Excellent service, and the quality of the parts they produced for me is the best I have ever seen. I originally made one assembly that I machined myself, and I requested the parts from them to make 7 more, and the quality was much better than I could even produce myself. They also responded promptly to emails, questions, and status updates which is greatly appreciated.
Parts were delayed again and again. Rep stopped responding. Never received parts after paying in advance. No attempt was made by Parts Badger to rectify the situation. Do not recommend. Update 1 Nov 2021. Received part after posting review. Part was not made to spec. Critical hole features missing. Received email that I would be refunded for the delay. That never happened either. 0 integrity company.
Ordered 30 key way collar pieces; few days later I found out I needed 2 more of a slightly different size. So, I contacted Jimmy Crawford and asked that the 2 additional pieces be added to the order. He said it would be no problem since they were extremely similar they could just run 2 more of the ones I ordered and make them slightly larger. But when parts arrived there were only the original 30 parts (I kind of knew that would happen). I still needed the additional two items (missing these had thrown me behind schedule) and was quoted a price that was almost HALF of my 30 piece order. Now, I know it cost more for a small order, BUT since they messed up youd think they would take that into consideration in the quote. I mentioned all this to Jimmy and said Id do business elsewhere. His only reply was, understood, Now, what kind of customer service is that?? I gave 2 stars because the parts that I received were high quality, but the customer service is about the lowest Ive ever seen.*updated review: parts badger did reach out to me to try and correct this. I am increasing my review for this reason. But I already sourced the parts from another supplier, and since this issue threw me behind I only feel comfortable giving 4 stars. As I stated the parts I received were high quality and came packaged very well.
Ive used their CNC services for a few different projects now - very high quality work. Scott S. is very knowledgeable with their capabilities and provides competitive pricing/quotes very quickly after sending them files and info about what is needed.Highly recommended.
Fantastic place to work with. Very transparent in everything and I was able to get my products about a week early. Highly recommend and thanks for working with me Jimmy.
Extremely easy to work with, had great collaboration between engineering, fast response. Very happy with quality and lead times and was able to handle complex geometries. All parts were key in successful projects.
Placed a larger order for prototype parts because they were a few $k cheaper than our typical 5 day turn vendor. At the time, an extra 3 weeks, was not an issue. 6 weeks, later, no parts and a promise of parts in 2 weeks is absolutely not acceptable. I have lines sitting idle because are not able to test our parts before we scale.
PartsBadger worked with me to make sure everything turned out right the first time and shipped fast to make my deadline. Highly recommended. Thanks!
25 days from order to parts received. Granted there was a holiday in there (thanksgiving), however parts were simple enough to be manually made by an amateur in few hours time.I can’t comment on quality since I put the box directly into the trash without opening it, as I had already made the parts myself since they weren’t going to arrive in time. The price is reasonable though if you have the time.
All I can say is WOW. I had PartsBadger make some custom emblems. The characters and the finish look amazing and they look absolutely perfect. The staff is friendly, knowledgeable and will work with you to get things right. I would highly recommend using them.
On time delivery is at 97.61% on 201 total parts received from October 2018 till now. Quality is outstanding Michelle is great to work with. Great lead-times.
I have done multiple orders of different parts with this company, and their work is top notch. I build some unique race car parts that are usually 2-10 pieces per order. Prices have been very good to reasonable, and lead times have been very good - always less than 2 weeks. I will continue to do business with them.
I work in Michigan for a prototype battery company. Im a former tool & die maker. I have sent them three jobs, small and large qtys. Even with fussy tolerances, they delivered in-tolerance parts and on-time, even though the schedule was really tight. The surface finishes were better than I expected. First class work. We will use them again. Keep up the good work!
Great staff to work with! Very friendly and fast response times.
Dealt with Nick on several CNC hobby projects. They have a great website that makes it easy for home/hobbyists to get CNC projects done. Reasonable prices and delivery times. They also have GREAT customer service when I have questions/issues with my design. Highly recommended!
Great vendor for quality parts, that hit the tolerances, with quick turnaround time. Highly recommended.
Exceptional customer service, quality and value!! Highly recommend PartsBadger for your CNC machining needs!!
There sales team is terrible. Do not get back to you, and when I called them, assured me they would take care of it and then crickets. We went with xometry. Their sales and engineering team want your business and will make an effort.STAY AWAY from these guys and Andrew Parrot!
Chris is always very responsive, parts always arrive on time every time and the quality is top notch. Great resource.
