Kellie was such an amazing help to our dental office! She came by on several occasions to train us and to help shock and test our lines. Her knowledge and customer service is top notch. We are now using the BluTube in all our ops and received a 100% passing rate. Highly recommend ProEdge.
I have been working with Kellie T. for years now and have always had a great experience. This year, in particular, I struggled with getting my water tests to pass, blame it on Covid 19, ha ha! Regardless, Kellie gave me so much encouragement and great advice to work through the shocking and at this point, all ops in my dental practice have passed!! Thank you Kellie, you ROCK! Anne W. Perry Family Dental
Kellie and the team at ProEdge were extremely helpful in helping our office ensure we have safe dental lines. The ProEdge team helped us shock our lines, test and set up a maintenance schedule. This protocol was easy to implement and allows our office to feel at ease that our patients are receiving safe water during procedures. Do not hesitate to contact the team at ProEdge to help you set up a protocol at your office. You wont be disappointed in their eagerness to help, extensive water safety knowledge and excellent customer service.
Kelli with ProEdge dental is amazing! She is always so thorough and VERY helpful. I absolutely love this company! They are easy to reach and go out of their way to help you. I would not use any other company!
Kellie has exemplified the true meaning of great customer service. I came into a new position where years of documentation was missing. I called Kellie and she was able to provide me records for our compliance the same day. I appreciate your support and cannot thank you enough in supporting our water test needs and proper documentation. Thank you!
I did not know a lot about ProEdge before I called them for assistance and now I am very impressed with their knowledge and overall mission with helping others. Kellie, who helped me directly, was very knowledgeable, helpful and did not make me feel incompetent even if I was! Kellie got me on the right track. She gave me good information and provided me with the resources that enabled me to help provide the best care I can to the people I serve. Thanks Kellie
Kellie is awesome! She always responds to my emails and questions same day getting me everything I need. She is very patient and knowledgeable when it comes to figuring out what works best for our specific office and routine. We couldnt do it without her!
Kellie T was phenomenal when guiding me through all of my crazy questions and concerns I had. I truly appreciated her thoroughness and the time she took to make sure she resolved my concerns and that I didnt have any further questions after our conversation. I also appreciate that she took the time to email a recap of our conversation and information to provide to my team. Thank you Kellie!
This is THE COMPANY to guide you on your path to testing and making sure your water lines are within CDC & ADA standards. They have given me great advice and have been with me all the way from non-compliant to compliant. I whole heartedly endorse them for your water testing and advice needs. Kellie in particular will get you on the correct path- she knew what was best for my office. Ask for her.
Kellie at proedge has been nothing but helpful since I started working with her a year and a few months ago. Clear communication and sense of urgency and accuracy! I would highly recommend proedge for your water testing needs!
We have been working with ProEdge Dental Water Lab since 2015. They have great customer support. They are very helpful if there is a problem with your water lines. Their new FedEx shipping is a breeze! I would certainly recommend them to any Dentist who wants to stay up to standards with their dental unit water lines.
Kellie and her team at ProEdge Dental Water Labs worked very hard to ensure that I received my package! I am very pleased with the professionalism and quick responses of this company. Would definitely recommend to any dental office or healthcare facility looking to ensure the safety of their patients!
As an Infection Control Coordinator I highly recommend ProEdge water lab to any dental faculty. Our office uses their lab repeatedly to insure we maintain safe water for our patients. Kellie and staff are professional and alway available to answer any questions and guidance. ProEdge products and service are top notch. Thank you!
I was actually an employee there. Mark and Jennifer are awesome. Very kind hearted. Pleasant place to work. I honestly would have to say its a company with love for their employees and all Their Dental clients.
Great customer service. Very impressed with how helpful they were with helping us ensure the safety of our lines. Will continue to use in the future!
I have received superb and personal care from Kellie and her team at Pro Edge water safety group. They are experienced in their industry and up to date with the latest. Thank you Pro Edge.
Kellie Thimmes at ProEdge was incredibly helpful, thorough, and willing to assist our offices needs in anyway. She took the time to explain information in detail, and was always prompt in getting back to us when we needed help. I found this company committed to the detailed and quality service that they provide. Our office learned effective techniques to treat and maintain waterline safety. I highly recommend using this company.
I have been working with Proedge for the past year and the staff are extremely helpful and knowledgeable. Kellie is amazing and is always quick to help with any questions or concerns I have. Overall, they are great.
Kellie at ProEdge was very professional and helpful explaining specifics regarding water testing and what is best for our office. I definitely recommend this practice to anyone hoping to ensure water line safety for their patients!
On behalf of Boulder Dental Designs, I was very happy to work with Kellie Thimmes from ProEdge. Once connected with Kellie, one phone call and one subsequent e-mail is all it took to resolve any questions we had regarding waterline safety. We are very thankful for Kellie and Proedge for their help.
The associate I dealt with via phone call, Kellie Thimmes, was very knowledgeable and helpful. She listened to my questions and gave comprehensive answers and advice.