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Summer Classics Home Charlotte
1308 W Morehead St, Charlotte, NC 28208, United States
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Summer Classics Home Charlotte
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Ja
Review №1

Garret was very helpful on our 2 trips to Summer Classics. A nice selection of products for outdoors was available, even at this 50% off retail prices sale. We wound up selecting a variety of furniture for our newly transformed backyard.

De
Review №2

I purchased a sectional sofa for my porch and was very happy with it. However the minute it was delivered we realized we needed another section and ordered it that day. It arrived about 3 weeks later with the WRONG upholstery on it. The sales person did not check to make sure the current order matched what we ordered previously. When the mistake was pointed out at delivery the sales person immediately ordered the correct upholstery. I never heard from them again. I had to call and call and finally a month later was told the fabric was discontinued and I couldnt get anymore. Since my whole sofa was only 2 months old and we hadnt used it at all, I asked to pick out new upholstery and have the company pay for it so it would all match. They turned me down. They found 2 yards of the old fabric in the back of the store that they gave me. So I was told I could pay someone to piece together fabric of various types (because 2 yards wasnt enough to cover the cushions). I am BEYOND angry at this situation. The sales person failed at several points to communicate and the manager of the store failed to negotiate a reasonable solution with me, the customer. They sure DONT live up to their Core values of Relentless Attention to Detail, Integrity, and Exceptional results. I will not shop at the Charlotte Summer Classics again and I will strongly warn all potential friends and family shoppers to BEWARE. They dont care about you at all.

Jo
Review №3

Beautiful furniture! Great service! Had things I hadnt seen in any other outdoor furniture store in Charlotte. Highly recommend.

Mi
Review №4

I purchased the classic wicker swivel glider, recliner, loveseat, and two ottomans along with all the cushions in March, 2017 to complete my new screened-in porch. It has been outside (under roof) since I bought it, and after a year and a half, I am completely happy with the beauty, durability, and comfort. (BTW, the cording adds a nice accent.)I initially had a minor misunderstanding concerning my purchase (which I made over the phone without personally seeing the furniture). Cathy Goodway was so understanding and made sure I was happy.I will not hesitate to buy again from this store again, even though I am in TN

Ga
Review №5

Lauren is fantastic ....quality and style are fabulous.......

Su
Review №6

I live in Va. & do not have a SC store near me. I drove to Charlotte and walked in one day without an appt. Nancy helped me & was awesome! In January, I purchased a sofa, club chairs & 2 tables. Love them. She just helped me over the phone for 2 days sending numerous text pictures of fabric swatches and spent an hour on the phone helping me go back and forth to pick out fabric to recover cushions. Nancy is great to work with. Wonderful attitude & great eye for design.

me
Review №7

Wow! What a beautiful store. I loved hearing that it was family owned. The patterns on the Wendy Jane pillows, blew me away, I had a hard time deciding on my favorite. The staff was great and attentive and answered all my questions. My current furniture is only a couple years old, but I will definitely be back when I’m ready to update.

Sh
Review №8

After three days of disappointment shopping for outdoor furniture for our new home, we were less than eager walking into the SC store in Charlotte. Nancy changed that the moment she greeted us! We found EXACTLY what we wanted, were able to pick colors that work PERFECTLY for us and we expect to enjoy this ensemble for the rest of our lives. Highly recommend these products and this store!

Mi
Review №9

Best outdoor furnishings store in Charlotte! Great quality and service ask for Nancy she’s fabulous!

Jo
Review №10

What a lovely store. Not only did they have an incredible selection but they were able to work with my wife and I to custom design our entire patio set. Unbelievable value for the quality and attentive sales staff that worked to ensure my complete satisfaction. Highly recommended

Br
Review №11

I highly recommend Summer Classics for all your design needs! We were blown away by the helpful, knowledgeable, and welcoming staff. Nancy helped us through the entire process and was readily available to assist us and answer ALL of our questions. It was difficult to pick from all the beautiful furniture and fabrics! We will undoubtedly be returning for our future decorating needs!

Br
Review №12

Stopped in today to check out some items for my back porch. I work near the store but have never stopped in. I really loved the dining sets i was looking at, and was sending pictures to my wife. Both people who helped me were very well versed in the product and helped me decide what would fit my lifestyle. Bringing the wife back in on Monday and I can’t wait to see our backyard when it’s all said and done.

An
Review №13

We LOVE our new outdoor furniture set! It is beautiful, super comfortable, and the quality surpasses every other store we looked at. Our friends and neighbors haven’t stopped complimenting our great taste. We live in Florida, so it will get year-round use.

Ma
Review №14

We had a wonderful experience shopping at Summer Classics for some furniture for our backyard patio. The quality and selection is incredible and Nancy was wonderful to work with. Hands down the best store in the area for outdoor furniture.

Al
Review №15

We are so happy with our beautiful new deck furniture from Summer Classics. The customer service was excellent from recommendations while shopping to accommodating a table sizing change on delivery. They provided outstanding customer care and support. We appreciate the fine quality of the furniture we purchased every time we are out enjoying our deck.

Ni
Review №16

Had a fantastic experience at Summer Classics. Wife and I were able to fully furnish our backyard for our new home. The fabric selection was great and the process was quick and smooth. We managed to pick out a dining and seating area around a firepit. For the quality of what we purchased, I couldnt be happier with the value. Service was top notch, and would gladly do business with again!

