Leonardo was an absolute miracle worker & a joy to deal with. He is very knowledgeable, patient & thorough. He stuck with us for as long as necessary to complete our work. You are fortunate to have him on your team.
Sam is fantastic. I highly recommend the cedar grove store and get help from Sam.
I had a fantastic experience trading in my old iPhone for the new iPhone13. Sam explained everything clearly to me and answered all of my questions (and I had a lot of them!) I highly recommend visiting this location for your next phone purchase!
Leonardo is very knowledgeable and efficient. He is courteous and professional and knows the business. He is very accommodating to the customer and I will be back! This is a great store!
Sam is the best retail person Ive ever dealt with.
Sam was very helpful and patient will be back againThanks VZ
Sam helped me to select a new phone, and transferred everything successfully from my old phone to my new phone. Sam was polite and professional and I was very happy with the service at Verizon Cedar Grove.
Sam in Verizon Cedar Grove is one of the most knowledgeable, and polite salesperson I have ever dealt with. He informs you how u can save money, and utilize your phone. Wish we had more sales people like Sam. I highly recommend Verizon Pompton Avenue, Cedar Grove. Thank you for being so helpful Sam!!
I’ve been going to Verizon in Cedar Grove for years!! Sam is my go to Verizon guy!!! He is very helpful and patient! Always provides the best solutions for all our Verizon needs! Trustworthy, knowledgeable and always offers the best deals available!!
Sam is a true expert, he guided me through the upgrade process and provided me with all the knowledge necessary for me to feel at ease with making the transition from an iPhone X to an iPhone 12.
So glad I can go to the the Cedar Grove Verizon wireless store for instant help. And Sam is always very helpful.
Sam was great and made sure that I got the best deals available for me today and set up my new phone. He was pleasant and patient with me and answered my questions. I will definitely be referring friends and family to him and to the Verizon Store on Pompton Avenue in Cedar Grove
This is a great Verizon location in this area. Helpful and good experience
Sam is great! Knowledgeable and efficient and so easy to work with.
Always can count on Sam at Cedar Grove Verizon wireless for help in explaining things.
I had the pleasure of dealing with Sam at the Cedar Grove location. He didn’t try to sell me anything, but instead listened to my needs and what I wanted. He certainly steered me in the right direction and took great care of me. Happy with my new phone, and always have been a fan of the Verizon service that has never disappointed me in 35 years of being a customer of theirs. Thank you Sam. And thank you Verizon!
Sam was great help during my recent visit. The process of transferring data to my new phone went very smoothly and Im happy with his service.
Sam was terrific, and a big help in finding the right phone model and getting everything all set up. It was completely hassle-free. I wouldn’t think of going anywhere else for my Verizon devices.
I walked into the Cedar Grove Verizon Store with a chip on my shoulder due to my last experience at another location. Representative Sam asked me my issue and listened patiently as I expressed to him why I was there… He gave me several options to choose from as a solution to my problem and did not pressure me one way or the other… I decided to go with a promotion to turn in my old phone for a new… Sam set everything up for me and answered all of my questions… He was knowledgeable and professional and I would recommend this location to anyone (especially if youve had a poor experience at another store).
Great Experience! In and out within a 1/2 hour . Will definitely be back for my Upgrade 😊
Sam is the nicest person with whom to do business. Ive returned to him to upgrade my phone. Hes extremely knowledgeable and helpful. There was another woman there today who told me Sam is the best. I agreed!!
Sam was so helpful and informative. Professional and helped my mom understand the bill and new phone. Will never call Verizon or go to another Verizon store again! Thank you!
Sam was very helpful updating to a new phone. It was fast and easy.
Great experience. Sam was super helpful. I highly recommend this location.
Mike Fundora was very knowledgeable and very patient as my mother, my fiancé and myself got three new phones and transferred 2 of the phones to a new account! He even stayed late after the store was supposed to close just to make sure that we all got the proper care that we needed! To me that’s what I call customer service and everyone should take a page out of Mike’s book for that type of quality!
Sam is always willing to help right away at our Verizon store in Cedar Grove. He is always so pleasant and never has an attitude. We always go to him directly for our phone issues. Very knowledgeable. Great guy to deal with.
Did a wonderful job explaining things and setting up devices. Very Professional!
Marilyn is an outstanding person in all respects and made for an excellent experience for me.
12/10 great service. Sam was super helpful!!!
Michael Fundora was great at getting us the best price and very knowledgeable! Great salesmanship if I were anyone going to Verizon 100% ask for him!!
Sam made it quick and easy upgrading my phone after a hectic day! Found me a great deal too!
Very good experience. Verizon was able to fix my phone in just minutes.
Sam is by far the best! I won’t go anywhere else ! He makes it all very easy !!!
