I was in for a six month follow up and Dr Khatri was patient and interested in how I was doing. She adjusted my hearing program so I could hear better in crowded situations. Game changer.
Prior to selecting Family Hearing Services, I did a pretty thorough internet search and settled on Family Hearing Services in Chantilly. They are professional, courteous, competent, knowledgeable and above all focused on the patient. The front office was helpful and got me into the appointment on time. Dr. Little was fabulous, listened, and learned enough about my condition to quickly formulate the testing required to help me. Everything was explained in sufficient detail so I knew exactly what was going on and why it was important (because I asked). The results were immediately shared and explained - allowing me to select an informed path for treatment with Family Hearing Services, Inc. Highly recommend FHS and Dr. Little.
Family Hearing Services. has been an excellent hearing aid provider. From the start of my working with them they have been unquestionably very smart and professional. They made sure that I find the best fit of hearing aid model to my lifestyle and needs. And on subsequent visits they made alterations as needed. When repairs were needed they were quickly done. They had the skill to do some at there and only when my hearing went very bad from an infection in one ear and the speaker had to enlarged did the aid need to be sent back to the manufacturer. I would recommend them to anyone. I actually live in the Caribbean. And this works well with me. (Of course I am stateside on occasion). And by the way. I have been using hearing aid for over 25 years. Todays quality is much better. And this practice knows it stuff.
I have been using hearing aids for over 15 years. I became a Family Hearing Services customer in 2020 and will continue to use them. Their services compare very favorably to other audiologist groups that I have used in the past. They do a great job explaining hearing aid features in helping you make the right selection. They also do a great job in follow-up to ensure that your hearing aids meet your expectations.
Courtney was fantastic. She took care of all of my needs. The first visit was my hearing test. She took her time. The 2nd visit she fitted me for my hearing aids and took her time to be sure I could use them correctly. The 3rd visit she showed me how to control the volume and how to clean and if necessary replace the protective covers. The entire experience was excellent.
Great experience. I was referred by my ENT to get aids. This office was able to coordinate with my insurance to approved the coverage for the hearing aid needed so just paid the copay. Also, they being really friendly and flexible on scheduling. Really 5 stars office. Thanks so much
When I first walked in, I was immediately welcomed and validated! They are great at trying not only to get to know you, but to also try and understand/help the issues you are having! They are very open to new ideas and are working only for what is best for you! I am so glad that I was able to find them, and now I feel like I am able to fully enjoy life without having to worry about missing out!
Extremely thorough. Kept me well informed of their procedures and my test results. Answered all my questions. When I experienced problems with the hearing aids, they promptly assisted and had my aid replaced. Very friendly and helpful.
Wonderful front desk staff and doctor. Great experience. Definitely recommend highly!
These folks are very professional, quick, efficient and extremely friendly. From the time I was tested to receiving my permanent hearing aids was about two weeks. I would highly recommend this practice for all your hearing needs!5 Stars!
I was so grateful to find a place that was able to screen my son for APD. I spoke personally with the audiologist who gathered information about my son and told me about the testing process. The audiologist was very kind and patient with my son on testing day. The emailed report was informative and helpful!The person that I made the appointment with was friendly and prompt throughout the process. Thank you Family Hearing Services!
I was here to get some ear impressions for custom in-ear monitors. My experience was very seamless. The CIEM maker only recommended that the impressions couldve been made with an extension so theyre easier to handle.
We use this location for both of our children. The staff knows how to handle, treat, and keep children calm during hearing tests. The staff has wonderful customer service and attends to the needs of all patients and families.
I highly recommend Family Hearing Services. I started going here during the pandemic, and they were so conscientious about making my visits safe. The receptionist is warm and friendly. And Dr. Little is the best...knowledgeable, patient, understanding and so helpful. If your experience is like mine, you will not be disappointed.
Family Hearing Services staff is very helpful and friendly. They provide exceptionally excellent services and products and make every effort to satisfy your needs and desires.
Family Hearing Services has provided my audiology services and care for many years now. All the doctors and staff are very easy to work with and knowledgeable about my specific hearing needs and concerns.
