user
Slumberland Furniture - Champaign
615 W Town Center Blvd, Champaign, IL 61822, United States
Appearance
Slumberland Furniture - Champaign
Comments
ch
Review №1

I had a wonderful experience and help picking out my furniture for my new house. The salesman was so nice and has worked for the company for years! They were having a holiday sale and the store was very busy but he made time to speak to everyone and ensure all questions were answered. He was very efficient with checkout and helped explain the process and their warranty package for furniture very well that if feel confident if there was an issue that needed to be taken care of he would help me. Will absolutely be back for more items needed for my home!

Mi
Review №2

Extremely happy with the service. We found a great chair for us. Our sales person worked hard to help us. Unfortunately we have to wait for it, but that is due to Covid and the resulting supply chain problems. Good thing it is made in America! Because it is a power chair with mechanical and electric components we got the full delivery with set up and testing(it is heavy). We got that for half of normal price plus an extra 10% off, so that paid for it! This is the 3rd chair we have purchased at this store since 2017. Oh, BTW 12 months same as cash too!

Gr
Review №3

Best purchase weve made. Checked many. many furniture stores. We finally ended up at Slumberland.Quality beyond belief, friendly professional staff who allow you to shop without bothering you, great prices and sales. They have a very beautiful show room. An absolute experience you Do Not want to miss. So if you are looking for the best quality and prices, look no further than SLUMBERLAND!!!

je
Review №4

Bobby was great! Super helpful but not overbearing. He answered all my questions and was very personable. The prices were very reasonable too.

To
Review №5

We were looking to upgrade to a sectional. Wanted something easy to clean for pets and future kiddos. We ended up splurging and getting the Triton in the top grain leather. Andy Paris was who we worked with during both of our trips. He was phenomenal. We not only loved the sectional, but after visiting more stores in the area, we went back MOSTLY because of our experience with working with Andy. The sectional was just a bonus! He was extremely knowledgeable about every single sectional we were interested in, was up front on shipping times, and explained everything in depth. If you venture to slumberland, not only do they have great deals (we went during Labor Day weekend) find Andy on the floor. He was absolutely fantastic!

Br
Review №6

Evan got us everything we didn’t want and we love it! Lol, we wanted something in stock but chose to wait for something way nicer and made very well. Also after much thought, We walked out with a nice new bed. Happy wife happy life 🤷‍♂️🤦🏼‍♂️

Li
Review №7

Was thrilled to walk into showroom, salesman greeting me listened and ask pertinent questions to better help me. Found a recliner in a color that looked great with my couch pillow! With Labor Day sale going on, the recliner was in my budget too. Thanks Bobby for your assistance! Looking forward to my purchase arriving in a couple of weeks!

Am
Review №8

Great shopping experience! We were in for a sofa and thankfully did not get hounded like you normally do. Service was quick and personable. Found a sofa we liked and was able to take it home the next day!

Da
Review №9

A couple weeks ago my mom and I walked in and the sales floor associates were sitting on the couches with their feet up on a coffee table. They all scattered when we started walking around the little path on the floor near them, then finally the lady came up to my mom and I.....she didnt didnt talk to me, it was obvious she has no interest in trying to help me find something. Instead of asking me questions also, she didnt even really acknowledge me..she only spoke to my mom and barely looked at me when I put in an opinion of a color of a table to my mom. (little did she know I would be the one wanting to buy something, and my mom was just looking). when my mom started talking about what she was looking for the lady told her to look online when my mom decided maybe she might want to buy something, it completely turned my mom back to only looking.....and said there were tables all around the store that she could check online to see if they were in stock and order it there She didnt take any time in trying to show us different things or ask about a budget or really anything. I was absolutely shocked, because this is never how it used to be. From the second we walked it it was very apparent that everyone just wanted us to order online and they were not interested in trying to help us find something. It really sucks, because my dad and mom have purchased most of their furniture from slumberland in Champaign...and I really want to find something, but I dont know if Ill go back. Its weird when you walk in somewhere and feel like your potentially easy sale is a burden to the sales associates.

