Everyone at this location is super friendly and helpful and they everything done pretty quick. I’m super picky about my glasses sitting evenly on my face and around my ears but Justin helped me out and they sit perfectly now. Thanks!

I bought some frames online a few weeks ago however they needed a slight adjustment. I came in after work and they were able to help me out very quickly!Love the service here and love the consideration they give to their customers. Would definitely recommend this specific location.

Great customer service! I’ve taken my elderly grandmother and elderly aunt and they have a great experience! Means so much to me! Ruth is always professional and very knowledgeable. Explaining any questions we had. Making the process smooth and easy! Thank you so much!!

Ruth was so helpful, she has great customer service. She listened to my every need when it came to getting new frames and lenses. I would highly recommend Lens Crafters for all you vision needs. Ask for Ruth, she the best.

Hi today I visited to lens craft. Justin was very nice. He fixed my problem within few minutes. Very professional approach. I would rate him very high

I walked into LC iffy about getting glasses as I always chose to use contact lenses instead. Ruth was excellent in answering all my questions and having me try several glasses till we found the right ones for me! She even helped my mom with a pair of prescription sun glasses which she loves! Fun experience! Thanks, Ruth

Dr. Calv was very helpful in educating me about my dry eyes. The staff was very friendly. Emily was good at styling me into a frame that would fit my face shape. She helped me find a pair of sunglasses and also priced me for contact lenses using my insurance. Excellent service.

Ruth was Awesome she was so helpful... and found the best deals for me. I wasnt even done with my transaction and Ignacio the lab tech already had my glasses ready. Will most definitely be coming back.

Amazing experience with Ruth. Super helpful and a pleasure to be with. Need glasses? ask for Ruth. She has a great sense of style. She will make you look good.

Outstanding service from Alexa who helped with a frame and lenses replacement at very short notice.She even helped with fixing my existing pair that I had bought from them a few years ago. Highly recommend this store for its great service.

My experience is always amazing at LensCrafters in Cerritos Mall. Dr. Danny Wong is the absolute BEST and a true eye care professional. He always exceeds my expectations and ensure my vision needs are met. Finally, an extra special THANK YOU to Sherri for helping me select gorgeous frames AND Emily, gosh, pure brilliance. Emily, thank you for providing great information, and you hit a home run with the warranty plan and anti-fog solution. You all are an exceptional team. Thanks for everything!

Emily offered excellent customer service. Very kind and willing to go above and beyond for her customers. Very knowledgeable in everything. Answered me very question perfect. I’ll be back

Great experience! Jocelyn was very nice and helpful!

My glasses broke and I needed to get the lenses in my backup frames that i ordered. Emily was a delight and helped get my glasses all fixed! She was professional and quick to get me attended! I definitely recommend this location!

This is the best lens crafters location. I got in, got serviced and got out fast. The staff are friendly and nice. I came in for nosepad replacement and the nice lady (tall & blond) replaced them free of charge. Very nice!

Wanted to give Ruth at Lens Crafters in Cerritos a huge THANK YOU! She has always been so kind during our visits. All visits ranging from replacing nose pads, adjustments & frame replacement for my son, my mother and myself. As well as many eye exams and making sure we all leave with what we want! Hands down the best service from Ruth!!

Olivia helped me today, she’s very friendly and professional. She’s very easy to talk to, she answered some questions I had regarding contact lenses and since I had a hard time putting contact lenses before, she said they could help me with that until I’m comfortable.

Complimentary frame adjustments from Justin great customer service

I loved the excellent customer service provided by Ruth! She is knowledgeable, fashion savvy, energetic and had my best interest in mind. On top of all that, she was friendly, and a pleasure to talk to. I am extremely satisfied with the service I was provided. Thank you Lenscrafters, and a super thank you to Ruth!

I went to this store hoping to fix up my glasses and possibly purchase new ones and was very happy with the layout of the store, the procedures on masks, and the staffs attentiveness, which in my case was a helpful lady named Ruth who fixed up the broken and floppy legs of my glasses as well as replacing a broken nose guard piece and cleaning the lenses, all of which was done for no cost for my old pair which now work as well as the day I got them. Definitely recommend if you are in the area and need a repair or if you are looking to purchase a new set of glasses, along with a vision test.

Thank you Team Cerritos for consistency through and through. Special mention to Store Manager, Jenny - who never ceases to keep me updated on my wardrobe through her attentiveness to me and my needs, through passion around her products. I trust her expertise and style recommendations and will continue to seek her out when I want to look and feel my absolute best. Thank you again for your 5 star service!!!

Went in to inquire how much a screw would be to attach my broken arm back on my glasses. She did it for free and tightened up the other screw as well. Super helpful and nice. Definitely coming back. And good variety of sunglasses/eye glasses to choose from.

Emily was great, she helped me out with fixing my glasses and cleaning them out for me. She was very king and gentle. Great service.

Lenscrafter is the very first option that I go to get my prescription glasses done. They do it right and will make it right if anything that you might not like. I am really impressed with Ruth’s OTT customer service and knowledge on this arena. I would definitely recommend this place to anyone who are looking to get an excellent and fast customer service.

