I am blown away with the quality and look of our tile flooring and backsplash. Brandon was a pleasure to work with, He was very knowledgeable and helpful with picking the right color grout to complete our look. And keep us in the loop with our delivery. I especially appreciated his follow up calls to make sure everything was to our satisfaction. I am looking forward to doing more business with him in the future.
We have relied on Janet’s advice and decorating skills for various projects over the years. Janet has helped immensely with decisions that include hardwood floors, fireplace brick, bathroom vanities and porcelain tile. She prioritizes customer satisfaction, making sure that the orders are correct and that the items are all from the same lot to create a beautiful result. When appropriate, she has also teamed up with other sales personnel (Mike G. in particular) at Avalon on certain aspects of projects to offer seamless, outstanding customer service. We are pleased with the attention Avalon gives customers, and we will continue to tap into this expertise!
Well a year ago me and my wife bought a stair nose, upon opening the box it came in, we noticed the paint or whatever it is was completely scratched off. We tried returning it and Avalon would not let us. We tried everything and they offered zero help to fix our problem. So for a year ive had to look at this and it just struck me to warn others of this material used to build the stair nose & to be aware Avalon wont do anything to help. $250 for a scratched stair nose. Thanks...
I have had the pleasure to work with Eric Dann at Avalon in Cherry Hill.He has been exceptionally professional and helpful in my project of a reconstruction of my home. His expertise and guidance on types of flooring, carpet, window treatments and mirrors have been extremely helpful and has made the experience more enjoyable. Construction can be time consuming, tedious and aggravating, but with Eric’s help and guidance the project has been less stressful. He has great ideas and takes his time to assist. He has become not only the salesperson I will definitely recommend to family and friends, but I consider him a friend.I highly recommend using him as your salesperson. You will pleased and satisfied with your experience.
We had a great experience at Avalon. Anna helped pick out the perfect kitchen floor and quarter round, and the estimator and installation professionals were helpful and prompt. I definitely will be buying any other flooring from them and recommend Avalon to anyone looking for flooring!
Im a local remodeling contractor and I send all of my customers to Avalon to get the tile for all of our projects.I have my customers work directly with Anna who is the absolute best! She always picks out fantastic designs that my customers love and is always helping out in making sure things arrive on time so our projects always run smoothly! I couldnt recommend her more!
We worked with Amy to design our bathroom renovation. She understood exactly what we were looking for and presented many options. With her expertise, we were able to choose our flooring and shower tiles in no time. Our installer was Illia, and we can’t say enough about him. His craftsmanship is superb. If you are looking for a one day install, he’s not your guy. But if you want your tile floors and shower enclosure done to perfection, he is definitely your guy. It was a pleasure working with Avalon and all of their associates.
Bill and Dave helped me complete my dream bathroom! They were extremely helpful and knowledgeable! They even made my baby happy ! Also love the huge selection of gorgeous tiles. Avalon flooring is where it’s at!!!
Amy Oeste took my vague idea and created a design that is just what I wanted. She has a great eye for color, design and detail. Her many years of experience were invaluable in guiding my choices. Installers Peter and Galina installed every tile perfectly. Another excellent experience with Cherry Hill Avalon!
I highly recommend Avalon Flooring. Amy Oeste designed our bathroom and it is beautiful. Customer service from Avalon has been excellent.
Jason DiLuigi of Cherry Hill was great to work with. He took his time and made some good recommendations, and was patient with me while I contemplated my choices, took pictures, and let me take home samples. I hired Resilient Remodeling to give us a new kitchen, laundry room, and master bathroom. I used Avalon for my master bathroom tiles, kitchen tiles, and laundry room flooring. After demo, it was decided that my kitchen hardwood would need to be replaced. My kitchen connects to my laundry room and since it had to all be replaced it made sense to use the new hardwood throughout. I called Avalon and I had enough time to cancel the laundry room flooring order at no cost. Avalon was super accommodating, and also let me change my tile color before the install as well when I realized it would be too dark. The installation manager, Rob Showers, is also very kind and understanding. Their installer, Miguel, was meticulous and made sure I was happy with the layout, asking me many questions to ensure it was what I wanted. Overall I am very happy with the experience, service, and professionalism at the Cherry Hill location.