Sm
Review №10

Stacey was great! She was great at helping me pick out a mattress for my guest bedroom and answered the many questions I had for her. I will definitely be back!

Pa
Review №11

We have been looking for a sectional for our living room and patio furniture. We were pleased to find both at Slumberland. The people were friendly, helpful, and easy to work with. We ended up asking for the display model of the patio set because of the long wait time. They graciously agreed so we will have patio furniture to enjoy this summer. We only have to pay the delivery fee once even though it will require 2 trips. Overall great experience.

Ai
Review №12

I shopped online before heading to the store to look for a dining set. It was great to see a wide selection of furniture that is on trend and comfortable. My salesperson, Ryan, was low pressure and helpful in showing me what I was looking for. Although the furniture will be out of stock for quite awhile due to Covid, I’m okay with that because I feel the dining set I chose is well made and worth the value I paid during the current sale.

Ri
Review №13

My experience to shop for a new sofa at Slumberland in Champaign, IL. was great. My husband and I were greeted as soon as we entered the store. The salesman Evan Roberts let us look around the show room and when we decided on a few sofas I went to him and ask him if he could check on a previously purchased recliners color to match the new sofa. We had purchased the recliner 3 yrs ago and so he easily found the color code in the computer. So we found the match that we were looking for and was able to purchase it right away. He also explained about the warranty and set us up for the delivery. The sofa will be delivered to us on Tuesday and I cant wait to have it in my home to be able to enjoy for a long time to come.

Ka
Review №14

Our salesperson Ryan was very patient and super helpful! He answered all of our questions and helped us make the best choice for what we needed.

An
Review №15

Evan Roberts was hands down the best salesman that we could have wished for. He was very knowledgeable about everything we wished to buy. I will not hesitate to send family and friends to Slumberland because of him. Thank you Slumberland for having such a great, customer service-oriented employee.

Ru
Review №16

Dont buy from slumberland. I try to avoid negotive reviews but not this time.We needed a bedroom set and stopped our choice on this store. We came there ordered set (bed dresser, two night stands)and paid full price on November 2020. They said they have only bed and it will be delivered in month and other part in about couple weeks. Anyway we were determined to start new year with a brand new bedroom set. As you can guess we still havent received it. Dresser delivered in mid April and night stands they said PROBABLY not earlier than in end of June they dont know exactly. i think they buying from China online and have troubles with delivery or something like that. I was calling em every month and every month they were moving delivery date. I cannot find a normal explanation for this. I was working as furniture main technologist designer and manager for 8years and never got my customers so upset.

El
Review №17

Andy was super helpful. He was able to answer all of my questions and shared his own experiences with the products. I never once felt rushed in the process, I felt I had full attention.

Va
Review №18

We were very happy with our experience shopping for a new dining set, We went back in to pay on it and found an end table and they were very helpful and added it to our original purchase from July. Now everything will be delivered together as soon as the chairs come in.

Jo
Review №19

Andy was very helpful and gave us time to look at things and talk amongst ourselves. He was personable and answered all of our questions. We will definitely be back to purchase more furniture! Thanks Andy!

Ci
Review №20

We worked with Bobby. He was the best! He let me shop around and he checked in with me sporadically to answer questions and explain the features and choices. I was pleased with the number of fabric choices for the furniture I was looking at. Bobby applied no pressure at all. We purchased several pieces of furniture which we felt were exactly what we wanted at prices that were very reasonable. I would recommend Slumberland for the high quality selection and affordable prices. You can find exactly what you are looking for.

Jh
Review №21

The salesman was very helpful and informative listen to what I needed and took the time I have patience to help me find what I need thank you Slumber land

Ja
Review №22

My fiancé and i had a very positive, proffesional, and respectful experience! I am very grateful for our Sales Consultant, Mr. Condie Holt.He made our purchase a very comfortable, and enjoyable experience. He was kind, considerate and educated on/quick to entirely answer any questions and curiosities we had, with ease. His consistent service through our multiple visits was well appreciated, and we will continue to shop and purchase our furniture through his efforts and professionalism.