Friendly and easy. Highly recommend.

Thanks Ruth for your friendly service.

LensCrafters staff are so nice and knowledgeable about your needs. if you have questions the staff always are there to answered then.I highly recommend LensCrafters as your eye glass store

Great customer service from Justin! He helped get my family and I great pair of prescription glasses:)

Emily is great y’all. Super fast easy adjustment on my new glasses. In & out in like 5 minutes.

The doctor and the opticians were very professional, kind, courteous and patient. I would highly recommend their services.

I seen a young lady by the name of Ruth.Ruth has amazing customer service. She’s was very pleasant and made my visit a HUGE success.Thanks, Ruth

I was extremely impressed with the customer service from all of the staff and their eye Doc onsite was extremely professional Knowledgeable and knew exactly what I needed done - they were all on point and I strongly suggest/recommend anyone looking to get an eye exam or wanting to get glasses to go to LensCrafters at Los Cerritos mall location because their staff was impeccable - Ask for Ruth & Dr Patel

Lost my glasses I went to two other lenscrafters locations and they couldn’t help me. I walked in and the lady who greeted me listened to my situation and found a similar frame that my lens would fit in. She had to warm them up a bit but she made magic happen. I couldn’t be more happier with the service I received.

Ruth Agatep made my day thank you very much

Thanks so much. Justin Torres was. VERY helpful. Will definitely come back !

Today I went into the cerritos Lens crafters looking for some new prescription glasses. I was assisted by Ruth and she went above and beyond on making my sun glass hunting smooth. I came into the store not knowing what I wanted and I came out of the store with a new pair of ray ban frames. Thank you Ruth. You are the best.

This is the first time I shopped at Lens Crafters. The store was well organized and had a nice selection. I was there to purchase a pair of sunglasses to utilize an gift certificate that I had. I am very happy with the selection, the customer service was WONDERFUL, and I never had heard insurance on glasses before, how novel. I am very happy with the experience and love my new sunglasses. THANK YOU. I would recommend this store and location was great.

Me and my husband always come back to this location we always get good customer service Justin helped us out yesterday we appreciated that he was familiar with our insurance since a lot of places are not. Thank you Justin 🤓

Justin was really great! Made my experience enjoyable. Will be back :)

This store was super helpful and attended to me very quickly. Definitely will be going back!

Thank you Ruth for your excellent customer service and information on my future purchase of frames and deals on frames

Thank you Jenny V at the Cerritos Mall store. You helped me with loose glasses and even offered to curve the arms so they stay on better...all for free. Thank you very much for getting me right!

I appreciate the kindness and valuable help that your Optician Ruth always provides for my boys after their yearly eye exams. She makes our yearly visits enjoyable, Thank you!

Awesome customer service!! needed my glasses adjusted and they did them at no cost

Jocelyn Lokat did wonderful job fixing my daughters glasses. Very friendly and polite. Great consumer service skills.

Jocelyn went above and beyond to help me out today. She delivered excellent customer service. She is knowledgeable about the business and she is a great ambassador for the company. She was so efficient and professional as well.

Justin was great and helped both and myself and my wife out.

Jenny V. Thank you for an amazing experience... you were extremely helpful and very easy to talk to, you made it a very easy processes to get my lens replaced . Thank you again and safe travels! 😁

Had the best experience here, didn’t feel rushed to pick out my frames and was able to exchange my frames hassle free, Sherri was so very helpful and super nice! I loved her attitude and she even picked out a frame that fit my face better than the ones I picked. Sherri thank you again for everything. I will definitely be back. You were great. Also I believe Alexa was her name was so sweet and helpful the first time. Great customer experience

The entire team ! Was super awesome ! Very helpful and informative . I appreciated their attention to detail . Would definitely recommend to friends and family !

I came here to fix my sunglasses, super fast great customer service!

Miss. Emily is very polite and respectful. She works fast and makes sure things happen in a timely manner. I was in and out within 30 minutes, and it normally takes an hour.

Justin was so awesome and helpful, first time at a LensCrafters and I’ll be coming back and recommending my friends and family thanks to the help I got from justin 😁

Emily was very helpful and courteous while adjusting my new frames for me.

Thank you lenscrafters! jocelyn was extremely helpful and i love the glasses we picked out together! keep up the good work!

The employee Ruth Agatep who assisted me when I came in she was very knowledgeable about you all technology in the glasses that I wanted and took her time with me did not try to rush me and was very polite I really appreciated her help so what I ended up doing was purchasing a second pair of glasses when i only plan on buying one. LensCrafter keep up the good work with professional employees.

My favorite Lens Crafters . Everyone on the team is so helpful and nice . Ruth in particular helped me out a lot with all the questions I had . Best customer service ever .

Quick, easy and direct…. Would recommend Ruth.

I have been going to lens crafters for years and have always been happy with the service and the quality of the frames and glasses that I purchase there.

I only see Emily she’ll take care of you that’s not a lie

Went to the Anaheim store on La Palma with my 94 year old father who had fallen and bent his frames and knocked a lense out. We were helped by Anusha who did an excellent job of repairing his glasses at no charge. She was professional, kind and did a great job. Thanks Anusha. Thanks LensCrafters

Emily was very accomodating, knowlegeable and urgent. She really knows what she’s doing and you won’t have any second thoughts in entrusting your precious eyewear with her.

