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Bird Decorative Hardware and Bath
2228 Hawkins St, Charlotte, NC 28203, United States
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Bird Decorative Hardware and Bath

Comments
la
Review №1

No bird baths. Stupid store name.

Ma
Review №2

Bird has a beautiful showroom with many options to choose from. Katy has been a pleasure to work with and is extremely knowledgeable on the products. The only thing that would make it better is if they shipped to your house. We ended up ordering so many different products that we spent a lot of time going back and forth to the store to pick up the orders.

Sh
Review №3

Danielle was incredible to work with and they had an exceptional showroom with the higher end products we were looking for. Danielle helped us find some great options based on some of the styles and price point we had represented. They communicated well post purchase and all items were delivered on time and as expected. I will definitely order from them in the future.

Ke
Review №4

I had the most amazing experience working with Katy at Bird Hardware & Bath! Their showroom has an extensive selection of just about anything youd need for a kitchen or bath renovation. Their collection of cabinet hardware is the best Ive seen. Katy was extremely knowledgeable on all of their product lines and spent a great deal of time with me making sure all of my kitchen, bath, and laundry finishes were just right. Im so happy with the way everything turned out! Truly outstanding customer service! Thank you, Katy!

El
Review №5

I have been there 4 times and placed an order for my kitchen remodel. After buying almost $2000.00 of product through them I cant recommend their store. Showroom is a nice place to look around at ideas but thats the best thing I can say about the place.

He
Review №6

I did not have an appointment on my first visit and decided to pop in to just look around. After taking pictures of a couple things I liked for my new house build, I returned today to get pricing. As I entered the store, the receptionist was on the telephone and did not acknowledge my presence in any manner. As I listened to her call and stood directly in front of her, she was talking about a kid (maybe her kid or someone elses) possibly needing stitches. The call sounded completely personal and not once did she say let me call you back bc I have a customer or hello, Ill be with you in one second. In my opinion, horrible first impression and customer service. Id have to agree with the review above that this is a great place to look for ideas but perhaps find company and order elsewhere. Its a shame that I had such a horrible experience as we are building a substantially large house that I would have gladly bought many items from for had it seemed like they cared about their customer service.

An
Review №7

Beautiful showroom with a large variety of products.

Information
6 Photos
7 Comments
3.9 Rating
  • Address:2228 Hawkins St, Charlotte, NC 28203, United States
  • Site:http://birddecorativehardware.com/
  • Phone:+1 704-344-9955
Categories
  • Hardware store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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