is the best! He and his workers are very honest. I tend to get my vehicle diagnosed at other garages but his estimates always win out. I love my 2010 Ford Escape and Im confident Rich will keep it running perfectly!

Do
Review №2

I was referred by a co worker who told me that Rich Jano was an hones guy and could take care of my Mercedes. Rich did not disappoint! Nice guy, honest, did what he said, did not try and push any other services on me, got it done in the time frame he said, what more could you ask for. I will be back.

Wi
Review №3

This is an honest business. They make sure car is fixed correctly and dont try to fix what isnt broken for extra money. Owner Rich and mechanics are excellent. Thank you all.

Ro
Review №4

Great customer service from Richard Jano, the Manager. Service was needed on an emergency basis and completed with excellent results and good pricing.

Da
Review №5

Had a coolant hose leak while on the freeway...got it there in the morning, and they had me out in a couple hours. Reasonably priced as well

Ja
Review №6

Richard the owner great customer service excellent place to take your car for maintenance inspection etc definitely will be back

Da
Review №7

Rich is AWESOME!! Totally took care of my cracked flex joint and sent me on my way the same day. The best part was when the car was on the lift, he showed the part completely broken. Hes really straight forward and just wants people to be happy with their cars. Thanks for providing a much needed service in the valley Rich!!!

De
Review №8

Great service! Courteous owner. Very dependable and efficient.

La
Review №9

Passing through from out of town and needed my brakes checked out. Super friendly staff, got me in and taken care of without issue. Thank you so much!

Me
Review №10

An honest good mechanic shop! Good and fair prices with dependable work. Rich the owner is a genuine good man. His demeanor is kind and welcoming. This is the 3rd time Ive had my car serviced here and each time he takes the time to explain exactly what the issue are and offers fair pricing. Thank you Rich and your team!

Su
Review №11

Rich and his mechanics are amazing. The always do a great job and Rich stands by his work. I would recommend anyone to have there car repaired at Meineke Auto Repair located in Cathedral City.Happy Customer,Sula Early

ra
Review №12

This is my second time here and obviously I came back a second time. Rich has always been upfront and honest with any of the repairs that I needed. Although I don’t live in the area, I drive over an hour to fix any issues I have with my car. I definitely recommend this place and will continue to go there.

Ed
Review №13

I found this place and met the owner Richie a few years ago. I was new to the Valley and did not know of an honest and reputable place to service my cars. From day 1 any issue from A/C work to routine maintenance was handled promptly, efficiently and honestly. Richie is up front and offers great customer service always at a fair and honest price. He is truly a people person and goes out of his way to make every customer happy. Highly recommend this business. This is my go to shop for all my automotive needs. Ed Murray-Rancho Mirage.

AN
Review №14

Richard and Stephanie were awesome! In and out in under 25 minutes... I should add that they recharged my air conditioning on my Audi. I called a few other places and for some reason they didnt work on Audi vehicles. So shout out to them for handling my situation (I cant stand the heat and thought I was going to die LOL) professionally, and with top tier customer service!

Jo
Review №15

Rich is incredibly friendly, knows his stuff, and explains in detail what he believes is the issue, gives fair pricing before he fixes. Everyone in the waiting area have been long term clients. Having just relocated to the desert, I feel grateful to have found him. 👍

Ri
Review №16

Do not go here and there are more low review ratings read them, I wish I had beforehand. I didnt so I have to write my review of what happened to me. I was ripped off, pressured to get and pay for services I did not need. I dealt with the owner he is a charmer RICH beware he will bleed you for more money. I was charged $1300 for rear and front brakes and rear and front rotors one week later brake light sensor came on. Shop claim nothing was wrong. Days after that when on the highway braking at high speeds, my steering wheel felt like the tires were coming off the car (vibration). I took it back to the shop and was told its not the brakes and its going to cost more money to fix. I know my car, I am the only one who drives my car. I went in just days after my brake light came on. My car was driving and braking in pristine condition no grinding and no squealing, since my car has been in this shop it drives horribly. I never had this issue before. I did have my car looked at by other local mechanics who all agreed I still needed brakes and rotors. Just be careful or better yet...DO NOT waste your time, money or energy. I was taken advantage of. The 2nd time I took my car back to him and he asked for more money that was it for me there was no need to argue about it. I said no and asked to have my car back he gave it back and that was the end of it. I never went back to the shop and didnt talk to Rich ever again.I was more concerned with him saying nothing was wrong with my brakes when I could feel the vibration when braking and the brake light sensor kept appearing. My concern sent me to get a second opinion from other mechanics, report his shop and write this review.Rich is not who he says he is - an honest man. Sad and unfortunate for me, he got away with ripping me off but it doesnt have to continue with you. If you feel you have been taken advantage of please just report him to the BAR Association and let them handle it. Read for yourself the other low rating reviews over the years.

