Excellent customer service from Brian at Batteries Plus Bulbs on Watson Blvd! We needed a new battery for an older cell phone. Best Buy wanted to ship it to California to be repaired. The Verizon store recommended Batteries Plus Bulbs. Within 30 minutes Brian had the phone fixed and working great. He was super friendly and helpful!

My experience from calling the store, interacting with staff, and the final result of my experience after leaving the store was first class and the best customer service I have ever had. From observing other interactions as I waited until my turn again was first class. These gentleman brought back the old school customer service which modern day is lacking. Thank you for listening and taking care of my situation in a professional manner.

Great customer service, very knowledgeable on batteries and bulbs plus they do a amazing job on fixing phones. I brought a car battery from these guys and had no issues with my car since. Recommend going here and recommending their x2 power brand for batteries.

Very friendly and knowledgeable staff. Go out of their way to help and satisfy your needs. Have had contact with 3 different sales staff and have always had a great shopping experience.

The person that I had dealings with was very knowledgeable and friendly.I will come back.

Good products and service.

First time coming here, called a day before, employees where very helpful with providing me with what I needed. Employee at the place was very friendly and kind. They fixed my cracked screen at a fair price. Overall GREAT place, would recommend.

Great place to buy batteries

Great selection and knowledgeable friendly service! Conveniently located!

If zero stars was an option, thats what I would have rated Batteries + Bulbs in Warner Robins, GA. I scheduled an appointment online to go in and have my phone battery replaced. They asked what type of battery was needed at the time of scheduling. I showed up and they tell me its not in stock. So, they order it and I have it replaced a week later. The replacement battery was faulty so I went back in and they ordered another one and told me it would be there in 2 to 3 days. Here it is 3 weeks later and the battery has not arrived. I asked for a refund of my original battery so I can go elsewhere, but they said I have to come to the store. Everytime I called within the last 3 weeks for an update the people answering the phone seem like they have no clue what is going on. Absolute worst service I have received from any establishment.

Good fast service with the battery i needed.

Ordered on line, item was ready for pickup within hours. Employees at the store were prompt at acknowledging me and asking if i needed help. My order was ready to go, i was in and out in less than 2 minutes. Great customer service.

Good supply of batteries

Helpful and friendly staff.

Great store and products at great prices. And they have a great sells and service team.

I needed a key FOB for my car and I priced a replacement at the Car Dealership. I paid $93 at Batteries+Bulbs and the dealership was going to charge me in excess of $250! The price and ease of getting my replacement at Batteries+Bulbs is the reason this place is AMAZING!Please do not let dealerships rip you off! I had no idea this place cut keys and did programming for key FOBs. All I had to do was order/pay online. They send an email letting you know when the key FOB was there. I took my car in and the key and programming was done in 15 minutes. You do not get any better than that! GREAT EXPERIENCE! This store has all sorts of batteries for toys as well.

Please dont waste your time at this place if you need a key fob. The gentleman by the name of Phyeon will tell you anything to get you out of the store. Very unprofessional. I will take my business elsewhere and let everyone know this place is a joke.

Thanks guys for saving us from having to buy a new phone! You took apart a Galaxy S6, tricky endeavor, new battery, that saves us from having to buy that new phone which we appreciate

Prompt, friendly service. Good price I will go back next time i need cell phone repair

Great place for electric items support.

GREAT SERVICE!

I had great service with a competitive price. Garry at the Tom Hill Macon store was really helpful.

Amazing customer service. Tia (I think her name was) was seriously amazing. She was so sweet and really helped us out. I will definitely be back when I need something, just because of her and her customer service!

Definitely the best place to have your battery, screen or charging port repair for your iPhones... The customer rep (Fionn ) assisted me thru start to finish with the best customer service you will ever receive ... To the owner of the franchise kudos to you for having a great team and well priced items on hand... Customer for life thank you very much Fionn...

Recycled fluorescent tube light bulbs. While there I discovered that they have the batteries for my motorcycle, truck, and cars in stock in the battery types I am looking for.

