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Owen Flooring Design Centre
297 St Clair St, Chatham, ON N7L 3J8, Canada
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Owen Flooring Design Centre
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Cr
Review №1

Owen Flooring has done nearly every floor in our entire house and tiled a bathroom for us. The employees were always courteous, friendly and professional. The owner himself even assisted in helping us at the store. There was an issue with one of the tiles cracking on the floor and they sent someone the very next day to fix the issue, no questions asked.Also the house looks incredible now!

an
Review №2

New paint in kitchen & new carpet & paint in livingroom. Thanks to a great team at Owen flooring. Love it.

Ni
Review №3

I have been exclusively using Owen Flooring for a few years now, to be honest Im not sure what first brought me into the store back then but man am I glad that I did. It was so refreshing to be in a place of business where the owner/ salesman didnt really care to try to sell me anything. He just was excited to offer me a doughnut from a local bakery and show me all the cool product that he caries that no one else in town does. Years later here we are, they have just done a very nice and welcomed addition to their show room. Building is absolutely beautiful now and now has ample space for all the very well organized and frequently updated samples. This is more than a flooring store, as they are continually trying to find better ways to aid their clients in satisfying their design dreams, they are now the areas only Farrow & Ball paint and wallpaper dealer. What a match made in heaven, if you want the best product on your floor why wouldnt you want the best for your walls too. Having recently done a large renovation to my home I can say that Owen Flooring was a joy to work with start to finish, their whole team is fantastic. Very thankful for how accommodating they were with changing timelines, as well as their eye for detail. In conclusion save yourself the effort of shopping around for your next reno project, Owen will not be the cheapest but I guarantee that your experience and finished result will be the best.

An
Review №4

Wouldnt go anywhere else! So willing, flexible, friendly, patient...this team has mastered all the attributes we look for!

Be
Review №5

From selection of product, to initial quotes and through to final installation, Owen Flooring is top notch. Our Project Manager was always available to discuss questions or concerns. He was onsite several times to ensure quality and satisfaction. The installers arrived on time every day and were very polite and professional. We started out having hardwood installed in our family room and then decided to also have them do plank flooring in our basement. We are very happy with the results. I recommended them to family, who in turn, are delighted with their results. I would not hesitate to recommend this company.

Sa
Review №6

Owen Flooring came highly recommended and for good reason! The flooring is stunning, the worked around difficult edges and barriers (its an old farm house) seamlessly. It looks like the original floor! We couldnt be happier!

Ra
Review №7

This latest project is the third time I’ve had Owen Flooring be the supplier and installer of my flooring—Three homes, three big projects, and I am happy as ever! They worked carefully and patiently with me to be sure I made the right choice, made sure I got the best of what I could afford, and installed the (insanely gorgeous) carpeting on the scheduled dates for the price they quoted me. Recommended a million times! I will work with them again when the next project arises! Thank you Owen Flooring!

Do
Review №8

Nice selection for our flooring and backsplash

An
Review №9

Had the pleasure of Owens doing some renovation work in the Club House at Willow Ridge Golf and Country Club. Darren and his team were great to work with very helpful with design and installation of our new flooring. I would highly recommend them for their professionalism, talent and man can they work on a dead line!! Thank you for a job well done !!

Ry
Review №10

Kevin and his staff are top notch! Every time I walked into their store, I’m greeted in a way where I felt like I’m the only customer. Their array of choices of flooring is excellent, and I’m very confident that their prices are excellent as well. I STRONGLY recommend Owen Flooring to any and all potential new and returning customers. I’ll be back again - 100%. Keep it up!

Br
Review №11

I love my new floors and Owen Flooring installers were great to deal with and I would recommend them to anyone. Great service and beautiful product. Thank you!

Be
Review №12

Recently had some reno work done and Owen Flooring were involved in this project. Found Tobie to be professional, attentive to detail, offered advise freely on decorating and what-works-what-doesnt, on-top-of-things for my order to ensure all fit the scheduled times of my other contractors involved in the job. Great selection for all decorating tastes. A#1 in my books!

ch
Review №13

Very happy with owens flooring! Great customer service and good quality flooring!