Sh
Review №17

Rich is always on point, and is always willing to help. His Meineke is the best mechanic shop in town. I always reccomend him to friends and family.

Ky
Review №18

Very friendly place. The owner is super nice and actually explains what’s wrong with your car. I’ve been going to other places to get my oil change and they’ve been over charging me, I went to Meineke and they saved me at least $25 dollars because they were HONEST about what my car needed. Honesty in this industry can be hard to find so I appreciate the owner and his daughter for keeping it real with me, just locked in a happy longterm customer 😊

Mi
Review №19

I had my SRS light on for months, called so many mechanics, until I found these guys. They said they’ll do it. They also said it would take 2hrs, which was fine with me, but it took only an hour. But they fixed the problem. The boss said, if anything happens bring it right back and they’ll fix it right away. Very professional. I recommend these guys 100%

To
Review №20

Richie and his team do a great job on all our vehicles. I trust them to do the job right and at a fair price!

Jo
Review №21

Richard and the staff are always very friendly and professional. They get the job done right and quick.

Em
Review №22

Great customer service, Stephanie at the front desk is very nice and wonderful with helping us out. It’s a respectable shop with a good owner as well.

Jo
Review №23

Meineke Car Care on Ramon Bl in Cathedral City is the bomb. The owner Rich is awesome. Hes very genuine and legit. Rich is all about establishing a relationship with the customer instead of just taking their money. He keeps it real with you... for example... If the issue should be corrected or left alone. He fixes problems without overcharging you. He works with you. His son and daughter works with him. Beautiful family. His daughter is HILARIOUS!!! Gotta love her! After being there once, I returned feeling like a friend instead of a client. Rich is my new mechanic!

Sc
Review №24

I was able to make an appointment and my service was quick and completed as promised. I would recommend them, to anyone.Scott

Ch
Review №25

No one even showed up at the business in the morning to open. People were just standing around waisting time. Someone from a neighboring business had to tell customers no one was going to show up today. Have no idea what will happen with original appt since no one answers the phone.

Th
Review №26

Nice and kind people, a little pricey but they will work with you, only took a short time to get the job done, you pay what you get fast service be back again for sure 👍

Mo
Review №27

Always a pleasure to take my car to Meineke Car care in Cathedral City. Rich, the owner/operator and his staff are very Knowledgable, friendly, and fair with prices. Work is guaranteed and done in a timely fashion, they are Always welcoming! I highly recommend This business to family and friends.

Ke
Review №28

I was a walk in, no appointment on a Saturday.The manager, Richard Jano, and his staff were very accommodating to fit my car into their busy schedule. The diagnosed and repaired my issues and actually saved me a considerable amount of money as I was sure the problem was a much more expensive solution.I will definitely highly recommend them to everyone and am now going to be a repeat customer when I have any problems down the road, so to speak. 🙌👍😎🇺🇲

Sh
Review №29

Highly recommended to me by a friend of 30 years, and they exceeded my expectations. Honest, straightforward, easy to deal with. Found my air sensor/engine alert, calmed my concerns and repaired my car quickly. Very kind people who know their stuff.

Vi
Review №30

Super excellent place very good people and honest and professional!

di
Review №31

Rich is AWESOME! I have never been happier with a repair shop, Rich is upfront and honest about whats wrong with my vehicle and pricing. He fixed an exhaust problem I had without charging me for unnecessary parts or labor like some other shop had quoted me. I highly recommend and will definitely go there for any future car repair issues.

Dr
Review №32

I delt with rich and he was very helpful and professional. He took care of everything in a timely manner. I would definitely recommend going to him for service because it would be the best service you could experience!

Ka
Review №33

Friendly, honest, professional service. I will return for future auto services as needed.

Br
Review №34

Great service and always fair. Thank you guys.

Ja
Review №35

$5k bill and car still had issues after, the “I’ve been doing this for years” don’t fall for that.

Me
Review №36

I always have a great experience at Meineke. I think they do a great job and I really appreciate how Rich takes the time to explain what needs to be done and provides excellent customer service.

Ma
Review №37

Altinator installation, was great, they got me in the same day!