I went to Los Cerritos center mall and The customer service name Emily really helpful. She even help me fixing my rayban’s for free just for 10 min wait. Thanks a lot LENS CRAFTERS

Outstanding service from EmilyWould recommend her to everyone

Ruth is super friendly and helpful! Definitely made the safety of my eyeballs a great experience overall!!

Emily was very helpful in adjusting the frame on my mom’s glasses!

I will like to thanks Lenscrafter and specially Jocelyn for the great Customer Service.I really appreciate 🙏 the help.

Emily was super helpful and patient. I came into the store right as they were closing and she still took her time to assist me with my optometry needs.

A screw fell off my glasses and I decided to drop into lenscrafter in cerritos and Emily helped me out, thank you so much !

Ruth was very helpful in adjusting my sunglasses.

Came in to see if my sratches on my lens could be buffed out. I was approached by Jenny. She informed me that it was not an option however she looked up my profile and noticed I had protection on my lens. Only $25 to get my lens replaced and they were done in an hour. The service provided was way beyond my expectations. When I came back to pick them up Sandra gave me my glasses and reminded me I still have 6 months on my plan incase it happens again. You gained a loyal customer

Ruth at Cerritos Centre location was amazing!!! She has great customer service helped my dad with his glass fitting. Ask for her!

Great customer services and very helpful. The one that helped me to get my contact lenses was Emily and she was very nice!

Ruth and Emily were very helpful and fixed and clean my glasses for me while I had a busy day at the mall! Thank you!

Walked in with prescription coupled with frames pre-selected from LensCrafter’s webpage. The service was exceptional from Jenny and Jocelyn. The staff friendly and professional. I was in and out under 45 minutes. I will return in the future for my next pair of glasses.

They were nice. Didn’t end up using their service but they attended me well. Keep it up

Great customer service. Everyone is very helpful.

I came in for an eye exam and everyone was so friendly. I felt extremely safe with all the cleaning they were doing due to covid. Everyone was so knowledgeable and made my experience extremely pleasant. I was able to get my glasses in a few hours. This was a huge win for me. Every single person working made an interaction with me while I was there even the manager. That made me feel welcomed and special. Keep up the good work and I will refer all my friends to your location.

Mrs. Emily was amazing she assisted me with repairing my glasses and went the extra mile to clean and fix them for free thank you so much you rock❤️

Ruth ROCKS! She took the time to know about my eyeglass needs!! Helped me repair my old eyeglasses while the new pair came in. Ruth went above and beyond to meet my needs. Made me feel safe with all the COVID19 protocols being followed. I am extremely satisfied with professional work ethic. I highly recommend Ruth!!!

Just wanted to say that Emily gave such an excellent service. She was very fast and attentive to fixing my raybans. I appreciate her help when she immediately replaced my nose protectors on my sunglasses. Thank you once again and if you get a chance to read this review I hope you have a wonderful day!

Ruth was a pleasure. She listen to my needs and was able to provide excellent and affirmative services.

Repaired my sunglasses for free and wouldnt take a tip.... Fantastic service by Emily.

Very nice place, Customer Service is the best, And employees Emily Very supported, Highly recommend

Emily was awesome and great with a quick lens swap for me

Ruth was very helpful and knowledgeable. Staffs are very friendly!

Emily Ornelas helped me with an issue I had with my sunglasses. She is very polite and I really appreciate her and the time she took with me. Thank you, Emily! You are the best.

Emily provided me with excellent customer service! She explained some information regarding my prescription that no one else has ever explain to me before. Indeed, she is a great educator!

Ruth was amazing thank you

Ruth was sweet and tightened my glasses up perfectly. Thanks!

Brandy provided great service. She educated me with lens choices. I cant wait to get my Blue Light Glasses. Thank you for being patient. 😊

Fast, Friendly, Helpful & Efficient. Ruth was very patient and dedicated at helping us and great customer service. I had a great experience today.Made me feel safe with all the COVID protocols being followed.

Ruth and all the team were great. Lovely experience. Thank you will come back.

Dr Wong is very thorough and patient, especially with children. And Ruth was amazing at explaining our benefits, and what we get with our glasses and the choices we have! Thanks for all your help and knowledge of our benefits and glasses!!

Emily at Cerritos provided excellent & courteous customer service. very satisfied

Very good customer service 👏 👌

I have always have a great experience when I visit Lenscrafters but Ruth at this particular location was such a pleasure to work with! She was patient, knowledgeable and provided great options to meet my needs. Thank you Ruth for your outstanding customer service!

Ruth was super friendly, resourceful and more than willing to help me figure out the perfect frame ! She didn’t make me feel bad for trying on as many glass frames till I found the perfect ones . I really appreciate her help . Super professional. THANK YOU so much .

Sherri Schott is awesome. She was very kind and helpful all throughout. Nothing i can say bad about the place as its always clean and organized.

Jenny has always been so helpful! She understands my needs and does everything she can to ensure that customers leave satisfied!