Co
Review №14

As a former employee at Owen Flooring I have nothing but good things to say about the business and the staff. I was welcomed in by Kevin at a young age and learned a variety of skills from Kevin and staff that groomed me into an experienced worker and flooring installer. Customer service is always number one in mind when dealing with Owen Flooring and I never left a house with a dissatisfied customer. Kevin was universally liked by all of his clients and treated all matters personally in the most professional manner. I would definitely recommend Owen Flooring for any project and can assure any customer that they will be very pleased with the final product and handling of the project.

Ry
Review №15

We have used Owen Flooring for several of our personal projects, and have recommended them to several of our clients. Kevin and his team offer top quality products, and pay attention to all details of the project from start to finish. Stop in today and see for yourself, you wont be disappointed!!

Ni
Review №16

Absoultely a gem in our community. High end products that wont necessarily cost you a fortune. We have bought a livingroom carpet and tiling for 2 of our bathroom remodels. The staff is wonderful to deal with. We would highly recommend.

Je
Review №17

This company was awesome! I get so many compliments on our floors. We hard a hard time finding a vinyl for the basement that matched our hardwood upstairs and they had exactly what we needed. Im so appreciative of the staff explaining why vinyl was a great choice. They were right. Thanks Owen flooring!

Sh
Review №18

Great experience all in all. Wonderful staff with knowledge and expertise to help you along the way..Wide variety of selection. My go to place now and in the future.

Jo
Review №19

Our family would not even think of shopping elsewhere. Kevin and his entire team are knowledable,patient and their craftsmanship are superb. Our carpet was replaced perfectly and quickly. I went to work one morning and came home to fresh new carpets and zero mess. Didn’t even know they were there all day. We can’t wait for our next renovation!

He
Review №20

I have had the pleasure of working with Owen Flooring for the past 6 years both as a designer and a client.They have provided both myself and my clients with amazing customer service, vast knowledge of product, quality installation and have always completed a follow up inspection to make certain all services provided met their standards and customer satisfaction.I look forward to the ongoing success of Owen Flooring and highly recommend visiting their store to view the unique products they have to offer Chatham-Kent.

Na
Review №21

If you are looking for a knowledgeable, customer oriented team of hardwood specialists then you have come to the right place by choosing Owen Flooring. They are dedicated to making your flooring purchase and installation as exceptional as possible. They will help you understand of how a great product can provide you the best value at a fair price. Lots of Selection, Service, Value and a Fair Price. What more could you ask for!

He
Review №22

Being part of the custom homes industry at Rumble Homes, I get to see Owen Flooring in action, working alongside them on jobs. Not only that but I have used Owen Flooring for my home. Im always impressed by their products, design and dedication.

Ma
Review №23

The folks at Owen Flooring recently removed the carpeting and vinyl flooring on my main floor (front entrance, living room, kitchen/dining room and bathroom)and installed hardwood and porcelain tile. I am totally impressed with their products, workmanship and attention to detail. Everyone at Owen Flooring take pride in their work and go above and beyond to make the customer totally satisfied. I highly recommend them based on the work they did. Many thanks to Darren, Luke and Grace for a job excellently done.

Pa
Review №24

The Team from Owen Flooring were Great! From the initial consultation to actual installation everyone was prompt and professional. We have a very old home and they met the challenge of going over uneven flooring quite well. We are satisfied customers!

Gr
Review №25

Best service, craftsmanship and product all around!We have had Kevin and his crew out three times to do different flooring in our house.We will be welcoming them back this year to do the upstairs flooring!Thanks Owen Crew!

jo
Review №26

Friendly, knowledgeable service and fantastic selection! Top notch design, sales and installation team. I will definitely be a return customer!!

Ch
Review №27

Kevin is a class act and has some of the best products available. I wish I knew more places like this where you can trust you are getting job oriented quality work done in your home.

ri
Review №28

We cant say enough about the flooring we had done at Owen Flooring. Kevin and Gord were awesome, listened to our questions and we had lots, always had the answers, which sold us immediately. The time consuming installation by Austin and his helper Logan was excellent, they worked hard and did a fantastic job, they cleaned up every night before they left and let us know what they would be doing the next day, the planning was most helpful. We love our flooring. Thanks to Kevin and his staff.