Ja
Review №23

Fantastic experience! Great prices on furniture and our sales person Stacey was so knowledgeable and patient. I would definitely recommend this store. Best furniture place in Champaign.

Jo
Review №24

Very informative and courteous. The salesman was friendly and welcoming to us. This is the place to get your furniture

Ca
Review №25

I’ve made several purchases at Slumberland over the years and I’ve never been disappointed! Evan helped me select a sofa today and I really enjoyed working with him! He was so busy but he made time for all of his customers! I keep returning to Slumberland because staff are knowledgeable, kind and professional! Thanks, Evan😊☮️

Al
Review №26

Bobby was excellent and helped me find exactly what I needed. Even got my couch set up for delivery in less than two weeks. Highly recommend!

Be
Review №27

This is the second time weve come to Slumberland for furniture shopping. The first time, in 2014, we purchased a sectional sofa, kitchen table, and coffee & end table set. We still have all of the items and arent replacing the sofa now in 2021 due to wear, but simply because we have a larger room and space for a larger sofa. Their furniture is quality stuff that holds up. Bobby was really great! He never made me feel any of my questions or requests were stupid or unreasonable... even though I had several. He was helpful and not overly pushy. He allowed us the space to make it a comfortable and stress free shopping experience.

An
Review №28

Great salesman and I feel like we got a great deal!

Je
Review №29

Evan is fantastic. Knowledgeable about mattresses, bs free, and if you want to know when afternoon ends and evening begins he’s your guy.

Ca
Review №30

My sales consultant Evan Roberts was very helpful and knowledgeable of what I was looking for. He made my shopping experience very enjoyable. I told him what I was looking for and he took me right to the items that met my needs I made my selection and its going to be delivered Friday.

Jo
Review №31

Our first time buying a new bed was perfect! The older gentlemen that helped us was absolutely wounderful! Was not pushy or short. Very informative and made sure to answer my wife and my questions to the letter. Helped us find the best deal for us. Recommend everyone to go here!

Sa
Review №32

Condie was extremely kind and helpful. He also knew to give us space when we needed it, had a great sense of humor, and interesting stories.

Sh
Review №33

Incredible customer service! We had an issue with a loveseat that was taken care of with complete professionalism. Kudos to Paul and his staff for righting a wrong with friendliness and grace.

Va
Review №34

Shopping with Slumberland was an absolutely wonderful experience! Tim was a huge help when I came in to see different pieces they had to offer and he helped me find the perfect sofa for my space. I found an item at a great price and setting up delivery was a breeze! The men who delivered my couch were professional, courteous, and friendly (and wore their masks properly, thank you!!). I was worried buying a sofa in a global pandemic, but the team at Slumberland beyond met my expectations. Excellent shopping experience from start to finish and I love my new sofa!

Ja
Review №35

Evan was FANTASTIC! He helped my best friend earlier in the day and she recommended that I work with him as well. He was so knowledgeable and gave us space when we needed. Our experience was amazing!

Pa
Review №36

My visit to Slumberland today 3/13/21 was a wonderful experience! My Salesperson was nice & friendly! We were not approach by anyone when we walked in! My daughter went to front desk to get help. Evan Roberts was our sale person. I came in with a budget, but after he showed me the temper pedic I fell in love with the mattress. He also gave me a good deal! I bought the more expensive one. Evan did a terrific job!

Ca
Review №37

We had a good shopping experience at Slumberland. Makes us want to go back there to do more shopping soon for other furniture for our home. Our sales man seemed very knowledgeable.

Ne
Review №38

First time customers and we had a wonderful experience with our sales rep, Condie Holt. He was friendly, honest, and gave us great recommendations. Were looking forward to our next shopping experience with him. We truly appreciate his patience with us :)

Ma
Review №39

I have been buying furniture from here for years. Execllent options, great clearance section, friendly staff and good deals. If youre looking to upgrade, stop by and see Condie Holt for just what you need.

