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Alibaba Cell Repair Centreville, VA
13848-A Lee Hwy., Centreville, VA 20120, United States
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Alibaba Cell Repair Centreville, VA
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L
Review №1

Awesome service. Very knowledgeable and courteous. Fixed a completely water damaged phone to perfect working condition and saved all our precious data! Quick turnaround and even better follow up service. Would definitely recommend to anyone looking to fix their phone or tablet.

Ja
Review №2

Absolutely awesome! I fried my charging port at the beach. Did a walk in, and within two hours he had it fixes. Great price, very professional. Will recommend to family & friends. Skip the genius bar, all future repairs go here.

Ch
Review №3

I found this place because I was looking for someone to do some board-level repair on a keyboard I had. I needed to replace the micro-USB connector as the old one had gone bad.Ali took one look at the board and knew exactly what to do. He even let me watch and ask questions about what he was doing! Thanks!These days, with so many companies trying to get us to throw away devices when they stop working, wasting our money and polluting the environment, its important to remember that, in many cases, things can be repaired! Knowing about a place like this and giving them your business can save your money and help out the planet!

Ma
Review №4

100% recommend. My phone was broken and after the diagnostic they found I needed a new motherboard, they fixed my phone and it looks like new! Many thanks

Jo
Review №5

Wonderful experience. Fast, detailed, quality work. Very friendly and patient.

Ba
Review №6

I had my phones screen replaced. Ali was very professional, nice and friendly. Highly recommended.

Je
Review №7

Excellent service, all other experts refused to service my phone/brand, but here I found the expertise to order the parts and complete the repair. It is like a new phone. Thanks again for your help.

Ru
Review №8

My son cracked the screen of his Samsung S8, which further damaged the touch screen, Mr. Ali Mirza repaired the device like new! Mr. Mirza was efficient, thorough, and honest. He completed the repair in an hour. I was completely impressed with his diligence and proficiency. I would without a doubt recommend Mr. Ali for all device repairs. Thank you, Mr. Ali Mirza, you definitely have my business!

St
Review №9

Come with sufficient time but the owner transferred all my data to my new phone which took longer than expected and fixed the screen on my old phone way quicker than expected. The service and prices both, are unmatched by anywhere else! Thank you!

je
Review №10

Great service and price. Delivered on time. Very professional.

Jo
Review №11

My phone needed a new charger port and battery. I dropped it off at noon, and it was ready by 5 p.m., and working perfectly. Would strongly recommend them.

Sc
Review №12

Had OEM replacement screen in stock. Dropped off phone around 2pm and had it back working great by 7pn!

Mi
Review №13

Great customer service! Ali is knowledgable and responds quickly. He was able to fix my water damaged phone within a day. The water damage occurred weeks ago before I decided to bring it in. Will definitely recommend his services to anyone!

Su
Review №14

Randomly mentioned my cell phone screen and battery issues to my dental hygienist and she immediately said; Alibaba near the intersection of 28 and 29 A day later, my cell phone is better than it was when new. They quoted prices on the phone, were expecting me when I arrived, had all the parts in stock, told me how long it would take, did it within that time frame, prices reasonable. Experienced, knowledgeable, friendly staff. This was SOOO much easier than replacing my android and having to get all apps, email addresses, photos, etc reloaded and functioning. Plus, better for my pocketbook and for the environment. Reduce, Reuse, Recycle. Happy Camper.

Ti
Review №15

Ali is the BEST cell tech!!Brought in a s8+ that had been ran over. Wasnt sure if there were internal injuries..... luckily only the screen had to be replaced. He finished it very quickly (while I waited there). Very satisfied with the work & customer service. I definitely say go see him instead of buying insurance!!

Mi
Review №16

Ali backed everything up with a job well done and a fair price. Repaired my lens cover when T mobile said it could not be repaired. Needed it fixed so I can film my golf students. Great job.

Ga
Review №17

Extremely fast service and very competitive pricing. Hopefully I never have to, but I will go for my phone repairs.

Su
Review №18

I finally go an opportunity to visit this small wonder store and incidentally met the owner who was a nice gentleman and quoted me a very competitive price for the screen replacement of my two iPhones within a couple of hours. He also guaranteed me for the repair price and repairs. A wonderful store for your cellphones/tablets/laptops and what not. No wonder, he did a wonderful job and I strongly his services to everyone.

Mi
Review №19

Ali and his team were fantastic! He fixed both my phone and shattered iPad. Through their great service, quality repairs, and affordable pricing, they have earned a customer for life.