El
Review №38

Rich and his son Richie have one of the best shops Ive been to! They put a new radiator and a oil change within 4 hours at a reasonable price. Ive now found my new mechanics for my car!Great job guys!

Je
Review №39

Rich, Taylor and Richard are great. Very trustworthy. Been taking my car there for some time now. Always an excellent job. Very transparent about what needs to be and how much it will cost.

Mi
Review №40

My husband and I cannot say enough good things about Meineke. We’ve been taking our cars to Rich Jano for over 10 years now and we trust him 100%. Rich, his family and staff are truly professional. They’re friendly, honest and fair. We highly recommend them to anyone in need of vehicle repairs - you will not be disappointed.

Br
Review №41

Very honest and upfront. Stand by their work. Would highly recommend

Li
Review №42

Always makes a point to follow up and make sure there isn’t anything else going on that might need checking out to prevent future problems.

An
Review №43

Rich and Team are knowledgeable, friendly and honest. High level of professionalism coupled with personal attention and attention to detail.I came in facing possible major issues with the car. These guys diagnosed it honestly and saved my car and me a bunch of money.I’d strongly recommend!

Re
Review №44

Always open always helpful

De
Review №45

Very good service. Really friendly people with obvious aim to please their customers. Had a brake job done and was in and out In a few hours. They kept me informed of the progress the mechanics.We are full time rvers and when our truck needs repairs, not knowing who to trust, this is a repair facility I wont forget.

Ma
Review №46

Best mechanic in the desert. I wouldnt even think about going elsewhere. This family team has been servicing my Land Rovers for years! See you all soon...

Re
Review №47

Rich and his daughter helped me out. They are amazing and honest! Highly recommend!

St
Review №48

Great people to deal with auto issues. Excellent service and work done on my truck. Thank you Rich and RichardOnce again, Rich, Richard and the guys provided prompt service and did quality work diagnosing and repairing my 23 year old truck. The truck is running great. Better than it has in a long time. When the time comes and it will eventually, Ill return to Mineke Car Care Center to have what ever car or truck repairs need to be done. Again, thank you Rich and Richard

Sa
Review №49

Ok let me start by saying that my experiences withMechanics or car shops.havent always been 💯And part of that is because iam a woman andNo nothing about cars.but always feeling theyTook advantage of me. .but this time i had a issue with my car .took to one place and they told me what the problem was but also that they dont do that work there.so leaving disappointed a young man stop meAnd said hey take it to meineke. i know the owner and if anyone can help you he can he really knows what hes doing and hell work with you. so i did and heWas absolutely right .found out they misdiagnoseMy car .and rich went through the whole engine to find the problem and fixed it.not only that he takes the time to explain everything. So you leave there feeling at peace like me .Thank you Meineke

La
Review №50

These guys are professional, friendly and efficient. We got in and out for a brake fluid replacement. I highly recommend this business. The owner even offered to share his french fries with my husband !

As
Review №51

Went in for an oil change last minute around their busiest time with no appointment, got taken care of right away! Customer service was superb! Rich, we appreciate you and value your business, and wouldn’t trust anyone else with my car. Thanks again!

fl
Review №52

Always the best Customer Service, price and speed with Rich and family at Meineke!

Ja
Review №53

These guys are so helpful and will work with you. Love them!!

Sk
Review №54

Oil change and new wiper blades. Great staff. Friendly and experienced. Would give 5 stars except it took close to an hour for oil change, i was the first person in line. Could have been a bit quicker. But i highly recommend.

Ka
Review №55

This particular store is run by Rich who actually cares about your needs. We have been going here for years. We tried Pep Boys and Rich has had to refix what they did wrong.From brakes to steering to all the above I have confidence in Rich and his employees. Courteous and professional.

Ma
Review №56

Im pleased to say that Richard greeted me in a professional manner gave me an idea on what time my vehicle would be completed. He gave me a price and stuck to it and informed me of any other details that were needed... Good service professionalism and a great attitude It was very comfortable having my car taken care of by this shop... Thanks Rich, for your good service.Sincerely, Mark Scorse.

Ma
Review №57

This place is great 👍! Love the service!

Al
Review №58

They are the best gotta say i wont go anywhere else to get my car worked on!

si
Review №59

I went because my car ac was just blowing hot air. He said he would charge me 139.00 to recharge my ac, an hour later comes back to tell me ac compressor has blown up and that he now has to charge me more than a thousand dollars. I leave but still end up paying 175.00 dollars for putting in the refrigerant that didn’t work and labor. So basically for nothing.

