They are professional and offered good quality service at a good value. They were open for me to communicate with the mechanic so that I have more insight other than just a final bottom line diagnosis. I appreciated that so that I can determine the urgent matter of the situation or if it was urgent. I will be returning to their service. They worked on my Volvo.
We had a bike rack on my wifes Prius, and she decided to see if she could rip off the hatchback by backing up with it open in a low ceiling parking garage. Dinkins replaced the struts on the hatchback, and everything works perfectly again. Dinkins is one of the best mechanics I have ever used. Been going there for about nine years. Highly recommend them.
Dinkins does all of my auto work. They are friendly and efficient. I was heading out on vacation when the check engine light came on. They diagnosed the problem, fixed it, and sent me on my way. It was a relief to know that it was safe to drive.
Dinkins has done work for me and my family many times, we keep going back because they do honest good work in a timely manner! Dinkins is awesome
Great service! Timely manner!
Excellent and expedient service. Reasonable prices. Great folks!
As always, Denise called to let me know what repairs were needed, the estimated cost, and when the car would be ready. Joe knew which tech serviced my car and also knew the details of the service off the top of his head. I am consistently impressed with the customer service and the quality of my car maintenance and repairs.
They performed the services on time in a very professional manner.
I have been to some garages across the peninsula, but I suspect sometimes that I am being hustled with poor information, information being omitted, and/or downright lies. A friends recommendation led me to Dinkins, and this place is just wonderful. Lovely lady at the front desk, prompt service, excellent information, and a job well done. What a relief!
Dinkins is an amazing local business for your car service needs! Previously, I made the mistake of taking the car to one of those quick oil change places a few times, and they managed to cross threaded my oil pan drain bolt and refuse responsibility. A friend recommended Dinkins, so I looked them up. It was super easy to request a time on their website to bring my car in to Dinkins for them to check it out, and I received a quick response. I dropped my car off the next morning, and in less than 2 hours, they diagnosed and repaired the issue, and changed my oil. The price was very fair. Also, Denise was very kind and professional with keeping me updated and making me feel very welcome there. My husband and I will definitely be back for any of our vehicles’ needs.
This was my first time coming to Dinkin’s. I’ve always been weary of going to car places and getting ripped off or not taken seriously. The sweet person up front was so sweet and helpful. she called me to update me and everything was done in a very timely manner. They are honest and good people and i highly recommend.
They exceeded my expectations. They broke the bad news gently. Fee for diagnostic tests was reasonable. They were thorough and efficient.
Made an appointment to bring the vehicle in around 9:00 AM and the alignment would be done buy the end of the day. Picked the vehicle up around 4:00 PM. The price repair cost was ex was exactly what was quoted and the alignment corrected the issue.
Excellent service at a great price.
This is a friendly, honest business with skilled mechanics at a fair price. Ive used them multiple times for a range of maintenance and repairs. Each time theyve always exceeded any expectations I could possibly have. Theyre quick, give an accurate timeline for returning the vehicle and do a great job communicating any issues they find (or even potential issues). Look no further, this is the absolute best around.
I love coming here! The staff is very friendly and they really research whatever problem I am having with my vehicle. Quick service and very reasonably priced.
My wife’s 2015 GMC Acadia Denali needed new rear brakes and an AC recharge they did fantastic work super fast!!! I always use Dinkins for both of our vehicles and always recommend them to everyone.
Great little repair shop. Reasonably priced, friendly and quick turnaround.
Great customer service; they are helpful, quick and efficient.
I have used this place twice for my car repair and so far so good. I recommend this place for your car repair shop.
Very thorough and honest
They turned a terrible experience into a good one. Highly recommend them
I wish I had discovered this place ten years ago. I would have saved myself a lot of money and irritation. Great place for my Volvo!!
Dinkins Auto Service provides great service in a friendly environment. Estimates are accurate, both time and cost, and they suggest needed services that are due on a schedule or identified during service. So convenient for James Island residents. Waiting? Charleston County Library, stores, and restaurants are right across the street. Or just relax in their reception area or outside on their bench.
Had a wonderful experience at Dinkins auto! They took very good care of me and my car. Would highly recommend!
Had to get a good bit of work done a couple weeks ago. And just recently, my car wouldnt start. Had it towed to Dinkins, and long story short, my car magically turned on. They checked for loose connections and didnt charge me a penny for the diagnostics of my car! Thankful for them this week.
I highly recommend this family owned and run James Island auto repair shop. I have been taking my cars to Dinkins for years. Theyve never done me wrong. They are a full service shop except for body work (I think). They also fixed my little trailer for me. Joe Dinkins runs a fireworks stand before July 4 and New Years. He has great prices and lots products.
