Our family Met The Howell Team at the Toronto Boat show, we went there looking for our first boat, and spoke to many suppliers and dealers, where we finally came across Howells Marine, immediately felt welcomed and they took time to explain all the options, they went over and above and we were happy with the decision we made to purchase from them, they looked after us on the delivery, with virtual delivery, sending us instruction videos personalized for our boat, they did a walk through on day of pick up and through out the season with our questions, always available and courteous, they also have many great services such as pick up and delivery, and storing our boat on top of normal service items. they truly follow through with customer service and will recommend anyone looking for a fun family boat to purchase from Howell Marine Services. THANK YOU BOB, TAMMY, AMY and the whole Howell Marine TEAM!!
A truly great experience, Bob and his family where great to deal with. Hard working Canadians with great service
Upfront about costs expectations etc. Very fair and highly recommend.
Bought a new motor from this place. 50hp yamaha 4 stroke. Got motor mounted it on my boat. First time out notice misfire and stalling called them what was happening arranged a appointment a week later. Drove a hour to drop it off they said they would test it. Got a call from them the next day saying nothing is wrong with. So I then drove a hour to pick it upThey charged me 114$ labour to look at it even though its under warranty motor is brand new with 2 hours on it. Took boat out again problem was worse. Fed up I contacted yamaha directly sending them videos of what was happening while just on the muffs. I then contacted howells marine again they then told me since I have contacted yamaha I prolonged this getting fixed. Total b.s.They continued to tell me this could take weeks again this motor is brand new. Brought motor home noticed that when they installed tiller handle that a paid for and the labour to put.it on the main power cable was not tight therefore causing engine to die. The cable was arching out on the bolt. I contacted them telling them and they havent even contacted me to apologize or refund my money. If I could give a negative review I would. I would not reccomend this place to anyone.
We would like to thank Bob and Tammy of Howells Marine for giving us an incredible buying experience when we picked up our new 2018 South Bay S224 RS Tritoon with a 150 Mercury on it yesterday. We bought this boat sight unseen from the Hamilton boat show this past March. My first impression of Bob was hes a knowledgeable owner and a great consultant of his product, not a salesman. Bobs personality allows you to feel comfortable and relax during the entire buying process. Bob said we have a boat that matches what your looking for and I believed him. I gave Howells a $5,000.00 dollars deposit and 3 months later we seen our boat for the very first time we were beyond thrilled!!!! Just incredible day, one well remember for the rest of our lifes!!!! P.S. we asked Bob if he could install a new swing turbo tow bar we bought on line a couple days ago and he did it free of charge!!! Im a customer for life... Thank you Howells for a great buying experience!!!!
Bought a small merc kicker here just recently, the team up front were great and the gentleman who helped me load the motor gave me a thorough rundown on how to use it, its nice to see old school maners and customer service, will be going back for all my boat related needs. Thank you guys, cheers
The service is great. Ended up buying a new pontoon boat.
I have been dealing with Howells Marine for years now and I can say that I will be dealing with them for many more years. Bob and Tammy are great to work with. Amy and Clint at the desk work very hard to please their customers and to make your experience with them a good one.
Lowsy. Never returned my call.
After some less than good service from another dealership, it was a relief to locate Howells Marine for all my boating needs and service.Very prompt, courteous, professional individuals with knowledge and experience that assisted me with my concerns regarding my boat.Thank you Howells Marine people!
Great customer service and helped out a lot. Will for sure come back!
Very knowledgeable with a sense of caring and well being. Highly recommend
We bought a wonderful boat from Howells and have had excellent support from them since the purchase! They have gone above and beyond to make sure we are happy customers and have looked after us like we are family. Top notch, friendly, supportive and number one in our books. Thank you Howells staff for making our dream purchase such a positive experience. This is our second season with the boat and I cant wait to get on the water. I look forward to buying our next boat from Howells too! You need a boat? Buy it here.
Totally impressed with the service here. Boat trailer bunk carpets needed replacing, they look great now. Staff friendly, greeted as soon as you stepped up to counter. Recommend highly
Just a super great place to deal with and remarkably friendly staff..will be my go to place for marine service and sales from now on !!!
Very polite and friendly staff, very knowledgeable on everything they sell and carry, wouldn’t go anywhere else but here!!! The blonde at the front desk is very friendly helpful!
Outstanding service, always helpful
Love the service I received when I purchased my new outboard.
Professional, knowledgable staff. Incredible service and expertise. And an excellent showroom - has me counting down the days until Summer.
Alumacraft + Yamaha....great combo. These guys can set up a boat!
Awesome family staff. They take great care of customers and delivery drivers.
Great service good at what they do
Great place, friendly staff and expert advice.
Awesome experience
Great showroom!