Very good

Manager Juan definitely needs some training in professionalism...... apparently they just hire any body to be management because I cannot wrap my head around this man could possibly be in charge.....Only go to this place if it’s your LAST LAST VERY LAST OPTION....

The worse managerial skills ever. I have been a loyal customer for many years in the past at a different location but the Chelsea location forget about it. I have purchased Items from this location in the past also and never have experienced such, Rude, Disgusting, Customer Service Skills ever. The manager Juan Santiago he claimed that being his name was harrassing, threatening and cussing over the phone for a financial dispute that could have been resolved within time. I will make sure HEADQUARTERS find out exactly the type of ppl work there. The day of the delivery they were 6 hrs late then the mattresses reeked of Marijuana I report this the next day. Nothing was done no. would you like us to exchange it nothing. Again something needs to be done with these people lack of CUSTOMER SERVICE SKILLS.

Worst experience ever so bad I will never go back and if anyone asks I will steer them away.

Fat guy is always on the phone and has horrible customer service

Great service

Excellent very good attention very friendly all the staff thank you for your attention

I have had the opportunity to be a customer for quite some time in particular I am fascinated by the attention of his manager Angel, who is such a kind person so it is that people with great human qualities are needed many congratulations

It does not work, they are very chuchos

What bad customer service do they have,They are uneducated, and most of them are very rude.Too bad there is no friendly staff there.