My wife and I are in the process of upgrading 2 bathrooms. In need of not only tiles but sound advice we were introduced to Bill Twisler at Avalon Tile. Bill was in the process of training a new employee named Dave and it did not take long to figure out why he was tasked with training a new staff member. Bills knowledge of the tile industry and the Avalon showroom were heads and toes above any tile rep we had previously talked to at other stores. I certainly recommend Avalon Tile due to their extensive product line and so Bill Twisler for his ability to answer all my wifes questions and concerns! Not a small or easy task!! Any future remodels we do will be run through both Avalon and Bill.
We were totally impressed with our shopping experience at Avalon Flooring in Cherry Hill NJ thanks to Anna Pfeiffer. She did a great job of anticipating our needs in helping us find exactly what we wanted. She followed up to confirm everything we agreed on to make sure no confusion later. Would definitely recommend her. It was a great shopping experience.
As a designer, I love taking clients to Avalon. I schedule all appointments around Annas schedule because she is so knowledgeable and incredibly helpful. Every project is better with her advice. Well arrive with an idea in mind, and she pulls the best tile and flooring combinations that elevate the projects design, while being mindful of budget and delivery timelines. Anna is so personable, patient, and all-around awesome. Shes a 10/10. We will continue to choose Avalon for all future projects because of her.
So, we were completely lost with out Jason’s help . Great experience . He’s very strategic about detail and providing the right look your going for . We’re thrilled with David’s price is right flooring on installing Jason’s design . Thanks again Jason . We highly recommending him personally !!!! Thanks
I visited Avalon in Cherry Hill today. Bill helped me find a beautiful bathroom vanity and some excellent carpet options for my new house (at different price points to be mindful of my budget). Highly recommend the store - professional, great options and friendly and easy customer service!
We went to Avalon to pick out flooring for our sos’ bathroom remodel. We worked with Bill Twisler. He was amazing! He took the time to really hone in on what we wanted and then showed us various options and price points in the color family we were looking for. He gave all the pros and cons on each option and didn’t try to upsell us. He kept us updated on the status of the order and notified us promptly when it was available for pick up. We are extremely happy with the flooring and would definitely go back to Bill again.
I went to Avalon Tile, to match the tile I already had, in my kitchen backsplash. Eric, one of the sales associates, greeted my and I. He looked at the pictures we had taken of our existing tile and immediately knew the tile we needed. This certainly speaks to his knowledge of their products! He was friendly, professional and very helpful. He made design suggestions and recommendations. He also followed up with us, to see if we were ready to make our purchase. I would definitely recommend this company. They have quality products and Eric was great to work with.
Another great experience using Avalon Flooring to purchase Travertine tile for my kitchen renovation. Brandon K was extremely helpful. Product was priced right and in stock and I was able to return my extra. Highly recommend.
Bill Twisler at Avalon has been outstanding to work with. He helped me pick a beautiful tile for our bathroom remodel project. His expertise and knowledge added so much value, and he made the whole process very pleasant. I would not hesitate to contact him with the next project! Thank you Bill for your above and beyond service.
Its been a pleasure to deal with Bill Twisler, a true professional and knowledgeable about his product, thank you Bill.
Amy Oeste is amazing! I walked in with a general idea of the colors I wanted in a new bathroom. Amy took my idea and made it come to life. She has a great eye for color, design and detail. Our bathroom turned out so much better than I ever imagined it could. Amy is a joy to work with. We are currently working on remodeling our kitchen. Amy once again helped me every step of the way. Do yourself a favor and go see Amy - she is the best!
If I could I would give 1000 stars. As you know, being under construction and the designing process are very stressful. Weve been designing our master bedroom/master bath for over a year. This process was eased by a fabulous salesperson named Bill Twisler from the Cherry Hill store. Bill refers to me as particular, however I know Im obsessive and I refer to him as my Designing Husband. Bill was very patient and understanding while I was striving for perfection and kept changing my mind. He knew when to let me shop alone and when to intervein with suggestions. He never got upset or muffled under his breath or rolled his eyes. I would have passed me off to another salesperson, but not Bill, he understands his customers. Not only does Bill have patience and understanding for his customers but he has a design eye too! Bill also has unlimited knowledge of the products he sells. I have shopped in the tile, luxury vinyl flooring and rug departments and Bill did not skip a beat answering my questions and educating me on the products. My husband appreciates Bill as well. He is off the shopping hook and has every confidence that Bill wont steer me wrong. Bill, the Designing Husband has our vote for Salesperson of the year! Id like to give a shoutout to the Warehouse Guys. They are attentive and hard working. We appreciate all that they do. The end result is, we have a perfect and gorgeous master bedroom/master bath thanks to the Avalon Team in Cherry Hill.
