Micheal did an outstanding job. He was on time and had an amazing spirit. If you need a plumber, call and ask for Michael! Thank me later!!

Always a pleasure doing business with these ladies. All I have to do is bring in a photo of what I need to repair and they get the parts for me. Im in and out quickly and theyre pricing is great.

After searching Lowes, Home Depot and other plumbing supplies stores, I was directed to Piedmont Tools. I could not have been more pleased! I had exactly what I needed within 30 seconds of entering the store. The employee was very knowledgeable and very friendly. This will be my first stop from now on. Shopping for supplies as a consumer (not a contractor) can be very frustrating. I wish I could give 10 stars!

Im so happy. I looked at Lowes, home Depot and even Ferguson in Gastonia. I had trouble finding this shower stem even online! Ferguson recommended this place and the woman working here was very friendly and knowledgeable, she looked at my part and within 5 seconds had it in my hand, I couldnt believe it! When I spoke with her she said this place has been here over 70 years and she and the other employee have decades of experience between them. The store is hidden and doesnt currently have a sign on the road, its BEHIND the rim shops off the main road (see video). Even though I live in Gastonia I will gladly return to this location for my future plumbing needs. Its open from 8-5 m-f and sat 9-1 closed on Sunday. It looks like they close a little earlier in the winter time. You do not need to be a plumber to come here, Im just a regular Joe.

Every 5 star review is absolutely correct. The ladies here are extremely knowledgeable and helpful. On two different occasions, I tried Lowes, Home Depot, and Ferguson near my house with no luck. Came over here and within seconds my broken parts were fixed. I highly recommend this business.

Greatest place to find old plumbing partsThe owners know exactly what is needed and they have ample supply!!!

Referred by salesman at Hughes Plumbing in Monroe, NC. These ladies know their products. From a picture of a 25 year old Eljer shower knob and a sink knob they found what I needed in less than 10 min of receiving the pics. Had both knobs new, and also extra buttons. Great place for parts for older models of plumbing fixtures. Very knowledgeable with great and fast friendly service. In basement of another business ‘Dirty South’. Have to pull into parking lot side o building and drive behind building.

They fired my dad 6 months before retirement after he worked for them for over 35 years.Stress and depression took over after they walked him out not being able to even say goodbye. He died 5 months later from the stress of how to pay bills, and having no ability to pay for his medical bills. Money hungry company with no care for human life.They did promise my dad they’d let him stay until retirement....he didn’t even live that long. And he was healthy prior.

This business has been st this location for at lease 50 years .. but its hard to fine .. its off the main street in the back .. but these people know the pumping business better than anyone in Charlotte..if you have a old pumping part you cant fine bring it here .. they have it ... I will drive across town and still save time because Im not looking for something in a big box store that didnt have it in the first place ..

Very thankful for these guys...very helpful and knowledgeable!

Amazing service. Very quick had exactly what I was looking for. Can not recommend higher.

This place is legit! I put a landscaping spike through our home water supply. Called Piedmont to see if they had parts needed for repair. They helped me figure out how to proceed with the repair. Went to pick up the parts, and they only cost about $2. I only had a credit card, so told them I would buy a tool or something to meet the $5 minimum. Instead, they just let me have the parts. I will absolutely be back when I have plumbing issues in the future. By the way, the shop entrance is behind and below Dirty South Rims. on Wilkinson Blvd. The folks at Piedmont are knowledgable and kind. Would recommend to anyone.

Five Stars, they had the cartridge for our single handle shower faucet in stock when no one else in the Charlotte area had the part in stock including the plumbing supply house that sold the valve body but not the replacement cartridge. In addition, Piedmont Tools price for the part was better than prices that I found on Amazon. Competitive prices and same day service are a great combination. Give this company a try, you will be happy that you did.

Excellent! Costumer services are amazing. Great staff*

Its the least fancy plumbing supply in town, but by far the best. Im not a pro, but I walk on, and show them my old beat up parts and they know exactly what I need. Great expertise, good service, and good prices.

Amazing place, literally the best expertise w/ plumbing ive ever experienced. I had a (from a plumbers perspective) simple job to do but needed a part the big orange store didnt even recognize. I came to Piedmont and w/in 3 minutes the part was identified, purchased, and I was on my way home to fix it. Charlotte needs more places like this.

Great service and prices

If youve got a plumbing issue out of the ordinary this is the go to place. They specialize in hard to find parts. Very friendly and knowledgeable people. A real pleasure to deal with.

Piedmont plumbing supply store is one of the best stores that you can go to Renee knows what shes doing if they dont have it you wont be able to find it anywhere else great place to go even the salespeople at Fergusons will refer you to this place

The woman who helped me find an adaptor for my water filter had been working there for decades! She knew all the ins and outs. Saying you will have what you need before you leave. She created an adaptor for me for the water filter to work with my faucet.This place is difficult to find, and she took her time to guide me to it. I think I had to make two u-turns!If you ever need plumbing parts, thus is the place to go!

A little tricky to notice where it is, but these people really know their stuff. If you are following google maps just remember that the place is around back in the basement.Good selection, knowlegeable staff, everything you need to get the job done.

Great plumbing store. The owners have excellent knowledge of all types of p.umbing repairs.

Super helpful, took time to teach me how to find the model number and remove my faucet. Obviously she knows her stuff!

Always have what Ive needed been coming here for about 20 years now. The ladies here know their stuff. Great service great people

My last plumbing dilemma was installing a salvaged kitchen faucet sprayer to my workshop deep sink.After four trips to Lowes, consulting with their plumbing staff, going to two plumbing supply houses on the east side, I finally relented and drove across town to Piedmont Tool & Plumbing Supply. They had me fixed up in less than five minutes! At a cost of $3.80! This was not my first experience at this place but each time is very similar. This place is run by women but dont be stupid, these people know what they are doing. This review is posted under my wifes name, btw. Next time I am going to save myself time and drive across town. I am surprised they do not have five thousand, five star reviews.

They never let me down when looking for parts. Very knowledgeable

I bought 5 sets of faucets before finding this great stoee, trying to find older handles no one had, so happy to find, staff took me directly to what I needed, in and out in 3 minutes. Its behind the wheel shop, entrance is in rear facing away from the street, a little tricky to find.

For weeks, I searched the city for an older shower faucet and nobody could ever help me. I walked into this place and before I said a word, the lady looked at the part I was carrying, said Ive got one, walked behind some shelves, came back out in a matter of seconds and had my replacement part on the table and started writing up my invoice before I even said Hi. I was blown away and will never start anywhere else again while in Charlotte.

They are very very helpful and they extend extra courtesy! I reccomend them !!!!

Great local business and great people to deal with

You can go here for all your plumbing needs that most plumbing supplies and lows do not carry

Great place to find older parts. Staff really knowledgeable and friendly!

Bring your parts, these ladies know their plumbing parts!

Proprietor was very helpful, resolved my problem, informed me that i didnt need to buy a new part, showed me how to fix my current part via in shop demo using store inventory, and then refused payment for her time and effort.

Best in the business !!

Only place to go for hard to find plumbing parts

Excel