WOW, this review should have been posted the first time I did business with you folks over 10 plus years ago . You have been keeping my multiple business computers with all my IT needs up and running since day one. Whenever there is a problem. One call or email. Bang! You guys fix things most time the same day I called. How can anyone get a better IT guys for their business. Also, let me tell, or better yet ask my wife. Cox could never get my TV and computers right at home for my wife and 3 young children as I do not watch TV. But you know what they say. Happy wife and family. I have a very happy life Thanks to Transform computers.
Too bad they dropped regular consumers. Fortunately I found CMC rte 322 southington- a quick, economical, effective fix!
Without question the best customer service I have had for anything in years. They solved my problem with professionalism and kindness. The price was also reasonable. I recommend them for any large or small PC issues. I give them a grade of A++.
Excellent service! Friday my computer would not turn on. I called Transform, Ben came out within 2 hours, and less than 5 minutes of being on site knew it would be 1 of 2 things. I lucked out and it was only the internal power supply! He ordered the OEM part, repaired the computer, and I am typing this review on it now (Wednesday). I am more than pleased with the service and would highly recommend Transform Computer Repair to other small businesses!
The staff at Transform Technology Services are GREAT! They have been helping me for years, and are always ultra responsive and helpful. Every time I have a computer dilemma, they have solved it, and quickly. I depend on them mightily since I work out of a home office! Readers who turn to Transform for computer support can be assured theyre in the best of hands!
Great as usual. Thank you for the support.
I really like the way they do business. They are an honest group that works with you and i stress the word honest. Everyone that I have dealt with there is very knowledgeable. I also have them on a service contract where they take care of my computer and my sisters who is blind On a scale of 1 to 10, I would rate them a 10 meaning excellent .
We have used a variety of IT support companies over the last 15 years and we were never completely satisfied until we began using Transform. The Transform folks are extremely effective, equally responsive and priced very fairly. Theyre the best.
I have been utilizing the services of Transform Computer for about 6 years for needs with both my personal Laptop and home-based business Desktop computers. Whether it has been for Hardware or Software, their friendly, knowledge-based staff has consistently been insightful with consideration given to my changing requirements. Further, their flexibility with providing In-Shop or On-Site of Remote Service, has helped greatly and I would strongly urge any individual or business to give Transform Computer your serious consideration . Noel Richard
Fast, quality service at a fair price. Have brought numerous devices there for repair and have always left happy Ben, Greg and his team are extremely knowledgeable and helpful. Would recommend Transform to anyone who needs to fix their phone, computer or laptop.
I love these guys -- They are truly expert geeks who solve problems quickly, intelligently and with good cheer.They have resolved several issues for me -- once a cracked screen on my MacBook Pro, and another time they rebuilt an old Mac laptop for my son. Just as amazing, they are easy to find, near parking in the back, over a great coffee shop, and down the street from an incredible lunch place with home-made subs, grinders, cookies and hearty Italian meals.All in all, Transform Computer is what marketers would call a very satisfying customer experience.
We needed a way to improve our TV choices, and we have a repair contract with Transform, though only for our PCs. I was pleasantly surprised when Mitchell, the associate who answered the phone at Transform, offered to come to our home and look at how we are set up.Mitchell also did research on our behalf, and recommended Chromecast, though he also explained Roku. I also thought I might want to do slide shows, so he looked into that as well. Mitchell did an excellent job, taking all our needs into account (he even reviewed the specs I brought over for a possible replacement TV).Mitchell picked up the Chromecast unit offering to install it, although I wanted to try it myself. The whole process took less than a week. Highly recommend Transform to any individual or business with tech or a/v questions. It was great to shop local and avoid going to a big box store!
I went to Transform to have a power jack replaced on my lap top some time ago, the one they replaced it with seems to be sturdier than the original and is holding up very well.The work was done very quickly and they also quoted less than half the price of anyone else I found in the area.Great business.
Great customer service. Free estimate/diagnostic. Service plans available at low monthly rate for both business and residential. Responsive and friendly!
Excellent service. They diagnose by looking for the simple problems first.