Ryan G. is very dedicated to her clients, and has a great design eye. Her background in design and attention to detail is spot on. She is dedicated to her clients and will work hard for anyone that comes her way.
Went in to view carpet selection and was greeted right away. Mike Gregorovick helped me find what I was looking for and also gave me great advice on other products. Will definitely be coming back as he was professional and knowledgeable!
Mike Gregorovic at Avalon has been outstanding to work with. He helped me pick a beautiful tile for our bathroom remodel, advised me on the perfect grout color to blend with the tile without dulling it, and he came up with a creative solution for the accent tiles and grout in the shower niche. His expertise added so much value, and he made the whole process very pleasant. I would not hesitate to contact him with the next project!
I had the privilege of working with Meghan Dooley on a large project. Meghan was a true professional and incredible throughout this entire process. She was extremely helpful with the selection, patient and always accessible. I can’t imagine doing such an undertaking with anyone else. If you want a project to be pure perfection….go see Meghan!
Chris was most helpful answering my questions, placing my order and setting up timely delivery to my new business. In his absence, Bill found my order, answered additional questions and assisted me in adding to my original order. They were both very professional, friendly and knowledgeable. I highly recommend Avalon Flooring in Cherry Hill.
We came into Avalon for a backsplash without a clue on where to start, and had the great fortune to work with Brandon! He really listened to us and helped us narrow down some options, and was super helpful along the way with suggestions and samples to take home and try. (Seriously I lost count of how many times he walked back to the warehouse to get tiles!) We had also been in the market for a carpet and had visited a few other stores, but had such a great experience that we selected our carpet with Avalon too. They were also competitive on price given the prices from other stores. We cant recommend Brandon highly enough and are looking forward to our installation soon!
I was in Avalon flooring yesterday looking for carpet with my wife. We were lucky enough to run into Bill Twisler, one of Avalons sales reps. Normally looking at carpet can be painful, but Bill made the experience worth the trip. He was friendly, extremely knowledgeable and had a no pressure sales approach. He gave us great practical advice for selecting the perfect carpet. Avalon has an incredible selection and great prices. We will definitely be back for our next project. Thanks!
Just wanted to say how nice it is to deal with this company especially my rep Bill Twisler. He always finds a way to make me feel like his only customer and delivers as promised. Thanks Bill!!
Ive been dealing with Avalon Flooring for some time. As a contractor its important to have good service and response. I have done some projects with Anna Pfeiffer and she has done a great for me, I can say, she is a women of her word. Thanks Anna for great service, and looking forward in creating new projects in the future.
Had the pleasure of working with Anna Pfeiffer from the Avalon Flooring store in Cherry Hill. We needed assistance with our backsplash and she helped us select a very nice subway tile. Her calculations were spot on as we only had about a quarter box extra once the job was finished. It was a great experience working with her.
What great service! I was looking for something super specific, and Bill Twisler at the Cherry Hill location found it for me immediately. He went above and beyond to help me. He was so helpful, professional, and friendly!
Ryan is so great to work with! She is very knowledgable about the products, has an amazing eye for design and worked with us from start to finish to get us exactly what we were looking for. Thank you, Ryan!
Bill Twisler has been great to work with. Over the past 3 years we relied on his expertise to remodel both kitchen and bath. We took advantage of his good instincts and decorating advice in selecting wall and floor tile. We had to tweak our final purchase; and Bill always goes above and beyond to help his clients.B. Scott, Philadelphia
We have been using Avalon Flooring for our remodeling business for years. Anna Pfeiffer is the reason we are Avalon customers! She is knowledgeable about Avalons products and always knows what to suggest to our tile customers. She takes the time to help all of our customers and answer all of their questions.
We recently had new hardwood installed throughout our downstairs and we could not be happier with the final product! We had a wonderful experience with Avalon from start to finish. Our salesman, Jay, was a pleasure to work with. His great attitude, patience, and knowledge of the product was extremely helpful. We will definitely go back to Jay when it is time to replace the flooring upstairs. Dennis and his installation team were respectful, efficient, and did beautiful work. We love our new floors!
