Young lady at the counter was awfly rude. I dont usually leave negative comments but she didnt even greet me, make any eye contact and when I asked how she was doing, she said Im good.....no, how are you?.... like, I have always been in customer service. Thats a negative ghostwriter.Walked right back out tha door!
Always helpful for us ProsBetter parts better serviceStay away from the Lancaster location
Great service and better quality parts than Autozone. My place to go for years. Reasonable price and best customer service.
REAL PROFESSIONALS THEY GET WHAT YOU NEED 💯 AND COURTESY GOD BLESS YOU ALL 🙏
Antonio was so amazing. He always takes excellent care of his customers. Great customer service.
Advance Auto Parts,Stacy is a very good employee who that understands quality service when a customer needs some attention. That very appreciate it...thank you! Keep up the good work!!
Stacy is always helpful and patient. He goes above and beyond to ensure quality customer service. Overall, theres a great teams of workers here. Never a bad experience.
Helpful knowledgeable good service we will go back again been going there for a couple years now
Great customer service and information about part I was looking for. I would recommend this place for sure.
Rob was so helpful. He sold me a battery and went to put it on but saw that it was corrosion and said he will try, he tried but did not want me to have damage so he said I need to take it to the shop and get a part replacement and he refunded me. Thankful for good people because he could of a sold me a battery, put it on me let me go but he didn’t. Thank you Rob. Blessings to you ☺️
Employee didnt mind selling me the replacement bulbs I needed for above my license plate, however, he said he didnt know how to help me change them out when I asked for help. Not happy because I have no clue how to do it myself and dont have anyone to help me with it.
Stacy took very good care of us!!! We didn’t know what size of the part but he figured it out!!!
Great customer service
Really helpful employees
The employees here are the absolute niceist especially Stacy. And the quickest with service.
Nice employees very helpful.
I receive help with what I was looking for.
Ralph was awesome! He installed the new battery I purchased in like 5 minutes! Then he noticed I had a headlight out. He found the replacement bulb and installed that! I was in and out in less than 10 minutes. Great service ..and experience
PCV VALVE!!!Was able to get exactly what I needed!!05 Land Rover LR3 HSE V8
I wont be going back there. Auto Zone will continue to be my place. Better service and a better company.
Terrible, will stick with NAPA or ORiley. Web page showed full set brake pads were $50. They tried to charge me over $100. Showed them the add and started to walk out and they then decided to sell them to me at what the website showed. My first and last experience with Advances auto parts ever. Not coming back.
I choose them over AutoZone ORileys Napa their always my 1st choice
This location is the best! Ive receive excellent customer service every time I visit this store. The staff is amazing and very caring. Customers are always greeted with a hello, can I help you. They play great music : ) Thank you to everyone at the Cedar Hill Location.
I purchased a battery the ad clearly says that they could install it but the gentleman said no he could only put it in my trunk. Next time I will stick with OReilly or Autozone where its not a problem
Need help with a part for your vehicle this is your place.
I always get friendly service.I never have to wait in a long line. I get what i need and Im out the door.
On several occasions, Ive been the only customer in the store, walking around in search of what I need. Employees remained at the counter almost oblivious to my presence, and never even asked if I needed help. I wont be returning.
The employees are helpful and pretty knowledgeable about the items and whats needed for your car. I went in for a fuel filter, and even though they didnt have it (only the dealerships carried the one I needed) they still gave me a good amount of knowledge about where I can find it and other things to consider with my car and the mileage. If youre looking for car parts and accessories then this is a great place to come.
Excellent Customer Service 👌
Nice, clean store. Easy to find stuff cheaper than other places.
The experience was really great. Just what I needed and that a reasonable price as well and Jason is really nice as a great customer service disposition and willing to go the extra mile for customers I like this place I especially like the clearance section
They are great people. Great place to go to get parts you need.
Close to my house. Good people good prices
Good help from staff. Regular pricing is high. Use their online website to get discounts.
Takes a while to talk to someone, but they are helpful and friendly.
Great service
GREAT service! The sales man gave me exact part I needed and the directions... above and beyond !!!
You can find the parts other stores doesnt have.
Very friendly staff very helpful, clean organized store, drive way entrance needs work.
Husband likes it.he bargain shop.
Good place, and they have a military discount program for active, reserve and retired
Marcus brovided great service and outdoor assustance.
Good employees, had what I needed with good prices.
Great selection. Customer service was pretty good too.
Great customer service. I ordered online and picked the item up. I couldve even picked the item earlier than expected.
Good customer service! Sarah, the store manager is awesome!
Excellent folks here. Helpful, friendly and quick!
People always friendly here and helpful.
Great store, always willing to go the extra mile for customers!
Bought online, picked up brake pads. Had a problem, but they went to another store to get replacement. Disappointed at first but employees made it right.
Very helpful with engine light warning! Checked it out bought the part and repaired it thank you for your time.
Good service... Got coupons via email
Probably the worst Advance Auto in the Dallas area. They dont stay open until 9 like their sign says...
Had just what I needed at a nice price on a Sunday
Good prices and Service
David is extremely helpful
Good prices and service
Customer service is hit or miss at this location, have to know exactly what you need because the return policy changes from week to week.
Great service....
Great customer service.
Fast but crabby lol
Convenience, prices are comparable to other part stores
Hit or miss with the service here
Always on point
Very clean, friendly service.
Quality auto parts sold here
Good customer service
Friendly staff
Good customer service
Helpful service is good
Best ever
Very helpful staff!
Excellent service
Very helpful
Helpful cashier
Good value
People are not very friendly
Thanks for the help
Not very friendly
The clerk came our to help me make sure that I was getting the right product