Excellent experience!I randomly found Boston Prime Cars when i was looking to do a repair on my car,so i ended up going to the repair shop next door to them. Not only were they thorough and reasonably priced for my repair quote, they also informed me that the recommendation from the other auto repair was unnecessary .While my car was getting worked on, i met JP, one of the Salesman at Boston Prime Cars .After talking to him for a while and looking at their cars, i liked a Pick up truck that they had in stock and next thing i know we were talking numbers and i ended up purchasing the truck on that same day.Also, 1 very satisfied customer came in to thank JP once again for his positive experience while I was there waiting,it was actually this gentlemans 4th car from Boston Prime Cars.The whole experience was beyond pleasant and easy. I love my new truck. They run a great business!!!
I was referred to these guys by a friend and im so glad i took the drive down here.They are an amazing Team. I’m happy with my new ride and will be coming back soon for something for my wife.
Worst experience I ever encountered at a “dealership” . I was degraded and deceived by the employees there . They tell you one thing and then tell you another . They cars are over priced and non reliable. I was even threaten by an employee there while in the process of looking for a car. I will never step foot in that establishment ever and think they should be closed down immediately. I will be contacting the better business bureau. Shop there at your own risk .
JPs son told me about an STI that was just traded in. Car was fully loaded with extras. Went to go look at it. Loved the car! They gave me an amazing trade in offer for my 2016 WRX. Signing process was flawless with no issues of dealer BS. I had the car in less then a week and have never been happier. Boston Primes team only focuses on Grade A customer service for all clients.
Horrible dealership beware! They sold us an F350 we bought with a large amount of cash. The truck was in violation of MA state law unsafe to drive, would not pass inspection. They lied to us saying they thoroughly inspected the vehicle and it was ready to drive home and get a sticker all they cared about was getting paid. They were aware of the safety issues with the front end and the break caliper on the passenger side froze up the first day we had it which was another major issue they knew about and hid from us. They allowed my family to drive the vehicle an hour home knowing it wasnt safe! They were hesitant to address the issue and were not responsive or helpful. With persistence in contacting them they did repairs and left us without a vehicle for 2 days and did not return any of our calls. Their business is unethical, dishonest and unsafe!!
Bought a nice used SUV from them and the sales person was excellent. Not in your face at all. Which was a nice change as it made it comfortable to shop the lot. Process was smooth and professional. Would recommend them to anyone looking for a used car.
My truck broke down 2 hours from home in February right next to their business and they let me park in their lot and stay inside to keep warm while I waited for my tow. Very friendly people
I recently got a car here and I worked with Andre. It was my first car and he was so helpful from start to end. I really wanted my mechanic to checkout the vehicle before buying and signing any papers. But it was difficult because Boston Prime only had 1 license plate at the time. So if I took the plate they wouldn’t be able to use it for another customer who may want to test drive. I really appreciate that Andre called me up and drove the car himself all the way to my mechanic. I met him there and everything turned out good. He was nothing but friendly and I highly recommend going to Boston Prime. The people here went to a lot of lengths to make my customer experience great. Thank you 🙏
My wife and I, Just purchase a Mazda CX-9 Grand touring at Boston Prime Cars. We have a great experience. They are very communicative, awesome people to do Business with. Thank you Amoba for your excellent service and making sure that the process was smooth and professional. May the Lord Bless your and your business.
My Husband and i just purchased a car here at Boston Prime Cars and had a great experience.The Salesman and manager were very knowledgeable and helpful. I highly recommend this Dealership!
A great great experience. The Boston Prime’s team are very nice, they always provide good service and support to the customers. Thank you guys!
I really enjoyed and would recommend anyone to purchase from JP at this location. I loved the easy going overall feel of the dealership. I was not hounded or pressured by any of the guys. JP was knowledgeable, professional and friendly. I was at no point intimidated by the overall process with my purchase. Im very happy with my new ride!
Great service! They are always available when I need them! Would highly recommend.
Great experience! Andre and JP made the whole buying experience nice and simple. Truck came out clean and exactly as described. Would definitely recommend.