As a designer/builder I am constantly working on several projects at a time Getting the opportunity to work with Rhonda as my dedicated sales rep makes my job easier. She is always polite, professional and accommodating. She has a tremendous knowledge of the products as well as their application and is always looking out for me and my team so our jobs run smoothly . Love working with her!!!
Ive been a Pro Partner with Avalon Flooring for years and Rhonda Schaffer is my expert designer in the showroom. Not only have I had nothing but great experiences with her, more importantly, my customers RAVE about her knowledge, experience and overall professionalism! And although Rhonda doesnt usually get to see the finished product (in which she has a big part in creating), every project is spectacular! I couldnt have asked for a better designer to be partnered up with!!
What a day. Decided on a whim to check Avalon Flooring out on our only free day to see if we could find an area rug for our new living room. Was surprised at the selection and quality but especially by our Sales Rep Eric. He helped us find the right choice for our floor between the 4-5 we shifted through, and I was especially happy he didnt push us into buying the most expensive option on the floor. Rather he helped us choose the one that fit our living room the best. Eric also personally loaded it into our car and off we went! Super easy, painless, and overall surprising process. Will definitely head back here when we buy a home.
Pam Courtney was very courteous, professional and knowledgeable. She helped us make tile and carpet selections in a expeditious but unhurried manner. We enjoyed working with her.
My wife and I just bought a new house and decided to install new vinyl downstairs and new carpet upstairs. Jason was super knowledgeable and helpful and made these big projects seem easy! He helped coordinate everything from the initial quote through the install. The flooring and carpet came out beautiful and we could not be happier. It was so nice to one stop shop! Thank you Jason and thank you Avalon!
Bill Twisler is great to work with. There are LOTS of choices for remodeling in this store; Bill knows his stuff and is good at helping you figure out how to get what you want.
From start to finish, Avalon Flooring deserves 5 stars.We recently purchased carpeting from this store.Pam Courtney was our sales associate.She could not have been more helpful.She was laser focused on what would work with fabric samples that I had brought with me.The sheer number of carpet selections were overwhelming.What could have been a daunting experience was made so much easier with Pam’s assistance.Ryan Keister was responsible for measuring the areas to be carpeted. He was extremely efficient and showed superb math skills !He did a great job.Finally, Julio and his assistant were our installers. They were timely, pleasant and neat.They, too did top notch work .All in all, our experience with Avalon was wonderful.We will be return customers.
Janet Bruno (Sales Rep) was so extremely helpful helping me pick out five different style tiles. She led me in the right direction and was very easy and nice to work with.
I worked with Amy Oeste and she was an absolute dream to work with! She couldn’t have made the whole tile selection process any easier! When you are renovating your kitchen and need someone to really help you through the process go see Amy and she will find the exact design you need and make it effortless!
Working with Avalon flooring was a wonderful experience. From the quality of the materials to the sales and coordination with Bill Twisler - we couldn’t be happier with our new floors! Go see Bill for all your needs!
We had a wonderful experience working with Anna for our kitchen tile and flooring. She was patient and helpful as we ran into some issues on our end, and I really cant thank her enough!
Avalon in Cherry Hill has a great selection of flooring options, and the salespeople are incredibly helpful. When our rug company mistakenly delivered our rug to the store instead of our house, Pam even went so far as to drop the rug off at our house that same day. She literally went that extra mile!
Amy Breneman demonstrates superb knowledge of products and is able to hear our dreams. She then provides substantive, creative, and appropriate options to make the dream a lovely reality. Her personable, yet professional style giving careful attention to detail with superb color scheme, make choosing the best options non-stressful and encouraging. My husband and I appreciate her and the quality products Avalon makes available to us as customers.
I am a local Designer that has used many suppliers for flooring over the years. Mike Gregorovic at the Cherry Hill store is by far the most attentive and informed flooring rep I have ever had. He goes above and beyond to help my clients, even when I can not be there. He is accommodating, professional and very informed on all product lines. It is a pleasure to deal with him.I recommend Michael to any homeowner or Designer for help with remodeling.
Pamela Courtney rolled out the red carpet upon my entry into Avalon flooring. I was looking for tile for 2 bathrooms and was pleasantly surprised with the initial encounter all the way through the final stages.Her expertise & knowledge helped me make decisions that would normally take me hours to decide.Thank you for making this easy!!
