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Carolina Mailboxes Inc
3428 Vane Ct, Charlotte, NC 28206, United States
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Carolina Mailboxes Inc
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ch
Review №1

Thumbs up!Do a good job neatly. Thank you Kyle and Thank you Laura. There is a drawback of poor connection, but if you leave a message, you will get a call. It’s the best company for mailboxes in Charlotte.Thank you very much!

Mi
Review №2

They were both a pleasure to deal with. I dont like to name drop but the person I dealt with on the phone was exceptional. She made sure I got the exact replacement mailbox though it took a little extra work on her end. The installation guy was equally professional, touched up my newspaper holder and everything. It all looks fantastic! Thanks guys, I will definitely be referring you!!

A.
Review №3

Outstanding service and excellent work. Carolina Mailboxes relocated and reinstalled my mailbox. Service was extremely friendly and completed in quick fashion. Ask for Matt. Highly recommend . Will absolutely work with again.

Ke
Review №4

Our mailbox was recently hit. I was referred to Carolina Mailboxes from other neighbors who used them and were very pleased. I think within a week of calling them to place my order - we had a new mailbox installed! Great customer service! Highly recommend this company.

Un
Review №5

The site was easy to use and the process was painless. You just select your box, complete the order and schedule the install. Customer service responded to my questions in a timely fashion. You dont have to be home for them to install the box. Were pleased with our new curbside mailbox.

ke
Review №6

TECH THAT DID MY INSTALL WAS ON TIME PROFESSIONAL AND DID A GREAT JOB. CUSTOMER SERVICE I WOULD RATE AS THE BEST. THIS COMPANY IS DEFINATELY ON TOP OF THEIR GAME.

Kr
Review №7

I have had the pleasure working with Carolina Mailboxes for several years and would recommend them for your mailbox needs. The staff is very friendly, responsive and does a great job. The field staff is amazing. They install and you can’t tell they have been there other than a shiny new mailbox post has been installed. No mess and no issues from installation. You won’t be disappointed.

km
Review №8

My two boys started their own mailbox refurbishing company 8 years ago and have refinished hundreds of mailboxes over the years. They always purchase their supplies from Carolina Mailboxes and have been extremely pleased! Tara and her crew provide excellent customer service and the prices have been great! ******Thanks for taking such good care of their growing little company!

Je
Review №9

We love our new mailbox. The entire process was easy and our installer, Theriot, was great. He was prompt, courteous and very knowledgeable. The mailbox looks amazing. We would definitely recommend Carolina Mailboxes!

Em
Review №10

I requested a mailbox order from here and was immediately met with excellent customer service from their rep Dani - she was able to not only get my requested product installed next business day, but was also able to identify an issue with my choice of delivery that saved us a lot of money. I will absolutely use this company again!

Lo
Review №11

Carolina Mailboxes replaced my old, beat up, broken mailbox in just a couple of hours! Looks beautiful! They even added the house number stickers and all! Well done, true professionals. Thanks CM!!

ju
Review №12

Outstanding Company! Wonderfully detailed work! Dani is amazing, very courteous and professional. She was on top of the communication process all throughout. Theriot, our installer, was absolutely phenomenal. A professional and polite gentleman. He knows his job very well, and will go ABOVE and BEYOND to make sure everything is perfect. Overall, I HIGHLY recommend CMB to everyone. They are 100% professional, their products are great, and mostly their customer service was superior! 👍🏼

Ke
Review №13

I have been a customer with Carolina Mailboxes almost 12 years. They have always provided me with the best Service. They go out of their way to make sure I have the information and material that I need to complete my projects. Without Carolina Mailboxes, my job would be very difficult.

St
Review №14

Someone had run over my mailbox some time ago. The handy man reset was shoddy.I was referred to Carolina Mailboxes by my HOA.I could not be happier!I paid for the mailbox and install online, and they contacted me for next day install!Their tech, Theriot was super courteous and incredibly efficient. I love the professional looking numbers, as well.I would recommend this product and this company to anyone.

Lo
Review №15

Had an excellent and successful experience locating a mailbox that is similar to our existing mailboxes. Great job Tara, I really appreciated your help!

Sp
Review №16

I have to say... in calling this location more than 6 times and simply trying to get a mailbox repaired and purchase parts.. I AGREE with at least ONE of the reviews... Dani has HORRIBLE customer service skills..These skills are so bad to the point this morning while I was on the phone with her; I told her, I am sorry to bother you with this; you seem so irritated when I call in... It is almost to the point where you hate to call in because you may speak to her. Unfortunately, I have to call here; they have the contract of the subdivision.. SMH... I am not sure who I spoke with the very first time I called in, but I would say to the managers there; take Dani off the phone and put the other person there.

Kr
Review №17

The key to any business....Communication and customer service. For a $160 mailbox, I also paid about $60 for installation and both my appointments were missed. Ok, things happen BUT I would have expected the company to call/email me about the missed appointments... they did not. When I called in for the 1st missed appointment, they informed me, that even though I had an appointment, there was not enough space on the truck for my mailbox. Instead of scheduling me the next day, they told me they would come out the following week. Ok... When I called in for the 2nd missed appointment, I requested to speak to a manager and he did apologize (with an excuse of course) and sent someone out the same day. But good customer service would have been to offer something for the headache.Furthering, On one side of my mailbox, one of the numbers Is not smoothed (e.g. has bumps) and my newspaper slot is not fully painted inside. I just would have expected better customer service and quality for a $200 mailbox job.

Na
Review №18

Dani has horrible customer service. When I called she was very rushed and unconcerned. If my HOA didnt require me to use this company I definitely would not. Example of how NOT to do business. I suggest you go find another job if youre not Happy with this one. Fix your attitude sweetie

Ma
Review №19

Great service and super friendly.

Me
Review №20

They showed up when they said they would and did a great job. Very easy :)

Pa
Review №21

The young lady at the front desk was very kind. But the service worker that you speak to on the phone to place the order she is not professionally made for the position they hired her for sorry she is so unhappy that she doesnt know how to deal with consumers.

Ca
Review №22

Great selection, great service.

Ed
Review №23

Best place for any mailbox and signs

Ma
Review №24

Danny (not sure if this is how you spell her name) was incredibly rude and curt with me. Not the greatest customer service, unfortunately.

Information
3 Photos
24 Comments
4.2 Rating
  • Address:3428 Vane Ct, Charlotte, NC 28206, United States
  • Site:http://carolinamailboxes.com/
  • Phone:+1 704-334-3393
Categories
  • Mailbox supplier
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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