They installed my garage door opener to an upgraded, quieter model and actually sold me down from the model I asked about. This just showed me the type of integrity and customer attention they provide. They recently came to adjust my door and I had they change the rollers on the door to help quiet the setup even more, since my sons room is above the garage. Would recommend RCS 10/10 times.
Have only good things to say about RCS. Start to finish it was a great experience. We had a big project. Adding an additional garage door in our shop and installing a new 2 post lift. From office staff to professional installers, everyone was knowledgeable, patient, polite. The installers took the time to make sure my husband was happy with each phase of the project but worked quickly as well. Everything looks neat and professional, just what we needed for our shop. Thank you RCS, will recommend and use you for future projects.
RCS was great. The technician, Trey, was very helpful and showed us how to access the app to operate the garage door remotely. He even took the time to help out one of our neighbors with a problem they were having with their remote. I would certainly recommend RCS to my friends and neighbors.
We just had a garage door installed by RCS Garage Doors. The experience was fantastic from start to finish. Customer service was always impeccable. Ryan came out and game us a quote. He was very clear about what would be needed and had the quote ready quickly. Such a nice guy. We were kept updated about when our door would be ready. Kevin was our installer and he did a terrific job. He was helpful, personable, and made sure we understood everything. The door runs smoothly and looks great. Everyone that I spoke with in the office was wonderful. They couldnt have been more helpful. This was one of the best experiences I have had in 30 years of home ownership! I would absolutely use this company again and I would recommend them to anyone.
Having some experience with door sensors, the techetian was thorough and new the product very well. Gave me some ideas and solutions that may solve my intermittent problem. Thank you.
Anthony from RCS just came for my appointment and within 30 minutes, he had all my doors working perfectly and he showed me how to maintain them myself in the future. He was patient while I learned and also pointed out multiple areas with special function in overall door operation, so I gained a holistic view of the door. Much appreciated Anthony and RCS; this is how to get customers for life.
Daniel and Matt installed a 13 foot Copay roll up door on my out building/barn on 6/29/21. They did an outstanding job. I couldnt be more pleased. The price they charged was lower than any of the other estimates I received. It has a great warranty as well. I knew that neither my building nor my ground were very level, but they had no problem squaring everything up and it looks and performs better than I had imagined. The only problem they had was that it was too long and heavy for them to safely set it into the top bracket. They called Ryan, who offered to quickly come out and give them an extra set of hands. He was here in about 15 minutes and before much longer they had it all finished. (sorry about the bee sting, Ryan). When the door was rolled down the first time they noticed a couple of minor dints from the factory. They seemed more upset about it than I was. They said they would contact the factory and have a new one sent out and reinstalled. I told them it is just a barn door and not to bother with replacing it. Daniel took a piece of scrap wood and almost completely made them disappear. I would recommend RCS to anyone looking for repairs or new installation of any type garage door.THANK YOU RCS
Clear communication, efficient, detailed and very easy to do business with. Even the lead time is honest and not over exaggerated at these current times. Honest communication on length of time to secure doors.Anthony is a complete asset for you company, clear communication and very helpful.
Wonderful experience. Called to get a quote during this fabulous pandemic, spoke to JD and Ryan Johnston came out immediately to give me a quote for a new garage door and opener install.It was installed today and they gave me a 9 to 11 window and promptly called and showed up at 9am.The door is beautiful and I keep going into my garage for that new door smell. I was very pleased with the install and cleanup. I highly recommend them.The only thing I would suggest to improve upon, if I may, is the communication on the status of the order, and be aware there is a credit card processing fee I was not aware of.
ANTHONY was very helpful in informing me of my options to improve my existing garage door aesthetics. He is creative and makes suggestions that benefit the customer first. I will be an RCS Garage Door lifetime customer!
5 stars and highly recommend RCS, especially Matt. We contacted the call center & even though it was a busy weekend for them, Matt was able to come by. Our garage door was slanted & stopped half-way but Matt was able level it up within 20 minutes. Fast efficient service and very friendly - asked if we had any questions and was happy to help. Thank you, Matt!
My mom had her tensioner spring break on her garage door and was unable to get out of her garage. RCS called her first thing in the morning and had a technician there within a few hours. Ryan explained everything that needed to be done and was finished quickly. He took additional time to show my mom how to take care of her garage doors and opener! He was very friendly and professional! Thank you!
We have worked with them on many projects. They were great. Their customer service was amazing. Highly recommend!
Anthony was awesome went over and beyond his job of just fixing my tracking Will recommend to anyone needing help with their garage repairs. Thank you so much!!!!!
Today, I returned home from the store, pushed my garage door opener remote and watched as the wood mount split and fell to the ground. I called RCS and was fortunate to get a same day appointment. The tech, Matt was cordial, knowledgeable, and efficient. The prices were also very reasonable in my opinion, and because of that I had him replace the old wood mount on our other door as well. Bravo Matt!
Matt installed a spring today on the garage door, he was very professional and thorough. I really appreciated him. There was some trouble getting the correct part in a timely manner but otherwise very satisfied! Would use again!
Great service! Fast and efficient. Matt was great with our garage door. Very knowledgeable about what he is doing. Would definitely recommend.
Anthony and Eric together knocked my job outta the ballpark..... Excellent customer service and honest with their recommendations. Two garage doors and two new motors. I’m one very happy customer..... would recommend to anyone who has garage door needs.
Since the beginning of Covid we have started doing remodeling on our 13 year old home. We got to the garage doors to spruce up the exterior of the house and add some window with natural light in the garages. We reached out to RCS because of all there glowing reviews to get a estimate on new doors and look at samples of door panels they offer.The technican came out to measure the doors and show us samples. The pricing was fair so we moved forward. Once the doors arrived they were in contact with us and scheduled a Friday install. Bob the owner came out when the guys were getting started and by 3pm we had new garage doors.The whole process was very smooth and pricing was fair. Would definitely recommend them to anyone that is in need of garage door replacement or repair work.
Definitely recommend RCS Garage Doors for any repair work on your garage. Timely response & awesome customer service! Matt was very professional and efficient!
Matt was fantastic! We recently purchased a home and did not have the code for the garage door or remote. The company has very reasonable prices and Matt inspected everything while he was here. He even helped me replace the trim That I was working on when he came. Great service!
Great service from Matt. Called and came earlier than scheduled and replaced springs in a short time. Price was about what was expected. Explained what he was doing and then did it professionally.
I said I would change my review if an issue was resolved and I have to say RCS Garage Doors came through for me in a big way. There was originally some mix-up with the scheduling and when I reached out to the company, they gave me fantastic attention and customer service despite my door only being a very basic model. They could have swept my complaint aside but instead they gave it great attention and had my issue resolved the same day. I am very impressed with them and their customer service and I would recommend them in the future to anyone. Thank you!
Call center was professional and sent repairman Matt out within two days. Matt was very knowledgeable and friendly; he installed a new motor on our garage door in less than an hour on his initial visit. We will use this company exclusively!
I could not have had a better experience with RCS and Ryan in particular. After our garage door stopped working, I was recommended RCS from my friend/realtor. I was given other recommendations from other friends but am so glad I chose RCS. They were able to come out just hours after I called and I felt the price we were quoted was very responsible. Ryan was professional, courtesy, knowledgeable and all around just a nice guy (which goes a long way in my book). Unexpected home repairs are never fun so it’s definitely nice to say you at least had a good experience. I’d definitely recommend RCS.
We had a great experience with RCS. Ryan took the time to listen to us and help us decide on the right door for our house. The showroom they have really lets you see the different options and styles. The guys that came to install were knowledgeable on the product and really took their time to get the job done 100% accurate. And before they left they made sure I knew about all the features on the key pad. Thank you RCS for making this job way easier than I thought it was going to be!
Quick service!!! He was in and out in less than 10 minutes!! Will definitely use again in the future! Very nice, very friendly.
Mike was super helpful answering questions and giving us advice about two new double door garage doors. He was prompt, polite, and knowledgeable when he came out to measure. The installers did a great job and the doors look and operate perfectly! We will happily recommend RCS Garage Doors to our friends and family!
RCS was great! I needed both garage doors repaired that another company couldn’t fix. We called RCS and Ryan came out fixed both the same day. He did a great job and in short order. They are a great value and I will be using them in the future!
Anthony came out and did great job. Very courteous and explained everything!
Matt did a great job restoring the function of teh garage door
My door was repaired courteously and quickly. I appreciated that fact that the technician did not attempt to sell a service or product that I did not need.
Our home was built by Pulte in Sun City 5.5 years ago. In Feb of 2015 RCS installed the garage door. The opener they used was so noisy that it could be heard throughout the entire home so I replaced it after 18 months. Now, I just had a spring break and when they were replaced it was discovered that RCS used two totally different length and gauge springs when they installed the door. The photo shown is the original springs. The top spring in the photo is a 22 inch spring and the bottom spring (the one that broke) is a 25 inch one. While one can determine the lift rating of two different springs and then order to get a matching set, I feel this was just a company using what was available knowing one of the springs would give out faster due to the difference in sizes.Funny thing, their sticker on the door says Right from the StartUPDATE!While I was disappointed in the fact that the springs were different sizes after further research I find that 30% of the manufacturers and repair business do this to save on inventory. Nothing underhanded should be taken from this fact.Note the Incredible response from Bob S. the owner of RCS garage doors. While I have already replaced my springs on my own, he offered to make me a satisfied customer by going above and beyond the call of customer service to make it Right to the EndThank you for the offer Bob - GREAT CUSTOMER SERVICE!Im changing my review from two stars to FIVE stars based on Bobs willingness to do more than the right thing!Kevin VanA.
Our Garage door came off its track when we returned home on Christmas Night. I started called garage repair places on Saturday morning as my car was in the garage. RCS was the only company that answered their phone. Matt the technician made an appointment for 11 am and showed up on time. He quickly assessed the situation, fixed the door, and recommended new rollers. We were very satisfied with his work and would definitely use this company again. I would give them 5 star s.
Anthony was excellent. Our spring broke and we got a same day appointment. He got the door open and moved our car out, since we wouldnt have the spring until the next day. He was thorough. I appreciate he wore a mask and was respectful to my mom. We will call them again!
I had a wonderful experience with RCS. Ryan, my technician, was able to walk me through fixing my sensors prior to his arrival. He explained to me what happened and how to fix it in case I come across the problem again. He was awesome. I would highly recommend them. Thanks again!
We had issues with our door sensors. RCS responded quickly and had the door fixed in just a short time. Matt, the technician, we courteous and identified another issue that was not obvious and took care of it on the spot. Ill definitely use RCS again.
Daniel, J&Z did a great job of installing my 4, 12x12 commercial doors with openers.
Great experience with RCS - Mike, Eunice and Ryan! Easy to schedule and great communication throughout the process. The installation of our new motor by Ryan was also super efficient and clean! Great from start to finish!
Was very pleased with Anthony’s professionalism, checked everything to make sure the door was working properly. He was very personal and helpful! I will call RCS Garage Doors again!
We were having problems with a broken garage door at our rental property. I contacted RCS and they were amazing to work with in scheduling someone to come out to fix our damaged door. We thought we would have to replace the door but they replaced the broken parts and were able to save the garage door. RCS Garage Doors will be our go to provider for all of our garage door needs.
I was extremely pleased with my estimate today made by Ryan Wiley. He was on time, very friendly and professional. He is extremely knowledgeable and went above and beyond quoting my garage door. I was very impressed and I am so glad I called RCS! They are lucky to have such a great employee!!
The commercial door manager Ryan made sure the installers had everything that was quoted in my price.. Dustin, Zach and Daniel were very professional and answered all my questions about my new system.. I would definitely recommend this company to anyone family and friends as well.
Work was completed ahead of schedule. Matt, the technician, was professional and knowledgeable. He took the time to show me routine maintenance that I could do myself.
I recently moved into a 30 year old house that I sarcastically refer to as the Money Pit. After having one of my garage doors slightly damaged during a septic repair, RCS came out to take a look. The technician was on time (a little early actually), friendly and professional. He took pity on my plight and got both of my garage doors stabilized and functional for a minimal cost. He then walked through the various options to replace both doors, generated a quote on the spot, but didnt pressure me at all to make a decision (he simply said call us when youre ready). Overall Im very happy with RCS and when funds permit (and the Money Pit stops sucking my bank account dry), I fully intend to move forward with them on the replacements.