I wish there was a 0. DO NOT RECOMMEND THIS DEALER. My first time financing a car in May 2018 and it has giving so many problems. A few days after I purchased the car I heard a weird noise coming from the tire, I went back to them and the guy who sold it had the guts to tell me it was probably something i did. I regret not fighting back, I wouldnt be stuck with that piece of junk. WORSE DEALER EVER
Amidst the weird uncertain times, Andre and the team at Boston Prime Cars really went out of their way to make sure I was happy with my purchase. Amazing service and over all good guys! Be patient and support local, these guys will get it done for you.
Came in just looking at certain cars. I got helped right away by JP. He really helped me with my first car purchase! I recommend this place if you don’t have the best credit, they will definitely help and work with you! The only thing that was stressful were the lenders, but it wasn’t JP nor the company’s fault! Definitely will recommend with anyone trying to purchase a vehicle!
Found the exact car I was looking for and these guys made sure I got in it. Their service was more than quick, curtious and professional. Would def buy again from this dealership and recommend them to everyone.
Prices are kind of high. No parking. Employees are so helpful and knowledgeable
Very professional and great customer service!Alex and his staff were very attentive and helped me every step of the way. I found the exact vehicle I wanted at the lowest price. Ive had my vehicle for 4 months now and Im highly satisfied. Would definitely recommend checking out their inventory!
Friendly and helpful staff. Thank you guy!! :)
Andre was the best. He took care of us good
Just bought a car here after a few months of looking. It wasn’t the car that got us, it was their service and great communication. Fast and reliable. Definitely recommend to come and talk to them!!!
I’m not the one to Share comments nor give bad Comments to a Business ( because I’m a Business owner myself) But this dealership it’s the worst in the North Shore area I purchase a 2016 Honda Accord from this Place I was told that the Bank was asking at 1st for $$ 6500.00 Down payment so I did.... when I went to sign the Contract the guy that does the Financial paperwork tells me that the bank have seen a few settlement I did with a collection agency and they we’re a lil worried about that so I have to give a $$ 7200.00 down payment to the car but if I gave $7000.00 down payment I was good so I did.... I signed all the paperwork and ( NEVER TOOK THE CAR HOME Because they need it to get plates and registeration “ supposedly “ ) the bank reaches out to me to see about the down payment and they were told I gave 6500 not 7000 I backed up from the deal and called the General Attorneys from Massachusetts because they weren’t trying to pay me back right away PLEASE DONT BUY FROM THIS PLACE 👎👎👎
One word- shady. This place advertises its vehicles with a “$2k down payment included”. As in: expect to put down $2k cash, then plan on the advertised price as the remainder. Unbelievable they sell any cars at all after perspective buyers get there and find this out. They do this so they rise to the top off car search sites like CarGurus as they’re considered to be a “great deal” since they’re advertising $2k lower than the actual cost of the vehicle. After finding out they tricked you to get you there, nothing else should matter. Walk away. Go to real dealership with a good reputation.
Great cars and good service. Highly recommend. Got me a beautiful Mercedes From them
Bostonprimecars has the best cars and in the cheap rates. I got my 2016 ford explorer in a close to perfect condition. I would definitely recommend to atleast visit this dealership. Took me 3 days to get my car once i got apprroved from the bank with registration and everything.
Excellent service, they are so understanding and welcoming ! The best dealership ever
I came all the way from SC because they had a very unique car I was looking for. The whole staff right down to the gentleman cleaning the cars was courteous and helpful. Andre checked in with me more than once to make sure my return home went well. I feel like I have made 5 new friends.
This is a great place to buy a car. They have great inventory, and their staff is extremely knowledgeable and friendly. If you are in the market for a new vehicle, I would highly recommend Boston Prime Cars.
I recently bought a car from boston prime cars and had a great experience. What really made my experience extra was my sales person Betty. She was not only professional, but she was attentive to my wants and needs and really made sure she Kept her promises (which is tough to find in the car business) Special thanks to you Betty ! You made my car buying experience a great one and prime cars is lucky to have you.
Im very happy with my purchase, I do recommend Boston Prime Cars! They where very helpful and professional helping me with the purchase of my car that came with new tires and new brakes!!
