As a newcomer to the world of riding, I know very little about whats needed, good, etc. These guys were truly incredible! From the second I walked in, they were helpful and had tons of insight on what I needed. Service was awesome, prices were more than reasonable and their knowledge was exactly what I needed. Would highly recommend to the rookie or veteran rider!
Cycle Gear of Chattanooga is a great place to shop and purchase your riding needs. Austin and the manager (I don’t remember his name) both were very helpful in setting me up for my new ride. I got outfitted from head to toe with their expert input and advice. It was the best experience in a motorcycle shop I have ever had. I highly recommend Cycle Gear of Chattanooga to anyone who needs help with their motorcycle needs!Tommy Holliday
They were very helpful. They helped me, guy who knows little to nothing about anything, get what I needed to get started. I really appreciated their help. Minus the part where they left the magnet tags on my gloves and I have to spend 5 minutes prying it off because I dont have a powerful magnet handy
Austin was very helpful and patient with me while I was choosing my new helmet. I decided on the Bell Pit Boss in matte black. He gave me great advice on how to break it in and care for the helmet. I am so happy with my purchase and grateful for such exceptional customer service as Austin provided. Thank you, Austin!
Everything was quick and easy. Awesome customer service as well. I was able to sign up for the RPM club but other than that I’m having issues with not letting me login on revzilla website. I’ll have to speak to someone on the website pretty sure but other than that I would recommend everyone to go here.
Amazing staff, super helpful. New rider and needed a helmet. The helmet I wanted wasn’t in stock and I couldn’t wait, the staff found me a helmet that fit and looks awesome. They even recommended me a headset so I can listen to music. I didn’t have enough money and thought I had to save up for it, but nope they even had a solution for that and was able to get it all financed with only a little down. Very thankful I chose to stop by and check out this store
Great service! Matt walked out to my bike to make sure the items fit properly and helped me select the correct parts and clothing I needed. Would recommend to anyone needing great service from a staff who also rides.
Super fast and super friendly. My local Cycle Gear was out of stock but Riley was able to take care of me in record time. They took great care of my aluminum wheel, not so much as a smudge when I got the new tire mounted. Tire tracks beautifully and I’m good for the rest of this driving season. Great job as always!
I had excellent help in choosing an intercom system. Turns out it was a better value to get new helmets with the intercoms already installed. He came out and helped get them all set up and working!
I not the review writing type person but my experience at the Chattanooga Cycle gear was such an awesome experience I felt compelled to come on here and say that these guys freaking ROCK! Only con I can think of is they are so knowledgeable and super helpful that you wallet will empty waaaay to fast your banking app can’t keep up!P.S I’m pretty sure if someone happens to you.. these dude will not tell your wife what you paid for all your gear! 😂
Great customer service! I walked in needing quite a bit of help. Instantly greeted and assisted with everything I was looking for. Highly recommend!
Great customer service. Very helpful
Awesome and friendly people, laid back place they will take the time and help you find what you need. really fast at changing tires as well.
Fantastic Customer service ever single time i go in the Motorcycle gear shop I have went in and left happy every timeEveryone who works there is amazing they all are very knowledge and great to work withI will continue to shop here for a while
The larger sizes for big and tall were very limited. Customer service was great. Products seem well designed and durable.
Came here looking to start my and my wifes first set of gear. Matt took a lot of time to help us with anything we needed, with advice and experience. He was courteous, professional, and reassuring. I plan on going again once my wife has decided between full and half helmet. Thanks
Guy at the store was really helpful with finding a new modular helmet. He answered all questions and was knowledgeable.
Very nice establishment, well organized and very helpful and friendly staff! 10/10 would recommend.
Can’t say enough about the guys at this store.My husband & I have been in there multiple times, and have been helped by several different employees.They have mounted tires, installed about five SENA headsets, helped us decide on helmets, and gear, etc. they’re ALWAYS super helpful, and friendly.The staff is very knowledgeable. Today, after upgrading our headsets, they even went as far as to clean our helmets and visors for us.Thanks y’all! Stay safe out there. ✌️
Helpful staff helped me find what I was looking for quickly! Lots of good stuff! Will be back
Cycle gear of Chattanooga was great! The guys there were very helpful and they were very attentive to all of your needs. Me and my wife went there not thinking we were going to buy riding gear here but only to try it on and we ended up purchasing several items Because they had very competitive prices. Christian was awesome in helping us. Thanks!
The staff here are friendly, knowledgeable & helpful. The place is very tidy and orderly. The products are displayed in an eye catching manner and are easily accessed. Even if you do not ride, visit this place to witness the helmet display. It is truly a thing of beauty. The motorcycle only parking area out front is a nice touch. Bring plenty of money!
Did not even know about this place and was very pleased to check it out! Great place for helmets too, but not a ton of half-helmet choices.
