This Ace always has everything we need and the employees are always willing to help. Scott helped us out the last couple times and he embodies the Ace motto of being friendly and helpful. We love this hardware store!
I really like the store, its neat and clean and seems to have everything. Except for friendly employees. At the checkout this past time, it was Marianne who was rather rude to me. Im not sure what her problem was. Perhaps she did not like my mask. Despite her bad attitude I continue being polite to her. But it was obvious she could care less. Maybe I should have gone to Home Depot where the employees are happier.
What a great place for deals and hard to find items. Staff are well informed and know where their stuff is located.
Love this store. Has more than hardware, also gifts and misc items. Staff are eager to help you, unlike the big box stores.
Ty was great. Although they did not have the product on hand that I wanted, Ty helped me find a comparable alternative. Everyone in this store is always super friendly and helpful!
Some really laid back awesome people who are willing to work hard to make hard tasks work out!They cut a really complicated piece of pvc pipe for me and I saw them work as a team to make sure it was done to perfection!I appreciate that kind of commitment around here.Ace is the place for sure
Best place for nits and bolts. Good advice and especially helpful in finding items.
Customer service is excellent. Got everything I needed at a decent price.
They have a great selection of archery equipment and a pro shop. Employees are very friendly and knowledgeable.
They had what I needed for a gardening tool staff was helpful and they have a huge Archery section,, everything you could need. Also a firearm section, and I was able to.get some ammo that I havent been able to find lately.
It was great I got some customer service help for finding some of the springs and screws and bolts that I needed to repair my shopping cart
The service was great. Thank you.
This place has everything. Went in for a AC filter and it was in stock and the price was reasonable. Staff was friendly and professional.
Its a great place to get stuff.
Nice location. Friendly staff. I go in about once a week.
Very helpful people. Great place
Purchased a camping chair and never took it out of the box. Attempted to return the chair the day after I purchased it but was told that I could not return it because it was discounted. I paid 50 dollars for the chair and apparently there was a 5 dollar discount that I wasnt even aware of. No refunds are allowed on any discounted items. I wonder how Home Depot would have treated me if I bought the chair there?
Awesome customer service, very knowledgeable and helpful. Pleasant experience.
Great prices and friendly staff. Has everything you need
Always have what I need.
Best Quality product and then reasonable to get prices always well available personnel to help you friendly knowledgeable
They had the items that I was looking for when Home Depot couldnt even point me in the right direction. Thank you guys for saving our pool!!
Friendly and hardworking staff. Love to come here when Im in need of something for the yard, hunting, or fishing.
These guys have nearly everything. I go here over home depot hands down! They also have one of the best selections of single materials (nuts, bolts, etc) in Cedar City. Fantastic and intelligent staff as well! Theyve never lead me astray when Ive had questions.
Friendly staff very helpful. Nice clean store and big, home and garden and auto parts also.
Took 2 identical ubolts to the cashier. She rang 1 at $4.59 and 1 at $4.99. Pointed out the discrepancy. The floor manager, unmasked and at 1/2 ft distance, argued for 5 minutes that they were different products. (One had been mismarked). After requiring her to show the difference she was unable but continued the argument. I explained to her to charge the same for both or just take them back. So...she credited the lower price $4.59 and recharged the higher $4.99, me owing another $0.42. Unable to believe what had just occurred I paid the $0.42 so I could get away. After several poor experiences at this store my general policy is to avoid at all costs unless they are the only place I can find what I need.
Had exactly what I needed. Staff was very helpful and cheerful.
Clean place, some stuff was hard to put away, as it was on the floor, that made it hard to get around in the wheelchair cart. Very helpful people.
Anytime you visit this store, you will always find the help you need. Perfect for the handyman challenged. I can ask any question and the employees wont send you on a goose hunt to find another employee. Once I brought in a screw and they knew which one it was and where to find it. They also have more equipment for rock climbing and repelling plus a very fashionable boutique for ladies. Great store!
Nice staff. Clean store.
Always friendly and helpful even if it means I dont buy there. But guess what, we keep going back because they can almost always give us what we need. Nice nice people.