Pa
Review №40

Slumberland offers many choices of materials and how a chair reclines. They have a sale now. Bobby was very helpful finding pieces that matched in the same or similar look. We purchased two chairs and a couch. Well have to wait 3 months for delivery, thats ok with us. Options for fixing problems with your purchase if needed if you purchased a 5 year plan. Thank you for a good experience. We will be back.

Ro
Review №41

Evan was absolutely wonderful. Left us alone to talk when we wanted to be alone but came right over to us when we had questions! He answered every question and explained everything clearly. We will definitely want to work with him again at THIS Slumberland!

El
Review №42

Andy is awesome! Always super helpful and straight forward. Highly recommend 👌 👍 🤩

Ch
Review №43

Had a great experience at the slumberland in Champaign, IL. Got two very nice chairs for a great deal. Our salesman, Bobby, was very knowledgeable and incredibly helpful. Not to mention, his million dollar smile really made our day.

Ja
Review №44

Bob was a great salesman. He is an asset to your business. Will return for any future needs.

Ke
Review №45

Im glad I went there and found lots of stuff and bought a few. Would go back again for more stuff one at a time. Im getting excited to get my new bedroom boards coming this Saturday and they will set it up for me. Good place to go and buy there.

Ma
Review №46

Our salesman was Andy and ge was awesome! He helped us look all over the store. He was very thorough and explained everything.

Li
Review №47

The purchasing experience was amazing because Evan made it happen and everything fell into place. I did a big purchase—dining room and living room. I told Evan what I liked and what I didn’t like and he found exactly what I wanted. What at first I thought would be a daunting experience turned into a fabulous experience and was made easy because of Evan’s knowledge and experience. What a major accomplishment today! Now to wait for the pieces to all come in. Thank you Evan!

Tr
Review №48

Tim was helpful from the moment we walked through the doors! Very professional and informative. Huge selection!!

Ph
Review №49

Price was quoted on a recliner, but on figuring discount in the paperwork, it had been jacked up the same amount as the discount. Wr cancelled after realizing this.

ki
Review №50

As always fantastic personalized service! Couldn’t ask for more all around!

Ka
Review №51

Our sales consultant, Evan Roberts, was extremely knowledgeable on the products, and even remembered us from our prior visit a month before! He was able to explain all the terms and additions we needed to know about, and was able to process our order very quickly and efficiently. Very pleased with the service he gave us, and would happily see him again for future needs if they arise.

ja
Review №52

The salesman was very personable and knowledgeable. He did not try to steer me towards items I was not interested in. I highly recommend Slumberland!

li
Review №53

Over the years we have bought several PCs of furniture and we keep going back because the customer service is the best. We would also like to thank Tim for all his help and understanding!!

Jo
Review №54

I was greeted shortly after I walked into the store by Evan. He was friendly and welcoming and listened to what I had come to look for. He took the time to provide me information about how the pandemic was affecting manufacturing and in turn delays in delivery. I assured him this was not a concern for me and we had a good conversation about the products and things I needed to consider regarding fabric choices, etc. Evan was very helpful and I never felt as if I was under pressure to purchase anything. I really enjoyed my experience and look forward to the delivery of my new furniture.

St
Review №55

The sales person was GREAT! But they’ve now moved our couch delivery back to September... I feel like 6 months for 2 couches is a tad extreme

Li
Review №56

Comfortable shopping experience. No pressure. Just information and support when needed. Great price and products. Affordable options available for any design preference.

Ja
Review №57

We are very pleased with the quality and speedy customer service we received on our latest purchase. Owner Paul was very attentive to our recent issue and and went above and beyond to remedy it. Thank you Paul. Also, our salesman Tim has been great throughout the buying process aswell. He is very knowledgeable about all the products sold at Slumberland and very honest in his opinion of what will work best for our budget and needs. Thank you Tim. We will always look at Slumberland first when looking for new furniture!

Ja
Review №58

The sale rep did an excellent job. He helped us find what we need.

Ke
Review №59

Easiest furniture purchase compared to other competitors that I looked into! Don’t hesitate to come here for your furniture needs!