Je
Review №29

So proud of Kevin and his team at Owen Flooring. They are always courteous, hardworking and respectful. I love my flooring!

s
Review №30

Here over at Cronk Construction we take a great deal of pride using companies who; sell top-notch quality products, have a professional sales team, and most importantly for me, will stand behind their product with confidence. Owen Flooring certainly meets and exceeds my standards. I have no doubts when my customers walk through the door that they will have a great experience and find the product their looking for. Their sales staff have a great eye for helping choose a product that can make a project stand above the rest.Great work team,SteveCronk Construction

An
Review №31

The attention to detail and dedication to the job is something you rarely find today. I was extremely impressed with the quality of work and the pride in craftsmanship.

Lo
Review №32

Amazing place to buy floors from so many choices and great people too!

El
Review №33

The floor they installed for me is simply amazing! The owner Kevin Owen is very knowledgeable and professional. I highly suggest using Owen flooring, you wont find the quality of workmanship and reasonable prices anywhere else.

Jo
Review №34

It was a pleasure working with the team at Owen Flooring! The team answered all of our questions, provided us with timely quotes, and ultimately did a great job installing our flooring in a professional and timely fashion.

Sc
Review №35

Beautiful store and samples. Outrageous estimates for installation! $8.65/sq ft for laminate. My job was too small didnt really want it. :(

Do
Review №36

Very pleased with the work that was done . We were given great options to work with, and lots of choices to bring home as samples . The work was done efficiently and the installers professional . We’re very happy with the choice we made and would recommend Owen Flooring to anyone . Thanks again Kevin and team .

Ma
Review №37

Doesnt pay their sub contractors.Edit - response to Owen FlooringDoesnt know the difference between a contractor or sub. No slander, facts.

Gr
Review №38

The team at Owen Flooring is highly recommended! Outstanding service whether in store or at our home.

Aa
Review №39

Owen flooring has been doing our company’s (Schatz bros construction) flooring for several years now. From commercial to residential they have always shown great worksmanship, attention to detail and they sell quality top of the line products. Their estimator Gord, their installers and their store employees are always very helpful in making sure every job goes smoothly and look beautiful in the end. Anyone who writes a review otherwise is probably just a bitter subcontractor that didn’t show the quality that Owen flooring demands out of them and for that reason was let go.

Ka
Review №40

I have purchased flooring several times and every time the results are exactly as expected.Kevin has assembled a great team from top to bottom.

Ma
Review №41

The staff is knowledgable and courteous.Everytime we leave their store, we are confident in the quality of the product, at a competative price, and backed by incredible service. Love this place!

Br
Review №42

Owen Flooring provided us with excellent customer service and a great product for our needs. Kevin answered all my questions (and there were many)!! We have 2 more rooms that need flooring and Owen Flooring will be our #1 choice.

Ma
Review №43

Excellent service from the moment we stepped foot in the store to project completion. Thank you.

Mi
Review №44

Nothing but positive experiences with the team at Owen Flooring. Excellent selection of high quality products and a passionate and knowledgeable staff.

Su
Review №45

Moved back to Chatham and built a new home. Our builder recommended Owens flooring and we are pleased he did. Kevin and his staff were nothing short of wonderful to deal with. There product knowledge and guidance when selecting tile, hardwood, and carpet was spot on. Kevin himself is a gentlemen and extremely knowledgable about all their products. I wouldnt hesitate in doing business here again.We couldnt be happier with the final product!

Ka
Review №46

So happy with our product and service from Owen Flooring! Top notch flooring company.

Gr
Review №47

Great service and installation. Guys are professional and if something is wrong they fix it.

Pa
Review №48

Very friendly and helpful staff.

Te
Review №49

He is arrogant and doesnt take my business seriously.

Bi
Review №50

All around bad

Information
84 Photos
50 Comments
4.7 Rating
  • Address:297 St Clair St, Chatham, ON N7L 3J8, Canada
  • Site:http://owenflooring.ca/
  • Phone:+1 519-437-9663
Categories
  • Carpet store
  • Wallpaper store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–3PM
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
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