Jo
Review №60

What can I say? They are good at what they do, and, perhaps just as important, they care about their customers.Heres an update for you. The comments I made above still stand. What I may not have mentioned is that Rich and his crew understand that most peoples budgets are not unlimited, and he will work with you to find a solution that not only leaves your vehicle running well and safe, but doesnt break the bank.

M
Review №61

When I moved into the area 2 years ago, I was so fortunate to have been referred to Rich and his team at Meineke Auto Care Center. Rich and his team are very knowledgeable, professional, efficient, resourceful, caring, and trustworthy. Every time I have visited the shop, I am always greeted with a warm smile and a positive attitude. Rich and his team always strive to find the best possible solution to any issue I have had with my vehicle. Whenever I had any repairs performed on my car at Meineke Auto Care Center, I have the peace of mind that it was done correctly and at a fair price. Rich and his team have my upmost respect and recommendation.

di
Review №62

Came in only for an oil change this visit and needed a smog check too... he made sure my oil change was on time and then spoke to Liberty Smog (next door) to let them know he was done and that the truck was ready for him... Rich always goes above and beyond with little things that make his customer service the best...As a widow; this is the only place my son (also a customer) is comfortable with me going as he knows Rich is fair and trustworthy...

Bl
Review №63

I won’t take my vehicle anywhere else. Richard over in Cathedral City is one of the only mechanics I’ve ever met that treats me how I feel a valued customer should be treated. Always a pleasant experience, always great, honest, dependable work done, always in a timely manner, and his workers are always very respectful and polite. 10/10 would recommend.

Mi
Review №64

I had a great experience, they replaced my windshield that was broken and did a great job. Staff and owner are very friendly and professional. Highly recommended!!

Lu
Review №65

I was attended to by Richard the owner. Great guy. Had a great conversation with him during my service. My car was completed before it was promised

Mi
Review №66

They do a fantastic job every time I bring in my car for service. Wouldnt go anywhere else for car care!

Br
Review №67

Excellent service, skilled and knowledgeable owner and staff, fantastic all the way around. Definitely going back for all automotive needs!

le
Review №68

He fixed my 300 for a great price worked with me knowing i was broke till my stemulus check came it now my engin runs like a champ! Thanks Rich your the best!!!!

GL
Review №69

Great job Mr Rich fixing my car. Much appreciate it.

Li
Review №70

Richie and Richard gave me a great deal and quick service on my Jeep (on a Saturday!) Will definitely return. Thanks again!

Le
Review №71

Went to see Rich at Meineke on a friends recommendation. Usually I would never get my car serviced at a chain because most of them try to upsell you (that didnt happen here)My AC was blowing hot and making a grinding noise in the engine compartment. Took it in Rich... A few hours later it was fixed.GREAT work at a very Fair Price..... A true HONEST MECHANIC

Ti
Review №72

Excellent service and fair price. Service was provided in a courteous and timely manner. The owner even took me home and picked me up when work was completed.

Mi
Review №73

Rich is honest and does great work

Ca
Review №74

We took our vehicle for an oil change a few months ago, they informed us there was an oil leak that had ruined a sensor. To repair this, it cost over $700. The car ran well. We took it in for the next oil change where they told us that an oil leak had ruined a sensor and it would be about $700 to fix it. When my husband told me what they diagnosed, I reminded him it was the same problem as before. They didn’t fix it first time and now, we have paid them to do it again. The second repair did not work and the oil now leaks onto the driveway. The work was very poor, the communication is friendly but sit in the office and listen to the stories being told to customers, wow! I’ll never know if I ever had a broken sensor!

Ni
Review №75

They did an excellent job the real friendly and they really know what theyre doing my truck runs like a brand new truck thank you meineke Nick Cervantes North Palm Springs California

Ca
Review №76

I have found a lot of bad mechanics, I count my blessings that I found this one excellent and honest mechanic. If you live in the area or are just visiting the area, take your car to Rich at Meineke.

Li
Review №77

THE WORST!!! My sister took my car there this week to get an oil change and NOT ONE EMPLOYEE WAS WEARING A MASK! (Sorry, the one who was wearing a mask was wearing it improperly, well below her nose, but no one else was at all). It was horrific as they were not following any Covid 19 guidelines. She was very uncomfortable when two guys got into her car without masks. This was not okay. Also they filled her car with the wrong kind of oil, not what she asked for or paid for. Do not go here if you care about your health and safety or your car.