Bill Twisler has helped me with two flooring jobs (room carpeting and stair runner) and the process for both was a breeze. They have a large selection of quality materials and Bill helps to narrow down the choices and make it less overwhelming. He clearly outlines the entire process from selection to installation and his recommendations for types of padding and other things I am unfamiliar with are very helpful. Bill is always very responsive when I call with questions. Anyone who has been part of the process (measurements - Ray and Ryan, installation, front desk, etc.) has been very nice and extremely helpful. I will definitely continue to use Avalon Flooring as we fix up our old house.
After a large renovation and being faced with many decisions, we were feeling overwhelmed. Eric’s patience combined with the large variety of displays helped simplify everything. We would highly recommend Avalon flooring. (Especially after seeing the limited options available at Home Depot.)
We had a such wonderful time working with William Twisler (Bill) at the Cherry Hill store selecting carpet for our home. He was extremely patient during the selection process as well as educating us along the way in picking up the right product that was within our budget. Avalon has a great selection of products and the entire team strives their best to provide a pleasant customer experience.
Avalon Flooring in Cherry Hill is absolutely Best in Class as far as their product options, but what really sets them apart is their customer service and expertise. I had a great experience recently working with Mike Gregorovic in selecting flooring for our powder room. Mikes suggestions and advice have been invaluable in completing our project. We couldnt be happier.John GMarlton NJ
Bill Twisler is a very knowledgeable and helpful salesperson. He spent a lot of time with me problem solving. Avalon has beautiful, high quality products. The bathroom floor tile tile we bought from them is unique and gorgeous.
Purchased much needed new carpet at Avalon Flooring in Cherry Hill earlier this year. (Replacing carpet that had been installed by Avalon many years ago and held up great.) My salesperson Chris WIllits made the project I had been dreading tackling an absolute pleasure. He found the carpet that was perfect for my needs. It was easy to set an installation date that suited my schedule and the installers did a fantastic job. I couldnt be happier with my experience with Avalon.
Weve worked with Mike Gregorovic on a bunch of projects for our house and a couple of other properties over the last couple of years and we are thrilled with the flooring each time. Mike is great to work with and always recommends the best product for the space. We get a ton of compliments on the flooring we have in our house.
Eric Dann turned what was a stressful decision into a very easy one from the second we walked into Avalon Flooring. He greeted us quickly and listened to our preferences to come up with the perfect idea for our master bathroom. He was honest, personable, and fun to work with. The process was very smooth and we couldn’t be happier!
Five stars to Avalon Flooring and Michael Gregorovic. My wife and I walked in without an appointment and were treated to over two hours of courteous, professional, and expert service. Michael is an absolute pleasure with whom to work. He did not pressure us at all and spent a lot of time helping to find the perfect combination of a plush carpet and wood-grained tile flooring for our living room, dining room, stairs, and foyer.
I have been working with Mike Gregorovic both for my business and personal need for nearly 2 years now. Mikes customer service is second to none. He always makes himself available for anything I needs and always finds a way to make things work for me when I need it. His knowledge of materials and methods is also a huge help any time I am shopping for products. Highly recommend working with Mike
I have worked w Eric Dann at this Avalon flooring for several projects now and he is always highly knowledgeable of all products and he is totally engaged in a collaborative effort to help pull the designs together. He is price aware and personalizes all his efforts to match my ideal look and feel always w consideration of the budget. He is also very pleasant. I greatly appreciate.
Just a shout out to Mike at Avalon Flooring in Cherry Hill for his expertise and patience in helping us design our bathroom including a vanity. He listened and knew exactly what to show us. Wish we went here first before all the wasted trips to big box stores. Definitely going back to Mike to help us with another bathroom and kitchen tile needs next month.
Bill was super Helpful in helping us find the right style and color options for our bathroomUpgrade!Highly Recommend!
Bill Twisler and Jason DiLuigi are both awesome at what they do. We r doing our master bathroom n both of them were so incredibly helpful. Thank you for making it easier than we thought it would be. We are doing our Kitchen next and definitely going back to Avalon
Mike G is awesome. Super patient even though I was very indecisive. I couldn’t have done my renovations without him. Much better quality products than other flooring stores. The delivery guy was awesome too!
My husband and I had been to several other flooring stores in the area before going to Avalon Flooring for our bathroom renovation. The customer service at Avalon Tile far exceeded any of those other stores. Specifically, we dealt with Brandon Kaplan. He helped us to find exactly what we needed and made suggestions that were really helpful. He kept in touch with us during the whole ordering process. I will definitely use Avalon Tile again when we do our kitchen renovation.
