What a joke. I will not do business with this store again. I ordered a part that I needed and was told it would be at the store before noon no problem. I called several times and finally was told that they got an email saying they cant get the part. Why was it eligible to be ordered (by their sales associate) why was I not told earlier. These are the questions I asked and was hung up on. Customer service is dead.
We chose this part store because online it states they open at 8:30 am on Sunday. When we pulled into the spot in front of the door, a woman, which Im guessing was a manager, saw us then quickly walked to the door and locked it. She then walked back to where she was, leaned against the counter and continued her conversation with another employee. It was 8:48 am. When I worked retail, this is not the way we treated customers. We often would open our doors a little early for people. Needless to say, we went to OReilly Auto Parts, who had their door open.
Advance is a very good auto parts store. When you get to the right associate theyre very helpful. Auto mechanical engineering is not one of my Professional experience skills! In todays world of the many types of vehicles Im sure its a tough job to have. I guess thats why we have You tube!
Shopping online is so much cheaper but they were very nice
Great staff and products
Great people very knowledgeable
Bought rear brakes and Rotors gor my care Thank yall
Great service Every time. Thank you, Ricardo, for going the extra mile to find a v-belt for a 32 yo truck....And they have real Cokes from Mexico with cane sugar!
Service is always great. Always nice to see friendly faces
The employees were very helpful, and were even knowledgeable in my specific problem with my old truck. They made the experience painless and Ill definitely order parts from them when the time comes.
Great, Friendly Employees, Go see Tammy and her Sidekick, a Jolly ole Guy, Reminds me of Saint Nick, Very Honest and Trustworthy Folks, you cant go Wrong With Advance Autos, A place where you Are SOMEBODY!!!
Its really according to who you get when you visit auto parts stores. My last experience in advance was, took my kid in with me he knocked over some car wash they come flying out of the back like we were terrorists. Then when I needed help they shunned me and told me I was welcome to go look for it myself. Thats why I asked for help. If you dont want money let me know and Ill go somewhere else just like I did this day.
Not only was nobody able to help me, but the workers here sat behind the counter, and I overheard them gay bashing and making fun of a customer that they just got off the phone with. The poor lady didnt know what she was looking for specifically, so when she hung up, they made fun of her for being stupid.
Great service
Always have what I need at good prices, friendly knowledgeable staff. If they dont have what you need in stock, they will helpfully & happily order it, Youll get it the next day.😃😄😊
Was Looking for a v-belt it took two or three times to find the right one cuz I didnt know exact size I needed . 2 or 3 times exchanges no hassle and no problem exchanging them . awesome people Help me find what I needed. love the service thanks Cedartown Advance Auto Part.
Excellent customer service outstanding store manager Tim. And Mike Fricks has 50 years experience in the auto parts and mechanic business. Hands down you cant beat these 2 men. And Jimmy is great at his customer service services not alone hes memorized where and what each on each shelf in the showroom or parts and accessories. These guys at the Cedartown Advance Auto it rated a 10+ on the scale of 1 to 10.
Love this store! The staff have always been helpful and knowledgeable in the right areas.
A friend of mine bought me some skull valve stem caps thanks
Great place very friendly people .knows their stuff ..
No one knows wth they doing in there jeeze
Rudest people Ive ever had to deal with working there. Didnt want to take the time to help me find what I was looking forward. Will not go back. Will go to Napa for now on.
Friendly knowledgeable staff, ready and willing to get you what you need, or ready to order it for next day pick up 😃😊
Employees were respectful and helpful thanks to Cedartown employees
Car candy 🍬 and tools yeah!
A great place to get the parts you need at a great price stop buy and talk to Mike he will take care of your auto parts needs
Very professional. Didnt have a part in stock. Called another advance store and had it waiting on me.
My go to auto parts store!
Always able to find what I need.
Very helpful and knowing on what I was needing
Its ok
Best people I have met.
Excellent service knowledgeable people
Always a pleasure to shop at the Advance Auto in Cedartown...
Cedartown staff is great, knowledgeable.
Great staff very helpful
I got what I needed because they had it in stock.
This store took care of me. Even put my new battery in for me.
They had the part I needed.
In a pinch its ok
Tool broke that I bought it was poorly made
Good parts place
Good
Autoparts
About as it gyo
Usually has what I need
Great Service
Good service
Nic people
Expensive
Alright
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