Do NOT buy here. I purchased a car with a warranty and when i went to use it it only covered 10 percent of repairs. When i called them they told me that they have nothing to do with that. I said did you not sell me the warranty? did you not make money off that? No compres un carro de aqui. Yo compre un carro y la garantia. Y candy fui a usar la garantia solamente cubrio el 10 porciento de la reparation. Cuando los llame me digeron que ellos to tenian nada que ver con eso. Eso es mi problema. Yo voy a reportarlos a BBB.
Good cars, Good people.
We are happy with our jeep cherokee, excellent services, a very friendly treatment, thanks guys, johan and merilyn.
GREAT and Fast Costumer Service with the best Prices!!! 😀😀
Thank God for this place great guys great prices and everythings fixed right the first time
Very good place, they are very professional and commitment before, during and after sale. They were very helpful after my purchase.
Excelente customer service. I will recommend them to everyone. Got my Audi Q7 and I never had any issues. Boston Prime Cars keep with the good work. Congratulations everyone 👏🏼👏🏼
I thought no one gets turned down regardless of credit? I was told I needed to put 16,000 down. Not for nothing but that is half a down payment on a new car let alone a 2018 Jeep Grand Cherokee with 27,000 miles for 32,000 (the 2019 version is going for roughly the same price). Oh well thanks for nothing
Good staff
These people are the best people ever they help you with everything you need
I cant tell you how amazing all the guys are here. Definitely worth the 6 hr trip for my Nissan.
In love with my new BMW X5. Thank you so much for the great customer service!
Great customer service and great cars. Recommend to anyone 👏🏼👏🏼
Excellent costumer service and excellent cars check them out .
These guys sold me a car last February with no significant issues except the roof liner was sagging a bit. A year later after I hit a pothole, I inspected my own car before taking it into the shop and noticed that one of the wheels was bent. This also happens to be the same wheel/tire that continues to leak AND the wheel that has the newest tire on it even though they claimed to have replaced all 4 before I bought it. To add, there is paint pealing off some of the panels in the car which tells me someone painted over them. Cutting costs for repairs on a vehicle to make yourself some money is understandable. However, lying to your customers and potential repeating customers is just bad business. Also, not disclosing that a wheel is bent is pretty f’d up. I have reported this instance and reviewed and will update as needed. I would suggest you find another place to buy your fancy car
Great place to buy a car, friendly and helpful people!
Dont like to be pushed
3rd car I buy from them, always recommend, always fair with my trades and vehicle prices.
Please DO NOT go to this guys.They shouldn’t be in this business. I was here a few months ago and my experience was pretty bad, I ended up not getting the vehicle although I wanted it, didn’t want to deal with their negligence and lack of professionalism.
Great customer service!
Although I could not take out a car because of personal reasons Jp helped out me and my husband as much as he could he went out of his way to help us .. definitely recommend this place ..
Very nice and friendly
Worse experience ever.Never again I will buy a car from this place. They are rude, disrespectful and They will even do things under the table which is just not right.JUST NOT PROFESSIONAL.
Sat in traffic waiting for bridge to close
Bad customer service
In this place I had a great experience. The service is super good, I recommend the place 100%. The workers are very friendly, they look for your comfort and the best possible price.
Precious very expensive
How was it? Well, one of the workers there insulted me just because I parked in front of the inspection door of the vehicle waiting for them to open and I was in the car, I could move without being rude! Customer is not treated badly!
Very good service they comply with what they offer they are serious. I recommend the community
Thank you all for the good service very happy
Good offers fromInexpensive prices deal with very good kindness
Boston Prime Cars Auto highly recommended excellent service, buy a Cadillac ATS, I love it, the best service.
... GOOD ATTENTION, I AM SATISFIED WITH MY PURCHASE THANKS BOSTON PRIME CARS!
Very good service and with good patience for the clients they got me a good bank with low interest.
Boston prime cars, excellent service and good as new cars ..
Great people excellent treatment and service vehicles in great condition 2 months ago I got a Honda Pilot 2011 with them and I love them I recommend them with eyes closed.⭐️⭐️⭐️⭐️⭐️Great people excellent treatment and service the vehicles in great condition 2 months ago I got a 2011 Honda Pilot with them and I love it I recommend them with closed eyes.⭐️⭐️⭐️⭐️⭐️