This place goes out of their way to help you. Needed a quick fix, inexepensive fix for a job site and they treated us like it was a major project. Go to spot for quality and friendliness
Outstanding service! You just dont get this kind of service anymore. Wow...they went above and beyond. From Kevin in the yard to the front desk service. Great advice and excellent products. Ill keep coming back. Thank you!
Awesome store. Their prices on lumber, trim, etc. are way better than big box stores. Ive bought lumber here a few times, but finally looked around the store today and they have pretty much everything you would need.
Home town service. Excellent materials
I absolutely love Adams Lumber we works for Masterpiece outdoor living and you Adams number for the highest quality and get pricing and the customer service is always out there. Five star
This place is amazing! Easily the best lumber yard in Denver. I’ve had lots of great experiences here, but today was the best: I had them deliver some beautiful redwood for a planter/bench I’m building, and I missed the driver’s call, so I wasn’t able to meet him at the house. He left me a courteous message that he’d leave the wood in my driveway, which he did very neatly, but he forgot to leave the nails and screws I had ordered. I called the store, just to let them know, and to have them give me a credit, but Mark insisted on bringing them to my house on his way home from work, on his own time! Who does that? I beg you to pass on the big box stores who have lost all memory of good customer service and support this locally owned gem. The wood they deliver is always straight, top quality, and professionally handled. Thanks to Mark and Adams Lumber!
Ive been going to Adams for 20 years now and I have to give them some love. Personalized service and very knowledgeable no matter who helps you out. Theyve actually got up and went over to where the time I was looking for. Cant get that anywhere else.
They have great service. You can always find what your looking for home and garden
Adams Lumber is a great hardware store. I have purchased lumber and other hardware for a few decks and fences I have built over the years. Great service and the quality of lumber is much better than the big box stores. I also like supporting local business.
Well, should have listened to a few of the other reviews. I special ordered $2,000 worth of rough cedar from Adam’s for framework of a pergola project. I specifically told them that I wanted very clean 6X6 posts as I was going to just throw a clear coat on them. These posts were over $200 each. Waited a week and the lumber was delivered to the house. The next day I had the post holes dug and the cement on the way only to discover that after unwrapping them, two were heavily damaged. I had already paid for the cement and had no option other than to use them. I sent Adam’s pictures of the damage and they agreed they were damaged and not acceptable to their standards. However, all the owner Mark offered was to “try to give me a discount on a future purchase!” This should have been caught prior to sending them out for delivery and are the focal point of my pergola… I rarely take the time to give reviews, but I clearly gave Adam’s a chance to make this right and they did not do so. Buyer beware.
Tara gas been great to work with as I have been working on my DIY deck project. She has helped me every step of the way. They are well stocked with the items I need to do the job right. Excellent support with knowledgeable staff. Worth the drive. You wont be disappointed.
Great place, would highly recommend this place. Lots to choose from. Had a small issue but they got me taken care of right away. Thank You for the great service.
Great store. Very knowledgeable sales staff.
Very friendly and knowledgeable staff. Fast and efficient loading. Great place for all your building needs.
Always friendly staff and willing to help. Lots of options and some of the best lumber in town. The operators outside make sure your good to go and are very helpful.
Friendly, affordable, family owned. Willing to help out anyone who walks in the door! Whats not to love about this place. Thank you for all your help!
The customer service that I received was the worst that I have ever experienced in my life. The person who I was working with abruptly hung up the phone with me prior to completing my order because he had another customer. I left a couple messages and he failed to return my calls. Finally, after several days when I reached out to him, he gave me the excuse of being busy and put me on the spot by demanding what I wanted. I asked for the manager and he says he is the owner of the business. The name of the owner is Mark and Mark was rude & didn’t care a bit about taking care of his customers.
Family atmosphere. The staff is knowledgeable and polite and Ill be a customer for life. Ive been coming here for 15years and Ill be back
The most friendly and knowledgeable people easy to go in-and-out. they have the most stock
Ok, Im not going to be long winded here..just go there. Period. I have dealt with about every lumber company/door, molding, hardware supplier in the greater Denver area. Hands down they are the best. I usually deal with Tara, but everyone from the two brothers/owners to the loading crew are friendly and their prices are fair as well. Just go and see for yourself...youll be glad you did!
These guys are absolutely the easiest folks to work with. Weve come to trust and rely on their ability and capacity to get us what we need to do OUR job well. Rob and Mark have got it figured out! Thanks guys!Scott Campbell - Decks of Denver
AMAZING top notch customer service! Everyone is super knowledgeable, and a culture of excellence in all they do is evident in even the smallest things.I also experience very quick turnaround on custom orders, much faster than any other Denver-area store could offer.
Adams is my go to lumber company for quality lumber and advice. Im a DIYer and they never treat me like a second class citizen because of that. My only frustration is that they dont always carry what I need which requires me to go elsewhere and receive lower quality service. Thanks for being a well run company that treats their customers right.
I was in search of a specific exterior beadboard product and Mark Adams with Adams Lumber was extremely helpful. He took it upon himself to drop a sample of the product off at our house to ensure we liked it prior to ordering. Wonderful customer service!
We were looking for a cedar closet liner and Rob at Adams ordered a great product for us. It arrived on time and was far superior to others we looked at.
Ive been shopping from Adams since 2014 in large quantities. The staff is very friendly and knowledgeable. Theyre reliable and I will continue to shop here as long as Im in Aurora!
Staff is so friendly and they are able to get you want you need quickly! This is what customer service used to be like! So refreshing.
Friendly and efficient. Always has stock of paints and oil stains for wooden decks.
Great to work with!! We have been remodeling our house and they had great doors and lumber that was hard to find. Very friendly staff!
Ive used Adams Lumber for 20 years, and will go into their store any time ahead of one of the big box places. They have staff members who are very helpful and knowledgeable and will personally talk to me about my project and walk me to the aisle to find what I need. As a woman I appreciate their assistance and advice!
Went here after a nearby compiteor was too busy to help me special order an old piece of baseboard trim. Walked in and Tara helped me right away. She was so good that she found this old piece of janky trim via cell phone picture in like 1.25 minutes! Ill have to come back and check out their lumber selection sometime! Thanks for the speedy help in the meantime! Perfect match by the way!
You would think it would be hard to run a business like this poorly, but the Adams brothers are notorious for broken promises and lies. this is the best lumber company in Denver to stay away from unless you dont care about your money or good customer service for honesty
The best service and people in any lumber yard
Big selection for materials, excellent service and great personal.
Meh...This place cant even figure out a bill of materials for a deck. Never heard of a lumber yard that you couldnt just give dimensions to and get your materials list back. Guess Ill take my order for a 1000 sq ft deck elsewhere
Been one of the south metros best lumber yards for years!
Not a real lumber yard. Its a hardware store with some home finishing. They will not even take orders for wood.
Cant believe they do business with people like Lori turner that go as far as lieing about her own parents and they agree I refuse to do business or be associated with companys that are ok with letting people slander other peoples name and then charge products to the account of people they were just trash talking about
The last of quality local hardware stores!
Best ever!! Awesome staff!
Stopped in just to look around felt very unwanted