Highly recommend mattress warehouse. Chris was super knowledgeable and helpful with us picking a mattress. He provided us with a comparison of the pros and cons all the different mattress options attempting to help us match both sleepers needs. He was absolutely great without any added pressure. Additionally, we had our 2 year old daughter with us and Chris helped her try out mattresses with incredible patience and kindness! Overall, it was a great experience and we would definitely buy a mattress from Chris again!!
Terrific mattress buying experience. Chris, my sales professional, was patient, knowledgeable, and thoughtful in guiding me toward the right purchase for my particular needs. I highly recommend visiting Mattress Warehouse if you’re looking for quality sleep options…and be sure to ask for Chris…he’s a pro!
Chris was most helpful in providing the proper information for a mattress and pillows to meet the combined needs of my husband and myself. He listened to our requirements, compared and contrasted Mattress Warehouse products, carefully observed body alignment on mattresses and pillows, and answered all of our questions. He is knowledgeable, personable, and interested in meeting the needs of his customers.Chris is an outstanding salesperson. We appreciated his being direct and clear when we asked for his opinions, without pressure. We recommend his assistance to anyone needing guidance in making mattress and pillow choices.11-3-21Chris insured a very satisfactory resolution to our mattress replacement request. He knows his products well and was again clear in presenting their differences. We chose to upgrade our original selection, and we are confident with our new choice. We appreciate the consideration by Mattress Warehouse in providing an additional replacement option to us, and we are comfortable in recommending the Chapel Hill store to others.
Chris helped us pick our new Tempurpedic bed and it was a great experience. After his analysis using his bed match technology he shared many useful pros and cons, as well insight as to what we could expect at different price ranges. Although we ended up with picking a more expensive bed there was no pressure in making this choice on his end. He even gave us 2 free pillows valued at $200 each. Highly recommend for anyone looking to get a new bed!
Chris was excellent and very knowledgeable. We tried several mattress options and he guided us to the one we both loved.
My wife and I had a good experience. There was a good selection of mattresses to compare in the store, and the store was clean. We originally thought about getting a mattress online, but Im glad that we instead got one at a physical location where we could test them out.We worked with Chris who was patient, knowledgeable, kind, and helpful. We left satisfied with the process.
Jeff was extremely helpful and patient as we tried and retried many mattresses. He was very knowledgeable about the options and helped us find a mattress that fit our needs. I especially appreciated his attention to detail and focus on getting our mattress delivered promptly in our rather complicated circumstances. Thanks Jeff. Susan and Steve
Chris is personable, knowledgeable, making the bed mattress shopping experience a positive one!
Needed a good mattress delivered within the week and found it here! Chris was super helpful, very knowledgeable and professional. Would highly recommend based on our experience
Chris was efficient, professional and very knowledgeable. He walked us through all options regardless of price point which enabled us to make a good and quick mattress selection. He took a daunting shopping experience and made it easy and fun. Thanks Chris!
Chris was great and helped us through every step. Ended up with a great mattress that we think will be the perfect one for years to come! Thanks Chris!
Great selection and service. Chris was especially helpful in helping us pick out the best option for us. Very happy with the experience
Chris helped me pick out a great mattress for my apartment! The process was quick and simple. Great customer service!
Daniel did a wonderful job in helping me select my dream mattress! He’s super warm and inviting and was very patient the entire time. We did a sleep style test and from there looked at models that would best fit my needs. He was knowledgeable about what accessories would best work for me and did a wonderful job in meeting my price point. I’m thankful I came in today to find my dream mattress and I’m impressed and appreciate the level of attention and professionalism Daniel provided! Thank you!
Chris was a real nice guy who helped my daughter find the right/affordable mattress and recommended a great pizza place for us to try! 5 stars.
Chris was very helpful and knowledgeable. It was a busy day at the store and he did a great job assisting everyone.
Chris was so patient and accommodating while I tried out every model in the store. He gave me the best price he could and even attempted to coordinate delivery to fit around my crazy night shift job. Excellent experience.
Daniel was very helpful in finding a bed that fit out price and fit my partner and I comfortably. Good sales too! Wonderful visit and friendly staff👍
Chris (the salesman) was so helpful! Overall a great shopping experience. We qualified for free shipping, which was an extra perk. Would recommend!!!