Great staff. Cool place to look around. The only reason its not 5 stars is because I got tire 2 tires put on and it was $100 thats a lil steep. I know if you buy the tire from them its cheeper but I do spend lots of $$$$$ in that store
Walked in their store location just to “look around”, an hour later I walked out with a brand new helmet and an installed Bluetooth communication attachment.First person I spoke with was Joshua, he immediately made me feel as a member of the family and was knowledgeable of a product to fill my expressed needs.He has an excellent customer service attitude, thanks Josh
The staff here are always exceptionally kind and helpful! Being a black, lesbian couple we aren’t always met with this kindness in the biking world. Thank you so much for having an amazing team!
Cycle gear had great customer service every time I turned around someone was asking me if I need help and that was great. Great selection of gear and overall nice people. I am definitely going back
Super helpful. I was looking for a phone mount and they were able to point me in the right direction and answer all my questions.
Had a flat while out riding in a Sunday afternoon. All the staff bent over backwards to get my flat fixed so I could get home. Thanks again
Hey this is a great store and the staff is super friendly and helpful. This is now my go to place for all my cycle gear.
Staff is always helpful from the time I walk in with anything I’m looking for or any questions I need answered. Great selection of everything you need plus great prices! Definitely recommend them to my friends & fam. love this store!
Very awesome people to deal with! Very helpful on picking out the right gear for my application and explaining the difference in products. Product knowledge can be found with these guys!
The staff is knowledgeable about motorcycles and are a joy to work with and have always been polite and professional
Sweet place to get your motorcycle goods. I had to get a front tire today and luckily they had it in stock and had it put on in less than 20 minutes. They got it all, helmets, gloves, tires, riding gear, boots, goggles, visors, you name it and it most likely there. Stop in and grab something you need. The staff are awesome and very knowledgeable.
The people are always very friendly & helpful. They go above & beyond everytime I shop there
Best place for great pricing and great customer service.
Excellent service, assisted in finding the right riding jacket for my needs. Highly recommend for your motorcycle gear needs.
I went to Cycle Gear to find a summer weight riding jacket. William was very helpful finding me just what I needed. I’ll be a frequent shopper there.
Very knowledgeable and willing to help you find the right parts and gear you are looking for. My favorite gear shop by far in my area!
Josh was quickly able to put the new rear tire while I waited. The Dunlap Trailmax Mission tire is not the easiest to mount but he was able to quickly get me out the door. Of course there were still a few other purchases to be made. The folks walk the walk of a motorcycle store and they were headed to motorcycle training the coming weekend. Good conversations and knowledgeable staff.
Excellent people and great work. Helped me get the tires I needed and the rest of the stuff for my tune up I needed.
I took my 4yo son in to get him a helmet for a birthday present. We were greeted, with smiling faces, as we walked the store. I told an employee what we were looking for, and he assisted us in finding and fitting a helmet for my son. The guy was patient with my son and asked him what color her wanted and how the helmets felt as he tried them on. I should have got the guys name, but was following my kid around so he wouldnt touch anything. Lol. We were in and out of the store in no time. Its was a great experience.
It was time to change the oil in my Yamaha. Having Cycle Gear nearby saves the time of waiting shipping of website purchased items. Cycle gear has a pretty complete selection of inventory making it ideal to get what you need right away to get the job done when you want to. The guys at cycle gear are ready to help when you want it but will leave you alone if you prefer.
Nice store and nice staff. Travis helped me out and was very professional. A very large variety of bike stuff and open 7 days a week.
I walked away far more than satisfied. Anytime you can find brand name gear discounted at 50%, you can find me! Nothing bad to say .
George was so awesome! Got us all hooked up and answered every question me and my fiancé had. This was our first time at Cycle Gear and definitely won’t be our last!
I was there 2 days in a row and identified myself as a new rider. Both times the employees were very helpful in explaining and guiding me towards the right gear. I will definitely go back for future purchases and/or information.
The staff at Cycle Gear were helpful, experienced, and knowledgeable. They were able to advise us based on their first-hand experience with the products they sell. Great selection of products, as well!
I bought two bottles of Ride-On balancing gel and asked if they could mount my tire even though I did not buy the tire. They said yes, so I left my balancing gel in the tire and left it with them. I came back in a few hours and they gave me my mounted tire, and my two full bottles of Ride-On. The guy looks at me dead serious and says Oh.... You wanted this in the tire?. Youve got some real geniuses working there!
Ive been in this location multiple times, I prefer to buy from them over online due to the excellent staff and all the helpful advice. If theres a negative review left on this place the person was probably having a bad day or is defective.
Bought 2 helmets for my wife and myself. Were very helpful in everything we needed. Went beyond what I expected. Very good experience. Highly recommended.
Great staff very courteous and very helpful. Awesome store....
The guys in Chattanoooga are always there to help. Great customer service.