Michael was an excellent help! He is patient and friendly! He made us aware of discount programs that we were not familiar with. Thank you for a wonderful experience!
The absolute best experience in a Verizon store. And actually the best experience purchasing a new phone in general! Will definitely be only using this store from now on.
Sam was awesome! He was professional, knowledgeable, and patient. He made the experience of transferring an ATT number onto an additional line on my family plan a breeze. He explained how an upgrade to a newer plan would ultimately be better in the long run, even though there was a marginal price increase. It’s service like this that has kept my family with Verizon wireless for over 15 years.
Sam was absolutely wonderful! I was upgrading from a 5, yup I still had a 5, to something bigger in size & better...Sam took the time to discuss all my options with me...when I didn’t understand something he explained it to me again & again...in the end I went with the iPhone 12 & I absolutely love it!!Thank you Sam, definitely recommend this Verizon store & Sam!
Great service at the Verizon store in Cedar Grove, NJ. I highly recommend them if you need a mobile phone or related gear.
Sam at the Cedar Grove location in New Jersey was amazing. Very helpful, and patient. Explains the plans and process very well. I broke my phone and had to buy a new one. He saved me. Verizon has always been my favorite network. I am a lifetime customer. Thanks for being awesome.
Every time I come to this place always waiting an hr need to have two employees working at the same time
Excellent experience dealing with Sam in cedar grove!!
Abraham was helpful, knowledgeable, courteous and concerned for my husband and myself. He made sure we had all the equipment we needed and that we understood all the aspects of our service and phones. I could not have asked for better care. Thank you, Abraham
Excellent experience, great store and great staff. If you want the best help and the job done right this is the store to come to. Sam Vargas and Michael Schweiger were extremely helpful respectful and dedicated to get me everything I needed.
Mike took his time to help me evaluate which phone choice was best for me and what phone line set up would be the most cost efficient for my family. He made sure everything was thoroughly set up and was a very pleasant to work with!!!
Great communication and help .
I love my Cedar Grove, Verizon store. This is the second time Sam has made me feel like I’m his most important customer (I’m sure he treats everyone that way) but it keeps us returning over and over again!Thanks for the excellent service.-C
Michael is very helpful and knowledgeable. We always have a great experience at this store
Very helpful and informative
Michael Schweiger is awesome, love my new phone. Thanks for helping me set it up!
Sam was excellent to deal with. He went out of his way in dealing with us.
My experience was very easy and quick I appreciate Sam helping me out in the store. Super nice and understanding. I appreciate the help today!
Mike went out of his way to get me the phone I was looking for. Talk to 2 other dealers before Mike and they were not very interested in helping me. Just wanted to sell me what they had in stock. Mike took my number and found the phone I was looking for and called me back in like 10 minutes. Ordered it and I had it the next day. Awesome 👍 He helped me set it up and I was on my way. 👍👍👍 Thank you Mike... In this time of unnormal. He did a great job. My old phone was becoming a big problem. Thanks again!!!!
When my phone died & I had issues ordering online, I was pleased to see a local store that was willing & able to help me. In and out with new phone in hand in no time! And in a safe manner.
Sam was excellent in explaining our options, analyzing our account and recommending what works best for our family situation. He is personable and honest and we will definitely seek him out for all future phone needs.
Mike was amazing. Extremely cordial, informative and handled our issues with a smile. Will definitely go back.
Sam was very helpful in finding me the best screen protector for me; he also put it on and explained what I needed to do to register it.
SamIs knowledgeable and is efficient
The best experience I’ve had with Verizon yet. Wins was very helpful and knowledgeable in assisting me with choosing the right phone and phone protection for my needs. He was extremely patient and friendly with myself and my cranky toddler. Thank you Wins !!!!!
Sam the manager was friendly and efficient. He gave me options and took his time to ensure everything related to my purchase was handled perfectly.
I will 100% make the drive to this Verizon for how outstanding their customer service is. I was helped helped by Sammy and couldn’t have had a better experience. I didn’t feel rushed, which is a first; he took his time answering any question I had, and taught me everything I needed to know about my purchase. I left without any concerns- he really hooked me up- I highly recommend!
Great service 👏
Sam the man spent a long time explaining all the devices and how they functioned so I was able to make the right choice to fit my needs. I was happy with the service as well as his patient demeanor . This is the second iPhone I have purchased from Sam he put everything together for me explained everything tried to reboot my old phone but I opted for the new iPhone 12s it just seemed to be more beneficial going forward.I highly recommend both this shop and “good neighbor Sam.”the man!
Sam was very patient and knowledgeable and helped me get all my apps back on my phone !
Had issues with my S9 and Michael took the time to try correct the problem and then following day helped reset and transfer data to a replacement phone. Courteous and professional. Glad I found this store close to my work.
Friendly, informative, and fast
Representative was very knowledgeable and pleasant would highly recommend this particular store. I believe his name was Mike
Best experience I’ve had at a Verizon store! Sam was very patient and made transitioning to my new phone stress free. They even offer a service to make sure every single thing was transferred over to my new phone ! 5 star service !
Mike was excellent. Clearly explained my options and prices. Spent as much time with me as I needed
It is a pleasure to do business with Sam in cedar grove, he is so helpful and easy to understand the tec talk. Thank you
Sam was very knowledgeable & helpful. Very patient with us Seniors.
Excellent service. Very happy I chose this store for my switch over from AT&T.
Sam was tremendously helpful and professional. Would definitely recommend his services.
AMAZING PEOPLE. The salesman was a great help. He explained everything to me and was really knowledgable in all fields. These people dont try to trick you into buying things you dont need. Definitely would recommend it to a friend. 7-15-16
Marylyn was my sales rep & She was above amazing. She really took the time to make sure me & my husband understand how to use our new phones & saving money on our bill. Very knowledgeable young lady would recommend her to anyone!
EXCELLENT CUSTOMER SERVICE AT THIS STORE. SAMMY VARGAS WAS EXCEPTIONAL IN WALKING ME THROUGH THE SET UP PROCESS OF MY NEW PHONE. IT WAS A VERY SMOOTH TRANSITION AND HE ENSURED I WAS SATISFIED WITH THE PURCHASE.
Sam was great to deal with! So patient!
Had a great experience at Verizon in cedar grove, Michael was nice and patient, got everything done for me quickly!!
Pat was extremely helpful! My mom and I both got new phones and he was patient with us and explained everything to us thoroughly. If I ever go back and need anything I will absolutely ask for Pat. I had a very positive experience.
Excellent service! Thanks Sam for helping and making it such an easy process getting my new phone. I recommend this store to anyone who wants top notch service!
This store is in a great location and Michael was very helpful when I came in to get my new phone! I will definitely be coming back for all my Verizon needs :)
This place is awful, the workers are really rude and always have an attitude. When I went the worker didn’t even acknowledge me or say anything just ignored me no “hi how are you?” Or anything. Half the workers have no idea what their saying they the only person who does is the manager. Every time I go I just hope the manger is there because the other workers are awful. Horrible experience they lost a valuable customer because of how they treat people.
Next time youre in the market for a new phone and/or accessories be sure to go to this store and ask for Mike S. if youre looking for a great customer experience and someone who you can trust will be helpful, extremely knowledgeable, and ready to answer all your questions.
Best Verizon store. Customer service is great from all the sales reps. Pat Marylyn and Sam go above and beyond they all are very helpful. I enjoy and will continue coming to this location.
Great service! Had to get a new phone because my old phone stopped charging and would not turn on . I was so worried about losing my photos and contacts .Sam spent over an hour transferring everything and even my words with friends game data ! He went above and beyond!
Sam from CG Verizon is amazing and courteous and helps you save in many ways.
Went into cedar Grove location and met Pat. Best customer service in any Verizon store. He helped me set up my new phone and showed me how to use my new tablet. I will recommend this store and for everyone to see Pat.
Best Verizon location. Went in saw Pat he helped me set up my new phone and provided the best customer service in any Verizon store ive been too. Highly recommend the cedar grove Verizon location
Great store. Great people. Super helpful. Highly recommend
Thank you so much to Sam! He really just went above and beyond to help me out in getting my new iPhone XS. I would highly recommend this store to other people for great customer care!
Pat and Marylyn were both excellent. Helped me with my phone issue I appreciate the customer service both of them provided. I will recommend the Cedar Grove location to all my friends and family.
Great service. Knowledgeable and friendly. No reason to go to any other Verizon store.
Amazing service! Very nice, quick and helpful. Highly recommend! :)
Mike was the best he was. So helpful thank you p.sullivan
Marilyn was absolutely amazing. So patient and kind, very knowledgeable young girl. I would definitely suggest her to anyone.
This is my 3rd extremely positive experience. Sam, the Manager and Sales Rep Joanna were terrific! Definitely sending my friends here.
Second time in this store and Joanna was very helpful transferring everything to my new phone! I also didnt want to do device payment but she explained it would be cheaper monthly and was very clear as far as the promotions, I will suggest this store to my friends and family!
Finally switched to verizon I used to have sprint. Pat was excellent he made my switched nice and easy. Great store will recommend friends and family excellent staff
Michael was great and super patient!
Best experience upgrading my phone . Thanks Sam and the staff there!
The manager was very pleasant to work with.Thanks for helping in getting my new phone and transferring everything over. Will recommend to all my friends