Lo
Review №60

Great experience and I’m picking up my furniture on Tuesday. 👍

Se
Review №61

I’ve purchased from Slumberland in Champaign several times. They are always very polite and professional. Tim is a great sales person and great to work with.

Za
Review №62

This was the third mattress store we went to this weekend, and this was by far the best experience: best selection, best prices, and the salesperson did a great job helping us find what we wanted. Would definitely recommend.

Di
Review №63

Very satisfied with my purchase. Only downfall is the length of time to order it....4 months 😐. But still was a great buy! Bobby was very helpful!

Ho
Review №64

Stacey was so patient and helpful in helping me find the right piece. I couldn’t ask for better service I am excited to see it when it’s delivered.

Ci
Review №65

I did have a problem with the furniture I first purchased. However, John and Ryan were very kind and very helpful, they made everything right! I am glad I chose Slumber Land for my furniture needs, and will return to them in the future!

Mi
Review №66

Great customer service, friendly, honest, energetic and informative. Found some great deals and peace of mind with the products purchased. The associate, Evan, who helped us out was very welcoming, had a contagious personality and made us feel like we made the right decision in our buy.

Ne
Review №67

Condie was great! The first time we went in we were just browsing, but he was so informative and helpful that we went back. He helped make our decision easier. Definitely a great place to buy. Will return in the future for more purchases. Thank you!

Ch
Review №68

I always come back to slumber land any time I need to upgrade my furniture! I always get a great deal.and good quality and you can not beat the price! Or the service.

Pa
Review №69

I called to find out the availability of living room furniture.. I was lucky enough to speak to Stacy Sherwood! She was polite and understood what my idea was for decor.. being disabled, it is important to have the kindness and compassion of some like Stacy.. I am going into the store today to purchase more furniture today.. am looking forward to meeting Stacy and to have her expertise in helping me with my needs.. Thank you

An
Review №70

Great experience today at Slumberland. Evan was very helpful and took us to exactly what we were looking for. A beautiful sectional with power recliners and we both loved the color. Great price and great service! Will definitely shop there again!

Ja
Review №71

I always have the best experience here. Evan is absolutely the BEST sales representative I’ve had there. He was honest with us and didn’t pressure us to make a quick decision, or to purchase anything without giving us in depth information on it. Evan made sure we understood everything before our purchase, and I’ll definitely be back there! I’d give 10 stars if I could!

Sa
Review №72

I has incredible service. I was greeted, and was told that if I needed any help just to ask. The sales people didnt follow me around the store. I will definitely buy from there again.

Da
Review №73

Andrew Paris is the best! Very informative. Low pressure but really gets to know you to understand what you want to accomplish and makes great suggestions. The best I’ve ever worked with. Will be my go to spot from now on with Andrews assistance!

Am
Review №74

We had a great experience at the Slumberland in Champaign, IL. Ryan was very helpful in finding just what we needed!

Sa
Review №75

This was my first time buying furniture from Slumberland and I was beyond impressed. Everything I bought was very well priced and Tim answered all my questions in depth and was extremely helpful! Im very pleased with my purchase and experience and will definitely go back in the future

Je
Review №76

This is the 2nd time we have purchased a mattress from them and both experiences we good. No creepy salesmen hovering around while we tested out the mattresses which is much appreciated unlike the other mattress stores in the area.

Ro
Review №77

Had looked around at several places already. John was able to show us exactly what we were looking for answered all questions and made the process very smooth. Great experience.

Gr
Review №78

Evan Roberts was awesome!! He spent the time we needed answering all our questions (of which my wife had quite a few) and really worked to get us into what WE wanted in the price range we requested!!Highly recommend!!

Fu
Review №79

The information page says mask required. I guess Ill take my business elsewhere. Several doctors(including Fauci) say the masks are not effective.

Am
Review №80

Nice things but NOTHING in stock. Typical wait time is 6-weeks to 6-months. I zeroed in on a bed frame and headboard I wanted in March. Was given a delivery estimate of late May. It’s really not worth the bothering to go here if you need furniture now.