I had an excellent experience! The staff were excellent answering questions and providing real world experience to back their answers! I was able to decide on a helmet and Bluetooth purchases!
Great service! They were able to mount a new tire our rim lickety split. Employees were courteous and helpful. Well be sure to return!
Gloves I bought in the store were $18.00 more than online. I will be buying online from now on.
I am just starting off riding, getting my liscense next month. I walked in and was immediately greeted with a friendly face. I was pointed in the right direction to choose between all the gear they had instock, helping me order a jacket that I was wanting in my size. They were incredibly knowledgeable in the gear helping me to find everything that I needed with great quality.
The store clerk was very helpful with all the items I was looking at and gave me plenty of time to look around and ask question
Great customer service. They knew exactly where everything was and help me find the correct size.I will be going back for future purchases
This place was awesome. They had so many products. And the customer service was excellent
I’ve been to a couple of local shops and I believe theses guys care more about helping new comers to the motorcycle world.I would highly recommend this shop.
Great serviceVery helpful definitely coming back!
Great selection and outstanding customer service! Very knowledgeable and helpful! I will do business there from now own.
I love Cycle Gear. The staff has always been friendly and knowledgeable. They carry value gear and more expensive stuff. You can usually find what you need. Buy local!!!
I bought stuff online in past and found out there was a store locally and went in the store and cashier was very friendly answered all questions they sometimes have good sale prices i will be back plan on going this weekend
The guy that helped us was really great. His name is Dalton he walked with us around the store. Made us feel welcome there. Answer any question we had and concerns about buying a jacket. Thanks Dalton you great 👍👍
The guys there were very helpful... Would highly recommend them..
The sales guy was very helpful and enthusiastic
Staff was very helpful during my shopping, but inventory could use a boost...I blame Covid
Went back to Cycle Gear today (9/5) to take advantage of the Labor Day sale and get a Sedici Strada helmet, which is about $75.00 off. With that, you get a bluetooth upgrade worth $100. So, based upon the associates recommendation, I went with the Sena S5, which is regularly $159.00, but with the upgrade offer, I picked it up for $60. The associate (sales associate number 10420, you know who you are!), was fantastic. He found EXACTLY what I needed, and did not try to sell me a bunch of unneeded, expensive stuff. He even went out of his way to install the bluetooth system for me. I got it home, paired it up, and the sound is fantastic!! Cant wait to get more miles in with the new helmet and the excellent sound system. Im really amazed by the customer service I receive EVERY TIME I go to the store. Its really unparalleled.
Very cool store, lots of moto clothes/riding gear and things like brakes, oil, filters, bar ends, parts, helmets, gloves, etc.... They even sale tires and mount them on your bike
These guys are always helpful and quick to call when my order comes in.
Staff is always been extremely helpful in selecting a Bluetooth for my helmet had a tire change and balance they did an excellent job
Service was excellent. I bought tires and they had them on in no time.
Easy shopping and great service
Staff always helpful.
My husband is just now getting into riding after years of putting it off for many reasons. We went to look and ask questions and couldnt have asked for better service from the staff. We will be back!
Great service!
Great customer service.
They are wonderful. They assisted me in finding boots and hamlet.
Great service . Good selection of products .
All the guys at cycle gear are very helpful and respectful. They even stayed open later than their usual time installing the comms unit in mine and my wife’s helmet.
The guys that work at Cycle Gear are great. Always eager to help. Good customer service is what keeps a business in business, and these guys seem to get that. Well done.
This place was awesome the guy helping us was great. Will for sure go back to get more stuff
Wonderful experience . William was helpful and gave great customer service.
Very friendly staff and excellent product knowledge.
Helpful staff and good prices
Christian, and Will always give excellent advice, and service.
Great people
Shopped four cold weather riding gloves and found what i needed. Also got some questions answered about some other gear.
Good bunch of guys, very helpful, definitely will return for bike accessories. Nice leather jacket selection.
Great product and great customer service
Huge selection, employees are great.
Always friendly and helpful service!
Great people were almost of help
Great service, great staff great people
Very friendly helpful staff!
This is a place where I wss more than surprised. I could not find a decent selection of helmets at two(2) different motorcycle dealerships but was advised to come to Cycle gear. A great selection of not only helmets but riding gear also. This is for all riders including those for off road. Yes money could probably be saved buying off line. But I tried on the helmet right there and left with the helmet. No waiting.The staff was very helpful and knowledgable of what they carried and if s problem arose what to do.For the veteran. They do accept the VETERAN card for discounts. But be advised this may not effect the sale price. As for price. I have bought helmets on line. Yes I paid more in store. But I left with no doubts of the product I have yet to see. I will continue going into Cycle Gear for my needs. This includes tires changed. I may have to take mine off the bike and take them there. But for $25 changing the tire would be well worth it. I paid $800 at the dealership because I did not know about this place. That will stop.