As a contractor working with suppliers is extremely difficult. Since I started working with Avalon that has completely changed. Both Jason DiLuigi and Anna Pfeiffer are easily the most helpful contractor salespeople I have ever worked with. All of my materials are delivered on time, if they don’t have it they find it, basically miracle workers.
I love this store! this place is enormous,and have more then plenty to choose from..ive personally,been conducting business ( construction company)with Avalon for the past few yrs now..my sales rep Mike Gregorvic has always made me a top priority..he has a vast amount of knowledge,when it comes to anything floor related..He always takes his time to explain and break down the products they have available..he probably has more info,then any other rep ive ever worked with in the past 20 yrs.. this establishment is as professional as it gets!! Highly Recommended!! Ask for Mike!
We use Avalon Flooring for all of our flooring needs - tile and hardwood flooring. Jason DiLuigi is always so helpful with feedback and design advice. We purchase quite frequently from Avalon as we have rental properties and also flip residential properties. Jason is very responsive to our questions and always has good ideas for whatever situation comes up in terms of matching existing tile or hardwood flooring. Highly recommend Avalon and Jason.
Eric has been a ROCK STAR for my husband and I through our entire bathroom renovation!! He guided us with ideas when we were lost, explained what we needed and what to do to figure it all out and as we started the project has been with us the whole time as issues came up. Eric has made this experience painless with his assistance, expertise, and responsiveness!! I highly recommend him if looking for any remodeling in your home! Thanks so much Eric!!
Worked with Chris Willits. He was super helpful and came up with an awesome design. Thanks so much Chris...will be returning again for my next project!
I had initially felt overwhelmed regarding choosing flooring and tile for a new bathroom. Then Eric Dan was our consultant and all that changed. He listened to our wants/needs and guided us through floor and tub surround options. He was patient, polite, has a sense of humor, and was very professional. In a reasonable amount of time he drew us a sketch and our bathroom is taking shape.Eric gave us a price and is forwarding the decisions to our contractor.Call Avalon. Make an appointment with Eric. You will be a very satisfied customer.
I would like to thank Anna for all of her help and expertise with my clientsBeing a custom home builder Anna health taking the load off my shoulders and spend countless hours with my clients picking the right productJust wanted to recognize Anna for all of her help
I worked with Amy Oeste at the Cherry Hill location. She was awesome! Excellent customer service, advised me when sales would be starting and ending, and had terrific follow up. Amy also has an excellent eye for color and was able to advise me what would work together and what wouldnt. She was also able to advise me what size tiles would work in my space. It was more like working with a decorator then a sales person. I would highly recommend working with Amy!
Rhonda Schaffer in the Cherry Hill store was awesome to work with! So pleasant, helpful, and knowledgeable!!
I recently had a major home remodeling project that included hardwood floors, carpet, and tile. The project was very large and overwhelming until I started to do business with Avalon Tile and Flooring. My project started first with Bob Dolan. He is an expert on hardwood floors and showed us products that would work best for our needs. He listened to what we wanted and made an incredible recommendation on a 7-1/4” engineered hardwood floor. The floors are showstoppers and we get compliments all the time. Our sales person Chris Willits made our tile and carpet experience seem less and we had zero issues. From the showroom to the installers everything was perfect and done in a professional manner. Highly recommend Cherry Hill Avalon Tile and flooring for any of your needs!!!!
I am working on my 4th project with Anna, she is the best! I keep going back to Anna and Avalon because they make it easy, they have a huge variety of products to choose from, and I get excellent value for my money. Anna knows the products across the entire store incredibly well and she makes great suggestions to match my style and budget. Ill need to hang a sign in my home office Decorated by Anna!
I purchased luxury vinyl plank flooring today from Avalon in Cherry Hill. The staff was friendly and great to work with. After searching for several weeks, I am certain they gave me the best price. Bill Twisler was the associate who helped me and he was great! I highly recommend you ask for Bill.
Through a very exhausting search (on my part) I reach Erik Dann at your Cherry Hill store. He was not only able to locate a quite old order that I had placed and identify the name of the product, but he was determined and extremely polite the entire way. I feel it’s this dedication to helping people that ultimately keeps customers returning for future needs. I will definitely remain a customer of Avalon Flooring due to this customer service displayed so willingly by Erik Dann, your valuable employee.SincerelyJudy Bockius
Mike G is the guy to see at Avalon. Great to work with, knowledgeable and won’t waste your time.Bases his sales style off you. Truly a pleasure working with.We bought tile for 2.5 bathrooms, kitchen backsplash and fireplace surround. Everyone was extremely helpful even forklift guys.Use Avalon !!