Gr
Review №20

Awesome service! Fixed my screen in no time. Amazing experience! Very friendly.

Da
Review №21

Ali did hot air rework to replace the HDMI retimer chip on my Xbox One X. He did an awesome job replacing it and had it returned to me within a couple hours. I highly recommend coming here for any kind of electronics repair.

An
Review №22

Don’t let the size of their shop fool you. These guys are top notch. Did repairs on 2 phones for me at a reasonable price and were finished much earlier than they said. Will always come back here for any repair.

su
Review №23

I went to many places to fix my laptop no one was able to fix the issue. I came to Ali baba . Ali fixed my problem with in time . Highly recommended .

St
Review №24

My dog chewed up my tablet (case and all). They replaced the front screen and the back cover for about the price of a new one ($165 for an older version.) It took a little longer then originally promised but I got it back in about a week.

Ke
Review №25

Quick service very professional, quality work. Would recommend to anyone needing repairs.

Ro
Review №26

Amazing service!! Highly recommend.

Ma
Review №27

I would give them one million stars if I could !They are amazing, repaired my phone in less then 30 mins! They really are the best!

Bi
Review №28

James and Jin will go out of there way to fix a broken iPhone for you. Highly recommend Alibaba Cell Phone Repair. Genuine hard working team, top notch customer service, and quick turn around.

Ma
Review №29

Quick service in under an hour! Reasonably priced and kind customer service. Highly recommend and will go back if anything else is needed.

Ra
Review №30

Ali is really helpful and kind. He has fixed my iPhone screen multiple times and always within a few hours. Will come back if/when my screen breaks again

Wa
Review №31

Amazing service! Top notch customer support! Definitely recommend!!!

ro
Review №32

The glass back of my iPhone was cracked. Called Alibaba Cell Repair Centreville for advice. Store manger Ali was friendly, knowledgeable, and helpful on the phone repair. Alibaba replaced the iPhone with an OEM glass back within four hours. The repair was well done and the phone looked like new. The repair price is very reasonable.

Ki
Review №33

Awesome service and repairs. Completely fixed screen and replaced microphone on iPhone 11 promax. Great customer service, great prices, great work. Highly recommend. Fixes everything.

Mi
Review №34

Excellent and efficient customer service. I came in to get my screen replaced for my iPhone 7. Young Jin at the counter was attentive, friendly and clear. The repair was also a lot cheaper than I expected. Overall, 5/5 service. I would definitely recommend Alibaba to a friend and I would return should I need a cellphone repair again.

Ju
Review №35

I took my iPad in for repair. Works great now. No upselling or jerking around. Great job guys! I’ll be back if needed and will definitely recommend to anyone who needs repairs. Avoid big chain places. This is the place to go.

Ph
Review №36

So glad to have found Alibaba for a cellphone screen repair. They were helpful, professional, and had my new screen installed in less than the hour promised.

th
Review №37

This guy knows what he is doing.

St
Review №38

They were wonderful! Was in panic mode when my phone screen cracked, and they were immediately available to help & did a perfect job on repairing my screen (as well as very personable). Price was better than other places in town too! Highly recommend.

Na
Review №39

Excellent service and staff. My phone needed repaired and was told by another store that they could not fix it and that it needed to be sent into Samsung. Luckily I checked this location, Ali was able to do the repair. The phone was fixed within an hour and I couldnt be happier with the service received. I will definitely be coming here for all future repairs and highly recommend them.

Da
Review №40

Had a screen replaced on my phone. The gentleman who fixed the phone was extremely knowledgeable and service was fast and accommodating. I had a small issue with my speaker phone after the screen got replaced. The gentleman who did the repair went back through my phone at no charge and with no hassle. He fixed the issue and its been great ever since (over a month later). I Will Def be going back to alibaba for phone repairs in the future.

Re
Review №41

He was very professional and did a great job and did it quickly.

Na
Review №42

Unfortunately not a honest repair place. Plz be aware. Recently fixed an iPad mini screen. These guys charged huge amount, I asked them is it worth to fix the shop owner said certainly it is worth. When I left the iPad for fix the battery was working 100% fine. Now after screen repair the battery cannot hold charge for 5 minutes. Whatever they did the battery is dead now. When I called to express my concern he directly start attacking me like I did a crime to trust his repair shop. Now he asks for another huge amount to fix the battery which himself damaged. So the price of this old iPad will cost me way more than a new one. Just wanted you guys to be aware.