Excellent tech support and prompt and friendly service. I bring all my computer problems to Transform, big or small, and theyve always been fixed. Fairly priced, too. I recommend Transform wholeheartedly.
I have been using these guys since they first opened up. They have always helped me (a non-tech person) without judgement. They are also really good at follow-up. Love them!
Repair or replace- so often the cheaper option these days is to replace, sadly. I decided to take a shot at repairing something simple, but a huge pain for someone without the proper tools to work on, a loose charging port on my laptop. It was totally painless- inexpensive, fast, easy. Thanks, Transform.
Great repair knowledge. Wont sell you something you dont need. They give practical advice when you bring in a computer that is dated. They never rip you off.
I first went into Transform to see if they could fix a problem I was having with my smartphone. I was so impressed with the service that I also had them service my laptop too. They were great! Ill never wait in line at the geek squad again. Thanks Transform!
I had a great experience at Transform Technology! Even though they were extremely busy, they were able to order the battery I needed for my chromebook and I had it installed in less than a week!
While working on a tight deadline, my computer crashed. After spending a few hours trying to reboot, I contacted transform. They logged onto my computer remotely and diagnosed the issue (a faulty hard drive). They ordered and installed the new drive within a day. I can attest to their on target diagnosis and quick turnaround. They were also very good at explaining details in english rather than tech speak. Two thumbs up, five stars.
Transform was quick to diagnose our problem by recommending a “reset password” tech trick. They are so Savvy!!
Prompt and knowledgeable people who respond to your every computer need. Nice to have computer experts in Cheshire!
Very responsive and ALWAYS able to solve our issues quickly. They work their magic. Problem is solved. Not temporarily like some companies but for good.
Our company (Data Medics) recently started working with Transform to provide data recovery services. They are always a pleasure to talk to, very knowledgeable, and professional staff. Would highly recommend them.
Laptops GPU melted into the motherboard. I knew the problem was the motherboard but I wanted to diagnose the exact problem and check out my options. They were knowledgeable and gave me a call back sooner than I was expecting. Unfortunately getting a new motherboard for my laptop was more expensive than it was worth so they didnt up repairing it for me (~$400 for the new motherboard since this model is discontinued) but their diagnosis was great and it was even free too. I honestly felt bad not paying them for all the work they did taking my laptop apart and diagnosing (and then putting it back together). They were able to answer every question I threw at them and explain things to me concisely.Thank you Transform. If I ever have any similar needs in the future Ill be sure to be back.
Fast...Effective...and Inexpensive service. You wont regret using their service.
These guys get an A+ - three times they have saved me - totally competent, quick response. Highest recommendation
Very helpful and friendly staff prices seemed a tiny bit high but fair i will defiantly be back there
I brought my laptop to this place for DC power jack repair (battery would not charge unless pressure was kept on the plug). They did fix it BUT I was mad at first since it was VERY slow after waking up the first time and my WiFi reception was poor (my router is only about 6 feet away). A reboot fixed the slowness but still WiFi reception was very bad. I was going to go back thinking it was a major issue but luckily I decided to look and under the first cover I removed from the bottom was the WiFi receiver with the antenna left disconnected. I clipped the two wires back where they belong and all was fine again. Im giving a good review because they did fix the problem I went there with, it was just an oversight I guess on the WiFi antenna.
Great customer service, quick and easy, very helpful and friendly owners!
They did what they said they were going to do, when they said it would be done and charged a reasonable price. Very friendly and professional.
Transform Technology has become a reliable partner in my company since I signed up for their subscription support program.Problems big and small get attention with a phone call and their remote involvement which in effect places them right in my office with hands on help........As a small business its great to have Transform as my in house IT Team.
I will use this company for future issues.
Swift and accurate service and suggestions every time!!
It seems they can fix any computer problem and fees are very reasonable. I use them for all my computer repairs.
My go to guys!!! Excellent all the time.
To my horror, I deleted a whole years file of personnel time cards. One call to Transform, and I had the old file back in less than one minute! Now thats customer service!!
Honest, Skilled