Parts were high quality, fit tight tolerances, (+/-0.0005) great finish. Parts badger did rapid prototyping for me that other places refused.
Outstanding parts and service. A pleasure to deal with. They will be our go to source for all our machining needs.
Working at PartsBadger has been a great experience for me. I have an alignment with the culture, and their Professional Development initiative allows me to develop the skills I need for a future role. I even had the opportunity to operate a CNC machine, which was a cool experience for me to learn more about how the machines work and the skill needed to operate one. Im excited to continue my craft with them and work with a team of innovative and friendly individuals.
I had a couple of parts that needed to be CNC machined using Delrin, these guys were quick with the quote and turnaround, and most importantly, the parts came back looking damn near perfect. Lastly these guys have prices that are simply unmatched by others in the industry. I do highly recommend giving them a try for your prototyping/machining needs.
Its already been said, but theyre spamming my email as well. Completely unprofessional and this business is clearly having issues if this is the only way they can find new customers.Maybe you should invest in a few booths at some trade shows?EDIT: The best part, the email says it came from Justin, but its signed by Chris Miguet.
Multiple bad parts led to us not using them anymore. They can bribe people for 5 star reviews but in the end their quality will speak for itself
DO NOT DO BUSINESS WITH THIS COMPANY. They DO NOT CARE about your privacy. This place purchases (or otherwise acquires) huge lists of email addresses, and spams poorly-worded, grammatically horrendous marketing materials out to all of them. They dont care if the email addresses are valid or not, theyll spam them all. There is zero intelligent targeting at work here. I work in IT, and theyre advertising custom-machined CNC parts to me. What use would I possibly have for CNC parts? Im guessing their staff (like Sara Potts) basically goes out to all the social networks to collect as many email addresses as possible, and probably trolls the black market, too. Oh, and Sara, please acquire at least a high school-level understanding of proper English grammar. Your unsolicited email read like it was written by a fourth-grader.
Excellent quality, great turnaround time, and fair pricing. Enjoyed the on-line quote request tool and quick follow up from Erin Buscher.
I have to say I hate email, but I am so glad that PartsBadger sent me one. My current supplier was very busy and I needed to get parts fast. I dug up the email PartsBadger sent me and forwarded my drawing over to them. I got a reply with a quote and lead time extremely fast. Not only did I get my parts in less than two weeks, they were perfect to spec. They provided me with status updates and friendly service. Since then I have placed many orders, and have now made them my preferred supplier.
Excellent service from Chris Miguet - fast quotes at good prices. Shop makes great parts!!
The PartsBadger team did a fantastic job ahead of schedule, with reasonable rates, I highly recommend them.
Great place with quick response time! Always helpful with customers needs.
Rapid quoting and reasonable pricing. Always great to work with
This company seems to make excuse after excuse as to why they cannot commit. Do business elsewhere.
This company has blasted my company with non stop email spam and even worse the grammar is shamefull. I have heard referals about this company that when it comes to big orders there always late with no real excuse why. DO NOT RECOMMEND! Be carefull the BS they tell you!
You jerks need to quit with the spam campaign. I will NEVER do business with you.
Parts badger provided us with a fast quote, great turn around time, and high quality parts for a great value. We have already shared their contact with other local businesses and are getting ready to make the next order.
PartsBadger has been very responsive and accommodating in meeting our needs and our aggressive timelines.
I had a 12”x12” brass logo made and they did an excellent job meeting all dimensions. There were however some tool marks along some edges.
I worked with Yoel at PartsBadger. The part was delivered on time with good quality. Yoel is professional, always responds quickly and treats clients best interest as priority. It is my pleasure to recommend partsbadger for rapid machining and prototyping.
Got what looked a lot like a spam email for CNC parts... we dont use/need CNC parts and its clear no effort was done in finding the right person as Im in sales and not purchasing. Email construction was extremely poor and self centered with a three step process that was essentially begging for business. Even if I was in the market for CNC parts your email alone would not have me consider you
Issues with part quality and delivery times.
Stop spamming my work email michael j. Kannenberg. I have already replied that my workplace has no need for your products last month. But here you are again. Stop emailing me.
Great outfit.. love their work
Putting the Badger in Parts-Badger. Relentless spam emails even after clicking the un-sub button. And on top of that, other co-workers are now getting the same emails. Not a great way to make a name for yourself!
Needlessly sends unsolicited spam email/edit/Just received yet more spam email. Unsubscribed. again.