Dr. Little recently helped me with my hearing needs. I spent way too long without being able to hear properly. I was able to get my appointment quickly. Dr. Little was very nice and took her time to explain the test. She had me try a pair of hearing aids and somehow got my insurance to pay for most of it. I had called my insurance a few years ago and they told me they dont cover hearing aids. I was able to get mine in 2 days. It changed my life! I was able to hear the birds, rain, kids playing on the street, different sounds in my house, my kids talking on different floors of the house! Ive been back a few times to adjust the settings and each time Dr. Little has been really nice and accommodating, pays attention to my concerns and fixes them accordingly. Ill recommend this practice highly.
I was greeted and taken care of by a professional and courteous staff. I will definitely be a return customer.
I struggled for years trying to figure out what was contributing to or causing my young childs poor academic comprehension and performance in class. My child had been diagnosed with a speech delay as a toddler, but comprehensive testing and evaluation on their auditory processing had not been done so adequate support was not given.Dr. Little performed a full audiology evaluation on my child and discerned that they struggled with auditory processing disorder. Dr. Little made sure my young child felt comfortable during all phases of testing. As a parent I am incredibly grateful for Dr. Littles expertise and service. Knowledge is power and now I am empowered to help my child better adapt to learning in school and advocate for accommodations.In addition to a comprehensive report which fully described the assessments administered and the findings of those assessments, Dr. Little provided guidance and guidelines teachers and parents need to follow to best support a child with this disorder and she even provided mental exercises to help my child improve their auditory processing.
Family Hearing Services is an excellent place to get personal attention. Dr. Khatri and Dr. Little are great to work with. They are patient, able to understand all relevant issues and help you to the best of their ability.The staff is excellent and very knowledgeable about the specific problems of a patient.
I bought my hearing aids in Kentucky and started having problems with them after I returned home. I was provided Dr. Khatris phone number as a person who could possibly assist. What a great recommendation!! I was able to get a quick appointment and Dr. Khatri immediately identified the problem - bad set of hearing aids. She assisted in helping me get a new set, and I was back up and hearing in a very short period. Because of her professionalism, I have continued to go to her for for check ups to avoid future problems - even though I can get free assistance with the military. Dr.Khatri has my strongest recommendation.
Dr. Little was very professional and also very thorough when explaining the tests and also during the options for my future hearing aids. Very helpful and also very nice person to talk to. Made the experience pleasant and non stressful. Highly recommend this practice.
I had always Good Service. Doctor Pinky is very nice.
This clinic truly cares about its patients and does an incredible job at helping with hearing clarity. Thank you for all you do.
My experience with Courtney Little Au D was great. I am so glad to discover this clinic so that I don’t have to travel afar.
I can recommend to all my friends to see this place.Friendly, professional.
Friendly, Experienced and informative
Discussion involved current hearing issues and options to improve my hearing. Very informative and helpful. Looking forward to improved hearing capability.
These guys are the best in the biz! Met Dr. Little today for the first time and she continues the tradition of excellence. Best is they ensure that everyone is on the same page with insurance so theres no surprises with payment.
Friendly, flexible, relaxed atmosphere, and I can hear again!!! High recommended!!!
Great service, knowledge and courtesy, nice people all around.
The staff tried their best to help me even though the hearing aids I needed repaired had come from Costco. Everyone was very nice and took time to make phone calls for me. Ultimately there was nothing they could do, but it was not for lack of effort. Everyone there was gracious and thoughtful. I would definitely consider trying this business next time my family needs hearing aids.
Their staff went above and beyond - took an appointment outside their normal hours since they planned to have a staff meeting early that morning. They were knowledgeable, empathetic, and helped me baseline my hearing loss. Highly recommend!
Excellent service, responsive and complete.
I have had an outstanding experience working with Hillary over the past few months. My hearing had been failing for several years. I was tested and have hearing aides that have been just what I needed. It was interesting to me to learn about the role technology plays in the modern hearing profession. Thanks a lot Family Hearing. Bob B.