Anthony showed up as I was told he accessed what I needed. He then gave me my options and ask what I wanted as well. I agreed to have both new operators replaced from old chain to belt with WiFi and he was short one but upgraded one of my operators for same price. So got one better operator for same price. Everything went smooth. One of my doors seem to be a bit heavy but I’ll be calling them back out in few months to replace both my doors with new ones which will be insulated and new seals tracks and all. Great company will definitely be my go to garage door company.
Anthony did a great job at my parents house. The work looks great, and they keep talking about how polite and helpful he was. Thanks, guys. Well definitely use you again.
What a great experience! RCS was very quick to respond and was extremely accommodating with my schedule. The representative, Ryan, who installed opener, was super knowledgeable. He didnt mind answering any and all questions I had about the workings of garage doors. RCS was quick with the new installation and left the garage pristine. I hope you are lucky enough to have Ryan as your installer. He was a pleasure!
We have dealt with RCS for a number of years and they have delivered nothing but top notch service. We love our new Clopay door that they installed! Donnie and Steve were great, appreciate the good job they did. Solid company!
Had a wonderful experience with RCS Garage Door. Accident happened, car hit the Garage door when it came back down. I had Matthew King show up, give me quick quote ($250.00 minimum) to fix/tune up and repair the damage of the Garage door. Extremely happy with the service and trusted all the advice given.Personal Damage Report:Dented/Smahed in the bottom of one of the panelsBottom threshold fell off the garage doorEnded up loosing 2-3 wheels after the hit of the garage doorQuick Repair Report:Bottom panel was pushed back out, honestly hard to even see the damage anymore.Threshold was bolted back on the door, its never going anywhereThe garage door itself is 1000% smoother then before the repair.Interesting fact: Didnt know this company, Didnt know who to reach out to and honestly I dont regret my choice after the repair/payment was completed.I will come back or advise anyone to use this company based on my personal experience.Thank you!
Matt fixed my double wooden door that has been giving me trouble for years. We have had it serviced repeatedly but it never worked right. Matt assessed the problem with the help of the RCS crew. He was prompt, courteous, neat and efficient. Thank you
Excellent service, thank you!
No issues, Matt came out on time, very friendly, no complaints at all.
The garage door repairman was experienced and professional, it was a job well done.
Matt was very honest and professional. The customer service was outstanding. Will not call on or recommend another garage door contractor going forward.Mike and Shirlene
Ryan was incredibly helpful. Professional and on time. He knew exactly what the cause of our garage door issue was. I will recommend RCS and Ryan to everyone moving forward.
Anthony did a great job fixing our garage door. He explained all I need to know, Very nice to deal with. very professional!
These guys are awesome!! They came and got my store safe and secure. Private Label thanks you!!
We had a great experience with RCS Garage Doors. The technician, Steve, arrived at the scheduled time and completed the service repair professionally and expeditiously. I would highly recommend RCS!!
I had a problem on my garage door, so I called RCA and in 10 minutes a technician called me back, very friendly and came to repair.Ryan did a excellent job explaining the problem, how long to fix. They have a good price and 2 yrs warranty. I really recommend them ...
Same-day service, Ryan the tech arrived and immediately diagnosed the problem with the garage door opener then fixed it. Reasonable fees without upcharging/selling. A pro. Would recommend and use again. Great job!
Steve was very nice. He came in and got the door working in no time. I thought for sure it would be a huge job and he made it look so easy, explained what he was doing every step of the way. I would definitely recommend this company if you have garage door issues.
Anthony V. at RCS Garage Doors came out today. He was professional and polite and explained the problem to my satisfaction. The repair was done in a short time. Anthony V. made this experience pleasant. Thanks
Matt King called ahead, came out and provided great service. He determined a full motor replacement wasn’t required yet, and I appreciated the honesty. He then lived up the full door. Would definitely recommend this company.
Great people to do business with!