Be
Review №43

I got my screen repaired there a little over 2 months ago. When I got it repaired the guy said theres a 60 day warranty. My screen messed up a little over a month later, I called and left voicemails no response. It keeps getting worse so i called again and the guy says its not covered under warranty and that even if it was its out of the 60 day range. The warranty and the fix feels like scam. Paid 200$ for my phone to be worse than when I first got it fixed with them

do
Review №44

I had a cracked screen on my Samsung S9 and brought it in to be fixed. It was fixed and returned in about 2 hours. I must say the recommendation I received on how to protect my curved screen phone was the absolute best. I recommend Alibaba Cell Repair in Centreville, VA for all your electronic needs.

An
Review №45

The service was amazing and I would 100% recommend his work to anyone!

Am
Review №46

They worked miracles on my phone! Amazing service, speedy work, and all in a cute little shack. I love this place, couldnt have asked for better

Fa
Review №47

Really great price and service! Went to a different store and had a very bad experience but when I came here the atmosphere was more friendly and everything was price transparent. They made sure to fix what I needed and did it very quick! Highly recommend going here for any of your electronic needs😄

Ro
Review №48

I would recommend Ali baba repairs to anyone. They were very fast. Same day, 7 hours total. They were honest,( unlike some others), and replaced the charging port in my kindle fire, for no additional charge. Worth 5 stars! Great job guys!

Sh
Review №49

Ali was so helpful. He has fixed my phone emergencies twice now. My daughter was going to Fla, and he fixed her wet, cracked phone. He recovered everything, while cracking jokes and making us laugh. Hes a great person and I would recommend this company to anybody. The only thing I have to say is convenience has a steep price. This is a great company!!

Ni
Review №50

Great price and fixed my phone fast would recommend to anyone great customer service as well

Ha
Review №51

Great Service and very competitive prices. Extremely nice experience. Would recommend 1000%. Better quality repairs at decent price. I got my iPhone Xs screen replaced here.

Pa
Review №52

We have been using Alibaba Cell Repair in Centreville ever since they opened. Every issue I have presented them has been resolved/fixed either immediately or within a few hours. I always go to them for my tech issues. They are trustworthy and competent.

Pa
Review №53

Fast, honest service! Cant recommend highly enough!

Sh
Review №54

All though he gave me a fair price on the screen, battery, and home button I feel they skimped me on the home button because it still has issues working at times. My iPhone even gave me a warning to turn on my manual home button because my home button was having issues but other than that it’s alright.

Dy
Review №55

Brought my iPhone 8 plus in to get my screen fixed. Super helpful and quick service, took about 30 minutes. Price was much more affordable compared to other places for quality that’s just as good.

De
Review №56

They worked with me to resolve an iPad issue. Very knowledgeable and professional. Would highly recommend!

Pr
Review №57

This business is very professional and efficient. I had a cracked screen and now my phone looks good as new. I would definitely recommend their services.

Li
Review №58

I went here to repair two phones. They even refunded me on the charge for one because they had charged me originally for a newer model phone and discovered during the repair that it was an older model. Very honest, professional and quick.

Da
Review №59

I accidentally dropped my iPhone X face down on the concrete and cracked the screen. I called Alibaba and got a quote and was able to drop my phone off that day. It was ready an hour later and the screen is perfect. I would highly recommend.

bm
Review №60

They have repaired phones, tablets and my surface pro a couple of times, great service and quick turnaround.

Ja
Review №61

Great customer service with fair pricing!! Super glad I brought my phone here to be fixed. Would highly recommend!

M
Review №62

Great service, fast and cheap. I repair my phone here about 2 years ago, came here again because my son decide to break my iPhone screen with his toys, it they fixed in no time and got a discount on top of it. Couldn’t be happier.

Sm
Review №63

Ali was fantastic! I absolutely love this place! They are fixed several broken phones for me and the service has always been very expeditious and great pricing! If you ever need someone to fix your phone no matter what it is or any electronic, this is the place to go! Five stars all the time!

St
Review №64

Ali replaced a cracked screen on my wife’s iPhone. He did it while I waited and only took about 20 minutes. Also, half the price of the Apple Store. Great service at a great price! Highly recommend!

Jo
Review №65

A+++ I highly recommend Alibaba.Alibaba was the only place I found after calling about 8 other places that had the parts to fix my phone.My phone was repaired quickly, professionally and for a very good price.The staff was excellent.Thank You for your help, I now have my go to place for any cell phone repairs.

Sa
Review №66

Came in to fix my sony xperia z3, which had a completely shattered screen and damaged frame. Not only was the price fair and quality of service amazing, but they managed to restore it within the same day. Very good repair shop, would recommend to anyone.