Je
Review №81

Ryan was really helpful and knowledgeable. Friendly and fast service. We will definitely be back for future purchases.

Mi
Review №82

Sales representative really showed interest to what we like and didnt try to sway us in other direction. Really friendly place and employees

Ke
Review №83

Tim was a great salesperson! He was always there providing us good information on the couches we were trying out and then made the process of purchasing so quick and easy! We’re so excited for our new couch!

Ka
Review №84

We had a great experience! Our salesman, Bobby, was wonderful. He was very knowledgeable and gave us great recommendations for living room furniture. He helped us to zero in on exactly what we needed.

Sh
Review №85

We were shopping for a recliner and our sales consultant, Ryan LeGrande, was of great assistance. He was very professional and able to answer all of our questions and concerns. Highly recommend this store. Thanks for a great shopping experience.

Be
Review №86

I’m leaving this review for my mom, who had a wonderful experience at Slumberland this week. She said she was assisted by an absolutely stellar employee and got a great deal on a couch that she’s very excited for. I’ll probably be visiting soon too, based on how highly she praised the store and the person who helped her.

Ja
Review №87

I loved the service and sense of humor that I received from all the staff on shift, I will recommend. I found something in my price range and got it discounted 20%. Highly recommended you go to salesman Bobby.

ca
Review №88

Sumberland is an excellent store. Stacey Sherwood does an fantastic job as a sales person!!

Ga
Review №89

Bobby, a salesman at Slumberland in Champaign, was extremely helpful. Very easy-going and no pressure. He answered all my questions quickly and set up a layaway plan for my furniture. I have called him a few times and he is always friendly and remembers the details of my purchases. Good experience w him!

St
Review №90

This company is very frustrating to work with and I would give 0 stars if I could. I am understanding of Covid related delays. However, my furniture order has been delayed multiple times, each time without notification. The staff acts as if you are a burden if you call to check the status of your order, only to find out it has been pushed back another two weeks or month every time you call. The lack of communication and customer service will keep me from future purchases here.

Se
Review №91

Nice prices and staff very helpful and patient. Highly recommend this place, will be back for future purchases. Thanks to Ryan LeGrande for his assistance.

Yo
Review №92

I had a great experience at Slumberland Furniture. Exceptional customer service. I will definitely recommend this store to friends and family.

Ta
Review №93

Very enjoyable experience sales staff was very helpful but not pushy! Very awesome selection of furniture we will definitely buy from Slumberland again

Br
Review №94

Very helpful, nice and friendly! Can’t wait for our sectional to arrive.

Am
Review №95

Nobody was pushy or hounding us. They let us browse at our leisure, and were ready to answer any questions we had. Will definitely shop with them again!

Ca
Review №96

Evan did a great job selling me my new living room furniture

Am
Review №97

We always have a great experience at Slumberland. I loved that I could tell Bobby, our salesperson, exactly what I wanted (and didnt want), and he made some great recommendations. He seems very knowledgeable and was so personable. .

Ma
Review №98

Evan did a stellar job at guiding us through our purchase. Cant wait to receive our new furniture.

Pa
Review №99

Condie was our salesman, he has a great way of making me feel comfortable and for the second time Ive bought furniture there I walked away with a great deal and completely satisfied. If you are shopping in Champaign ask for him, hell treat you like family.

La
Review №100

Great place to shop for furniture! No pressure, great quality and very good prices!!! Always very satisfied with our purchases. The sales people are also very friendly and competent.

Information
49 Photos
100 Comments
4.7 Rating
  • Address:615 W Town Center Blvd, Champaign, IL 61822, United States
  • Site:https://slumberland.com/stores/-j6-champaign-il?utm_source=google&utm_medium=organic&utm_campaign=google-my-business&utm_content=J6
  • Phone:+1 217-351-1111
Categories
  • Furniture store
  • Bedroom furniture store
  • Kitchen furniture store
  • Mattress store
  • Sofa store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:12–5PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations