I love to get all of my childhood European candy and sweets from here. All their food is amazing and most of it is fresh. The staff is so kind!
In the whole Mecklenburg county area this is the only store where you will find real Russian and eastern European food. We take a drive of 1 hour just to get snacks and drinks from this store. The selection of chocolates, snacks, drinks and teas is wonderful. I love to assemble chocolate baskets for my friends with lots and lots of different chocolates. They have the best brands for bread sticks a great quality fruit teas.
The owner is REALLY RUDE. Treats those workers really poor. Yells like crazy at his workers. Seems like someone has mental issues.
Honestly, this place surpassed my expectations. Service was outstanding. Assortment is huge - even some products from my home state in Russia, which I haven’t seen in other Russian stores. Everything is super fresh and up to date. Definitely coming back again. Awesome job folks - this place is a gem!
Loved the different candies I purchased and if I lived nearby, I would shop there for my regular groceries. The staff was also very pleasant and made a lot of great recommendations for the cadies I was looking for.
We had such a great experience at this store today! Very clean and shelves are full of yummy European foods. The two ladies working at the store were super-nice and sweet, and so kind towards children. Highly recommend!
I am so dissatisfied. I drove 4 hours to the store, and they forgot so many my items what I was going to purchase. Items at the receipt don’t have any names and you don’t know if you were charged and didn’t receive your product, or they just forgot, period. Will not go again. Most interesting part! They have my phone number because I called about forgotten items and clarification on receipt, after this review they sent me nasty text and harassed me. Way to go! Typic Soviet Union service experience. Wow
Excellent selection of European foods. Great customer service. Definitely going back and taking a cooler with me, the deli meat selection is outstanding!
Amazing selection of Eastern European foods, staff are friendly and very helpful, love this store
This is a fantastic Russian grocery store. I visited it for the first time today after reading the mixed reviews on google and Yelp.The people are friendly and helpful. It is quite unfortunate that Americans are giving such low ratings due the fact that the owners have a mandatory mask mandate and request the use of hand sanitizer.One must understand that the American attitude of “customer is always right” and store employees doting upon rude customers is a purely American phenomenon- it is not this way in other countries and is certainly not this way in Russia.If you do not enter with an attitude of entitlement and instead humble yourself a bit to experience a taste of the rich culture and foods of Russia, you will not be so disappointed.P.S. the array and variety of products here are quite rare, and high quality, difficult to find this selection in other Russian store.Overall, i would highly recommend it.
Moved from WA, I was shocked with treatment in this Russian store. All Russian store in Vancouver, WA allow everyone mask or no mask, (because they are useless).I thought only Costco has gestapo rules about masks. This store went up and beyond requiring using hand sanitizer, which is more dangerous then effective to kill the virus (Im a nurse I do my research). Hand washing is a most effective way, so provide soap and water, not toxic useless hand sanitizer. Never will shop there, unless they change their rules.
They have a variety of russian / european beers and wines. They also have a great selection of salamis and sausages, candies and teas. They are always friendly and helpful.
Great selection of Eastern European food. Very nice owners and staff. 5-stars all around.
They wiped down the carts,had hand sanitizer,clean bathrooms and they were helpful and friendly. I will be back. I love their food. Like the deserts and the french and german Salami and other things also. They cost a little more but its worth it. The flavor is so tasty.
Cool people lets go
Was very unwelcoming and all employees and customers looked at me as I didnt belong there. Just heads up to anyone that is not of the European descent
Walked in and they sprayed me with sanitizer! Scary place.
Awesome response to covid. When entering the store, they will sanitize your hands, there is no crowd, ordering and paying are separated. I feel safe going to the store. Decent selection of cold cuts, russian and eastern European food
Come with your own scale! Posting the picture below, check out the weight and the price. The product is overweighted by $5. I went ahead and returned to the store to get things straightened out. Customer service provided by the store owner was incredibly unprofessional and rude. Yet, I got the price difference returned, but no apologies were sent my way. I advised the store owner about possible reviews, and she literally said that she doesnt care about. the cashier was really nice and apologized right away and asked me to come back. However, Id like to avoid this store moving forward. This review is just to warn you about weight lies. Be careful and pay more attention.
Always fresh sausage and fish. Very nice staff and great location)
STUPIDS PEOPLE WORKING THERE
Great selection and very friendly and helpful staff.
Very clean and well organized. The employees are very nice and helpful. They also have a large variety of foods. The dumplings are handmade and very tasty and have sweets galore.
Amazing Russian store with deli! Amazing Russian beer, Georgia wine. Baked goods always fresh
We love this place. Amazing european selection. Very nice people and súper clean.
More worried about masks then customers.. Check out my review on my Facebook page ~~> The Russian Comrade
The best selection of amazing food. Must see and buy some great eats! Meats. Bread. Grain. Drinks. Beer. Vine. Candy. Preserved goods.Cooler, freezer and dry storage merchandise.
This market has a large selection of eastern European groceries. The edibles include a wonderful selection of deli meats, cheeses, pickles, and my favorite a selection of rich rye bread . Other items include wines, sweets, and imported tins of fish and other meats. If youre having a get-together with friends come by here and purchase a few delicious items that you would rarely see in the Charlotte area.
Definitely a place to return to for delightful desserts. All Eastern European Sweets and salty foods. But hand picked by the owner. Just note, that the loose candies are (not marked as such) by the pound. I give it only four stars for being so small. But the Elite Choice of items makes up for it.
They didnt have what I needed but it appears to be a nice store for Russian and some Polish supplies
Excellent food and fair prices. Definitely recommend!
Always great food.My eggs benedict were delicious.Service was very good also.The manager always remembers his customers and lets them know it.Love the place.
I LOVE this newer, bigger, renovated place so much better than their last one. Cleaner, three isles instead of one, therefore there times more product options. Food from all over Eastern Europe, from the few labels I red: Russian, Polish, Moldovan/Romanian, Azerbaijan, and many others. They even have a small section for wine bottles from the Russian winery I had the privilege of seeing in Chapel Hill. Fresh dairy products and sausages in the deli section. Bigger bear selection, a ton of jarred goods and a heavenly Lage section of tea varieties.So excited the are at a more accessible location. Oh yes, and the best thing! The owner was there, stocking sheds WITH her kids! She came up to me said hello with a bug smile offered help. She is super kind, genuine and warm hearted. And her worker/employee lady was really nice as well. Simple people that showed great American style customer service. I am definitely going back there more often!
This place is great, their products remind me me of back home 🤗
This is an old school store where you will be taken care of by the great staff
Best European/Russian store in Charlotte!Have ran into near expired or expired products IN OTHER European stores in Charlotte. But this store has been good!Prices are kinda high tho!Need some coupons in my mail, they will see buying Kalbasa more often lol
One of the best ones in charlotte
Some of the produce is not fresh and questionable whether it is safe to eat it or not. They will let you taste test a product that is fresh but what you bring home is not fresh. When I called and questioned them about it they were extremely rude and said that they for bid me to purchase at their store. These people have absolutely no no knowledge of what customer service is. In my opinion they really need to get a visit from the health department for safety reasons.
Overpriced food with a terrible quality. Been twice there, second time was a last straw. Bought canned fish and almost poisoned to death. Got some russian kielbasa which was smelling terribly foul. Never again!!!
The most wonderful grocery store in America. Found everything I really missed from my country (Latvian) 5/5. Very friendly people!
Great store featuring European foods; everything from Polish, Russian, Romanian, Bulgarian, and others. Great selection of meat and cheeses in the deli. The lady who helped me out let me sample more than I probably should have in the deli. I had to buy a little of everything because it was so good
Wonderful assortment of meats, cheeses, dried fish, dairy, pastery,Russian and Polish style pickled vegetables, candies, wines, and MORE! Delightfully delicious. They will let you taste the sliced meats and cheeses too.
So excited to find this place! Very friendly folks! Great selection!!
Great service, friendly people.The best food you have ever had!
To all the people that don’t understand the Russian culture and leave bad reviews : “In Soviet Russia YOU need to be nice to the cashier“. Even in chain supermarkets here in the US you can run into stuff that’s expired and not fresh. It is your responsibility to check what you’re buying. Even though the staff could be nicer, one should understand and adjust to the cultural aspects of a place they go to. Most russian people don’t usually smile at people they don’t know and will talk strictly about business.
If you havent ever shopped at this food store, you will definitely want to visit them at their shiny new location at Crown Point near the corner of Sardis and Monroe. This spacious new store is bright and clean and chock full of all sorts of delicious foods that are important staples in many East European countries. But dont worry, they have the same helpful and friendly staff that will help you to taste a large variety of fresh deli meats, sausages and cheese and then slice them to order. Some of our favorite foods include the pelmeni dumplings, chocolate wafer cookies, and pickled herring as well as the huge assortment of chocolate candies. We have been shopping here for 15 years and so very thrilled that they have moved closer to our home.
What a wonderful experience! I just visited A&A and the staff was amazing they made me feel right at home and extremely helpful. Food is delicious and fresh with a variety of choices. I highly recommend this store to anyone wanting a taste of international delicatessens.
I usually don’t bother the leave negative reviews for bad experienceBut this time I’m.-bad costumer satisfaction-owner refuse to understand that I have breathing problems-made me wear mask, which I did-the reason for 1 star review is because owner do not care about costumer that have exemption.
We are regular customers at the store and always had a great experience with it. The products are fresh and tasty, and the sausage sold there is the only kind that our picky toddler would eat, which is saying a lot. The staff is professional, friendly and eager to help by either providing a recommendation or even giving a taste (if it is something from the deli department). One one occasion, a couple of the chocolate bars that we bought were slightly beyond the expiration date, but come on, its chocolate - it made no difference to quality or taste. Where it matters (e.g. meats, cheese or fish), the products were always fresh. I recommend this store to all my friends in Charlotte who miss the taste of European foods.
Would be a 5 star if they would have a bakery or made some fresh pirojki goodies. Very friendly people. Good selection of deli meats, frozen foods, wines, candies and other things including a little pharmacy where you can find citramon or other pills youre familiar with.
Amazing European Food selection!Some items might be a little pricey....but if you compare to US product is just a few cent difference.Clean and inviting.And you can taste cheese and kielbasa before you buy it!
All beef salami is the best weve ever had. Great bread from Lithuania and Latvia. Authentic pierogis.!
Very good. I would suggest better napkins though. Over priced for the area, maybe. My compliments to the chef.
Excellent, just like back home. Help them out and pay cash.
I love this store! It always has an excellent selection of Russian, Ukrainian and other Eastern European food.
Probably would have been great if we read any of the languages of the product sold here, we were just a little lost. Place was a little small, but they did have a whole lot of different things crammed in that one store
Best selection of European food on the east coast that I’ve been to so far!
Good place for Russian, Ukrainian, Polish (Slavic) food. Also includes a medicine counter. There is food from Romania, Estonia, Germany.
I been looking for a store with some German items. I’m found it, not only do they have some German lunch meats, but also some Dr. Oetker spices. I am definitely sold on this store, plus the service is great.
The new location is absolutely gorgeous. Everyone is super friendly. They always have whatever I am looking for. Always look forward to coming here.
The store is great! The selection amazing! The food is delicious ....
Great Eastern European Store. Genuine approachable owner, and always friendly service. Good Selection of Salo
This place has some good Russian make at home food and snacks! I go there every week for kabanos and smthng-smthng
Good selection of European food. Very good customer service. Fresh food.
Excellent assortment of Russian, Slavic food & groceries.. very nice bi-lingual staff
Very good story!
This place is Amazing!
I was chopping today December 31, 2019 only one cashier was working A lot of people waiting in the line About 45 minutes to an hour And either Cashier was sweeping the floor, when she Finish the floor she started helping the other cashier looks like they don’t care about customers this customer service sucks never go back again
Great variety of food. Nice personal.
Why is there no product name in the receipt?it is impossible to determine how much and for what it was paid.Is this made for price manipulation?
Great place with friendly and helpful staff and excellent selection of Ukrainian, Russian and other Eastern European foods. Highly recommend
Amazing Food! Staff members are friendly and always helpful! Will be back again :-)
Overpriced and extremely unfriendly service to non-Russia speakers. I hope there are enough Russians in the area to keep you afloat...I certainly dont need you
Exelent place for russian food
Most Americans dont care about price and pay whatever it is, thats why rich is getting richer, it is common on everywhere you go, time to stand up and speak up when you see something wrong.!!!
I love coming here for cake, for meats, for bread, for snacks. Cant beat the prices for healthy here and the variety is outstanding
Fresh assortment of sausages and Eastern European food products. Staff is always friendly and Ashot does an amazing job of managing his store!
I really love their brand new location! Great variety of sausages and kelbasa are always fresh! Friendly staff and owners! A+++ definitely recommend, you wont be disappointed!
Beautiful very clean new store with very pleasant employees! Great experience. Will come back!
I called to ask if they had something I was looking for and whoever answered the phone was very rude and she deliberately hanged up in my ears when I was still talking very rude.. Thats not how you treat someone who brings money to your business I will never step my foot there again and I will tell everyone I know all my African friends and family never to go there to shop... Your customer service is very poor..
Staff is really helpful, nice and kind. Lots of tasty international food you can find in here.
This little store is so reminiscent of the little stores in Latvia and eastern Europe. They have yummy cured meats, pickled vegetables, frozen honeycake, Kvass, beers, and candy. The staff is friendly and helpful.
Great variety of food, fresh products, excellent customer service, the best russian store in USA Ive ever been.
They just moved to a new location, and WOW - what a difference!! The products are fresh, variety is fabulous!! Friendly, helpful staff and owners!
It was a good place with prices according to their products. My family like this store.
Horrible customer service and overpriced products. Their prices are almost 2x more than any other european deli store. They also scam customers with manipulated scales and most of their products are expired, they just keep changing the expiration dates.
Found farmers cheese, euro cream, a good variety of cured meats, candy. Happy to live very close to it and the staff is awesome!
Their new location is great. Staff is friendly and selection of food is pretty good as well.
Great Russian store, good selection of beer
Lots of variety, and excellent customer service, have been a customer here for 7 years and working part time for the last 4 years. Best European store in North Carolina
Good kvas selection, although a bit pricey
Good selection and friendly service.
Excellent European food store. Bought pelmeny, pickled vegetables, caviar, sushki . Mmnyaaam!
So Far So GOOD!!
Small store but a good selection of items and friendly helpful staff.
Amazing food! Staff is very welcoming and helpful!