Perfect service! They saved my $250 compared to the Mercedes dealership service. I will never bring my Mercedes Benz or any car anywhere else but Dinkins! Yall never got annoyed with my constant calls about my car, and the woman at the front desk was so nice and very helpful! Thanks a million yall!
Dinkins saved our bacon! We were trying to get out of town for a hurricane evacuation when the brakes went out on my Dodge truck. First of all they were open, then they worked us in the same day and got us out and going within 4 hours. That is great service and the price was reasonable too! We will be back.
My husband and I were thrilled to find out about Dinkins! We have recommended them to family and friends. The work is done in a timely manner and the cost is so reasonable. They are so informative and always so friendly! Awesome to have a place to work on your car that you can trust!!
Dinkins was wonderful! Had an emergency blowout first thing in the morning and they checked my car out and put new tires on and I was back on the road by that evening. They are wonderful!
Friendly Staff.Quick turn around time. I Highly recommend!
The best Honest mechanics in town. I am at the age where I have anxiety about my old car, so before I took it on a trip, had Dinkins check it all out from belts to tie rods, etc..all was up to snuff---why?????? because they are always the ones I trust to service my 2001 Toyota. It I went on my few day trip and the car purred like a kitten. Thank you for always giving me the best, honest service in town.
I had some car trouble driving down to SC on vacation and needed a last minute fix. Dinkins was too booked to work on my vehicle in the time I needed it but were nice enough to tell me as much as they could about what was wrong with it and let me take it to another shop. Friendly and trustworthy!
The whole gang at Dinkins is great...service with a smile. They are good at fitting me in, figuring out the problem, and charging fair rates. Highly recommend.
Dinkins Auto is the only place we take our vehicles for oil changes. They have always done a great job and offer Mobil 1. Thank you guys for always being there.
Quality service from the front desk to the back!
Fantastic. Fabulous. Friendly and competent. Did what they committed to at the price they estimated. Very pleased with the service they provided and the manner in which they provided it. I will return.
As a new resident of James Island and faced with an emergent issue with my car I called on Dinkins as they are just down the street from me. Denise and the crew took me in immediately and went beyond my expectations with their understanding and patience. There is no price tag for piece of mind.Thank you and bravo !
Ive been coming to Dinkins for the past 3 years as I moved to Charleston from PA and needed to find a reliable mechanic who wouldnt charge me more than necessary. I was referred to Dinkins by a mentor and have been thrilled with their service for years. Typically I go there for oil changes, but Ive had to have them do $1,000+ work on my car as well (catalytic converter and resonator, among other things). Overall, their service has been prompt and of high quality, their prices have been fair, and they have always seemed incredibly down to earth and personable.Furthermore, the other morning I went in for an oil change and they were not all that busy. They got me in and out in less than 20 minutes. I was thrilled. I would recommend that any and all Charleston area drivers take advantage of this fantastic auto service. I live in at Abberly in West Ashley so they are a bit of a drive for me (25-30 minutes with traffic), but they are well worth it.
Im happy to return to Dinkins each time I need work on my 2009 Kia Sedona. A vehicle with this kind of age needs a discerning touch. These folks never do more than is needed, but will suggest sensible actions to keep my venerable vehicle on the road when needed.Its especially reassuring to get strait answers about maintenance, longevity, cost and value from my friends a Dinkins.Good atmosphere, good parking, and a dear lady at the front desk that you know would be great to share a beer with.Thanks Dinkins!
Theyre always great!
Service is quick and complete. Brought the vehicle in one afternoon, had the diagnostics done and parts listed for repair. Work was performed the next day and had the vehicle back within 24 hours.Very knowledgeable staff, friendly counter service, and always ready to explain any questions customers may have.
Ive used Dinkins for years through multiple vehicles. You can trust Joe Dinkins.Never had a dishonest diagnosis or price qoute. Repairs have always been completed on or before said time.Exactly what an auto repair shop SHOULD be.
Weve been a customer for a couple years now. My wife and I have not found a more concise and trustworthy auto service than we have experienced at Dinkins. Most recently we received a call that a particular part needed replaced, so we told them to go ahead and replace it. Later they called and said the mechanic was not sold on that being the issue so he took each of the parts off, cleaned and re-greased, and tested once again. After test driving again the original diagnosis turned out to not be the issue. Instead of just replacing the first thing that came to mind they took the time to care about the vehicle, the customer, and their expertise/reputation in order to find the actual problem. They couldve replaced the original diagnosis and I wouldve had no idea. Not only did they not take advantage of us, they didnt even charge us for the extra labor involved. Thank you Dinkins for always being honest and up front with cost and diagnosis! As long as you guys are around we will rely on you to service our vehicles.
Just moved to Charleston and needed a car repair shop for our volvos - these guys are great! Received appointment quickly, provided quote and honored the price, reasonable price, great service. Denise is wonderful to work with.