Mike Gregorovic is fantastic, he spent over 3 hours with us helping pick out our backsplash. It was not an easy task as our kitchen was tricky. Mike was very helpful, kind and professional. He made the process as easy as possible and we found the perfect tiles. We will only see Mike in the future, he’s a great asset to Avalon. Thanks Mike!
My experience at Avalon Tile in Cherry Hill could not have been better. I was shopping for flooring, tile and a vanity for my home bathroom. The choices and options that Avalon offers are outstanding. And my salesman, Brandon Kaplan, was terrific. His knowledge of the stores products and his ability to match all the components made decision making very easy. He worked with me over a couple of weeks and he helped my choose beautiful products for my room. I high recommend Avalon Tile and a great salesman, Brandon Kaplan.
First time going to this establishment must say it was definitely an eye opener! Being overwhelmed by the inventory a Mr.Eric Dann stepped in to help me and put my ideas into motion. Overall great experience and I trust I can return for all my tile and flooring needs
Amy was GREAT! She checked in with us when we first arrived in the showroom, offered help, but didnt hover. Was super friendly, knowledgeable and efficient. Offer suggestions and ideas. Will highly reccomend and will be back. Thousands of choices of carpet and most any type of flooring.
I purchased a vanity, tiles and shower wall materials for my master bath in 2019. The experience was incredible. Our sales person, AnnaP in Cherry hill, nj was incredible. Her patience and product knowledge helped us pick out the perfect bathroom. We had a problem with the vanity door damage. Anna worked tirelessly to get these right!
Honestly the picking out tiles and ordering process was good. The designer we worked with was nice and knowledgeable. However the delivery was not great. We were told an estimated date our order will be in and they went several days past that. What was frustrating about it was everyday that I called they could never give me a straight answer or would say call back tomorrow. When I asked if there was a reason it’s taking longer (so maybe I could understand what is happening) they shot back at me with attitude and impatience I couldn’t even get the whole question out. My contractor has been getting very frustrated with them as well since this has continuously pushed back our timeline. My issue since I’ve had to place a second order and it’s happened a second time. Is please do not tell me it will only take 2 days for material to come in when in reality it takes over a week. If we knew the reality we could have planned accordingly. I absolutely will not order from them again for any future products
I have purchased tile floor for my bathroom, tile for my fireplace, and currently looking at hardwood or vinyl plank flooring. I have been very happy with the quality of my purchases. Staff is helpful and friendly. Bill was very helpful and knowledgeable as I considered whether to buy hardwood or vinyl plank. He spent a great deal of time explaining and answering questions.
I was extremely pleased with the experience I had picking out tile and flooring for two bathrooms. I felt that was due to working with Janet Bruno. She was very helpful, knowledgeable, and personable.
Rhonda Schaefer is the best. Not only in product knowledge but she is very good in coordinating colors for our new construction homes.
Pamela Courtney was recommended to us and was instrumental in making our whole experience enjoyable. She is tenured and extremely knowledgeable in her field and has a great eye leading to great suggestions. Highly recommend for a productive and delightful visit.
Upon entering we were immediately welcomed! Very friendly staff! There show room is very organized and huge! They offer so many different products anyone would be overwhelmed! We are writing this review to say a Special Thank you to our sales associate Mike Gregorovic! He provided us with most exceptional service! We were shopping for several flooring options. Mike took the time with us, asked us many questions as to show us the right products! We were truly impressed by his product knowledge! Without him I dont think we could have made a decision. We purchased Cortec tile and Mohawk carpet for six rooms as per his reccomendations, and couldnt be more happy! Thank you Mike for a wonderful shopping experience!
I worked with Eric at the Cherry Hill Store for my bathroom and kitchen. He was so easy to work with, looked at my plans for each room and then made perfect suggestions for each. He was gracious when I changed my mind and even when I came back to going with what he suggested in the first place! He went above and beyond. Highly recommend.
Awesome, Bill Twisler is patient, knowledgeable, and wonderful to work with. He was excellent in providing ideas for matching our existing tiles. Have worked with him in the past and look forward to in the future.