I went to batteries plus to get my iPhone 6 cracked screen fixed and so far my phone is working fine. Im satisfied with my new screen. My phone is just like new. Customer service was good. I have nothing to complain about. I strongly recommend.

Super quick service. Online appointment scheduling was quick and easy.

In store experience was excellent. On line assignment of battery for my vehicle was incorrect but correction was made at store pick-up. Had to void original sale.

Waste of time. At 4:55 Sat. 8/18/18, I ordered online a Duracell battery for my mower. It stated they had it in stock and at 5:08 I got confirmation email that my order was ready for pick up. Each email stated the item I ordered Duracell, etc.... Approx. 2 hours later Idrive down there, carry the old battery in, expecting to pick up my Duracell battery, so I can cut grass next day. The lady said can I help you. I tell her I have an online order. She pulls it up, I run the core refund onto my credit card and she finishes the sale. She then puts the battery on the counter so I can take it. ONLY then am I seeing that they DID NOT have a Duracell battery. They chose to stick me with a Ever Ready. If I had wanted Ever Ready, thats what I would have ordered. I tell her that is not what I ordered. She says, Well they did not have any Duracell.....Well....Ya think an email stating such would have been appropriate. Or just maybe mentioning it when I first walked in. She did not care. She did not say sorry or anything. Wasnt her loss. I will never go in that store again. I took my business to a different store. Who decides to give a customer a totally different item? Thats NOT how it works.....

Will even change your batteries in your watches for you for free. You just have to pay for the batteries.

Your staff were helpful and courtesy

Had my order ready on the counter when I entered the store. Had my core charge processed within 5 minutes of me turning in my old battery. Super nice, and made sure I was fully taken care of. I also saved $50 over local competitors. Will definitely consider them in the future.

I arrived at 7:50pm when the posted closing time is 8pm. The open sign was on with an employee sitting inside with the door locked. The employee refused to acknowledge me and wouldnt answer the phone either. This is simply unprofessional.

A little hesitant to go after reading a couple of reviews about service,being handicapped. Arrived and fell on the curb in front of the store. Before I was on the payment good both men from the store were helping me up. I had ordered online and they has me loaded and ready without even going in the store. Thanks again for being so helpful and efficient.

I found the website very easy to use. I found what I was looking for right away and it was cheaper than Walmart. The gentleman working there approached me walking in the door and assisted right away. Good price, quality product and friendly service. A+

Gary at Batteries Plus Bulbs is A+ when it comes to customer service. I took an IPhone 6 plus in for a repair and he assured me that he would do his best to fix it!! He did do his best and as I waited in the car he even brought to the car!!

Visited the store for the first time today. Two salespeople were on duty when I walked in and two customers were being waited on. As I looked at an item I was interested with questions I made eye contact with a salesman and waited patiently for him to complete the transaction with the customer he was waiting on. In the mean time another customer came in the store and the salesman chose to wait on that customer rather than me, I had been waiting at least five minutes. I left and found the product at Lowes for half the price. It was my first and last visit to the store.

Great poeple and good prices... Thanks to the team working both Macon !

We have a Black & Decker hand-held vac that we have used for over 8 years. it finally got to the point that the batteries would no longer charge. I finally decided to take it apart to get to the batteries. There were 10 of em about the size of extra large AAAs all wired together. I took it to B + B store and they didnt hesitate...Yes,sir, well take care of it for you. They were friendly, too. Instead of buying a new vac, we just replaced the battery pack and saved ourselves almost $80.I highly recommend Batteries Plus Bulbs in Centerville - just down the walk from Del Taco.

Went in to get a screen replacement for my phone and am very satisfied! Staff was very helpful, patient, good at communication, and replaced the product when I had an issue with it a few days later. Would recommend!

I ordered the battery online, i got a 10% discount for doing so plus I got a $10 mail in rebate. I actually purchased the battery cheaper here than going to Wally World. I got to the store and the battery was sitting on the counter, I gave the worker my core and I was out the door in less than five minutes. Installed the battery in my mower and cut my lawn. Great experience and will definitely go back.