Jo
Review №78

Waste of time and money but thats how it is if you dont know much about cars but I do know the spark plugs I bought at AutoZone were ok to be used but the owner of the Meineke said no I needed to use ngk which costed 28 each and add that four times. The ones I got at AutoZone costed 12 for four. And the repairs kept going up and up in till finally I said enough and paid almost 300 for nothing. I never am going to go to this place again. Plus I am learning about car engines and other things so I wont be as uneducated the next time I go to a repair place.

St
Review №79

Oil and filter new wiper blades Done Quick new car care place maybe

Sa
Review №80

Really nice guy, rich knows how to run his place. Hes always trying to help people out with costs and genuine advice.

Pe
Review №81

Great job, fast service and fair price from Rich the owner on both front and rear brakes.

To
Review №82

I don’t know where to begin. Rich is awesome customer service is amazing. His staff is very welcoming ! They will figure out the issue and resolve it with no problems !! Highly recommend meineke to anyone whose un sure or looking for a good mechanic! Thanks rich 😘

Al
Review №83

Excellent service!! They also take the time to explain different options To repair your car without breaking your bank account!Al P Palm Desert

Ma
Review №84

These guys are great very friendly and professional. I had some issues with a prior brake that was poorly done. The owner her at Meineke s. Thoroughly explained the problem and fixed it and gave me a great price

Br
Review №85

They were so kind, helpful and professional. The work on my vehicle was done quickly and for exactly what they said it was going to cost. We will definitely be back with our other vehicles.

Ed
Review №86

Been a customer here for years. Rich Nano has never let me down. Had multiple misfired and multiple engine codes. The team diagnosed and fixed quickly and gave me a discount.

Ro
Review №87

Great work. Quick. Great price. Friendly.

To
Review №88

Rich and his crew are very knowledgeable and professional. They were fast and accommodating for me. I was a walk in and they even drove out of town to pick up the part that I needed! Amazing service as always! Ill be back any time I need repairs.

Jo
Review №89

Rich and his employees are A number one. I have been going there for at least 15 years and will continue for many more.

Wi
Review №90

I had a problem with my CADILLAC ELDORADO. I had to take it back a few times. It was a intermittent problem. I trusted the technician and they fixed it.i recommend the company

Br
Review №91

Very upfront and honest, very helpful

Ra
Review №92

They were very professional. They were done sooner than quoted.

Su
Review №93

The owner Rich was very honest and helpful. Yesterday was my first time there and i look forward to returning in 2 weeks for more repairs on my car that are affordable. I was worried the repair on my exhaust leak was going to cost more than i can afford but i was very pleased with the price.The owner Rich was friendly and honest and even brought me to see what where the exhaust leak was on my car.Being a woman and going to a auto repair shop can be intimidating but the employees were friendly, I didnt feel pressured with repair suggestions and it wasnt hot in the office, the A/C was on and the restroom was clean.Awesome staff and awesome work on my car! Very impressed!! I recommend this store!5 stars 👍👍🤝🤝👌👌🌟🌟🌟🌟🌟

Re
Review №94

Very prompt service and done in a timely fashion

Mo
Review №95

Owner and staff extremely professional and courteous. What impressed me most was their honesty and consideration of expenses. Highly recommend this facility.

St
Review №96

Good management and repairs,service.

Br
Review №97

Great Experience here. Went for a muffler delete and they had it done with roughly an hour and some change. Rich said he would charge me XXX and he charged me exactly what he said he would. No upselling, no condescending nonsense, etc. Very welcoming and they treat their employees with great respect. If youre tired of mechanics and dealerships ripping you off, look no further. I know who Im coming to next time my car needs fixing.

Ia
Review №98

In and out fast. Reasonable cost for quality work

Ra
Review №99

Rich is a very authentic and straight forward. He is deeply invested in his business and genuinely cares about each customer and it shows. I really appreciate the fair prices and excellent work him and his team did for my van!

Sh
Review №100

Great fast service highly recommended this business to take your car in for repair needs.

Information
15 Photos
100 Comments
4.5 Rating
  • Address:68725 Ramon Rd, Cathedral City, CA 92234, United States
  • Site:https://meineke.com/locations/ca/cathedral-city-1981/
  • Phone:+1 760-537-0199
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–4PM
  • Tuesday:7:30AM–4PM
  • Wednesday:7:30AM–4PM
  • Thursday:7:30AM–4PM
  • Friday:7:30AM–4PM
  • Saturday:7:30AM–4PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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