Always find something cool here. Great place to get face covering supplies if you prefer to make them yourself. Everything is fairly easy to find, if you cant find something the associates are friendly and helpful. Definitely recommend Ace!
Best hardware store in cedar city
Best selection of hardware. Nuts, bolts, odd things.
I spent $486 with you! New chain saw ower. Told you all this at the time of purchase. Your agent took the chainsaw in the back and filled it up m, per se and told us to buy a fuel mix but never told us to buy chain oil. The issue happened is in the eight days that we owned it and the two times we brought it back you all and YOU never noticed that there was never any chain oil in there ever as the reservoir was brand new and bone dry. Called and spoke to your store manager, baldheaded heavyset man, I know this because he’s the person that helped us the two times we came in after. He then proceeded to yell at me on the phone, defending his associate who made the mistake initially. I made a purchase with you Ace hardware! At the end of the day we ended up returning our purchase because of how we were treated by the store manager! Buyer beware!
Manager brushed off my complaint about problems with shoes I purchased a while back. I had barely worn them when they started falling apart. Said he couldnt do anything for me!
So the other day I went to Ace after spending like 20 minutes at home depot another good store however the guy gave up in like 20 minutes. So my 5 yr old and I go and Scott helped up look for a piece to connect my dryer to the gas line. He went through every single piece till he found 3 that would connect together to make one long piece. My 5 yr old is active and had a bunch of questions and was trying his hardest not but he was into everything. And Scott took his time and was patient and helped me till I got what I needed. He has great knowledge and wonderful customer service. Thank you Scott my dryer is up and running.
The people were very nice
Wonderful costumer service!!!! A few days ago young girl in fabric helped me in clothing and then I asked about cleaning supplies she took me over to the isle and explained what would be best for what I needed what they had and when they would had others I need in. Will b coming back wonderful selection and wonderful employees!!!!
Pretty good place to find all hardware related stuff. They have a decent gun selection and I have found ammo here alot, however 2020 we are having a huge ammo shortage nation wide so ammo is scared. They do have a key station for duping keys if you need that toI would recommend
Great service & tons of staff to help . Best ACE in Utah.
Great employees. Lots of hard to find items can be found there.
The service here is amazing. It is always easy to find someone to answer questions and get help...unlike the big box stores.
The only store in town that still had ammo to purchase. Sure they limited us to only 5 boxes each. But compared to no boxes, that was more than enough. Helpful employees, nice clean store. I make this place a quick stop in for a missing tool or equipment when working on projects.
Always welcomed when you walk in
My store whether for litle nuts, screws or couplings tools etc. This is my place and your. Thanks! Ace personal great people!
Great friendly staff always wanting to help! The manager Royce goes above and beyond to find or order what you need!
One of the largest Ace stores I have been in . Huge selection staff was friendly and willing to help.
Nice people and place
They have a great selection of stuff if you dont feel like driving to Home Depot.I do like that Ace gives Military/Veteran Discounts and that alone will keep me going back for my hardware needs.
Friendly staff and clean environment. Ironically they have the largest inventory of silicone covered cookware in the valley...which was what I was looking for.
Easy to access, excellent service 👌🍸🍸🍸
Great store without the hassle of going into Walmart or home depot
Great staff & they have almost anything you could want.
Friendly staff. If youre missing that 1 bolt or screw that you think youll never find, youll find it here. This place is above and beyond your normal hardware store.
So friendly, and helpful
Oh this is a great store, I was with my parents and we are doing remodeling, and fix ups. The workers were very happy to help us find what we were looking for.
The employees are friendly and helpful. They have a lot of kitchen gadgets that you dont see everywhere.
Great store ... knowledgeable staff
Excellent staff
The best ACE ever! The staff are great, and they still have nails and screws by the pound, they have some the odd ball things you would not think you would be able to find in a small town.
They have a great selection and I always find what I need there!
