These guys always hit the mark on personal service! Ive never had a bad experience here in 7 years of buying alot of parts for our older vehicles . Thanks guys

Always good service here!

Austin really did a great job recommending different battery options, and was very knowledgeable and willing to assist. 10/10

I have never in my whole life seen customer service this terrible before. At 5:00 p.m. today I went in the store and walked to the counter with a friendly hello. Not only did I not get a response but I didnt even get glance until it was convenient for him. When he finally looks I get a what as if me being a paying customer was an inconvenience to him. The guy next to him only points at a wall I could look at rather then helping me out. We look at the wall to no avail. I will not be returning while this staff is under hire.

Excellent service. Highly recommend!!!

Very helpful staff, knowledgeable, with good quality parts at a fair price.

Great costumer service

Good parts store. Was surprised they didnt have a better selection of oil filters.

Tons of information from this talented crew. Cheney crew rocks!

Person who helped me was a little abrupt with me. Made a call and gave one guy my work information but when I went to pick up my item the guy who served me said I dont get that discount. Till he no longer works there I wont be going back. I live in a small town so Ill know. I had no problems with this store in the past. Good customer service must be hard to find these days.

Great customer service! The folks in here have been helpful every time and have done their best to find the parts I need! Prices are totally reasonable.

Went above and beyond! Removed my old power steering pump pulley, and pressed onto a new one. They could of easily choose to simply loan out the tool to me instead and let me deal with it. Thank you!!! Neat to see nice helpful people in today’s world.

All I have to say is I am impressed. Not only did James educate me on what I needed, but he also offered a discount for working across the street. He had to order a part in but when I walked in later that afternoon I was greeted by James with a Hi Amanda lets see if we got that part in! I love when people can remember you on a first name basis after only meeting once, it shows a good level of customer service. If I need anything else for my vehicle I will be sure and come back to this store!

Great quality parts and theyll have just about everything you could need in stock, or else they can order it in! Incredibly helpful staff and very kind. Highly recommended!Youll pay a little more than OReillys but youre getting a much better warranty and much better product.

Awsome staff. Dont stock to much but can get anything you need same day and usually within an hour or two. Best quality for the money. Best value in Cheney hands down.

Very helpful employees and they dont mind if you fiddle around with something on their parking lot. Not full vehicle repairs, but minor things such as windshield wiper replacement and gluing a cracked headlight.Reliable place to get what you need.

Only good for selling some light bulbs. Is in a farm town has no person with a clue about any vehicles. You always have to look up info on google come in with a part number so they can order and jack up the price. Worthless place

Good store good staff. Didnt have the part that I needed but lent me the tools I needed to make a temporary fix that got me to the dealership. Saved the day

It was a quick in and out for an ice scraper and window washer fluid and the sales rep was helpful as could be. I went back in to ask about a fuel filter and he did his thing and helped me out. Only one guy in store could use more staff.

Hi priced

The guys know there stuff.

The staff at Napa Auto Parts exemplify their motto well! Their genuine and friendly staff make for a pleasant and memorable experience. Thank you Napa for setting an example of great customer service!

Great service

My local Napa is excellent ! NAPA Bob is the best. Been buying there for over 36 years. James,Matt, Tadd all very helpful. Always work hard for quality and prices.

This place is amazing, my car all of a sudden stopped running when I was driving. I figured it must be the battery or alternator so I first took it to OReillys and they said that neither was the problem and they didnt even test it to double check. I thought it was a little weird and then I decided to check out Cheney Auto Care, they said it must be the distributor but they couldnt say for sure, they told me to drive it around and if it happened again to bring it back in. I really just wanted answers and tried NAPA, they checked my battery and alternator without question and turns out it was both! They both needed to be changed, they helped me out way more than I thought they would. Don was super nice and helpful and would definitely suggest going here before anywhere else in cheney!!

Great experience. They went above and beyond trying to find the part I needed. Sometimes they cost a little more, but their in house expertise is worth it.

I always get great service and frequently good prices

Guys are super friendly and they have a great inventory in the back. Was able to get in and out quickly!

My local Napa! Knowledgeable, friendly and helpful folks behind the counter!

Good service and very helpful for questions you may have on a part or your vehicle

Great sales staff; very helpful.

Fantastic service

Lots of experience and knowledge. Friendly folks. Have used and recommended this store for years.

Tom will help you with all your auto needs they have even came out in the rain to put on my new wipers

Like the new location, could have a better selection being in a bigger store though.

Great place. I won a free fishing pole in a contest.

Diagnosed my battery issues and aided in installation of new battery. Very nice and good folks

Helped me find just the part I needed! Even though it only cost $4, Justin spent 20 min installing it in my car for free! Thank you!

Nothing like what I remember from New Mexico

Because they help you out and have a great personality

Super nice employees always willing to help out! Matt you rock!

Good place to get your auto parts

I just get my oil from there,

The last 4 times I have ordered through them, they have ordered incorrect parts. Go the extra 1/4 mile down the road and do business with OReillys.

Nothing special again just like any other Napa store although I was in the store about 10 minutes looking for something and not once did anyone ask if I needed help and they werent busy at all

Best service in Cheney. Especially the drivers.

The guys there helped me with a problem on my car and made some great recommendations.

Just another NAPA, nice to see in a small town

Had to walk to get a car battery and the man working drove me to my car. Exclent customer service

Good auto parts

Great place to get parts

Sold me the wrong part more then once.

Very knowledgeable

Parts galore.