Did a great repair job to front door, very respectful, followed all covid-19 protocols.

Zero customer service.Used to be a great business. Not anymore.

Tragically bad ‘in-person’ customer service and non-existent communication through phone & email. I went to Door Mill at my contractors request. Their behavior reflects poorly on them as well as my contractor. Whatever perks or gifts they’re giving to the contractors will not work after they’re blacklisted by the ones paying their wages and operating expenses. Door Mill needs a major overhaul in sales and customer service before they go out of business. Based on my current experience with Door Mill, I wouldn’t be surprised if their orders are late and wrong when delivered.Disclaimer: I don’t think it’s possible for Door Mill to ignore all new business and contractor referrals. At least that’s what I’m hoping, but I’m not holding my breath.

Helpful and easy to work with. Good prices and nice selection

Following the recommendation of my general contractor, I contractor Door Mill on three separate occasions over a 6 week period. Messages were left each time. Was also told, each and every time, someone would get back to me within the next day or so to set up an appointment. Not once did it ever happen. Completely ignoring a potential customer is such a great way to do business. In wanting to give them the chance to respond, I called and asked to speak with the manager. The managers response to my customer service experience was even more surprising. Disregard and some story about how they do business and me not following their rules. That was that for me.Fortunately for me, there are many other door suppliers to choose from. Other suppliers who will now have my business. Other suppliers who will probably have most if not all of my general contractors business. Why you may ask? Because their non existent customer service reflected poorly on him and his hard built reputation. An contrary to Door Mill, my general contractor was appalled and he has since made sure our future business ventures will be in good hands.If youre reading this, I imagine youll have to make a decision as to wether you want to do business with them. I wont tell you what to do because it irks me when someone does that to me. I will wish you good fortunes in your project and leave you with the following.With utmost certainty, I NEVER will do business with Door Mill and will NEVER recommend them to my friends and acquaintances. I would also state that any contractor who recommends them would be seen in a negative light, until and unless proven otherwise.

Michelle in sales was a huge help and great personality with a friendly experience! Go Door Mill Go!!!

Building a home .They gave a quote for birch doors which was reasonable and we wanted more information. We tried getting a hold of the salesman for aver a week. Very UNRESPONSIVE...they must be too big to deal with a small $30K order. Well take our small order elsewhere. Next time we wont waste our time with this company!

Great people, great products!

For doors and windows and more this is the place to go. they are good at what they do.They can do anything, especially on rough openings for doors any size any style, make sure you ask any questions you have.

Well if youre looking for an Open Door they got them and theyll open them for you is a great bunch of people where they have many doors that will suit your needs so come let the door be open to you great job guys thanks

Best place to go for doors and windows

Beautiful doors