Very nice customer service

Staff was very knowledgeable and helpful. gave me a small discount too!

The prices were way less expensive then other providers. The shipping was very fast. (same day) The sales person was very helpful and polite. If you need rechargeable batteries this is the internet store for you. You can also pickup your purchase the same day at the local store. R. FitzhughKite, GA

Very helpful, good prices on batteries

Very helpful and knowledgeable staff.

Clerk was informed about the battery that was needed.

Battery prices high comparably.

Went in looking for led bulbs and was met with attitude. You’d figure since the place was empty they would be ecstatic for the opportunity to sell something. Nothing there I can’t get from Amazon, without the attitude.

Poor service and they dont have any inventory management policies - I scheduled a phone battery replacement a week in advance as a birthday gift for my girlfriend. I called the store 3 days prior to the scheduled appointment to pay for the service over the phone. The employee that I spoke with informed me that they were ready for our appointment and I purchased an additional screen protector for the phone. When my gf went in on the day of the appointment with her phone at the scheduled time, they informed my girlfriend that they used her battery for a walk in customer that came in that day, and told her she could drive to Macon to get the battery or if she wanted they would go! Of course my gf preferred them to go to Macon (Im shocked that they would even suggest for her to as this was clearly their fault). My gf ended up giving them her phone and that took 4 additional hours for them to complete versus the original eta, altering out plans for the day. Also, when she arrived to pick up her phone she was told by one of the store employees that she forgot to put her screen protector on and asked her if she was comfortable in doing it herself. This neglect in service standards and store policies impacted her birthday gift far more than it should have for something was scheduled so far in advance. I attempted to speak with the store manager several times, (he wasnt there on the scheduled replacement day) and when I called to speak with him I was just left on hold for a long period of time. This store seems to have issues, beware in selecting them for your business, they may just ask you to drive to Macon regardless if they know youre coming for a reserved part!

Compliments to Mclendon Bailey at Warner Robins location, located on Watson Blvd. Really appreciate the excellent customer service he gave me and every other person that entered the shop while I was there!Thank you again!

Originally I had an issue with Batteries Plus Bulbs because of some damage that happened to my iPad when I went in to have a new battery installed. I was quite disappointed with how the management intended to handle the problem. However, I spoke with a member of upper management on the phone and was very appreciative that he listened politely while I told him of my situation. After listening and then conferring with his superior he was able to get a very fair resolution to the situation... for which I was quite grateful. If you experience any disappointments with the service you receive I believe that you will obtain a fair resolution if you will be HONEST and take the time to speak to those who have to make difficult decisions.I deal with the store located in Columbus, GA. The local manager is a fine man and will do whatever he is able to do to help you to get the merchandise you need or to resolve any difficulties you might have later on. The upper management individuals associated with this store and others in the area are cooperative and concerned that they offer the finest service along with quality products. I believe that Batteries Plus Bulbs is a good place to go when you need batteries or other related products and would recommend that you try them before choosing anywhere else to shop. Personally, I will continue to shop there when the need arises.

Very good service. Excellent stock of batteries.

Great place to get batteries with a 4 year warranty, and no hassle replacement.

Second time using them to have a phone screen repaired

Made a call to inquire about a part that I needed. The customer service on this day was horrible. If you are representing a company and having a bad day; just dont answer the phone if you are unable to be pleasent. I will be finding another store to give my money to.

Lexi was extremely rude and needs to lose the attitude. Sorry we interrupted your important personal phone call for our appointment.

Stopped in today for a car remote battery and was taken care of by the super friendly and helpful staff!

Very pleased with the service at the Centerville location. I dealt with Gene and he was very professional and nice.

This store, and the employee were a life saver. I was in desperate need of a battery replacement on my Sturling watch in order to use the next morning for my the LSAT. After trying Walmart and other jewelry stores, none would touch my watch due to liability (sturling must not be a common brand). I arrived at the store with the doors already locked, but the employee let me in and replaced my battery.This place has the best service!