Ni
Review №67

My phone screen was completely shattered at 7:40 PM today I called Ali baba directly after, I was told they closed at 8 PM but as long as I got there before they closed he would take the time to fix the phone. Very affordable, very convenient, very professional!

RE
Review №68

Very quick and good repair.I had an iPhone that fell off our truck and was run over and Alibaba was able to fix the screen and camera (thank goodness it was only a matter of replacing parts).I liked that he was open later than other places on Sunday and did the repair work quickly.Also he offers warranty, which I know many other places don’t, our phone works well, so far so good...thank you!

Fa
Review №69

They repaired a google pixel 3xl screen in the process of fixing the screen they did not create a waterproof weatherproof seal and allowed for debris to enter the camera making all the photos terrible. I called them and told them my concern. I said i had the work done some time ago but it should be weather waterproof. they told me my business was valuable to them then invited me into the store. when I got their I met a hostile owner that suggested I wanted free things. NO I WANT YOU TO STAND BY YOUR WORK. i have no problem paying for materials needed for service but your work is not quality not waterproof and after you get your phone fixed here it will not be under and manufacture warranty so it will be impossible to get it warrantied somewhere else. after paying 1000 for my phone and breaking my screen I decided to be cheap and I thought I would save $120 bucks and came here for a new screen instead of going to my manufacturer. that has costed me the entire device and now the camera looks terrible and they are holding the process hostage unless I pay full price for the arbitrary time and labor in access of the cost of the phone. if you are thinking of coming here try your manufacturer first. :) Amazon refurbished phones get next day sent to your house and are typically cheaper than the repair.

De
Review №70

Very quick service at a good price. Needed a new charging port in my iPhone6. Other repair places wanted $70-$90. He did it at Alibaba for just $60. It took him only 35 minutes. I was very happy with my service and would recommend them.

Jo
Review №71

I have used Alibabas THREE times, and each time has been fantastic, and way less than I was expecting to pay. The first time was so impressive, that Alibabas has my cellphone repairs for life! My wife cracked her screen a week after she got her phone (iPhone 6S Plus), and Apple didnt remove the protective backing off the screen when they fixed it (NEVER using Apple again), and that overheated the phone until it burnt out the power chip on the phone a year or so later (which Apple obviously refused to repair even though it was their fault). Alibabas replaced the power chip, and a few other parts, and totally restored my wifes phone to working flawlessly!

Jo
Review №72

Great customer service. They fixed my phone quickly and accurately. On time & great work. Highly recommended.

Su
Review №73

Simply the best. I drive three hours from West Virginia for their service. Super professional in every way.

Sa
Review №74

I’ve been here couple of times to get my phones fixed. They do a very good job fixing phones and are very fast and responsive. This is the first and only place I would go to get it fixed.

Ma
Review №75

I took my pre-teen’s phone into the shop this afternoon. I told them my story of woe that my daughter is addicted to her phone but it stopped charging. They fixed it before they closed today. And I don’t have to go through another night of *DRAMA* from her!Great customer service, wonderful prices, quick and great work! THANK YOU!

To
Review №76

What a quick turn around time! Emilio was able to fix my iPhone 5s screen in 20 minutes flat. Plus for a fantastic price as well. On top of all that, the entire staff were very friendly and welcoming. Ill be sure to return!

To
Review №77

My phone screen was completely broken and I was taken to this cell phone repair. So he makes my phone like a new.The price is fair price with great customer handling and respection. Interns of time I like to appreciate that repair my phone with in a few minutes with quality service. Thus, I like to recommended my friends and others to visit Alibaba cell phone repair.

Ah
Review №78

Asked for an apple genuine screen. Didnt get it and instead got a cheap aftermarket screen so bad that I would have been better off fixing it myself while following a youtube tutorial.Iphone is worse off than it was before by a huge margin. My battery was bad before and when I stated this concern, they proceeded to ignore me and never fixed it.If you value your iPhone, youre better off biting the bullet and going to Apple, I can promise you that.

Ge
Review №79

Ive been coming here for a year and their service quality is tip merch.LOVE their text system. You are always informed of the status of the work.Fast service.

Ma
Review №80

Great, quick phone repair on a charging port for my iPhone X. Has been working flawlessly for a week now.They also replaced my broken screen cover for free and cleaned the back of my phone that is normally covered by a case.Highly recommend them!

Na
Review №81

Ali the best. I came in on short notice and he helped me right away. His prices and experience are the best in the area, you will not find better deal anywhere. Also, on top of his reasonable rates he gives discounts to govt employees and veterans. You won’t be disappointed.