Wonderful experience! I resisted the idea of hearing aids for several years - I can’t believe how much I missed. Lost conversations, hearing my grandkids, etc. Family Hearing Services was tremendous. They gave me a comprehensive hearing test, laid out my diagnosis, and went through a whole range of options. My Phonax’s are amazing! I’m so glad I made the appointment. The services are great and the team really cares about the quality of their patient’s experience. ...just wish I had done it sooner!
It is a good audiology practice
Great visit and hearing exam with FHS. Dr. Little queried me of any current concerns and provided thorough explanations of each step of the test and in analyzing the results with me afterwards. Office staff is friendly and most helpful.
Found myself in need for hearing aids. I was happy with the service and personal touch. Everyone I met was friendly and genuinely cared.
Great staff, I felt so comfortable even though it was a virtual appointment, I really recommend them
Dr. Pinky Khatri provided quality service starting with recommendation for hearing aid and ordering. She worked with me to make sure it was fitted and worked correctly. After several months, though, it developed a problem of working intermittently. She sent it out right away for repair and I received it in perfect condition. Thank you Family Hearing for excellent service and kindness. I highly recommend this office for hearing needs.
I was surprised how was a service great. I have enjoyed working with them and it was good experience for me. Stuff is professional ! Hightly recommended.
Always excellent customer service and great attention to patients.
My mom visited with Dr. Pinky Khatri over the last 6 months were she received excellent treatment starting with audio testing and analysis of results, trying different hearing aids, finally getting fitted with the appropriate ones. Dr. Khatri took care of all the paper work based on my moms insurance which made our life easy. Dr. Khatri was very patient and answered all my moms questions with detail answers. We would highly recommend Dr. Khatris services. Her staff is very professional and very good in following up with the appropriate calendar reminders.
I have been a patient of Dr. Khatri since early in 2017 when she noted a my need for hearing aids after my annual hearing test. From the moment I met her I knew she was an expert in her field. Dr. Khatri took the time to explain her diagnosis and guided me through several choices to get the best result based on my professional and personal needs. Along the way she thoroughly answered all of my questions with a smile and cheerful response. She is also available by phone which is very helpful when necessary. Finally, it goes without saying that her office staff is a reflection of Dr Khatri .. extremely professional, highly competent, and very pleasant.
Lovely staff. Warm yet professional
Always very friendly and professional.
Pinky is such a pleasure to work with, and she is a true expert in the field. I wouldnt settle--I had to go back for several adjustments, and Pinky was very accommodating and patient with me. I am so happy with Family Hearing Services and my new Oticon Dynamo!!
Dr. Khatri is kind, professional, pleasant to work with and not at all pushy. I am working and active, and the hearing aids that Dr. Khatri showed me are very discreet, and can even be dyed to match your hair! My favorite comment when I tell people that I got hearing aids, is Shouldnt you be wearing them? And I am!!!!!! I would highly recommend Dr. Pinky Khatri and the Family Hearing Services to anyone
MY wife needed hearing aids and was very reluctant. With the help ofDr. Khatri she was able to adjust and except. Dr Khatri made the processsimple and very pleasant If you want someone that understand and caresyou are at the right place. Thanks Dr Khatri you are one of the best!
Outstanding service and attention to my needs! Highly recommend!
Family Hearing Services was recommended to me by Accolade and I could not be happier with this experience of buying new hearing aids. My old hearing aids were 6years old and I was over due to replace them. Dr Pinky Pradeep Khatri and Dr. Courtney Little were extremely helpful in choosing my new hearing aids not to mention helping me set them up properly and connecting them to my IPhone. Both doctors are very knowledgable about the latest technologies and takes the time to ensure you fully understand your choices in hearing aids and how to use the property. I had not idea the sounds I was missing until I purchased my new hearing aids. I would highly recommend Family Hearing Services. Thank You, Respectively, Joann Townsend, Centreville, VA
Excellent and professional!
Pleasant helpful staff. Patient doctor.
Excellent Hearing Services!
Dr. Pinky and staff have always been the most professional and reliable source for all of my needs and very nice people that actually care about their patients.
Very professional and and thorough. Definitely recommend it.