Anthony arrived right on time. He was very courteous, knowledgeable and professional. His quote for the repair was great. He installed the new garage door in a short time and was done. Great job. Highly recommend this company.
We booked RCS Garage door after shopping around and getting quotes from 3 competitors. The sales team stood out and helped us choose what was best for our project. After booking, the door arrived in the quoted 2 week time which was perfect since we are expecting our first child any day.The contractor on our job missed a small piece so when the team showed up to install the garge door, the structure was not ready. RCS rescheduled for the very next day and executed in less than 2 hrs. They even walked us through set-up and helped make sure we understood everything about the door.I highly recommend RCS and their team!! 5 star experience and would recommend to a friend any day! Ryan, Eric and Tammy made the experience such a breeze!! Thank you!
The office staff was pleasant and the reservation was quick. The service was excellent. They were friendly and helpful. Id reccomend this company. Thanks so much!
Me and my husband had to have the motor replaced on our garage. RCS sent out Matthew Black to replace the motor he was very professional and really knowledgeable with walking us through our new system! Thank you Matt for your help.
I was excited about my order but they quickly changed my delivery date to 2-3 mos. out. When I wanted to cancel order, they suddenly found one and delivered within 2 days with install.>?????
Highly recommend this company.The sales representative, Ryan, and the entire staff was amazing.Ryan assisted us with designing the door, placing the order and answering all of questions.The person who installed the door was timely, friendly and installed and removed the old door timely.The new door is amazingly quiet and has a great visual appeal.
I was able to get scheduled for service the day after calling. Anthony was pleasant and quick! In and out within an hour for wiring and sensor fix.
RCS is the only company we will call for our garage door needs. They are responsive, professional and always do a fantastic job. they don’t try to sell you something you don’t need, their prices are reasonable and they show up when they say they will.
I have used RCS GARAGE DOORS many times over the years. Their friendly and knowledgeable staff is always available to help me even with the simplest of tasks (realigning sensors). I recently had to replace my Garage Door and their technicians were quick and very professional. HIGHLY RECOMMEND RCS GARAGE DOORS
Both Rian, in the main office, who help me pick out and settle on the top pane for our existing garage door that was being replaced with a pane with the Charleston 503 glass panes, to Steve, who came to our home to double check everything before the final order was placed, the process was perfect. Everything was exactly how I would have wanted it to go.
As a builder I have used RCS for all new construction install services and have always had great service and experiences with RCSs team: Mike, Tammy, Brooke. My latest jobs were no exception 1) new construction install with Kevin and 2nd) repair service work on an older unit with Anthony Vanderpool. We received exceptional service from them both as they were punctual, polite, and very resourceful in meeting our needs and timelines. Thanks again RCS for excellent service!
Hands down one of the most professional companies I have worked with! I used RCS to install a new garage door opener for my new home. Scheduling with the Field Manager Allen was a breeze and he was extremely helpful with information. The installer Matt actually came early for the install and took care of everything quickly and cleanly. He took his time to walk me through how to use the opener and answered all my questions. We needed a followup service call as well, and Allen personally came out to take care of all our needs. I would HIGHLY recommend RCS to anyone in need of garage door service!
We were stuck in our garage & they came out early Sunday morning & rescued us!! Matt was absolutely professional & did an excellent job!!
We called RCS, they were here within 24 hours, fixed our issue immediately. Anthony was our technician and was very friendly, professional, and provided us with a bunch of education to help extend the life of our garage door. I would highly recommend!
Fantastic buying experience that I would compare to the feel good you have when you buy from Chic-fil-a. Awesome response time and very knowledgeable staff. Someone answered the phone each time I called, each person who answered my call was trained well enough to answer all my questions. Estimate for 2 door openers was on time and less expensive than amazon. Install price was very good. Ryan my installer was early for the estimate appointment and early the next day install. I love how RCS use of tech to inform customer about products and to communicate with the customer. I had my Ryans cell number and was able to use sms communication which was very helpful with my busy schedule. I managed to lose my remote and staff was able to find my invoice, recommend new remote, train me on programing the remote and sold it to me at a fair price.
Great service by the office personnel and technician Ryan Willey. Ryan was very friendly and did a great job explaining what was needed.