Je
Review №82

Very easy and quick..repaired Iphone screen...great to deal with

Py
Review №83

Ive been here twice for a screen repair, and was happy with the result each time. Service is quick and friendly, and all the staff Ive encountered have been knowledgeable. Theyre well-organized and communicative. I would definitely recommend Alibaba Cell Repair.

Ge
Review №84

Alibaba has worked on several of my familys phones, and recently went above and beyond to extract files from a damaged phone. The prices are fair and the service is exceptional. Highly recommended.

Ja
Review №85

Ali was so helpful and kind! He was efficient, knew the exact problem and how to fix it, and was super fast and thorough in doing so! If you have any phone needs go to Ali! He really can fix the impossible.

Ad
Review №86

This guy is amazing! He stayed late to help me, had a great conversation about the Dos and Donts of phone repair and made me feel welcome and valued as a client. The Ali has the patience of a saint and is a master tech. 💯 Going to be back whenever my phone needs repair. Couldnt recommend enough!

An
Review №87

Alibaba Cell Repair was great to solve my phone needs, including complicated screen/body repairs and battery changes. They were expedient and fairly priced. Also, they were super friendly and were very informative and communicative every time I called. I would strongly recommend them for all your phone needs -- their customer service and experience beats any mall kiosk or corporate store.

Me
Review №88

Always a pleasure to work with. Helpful, fast service at great price. Highly reccomend 👍

An
Review №89

Amazing people, very kind and caring !I am so grateful for helping me to fix my sons iPad in no time. I will always come back and strongly recommend to use they service for everyone.Thank you Alibaba ☺️

Et
Review №90

This is the best place for Mobile repair.. Their servicing is fantastic.I like it.

Ni
Review №91

Ali was great and upfront with what needed to be done based on his initial assessment. So there were no surprises and I was satisfied with his work. I high recommend his shop for all your electronic repair needs!

Sh
Review №92

The drive from Rockville, MD is sooo worth it! The service is amazing, quick and totally affordable. Ali went out of his way to find a NEW replacement for my 8 year old SE which I did not want to change because I loved my cover and an upgrade would mean a bigger phone!! He is always available for free consults or quick repair. Ali Baba has my business forever (or until he opens up a location in Maryland!) Especially to those of us who are not cell-phone savvy (know just enough to cause trouble!) your troubles are solved by a visit to this unbelievable repair shop!

Ch
Review №93

Ali is incredible. His shop is quick and professional. The turn around for a broken phone screen is incredible and his attention to detail with iPads is impressive. I have already recommended the store to three other people today and I am generally not one to leave reviews, but here you go. I will go back for any electronic repair that I may have in the future.

Aa
Review №94

Very professional, friendly, quick service. It is definitely better than spending hours waiting at the apple store.

Pi
Review №95

If you need to fix your phone, quick and get a quality job, this is the place where you have to go. Ali is great with customer and broken phones

Ja
Review №96

We took our IPhone X because it was stuck on Apple logo. We knew how to factory reset, but wanted to see if there’s any way to restore the data. The owner said it would be $100 regardless of whether they would be able to restore the data or not. At the end of the next day, he calls back and lets us know that they weren’t able to restore our data but did the factory reset (which we already knew how to do). We left the store with the worst feeling of spending $100 for a service we could have done at home.

Se
Review №97

After finding this place on google, I decided to give them a call about my Galaxy Note 9. They were very informative and knowledgeable. My screen was cracked, I asked about special orders, they didnt need to, had the part in stock. I dropped the phone off, went to the gym, when I returned, the phone was fixed and looked like it was never damaged!! Highly recommended and if I ever have issues with any other phone, this will be the place I turn to!

Do
Review №98

The best customer service . Fast . Efficient .Friendly. Highly recommend. And cost effective. Cheaper than using my insurance.. thumbs up to Amsa, she was the best.

Je
Review №99

Super fast! I just walked in to replace some parts for my phone and they were really nice and good at what they do. Very satisfied with the price and the warranty system. Thank you for great service!

Ja
Review №100

Perfect service. Fast and stellar results. 10000/10 stars.

Information
80 Photos
100 Comments
4.9 Rating
  • Address:13848-A Lee Hwy., Centreville, VA 20120, United States
  • Site:http://alibabacellrepair.com/
  • Phone:+1 703-543-7500
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Computer repair service
  • Electronics repair shop
  • Electronics store
  • Phone repair service
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:12–7PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:Closed
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