I had an awful experience at Mattress Warehouse. While at first I felt I received wonderful attention from the sales associate, I later learned that he intentionally omitted important information about their comfort exchange policy in order to secure a sale. He also pressured me to post a glowing Google review on the spot, which I did before learning he had lied to me. Another sales associate later acknowledged I had been misinformed and the previous associate had been fired presumably for this and related behavior, but he and his manager refused to honor the deal their former associate had made with me. It required multiple calls to the manager, who eventually escalated it to their corporate office, all for a $100 discount that would have satisfied me immediately. Although they eventually honored their prior agreement, the entire experience was so unpleasant that I will never shop at another Mattress Warehouse again and neither should you.
Me and my father went to this location today and were helped by Chris. He found us exactly what we wanted and gave us a fantastic deal. We will go back here for any of my mattress needs. Chris was great!!!
Chris was excellent!! He was so helpful and made it easy to find a bed in a short period of time. I am moving into apartment and needed help. Ask for chris
I was quite satisfied with my experience at Mattress Warehouse of Chapel Hill. Chris was patient and helpful, and was able to answer all of my questions.
This was our 2nd and 3rd purchase here. The sales prices are very good and the quality is excellent. Daniel did a great job of listening to what we wanted, explaining the technologies (yes, the mechanics and materials technologies do vary a lot), and made good recommendations.
Chris has been wonderful! After a long hour going back and forth; he was patient and kind through it all! Thanks you!!
Chris did an awesome job and helped us get the right bed for us. Highly recommend this location and Chris as your Sales Guy.
Chris was friendly and very helpful. He made the mattress shopping experience easy and stress-free!
William is the most efficient and best at determining what mattress is best for you. It was an easy and great experience! Fully recommend!
Chris was awesome and SO helpful! This was the first of 3 stores I went to and after the others I had to return here to buy from Chris. He was incredibly helpful, listened to what I wanted and gave me a great deal. I highly recommend both Mattress Warehouse and especially Chris!
Chris was an excellent and helpful salesperson who helped me find a good mattress for my preference.
Great experience! Chris was super helpful and made the process of getting a mattress really easy.
Chris was so kind and knowledgeable. My son and I came in at closing, and he didn’t try to rush us into making a decision. He helped us find the perfect mattress AND pillow! We’ll be back!
Chris was stellar! Fantastic. I’ve been in your store before and the guy who helped me then just didn’t cut it. Almost didn’t come in but was SO pleasantly surprised with Chris’ professionalism, humor, kindness and knowledge. Spent over a grand for a great bed and feel so very satisfied and relieved. I hate bed shopping and my leftover trauma from bad experiences has evaporated, thanks to Chris.
Chris was very helpful in picking out our new mattress. He walked us through the whole process making sure we understood the benefits of the different mattresses. It made the process so much easier!
Chris was nice, informed, frank about his own experience with particular models, and applied NO PRESSURE, which I have found is a rarity among mattress salespeople. A good experience.
Chris was kind and helpful. Very knowledgeable about the mattresses and gave lots of useful information.
Had a great experience in the store with Chris. He walked us through several different options for mattresses and was knowledgeable across all brands. Thanks for the great buying experience
Daniel at the Mattress Warehouse of Chapel Hill was very friendly and super informative! This was my first time buying a mattress and I had a great experience thanks to Daniel! I feel very confident in my purchase and would recommend Mattress Warehouse and Daniel to any of my friends looking for a new bed in the future!
Chris was very helpful and I found the selections and pricing to be very competitive. I would check them out before you make a final decision.
Daniel (and Chris) were great! Very timely and respectful. Great client rapport and knowledgeable. Overall service was spectacular.
Chris was very helpful! He is extremely knowledgeable and helped me find the perfect mattress! Thank you!
Great experience. Got a bait-and-switch from another local store while Daniel was genuine and upfront at Mattress Warehouse. Will do business again.
Chris was awesome! So much better than Mattress Firm.
Chris was great. Quick service, nice guy, good selection.
Chris was very helpful, considerate and knowledgeable. Wed buy from him again.
Daniel helped us so much and he honored our wishes for price and comfort. We bought a bed and I’m sure we’ll be happy.
Chris was incredibly helpful in selecting a mattress that fit our price range and firmness needs! Thanks for an awesome experience, we can’t wait for our new bed!
Great work showing a variety of options within price range and clarifying why the different mattresses felt the way they did. Much appreciated!