Thank you love this store.. Was looking all over for a snow cone machine. I called and Hunter answered the phone she went to go look there was only one on shelve she pulled it off for me my 6 year old nephew will be so happy.. Thank you thank you
The ppl there are v helpful to a female like me that doesnt know what Im looking for
Very friendly and helpful staff
Well stocked
Good selection.. sometimes more expensive than home depot
Wonderful Selections and plenty of them, however I had undercover surveillance in my face the ENTIRE time I was in the store!! I suppose I fit the shoplifting program, never mind the hundreds of times that I have shopped there. Oh well, Im not sure if anybody beats their Diversity in decent products, they also have a wide variety of very unique and interesting gadgets, you know the ones that you need it all your life but you never knew it. So despite the eyeballing, I still give it a 5 star rating for great quality and variety.
Great hardware store! And great service!
Clean, organized, and friendly.
I bought some paint to paint my daughters room. When we started painting, one of the cans of paint was bad.At first they didnt take care of the problem, and I had to go get paint somewhere else. But then the manager called me and gave me a 50 dollar gift card. That made me feel like they really are concerned about their customers.
Always have what Im looking for ;-)
Very helpful employees.
Best hardware store I have ever gone to. Rick the store manager personally helped me find the tools I needed. And when home Depot had a better deal Rick blew the deal right out of the water. Upgraded my battery and impact gun for the same price as home depots holiday sell. Have earned my business and will be back
Customer service is great.
Always has what I am looking for
The customer service is excellent!!! Very personable and willing to take the time to help you find what you need.
Good place to find just about anything you might need around the house. I find Ace just a little more expensive than Home Depot, but often convenience outweighs the extra cost
Great hardware store, its the first place that made a copy of my Jeep key that worked perfectly. A good selection of basic outdoor gear and an amazing assortment of nuts and bolts just like a good hardware store should have. Save time, go here first and save time theyll have what you need.
Don welcomed me right as I entered and helped me find exactly what I was looking for. He also had some helpful hints for my project and was very professional and courteous. Ill definitely be going back for my next project! Thanks again Don!I came back for another project and Adam helped me this time. He was friendly and helped me find the right screw for my newest project. He knows his stuff! Youre the best Adam! Thanks!!
The Hurst Ace Hardware store in Cedar City, Utah is a really good store. While I was wandering around trying to use a 25% off coupon for something I couldnt live without. Every employee that I walked by asked if they could help me. The store is really good with a great variety of products from hunting and camping supplies to Craftsman tools, to anything in between. I enjoy visiting the store even if I dont need anything in particular. You wont be disappointed.
Helpful service. Good hardware section. A bit of everything.
The staff here are always extremely knowledgeable and very helpful. They know what they are selling and have ideas and options if they dont have what you are looking for. They have even sent me to other places that they knew had something if they werent able to find it there. They have a big variety of items from camping to garden to hunting and hardware. A little more pricy than the big box stores but really not much and they have a bigger selection of specialty items.
You can find everithing you need to the smalest nail.
Good selection of hardware, outdoor gear, and home supplies, but the store has an older feel to it, and the aisles are quite skinny. Still, its a good place to shop if you wand good gear and a wide variety.
Everybody here is really nice. I love their selection they have a lot packed into their store and if it comes to bolts and nuts theyve got it way better than their competition.
Everybody here is always friendly and helpful! I can bring my items in and they will help me find the parts I need to fix them, Ive had a lot of DIY projects and they always seem to have what I need. The prices on the items are sometimes a little bit expensive, but with the excellent customer service and free popcorn its worth it!
They got just about everything youd need for a project, and very friendly and helpful staff.
Friendly, good service, clean.
A little spendy but good variety and great customer service!
Knowledgeable and helpful employees... much appreciated!!
There are helpful people there to help you find what you need.
Wasn’t impressed with the help they had tonight. I sent my wife to ace for a simple rv plug adapter. So she found an older gentleman helping someone else so she patiently waited for 15 minutes and the guy finally acknowledged her and said “you need to look for someone else to help you”. So she went to cal-ranch and they where happy to help. If I could I’d give them a negative star.
Quick, friendly and excellent prices! I had 5 fancy keys made and only spent $15. Awesome! The staff was very pleasant. The gentleman who made my keys was so patient while I took forever to pick my keys. All of them work. All is well!
Super Employees, best experience ever
Employees are knowledgeable. And willing to help. Great store!!