Poor customer service, very rude and unhelpful on the phone. My son was stranded when his jeeps battery went out. I was sick at home and he was 20 miles away in Centerville, Georgia. So I opted to conveniently pay for a battery online and he could pick it up in the store. After AND ONLY AFTER I made my purchase did it show me the message that I had completed my purchase and to PLEASE BRING MY ID AND CC USED TO PURCHASE BATTERY when picking up the battery. So I called and spoke to someone and explained my son was stranded and I had the CC here, he has no way of coming home to get the card. She was very unhelpful and not sympathetic at all to my teenage some being stranded and she said he can come and get the battery if he has your CC WITH HIM. I asked for her to refund my money and she said her manager would have to do that in the morning BUT I WOULD HAVE TO COME IN STORE WITH MY CC AND ID!! Hahahaha. What an online convenience!!!! HahaShawn

Why open a cooperation where your techs dont even show up to satisfy your costumers . Some people actually drive a good distance to only get turned around because they havent properly trained your current sales rep! SAD!!!!!!

Local and great selection and price.

The customer service was outstanding?

People were very nice, I went in to get the screen on my phone replaced, it was terrible! When I called to see about bringing it back in the girl on the phone was very hesitant, asked if Id dropped it again or anything, which I hadnt. She then tells me I have to wait three days to bring it in because the guy who repaired it wasnt there. I decided to just take it to an Apple Store. Lesson learned.

Quick online order, good price, excellent service in store.

Gary was a great guy to work with. Kept me notified of everything that was going on.

Very please with the service

My experience was the best. could not have asked for any better service!

Great, even though I ordered on line I went to the wrong store to pick up and the store managers did not hesitate to work it out and I didnt have to make a seperate trip.

Love the experience, easy peasey, was waiting when I got there.

I went a few weeks ago to have my Iphone6 screen replaced, asked before I made the appt if the screen was a Apple screen because my device was still under warranty. I was told that it was a week or so later my iPhone started resetting itself and sometimes not responding so I contacted the store and the manager had me to come back so that he could replace the screen again. Well after a few hours I was still having the same issue! I contacted the store and was told to keep him updated on what Apple says once I take it there. Well I drove 2 hours to take my device to the Apple Store only to be told that a 3rd party screen had been put on my device so my warranty was voided . I contacted the store and spoke with some lady who was extremely rude she yelled and so on and then hung up the phone and never answered again. May I add that my iPhone is the only phone I have and it is very important that I have it for work. I am extremely disappointed because now I am stuck with out a phone because the device is not responding at all now not to mention I bought my iPhone at full retail price so 600.00 is now gone and I am stuck with out a phone.!!!!!!!! And last but not least I was also informed by Apple that my screws are not in my phone. So whoever fixed my screen left my screws out of my device and now the iPhone has crashed . I have only had my phone 3 months.

Horrible!!! a man fixed my iPhone 5s screen and ive been having problems with it since I took it out to the store and the lady said she doesnt see the problem what a total waste of $200.. should have taken it to some professionals

Absolutely wonderful customer service

Good source for hard to find batteries.

Ordered battery online, got notification battery was ready and picked it up at store without difficulty. Had it ready on the counter.

Best prices in area. Bought online and went to pickup at store and they put battery in free.

Store clerk was rude and unprofessional and refused to even try and replace my battery. I have friends who need watch battery replacements and I called and warned them all not to go there. Horrible place!

GREAT customer service

Called for availability of an auto battery, ordered online and saved 10%, picked up the battery an hour later. Couldnt be easier.......

A battery store, however didnt have the battery I was looking for..

Phone screen repair is trash not done properly phone don’t touch correctly anymore wish I never went the biggest theifs around.

They were helpful

😉

Lexi gave the worst customer service

Love it

Great employees! Super friendly and helpful. Highly recommend!