I was visiting friends from out of town and had a coolant leak. Was recommended Dinkins and they were spot on, got me in, knew what was wrong and fixed it. Honest shop with good communication at a fair price.
Dinkins Auto Service is very reliable. The staff know what they are doing and do a complete and excellent job. They are efficient and knowlegeble. I recommend them to everyone I know.
Skilled mechanics and excellent customer service! I’ve been taking my Volvo here since 2016. Denise is always very helpful and curteous. Very happy client.
Been going here for years. I trust their work. Their charges are fair. If anything isn’t just right Joe will make it right and that’s why I trust them. It is good to build a relationship with local businesses here on James Island and I honestly can’t remember how long I’ve veen going there, but it’s more than 10 years.
Very good people with a high standard of working knowledge
My husband and I are very happy with the service we had. We have a Subaru and a Jaguar. The repairs were done timely with Great communication and cost efficient. We would highly recommend dinkin’s.
My 2008 Volvo was in the shop - elsewhere - five times last summer to fix the A/C and you know that in SC you cannot have a car without A/C in the summer. I took it in, had immediate diagnosis & estimate and had the car back at quoted price in two days and it is working FINE.
Honest evaluation. Familyoperated.
I just picked my truck up from Dinkins auto..my ignition assembly lock had to be replaced..they charged me $216 for the part that I found out only cost $114.00 elsewhere and charged me $300 labor...I paid $520.00 to get my ignition lock changed when I got home I called 3 other places on quotes for labor and noone priced me higher than 200 bucks in labor..I called back to ask why was I charged an extra $100 than other places charged and the lady said the $100 was being charged for diagnosing the problem..smh..I was ripped off big time..single mom of two and they took advantage of me! Thanks alot Dinkins
Timely, accurate repair. Fair price. Great James Island location.
Honest, reliable, and trustworthy folksTheyre greatDont try to upsell stuff you wouldnt needTheyve even looked at potential issues/concerns of mine, and when they assessed that no work needed to be done, they sent me on my way with no chargeHave taken multiple vehicles to them and will continue to go to them
Best car service on the island. The entire staff are friendly and provide top notch care at very affordable prices.
Always great customer service. Always quick, reasonably priced specially with competitors.
Great job, reliable and quick! Love having a good repair shop within walking distance to home.
I trust Dinkins Auto. Good work. Fast service. Real people that listen to me and are always helpful and friendly.
Professional as always. No BS. A client since 2016.
Great job, smiling face nice team of family will go back again thank you guys You Rock
Always fast and reliable service..and fair prices too!
The folks at Dinkins are awesome - the work is great and the prices are too.
Always good. Mr. Dinkins and his team have watched out for both my wallet and 7 different cars throughout the last 9 years. They are my top recommendation in Charleston.
Great place to get affordable quality auto repairs on all makes and models
Excellent service.
Great service. Fast. Professional. Trustworthy.
Pleasant, courteous and professional.
Excellent service on my Volvo S80--
Have an older truck with intermittent starter problems. Took it to them and 3 days later was told by their most unfriendly receptionist the truck is ready. When I asked to speak to the mechanic I was given a huff of frustration over this questioning. I was sold a useless part that did nothing to solve the problem and told to jiggle the key in the ignition to help the starter engage. I am now having to take my truck to another shop and more time off work or car rental to have this problem corrected... Save yourself the time and frustration, go to any other shop besides Dinkins.
Lady at the desk will cause this business to lose alot of money esp. from minorities she is a blatant racist I hate dealing with her. She has been rude to me on more than 2 occasions. If the owner doesnt want to serve a particular people he should add that in his ad seriously!!!!!
Honest, capable, quick, and cheap, too. Like having a mechanic in the family!
They purposely damaged my car so I would come back to them to fix it. I will not trust them ever again and neither should you
They do good work at a fair price
Prompt and quality work on my VW Jetta. Pricing is consistent with what my research told me it should be.
Do not use Dinkins. I had an older model cadillac they let me dump $1200 into and the first time I drove it upon getting it back it broke down. Not only that but they refused to pay for towing back to thier shop. They then told me I had a cracked head and that it would be $4500 for another engine. I had used my tax return money for the first repair and gone all summer without a car. Had no car to get my child to school which was starting in two weeks. Wouldnt get near them if I were you. Bunch of crooks. I had to pay for the tow back to their shop and they had not fixed my car properly. I tell everybody I can not to use Dinkins. Go to Brysons. He is a decent Volvo mechanic.
Awesome sevice
Never disappointed with Dinkins.
Nice people, honest accesment
Trustworthy, friendly, and fair!
Quick and efficient.
Outstanding service, courteous employees
Great service.
Master mechanics, the real deal.
Great
Good.