Great job by Matt. Quick installation and he reviewed functionality of the units. Highly recomend.
Ryan was very professional, knowledgeable and helpful. Very pleased with the service. Would recommend you use RCS for your garage door needs
RCS Garage is the Bomb! If you have these guys come out you will see why they have a five star review. Matt was my technician and he was absolutely fantastic!!!! They did such a great job and were so reasonably priced that my neighbor is going to have them fix his door as well.Give them a call, you won’t be disappointed !Well done Matt and RCS Garage Doors
Great service especially for an emergency on a Friday afternoon.They came out and fixed my garage door within 10 minutes.
I called the first company that came up in a google search to fix a garage door and spoke withJD (Joe). JD was super friendly and helped me fix the small issue with my garage door right away. I really appreciate his help and will use RCS garage doors the next time I have a garage door issue. I highly recommend RCS for garage door needs if you want awesome and honest service from knowledgeable professionals.
Matt came to our house today to replace the broken tension spring on our garage door and it works better than it did before and is exponentially more quiet as well. Matt is very knowledgeable, kind, courteous, funny and an all around fantastic technician and person. If we ever have any issues with our garage door I will absolutely be contacting RCS again and specifically ask for Matt as well as highly recommend RCS to all of my friends.
Summary:Exceptional customer service, fast work, professional.My garage door stopped working randomly despite it being under 13 years old and always having worked fine. I reached out to RCS and was greeted by a very polite woman. I explained to her the issue and she set me up with a technician within a reasonable timeframe.Ryan arrived at my home at the scheduled appointment time and was extremely courteous and professional. He diagnosed the problem and offered me several solutions and different price points. He worked fast and efficiently, it was fixed within the hour! It’s always awesome to receive customer service that is of a higher caliber. My #1 complaint with many companies is that the customer service isn’t there. It’s not that hard to be nice and professional and Ryan encompassed what it’s truly means to give awesome customer service. My garage door now feels, sounds and works like it’s BRAND NEW. I highly recommend RCS and if possible, have them set you up with Ryan.
Great service.
Thank you, Thank you,Thank you! I came home late this evening and opened my garage. Pulled in and of course it wouldn’t close. Its a cold and rainy weekend. My husband and I tried to close it on our own manually and made it even worse. So I called this company and got to a really nice guy named Matt. He said he could be here in 25 mins. He came out observes the issue and let us know that he could fix it. He took his time and made sure everything was working properly. The door sounds and moves better than it did when we built the house! Thank you Matt for your amazing service! Polite, patient and informative! Great Job!
RCS was able to get us scheduled quickly and our technician Steve showed up and quickly identified and fixed the issue. Our sensor wiring had gone bad and Steve had us up and running in no time. Highly recommend them they did an awesome job!
RCS Garage Doors have been wonderful to work with! Weve unfortunately had a couple of issues with our door (installed by another company), and both times RCS has been excellent: responsive, timely, friendly, thorough, and knowledgeable. Theyve been able to quickly diagnose the issue and resolve it easily. Ryan & Jason were the most recent techs Ive worked with and couldnt ask for nicer, smarter guys to help fix our problem door. Would highly recommend these guys and RCS to everyone!
Our technician Ryan did a great job. He was fast professional and on time. I have problematic garage doors and have now used 3 different companies in the last 2 or 3 years. This one definitely had the most trustworthy feel.
Wow! What a great experience with RCS! My garage door spring broke and they were there with in an hour to replace it! Now that was fast! They even serviced my opener. Talk about taking care of the customer! I highly recommend this company for any of your garage door needs.
Our garage door opener failed and we called RCS doors. Matt arrived on time and completed the job quickly. He was professional, efficient and a all around nice guy. We would recommend his service to anyone! He even programmed the new opener to my car (that was super nice of him).Great work, quick and on time give these guys your business you’ll be glad you did !!
My wife said Matt did a great job and he gave her cookies as well
Excellent Service
Super fast service, came out same day! Very knowledgeable and new exactly how to fix the problem. Very courteous technician. Would highly recommend.
I highly recommend this company to anyone. Steve Cali was great and professional! Their prices are reasonable and the install was quick.