Ce
Review №17

In love with the outdoor furniture. Feels like we are at a resort when we are on our back patio. The seats are undeniably comfy and everyone always comments on how luxurious it is. The staff is helpful and knowledgeable!

Le
Review №18

I work with a designer in Charlotte and we use Summer Classics all the time for our clients. Madeline and Alex have both helped us and they are amazing and helpful. But moreso the product is great and all of our clients are satisfied. Also very excited about their indoor line Gabby Home. Just started using it, but super modern and were impressed!

Ch
Review №19

I work for an interior design company and Summer Classics Charlotte is one of the easiest companies to work with. Madeline was very quick to respond and even went above and beyond to deliver the furniture herself. The Gabby Home line is beautiful and incredibly well-made. My client is thrilled and I’m so happy to have found a great consultant to work with.

Bo
Review №20

Had a great experience here the other day. Was looking for a couple pieces for my back yard and was really impressed by the quality and the staff. Will be back for more

Su
Review №21

I searched for well over a year for the best patio furniture. I wanted luxury but affordable and something that would fit on my deck. When I heard Summer Classics was having a sale, I thought Id check it out.The salesperson was knowledgeable, and was able to answer all of my questions. The patio furniture took around 3 months and it was delivered and set-up at my home.I loved it! However, twelve months in, two of the cushions started to warp. When I called to talk to the manager she said there is probably nothing she could do about it but she would check with corporate. Ive emailed her since then with pictures and Ive yet to hear back from her. If you are spending upwards of 9k on outdoor patio furniture you want it to last more than a year. Im very disappointed and will not shop at Summer Classics Charlotte, NC again.

Br
Review №22

Can’t say enough about my fantastic experience with this store! Professional and knowledgeable staff go hand in hand with their quality furniture products. Highly recommend!!

Cl
Review №23

I recently renovated a house in the charlotte area. My fiancé and I couldn’t agree on furniture anywhere until we went to Summer Classics. We needed a full outdoor set as well as some other odds and ends. We were welcomed by all the consultants, as well as the manager. We were surprised how comfortable and durable the furniture is. The hardest part was deciding what we liked most. Everyone was so knowledgeable and helpful, we got our outdoor space and lighting finished in one visit.

Ja
Review №24

Love Summer Classics...we bought porch furniture there 10 years ago and it still looks like new . We just bought new cushions with the help of Nancy Sekadlo. She was so very helpful and professional. It was a true delight to revisit this store. If you are looking for good outdoor furniture and great customer service Summer Classics is the place to go.

Ni
Review №25

I have a couple of products from Summer Classic - throw pillows and a fun flip flop rug by my front door. Love everything! Quality made using good materials with nice colors.

De
Review №26

I purchased some beautiful outdoor furniture from Summer Classics but decided to buy the tables from Frontgate. When the tables arrived from Frontgate, they were awful so I returned them and went back to SC and purchased some gorgeous ones!!! Thank you Lauren and Michelle— you guys are wonderful!!!

Co
Review №27

Friendly and knowledgeable start we’re a huge help. Gorgeous pieces!

Te
Review №28

I highly recommend this store. The showroom is beautiful and the knowledgable staff are attentive but not pushy. Their furniture is versatile and completely customizable; you will not find better quality for the price.

Ka
Review №29

I love Summer Classics. Ive got quite a few things in my home and always impressed by the quality. The Charlotte store is really fun to browse around, and the staff is always super helpful and fun to interact with!

Mr
Review №30

Owner is very self-absorbed and rude. She ran very late (just over an hour) to an appointment. Then, proceeded to disregard an important situation at hand, meanwhile, being openly prickly toward her staff, all the while staying solely focused on her outfit and her coffee.stuff they sell is also incredibly overpriced. I have sourced for designers, architects, and builders/contractors alike, and can say with confidence-- do not waste your priceless time- u can get this over priced stuff anywhere.

Ch
Review №31

Very helpful staff! I was able to find some great pieces for my new place!

Je
Review №32

I really enjoyed coming here, they treat you right and have great quality.

Br
Review №33

Thanks for the visit to hop city! You guys are awesome!

An
Review №34

Extremely disappointed with the service at summer classics. The email follow up was horrendous. I pride myself on customer service with my clients and to shop here and spend over 10k on furniture to experience such horrendous customer serivove... well let’s just say I’ll take my money elsewhere in the future. I will never shop here again.

Ka
Review №35

Alexandra Miller is amazing - hop city

Ke
Review №36

Great building but you almost need a loan to go inside

Ov
Review №37

Some good stuff and deals.

Da
Review №38

Lauren Monday was so helpful.

Ki
Review №39

Very poor experience on the phone with two employees. Customer service does not seem to be important to this company, especially if management conducts themselves in this manner.

Information
25 Photos
39 Comments
4.5 Rating
  • Address:1308 W Morehead St, Charlotte, NC 28208, United States
  • Site:http://summerclassics.com/locations/charlotte/
  • Phone:+1 704-372-0095
Categories
  • Outdoor furniture store
  • Interior designer
Working hours
  • Monday:10AM–6PM
  • Tuesday:12–5PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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