Updated review: while Chris was so helpful and made it easy to choose what I was needing, the follow up and delivery were a big fail. I was told I’d receive a call Friday night before sat delivery. No call, no updates, no number to call. Website didn’t even have my order in the system. I finally reach the store Sat and order was held up because they didn’t have the frame yet no one bothered to call and tell me that all week. I would’ve made different arrangements. I’m really disappointed as now I get to sleep on the floor of my apartment until it arrives next week. Really frustrating.
Chris helped us choose the best mattress for my mom, taking extra time to make sure she purchased one that will work for her.
William is the best! Very good and pleasant experience
Daniel is super friendly and through to meet all the needs. Strongly recommend him. I purchased at Chapel Hill location.
Chris was helpful, easy to work with, and respectful of our price range. We are excited about our new mattress.
Chris was great. Would buy again!
Excellent customer service from ChrisKnowledgeable about products, gave good advice patient with financing
We had a great experience. Chris was very helpful and easygoing. Tried several options and found what we wanted
Great service! Chris helped me out big-time, very happy with my purchase.
Chris was incredibly helpful with our mattress purchase. I highly recommend Mattress Warehouse
Chris did a fantastic job in explaining the product and helped me in the entire decision process. I look forward to receive my new mattress. Thank you, Chris.
Chris was very helpful. Good deals for Memorial Day sale
Chris was super helpful and patient as we purchased our first mattress!
Great experience shopping today! Chris was very helpful!
Chris was super helpful, great experience over all!
Jeff was super helpful and friendly.
Chris did an excellent job showing me all the products available and arranging for prompt delivery of my selection. Friendly and helpful
I recently purchased a mattress at this location and had a great customer experience. V, the store manager, did an outstanding job making sure I got the bed that is right for me. The bed Aeirloom is amazing!
Daniel was so helpful! Will definitely buy from him again.
Great service! Chris provided me with everything I needed to know and made it an enjoyable experience.
Chris was a wonderful help, found the perfect mattress in no time.
Chris was very helpful and pleasant to work with.
Chris helped us out a bunch. Looking forward to sleeping on my new mattress.
Nadia was excellent and helped us pick out the perfect king bed! She really paid attention to what we wanted and were looking for to find us the right mattress. Her customer service and sales skills are superb. We went to other local mattress stores in the area and this one was by far the best because of associates like Nadia.
Vydale, the store manager, is a FABULOUS sales person. She is soo flexible with alternate ideas to get what the customer wants! She made our difficulties in previous attempts to buy the bed we wanted just disappear and she got us to our purchase in a friendly and very knowledgeable manner.
Chris was super helpful on this holiday weekend!!
Chris was dope! Gave me a great deal, real helpful
Great experience mattress shopping with Chris. Patient and so helpful.
Vyvale was wonderful to work with. She took her time with us. Didnt make us feel rushed or pressured. Really helped to guide us within different price points. They have a great bed you lay on, tell your sleep issues, and it tells you makes and models best suited for you. Vyvale was knowledgeable, and a pleasure to work with, and we got a great deal. Looking forward to getting the new mattress.
Chris offered truly expert advise on which mattress was best for me!
ChrisWas great
Super accommodating and helpful, Chris was great!
Chris was awesome! Great deals!
Chris knew exactly what we were looking for and helped us get the best deal for free delivery.
Chris was very helpful!
Chris is very nice and helpful
Good selection, Chris was very knowledgeable
Easy affordable no hassle
Great service from beginning to end.
Chris was great and helpful, in and out in a hurry!
Chris was great!
Chris was great
Chris was fantastic!
Great place! This is the second time I have purchased a mattress here and it was just as easy or easier the second time around. And, I got a jaw-dropping price. Kenny was helpful and bright; a real pleasure. The delivery guys were great too. Process very smooth and so happy with the value.
Definitely excited for my husband and I first official mattress purchase together. Valerie made our visit great, fun, and educational. We feel confident in our king size purchase with Mattress Warehouse!
Great experience!
Chris was amazing thank you
Great service
Great experience with Daniel in Chapel Hill
This place was super. Great value, wonderful customer service (Ken), and super easy. I was in and out in 20 minutes, with the mattress arriving the next day. My little girl loves her new bed. Well be back!
My husband and I went to the Chapel Hill store and Mike, the salesman was great. We told him what we needed and he pointed us in the right direction. We ended up with an Aireloom mattress and absolutely love it. We absolutely recommend Mattress Warehouse and Mike our salesman.
Valerie showed us the I directions x5 foam mattress. She explained the benefits and advantages of the bed. We decided go with the cooling. I’m so happy I worked with Valerie today.