I have used Rock on Wheels multiple times for minor adjustments and major overhauls. Work is top notch, completed on time for a reasonable price. People who work there are friendly and professional. They take time to answer my stupid questions and explain their work on my bikes. ROW also assists with local rides: Tour de Prairie and Ride for Sight. They have a good stock of accessories and bike maintenance stuff. Whether you are a beginner or an experienced rider, you will feel welcome here.
Rock on Wheels is my go-to for bike stuff. They did a great job on my bike overhaul, very timely work in just a few days and Im looking forward to riding again soon! Awesome job guys!
Great mountain biking experience thanks to the awesome staff. George you are rock on wheels
The Rock On Wheels crew was very helpful in fitting my son with a new bicycle. He had outgrown his previous bike and we needed an adult size for him. I was very impressed by the crews’ knowledge and ability in helping us find the perfect new bike. Thanks so much for all of your help guys!
Great staff that really know bicycles. Helped me find what I was looking for and the best part is the product that was recommended wasnt the most expensive itemon the shelf. So right there that tells me they have the customer in mind over everything else.
I have done a lot of business with Rock on Wheels over the past two years when I got back into cycling when the YMCA closed down for the pandemic. The staff is friendly, knowledgeable, and totally professional. Prices are reasonable. They have gone out of their way to address issues with my bikes which are mostly over 25 years old. I wouldnt take my stuff anywhere else. They have often addressed simple problems like flats or adjustments while I waited. For jobs that take longer, their estimates for completion are spot on, if not returned sooner than they promised.
Need to know the best way to extend my handle bar height. The staff at Rock On Wheels showed me the solution and walked me through other issue that could arise and how to handle them. Professional, friendly and helpful.
They did a great job on our snowboard.
George and his team have always been super great, from the first time I went in there a couple years ago till now. They always take care of me and keep me peddling. Definitely recommend!
Don’t use this business. I took my daughter’s bike into get fixed and was told it would take a few weeks. I went back in since I never got a call and George said he called and texted me but never got a response. I’m guessing that he wrote my phone number down wrong so he gave her bike away. His response is that it is my fault and there is nothing he will do about it.
My first time here because several locals highly recommend them. Absolutely impressive and they will definitely get my return business. Very nice and extremely knowledgeable staff. Thank you Rock On Wheels....
Purchased a mountain bike from them six years ago and the service has been excellent eversense. Thank you to George and his great staff.
Rock On Wheels is an awesome shop and they work fast! During my last mtb ride in the Rapid City area, the pistons in my rear brake froze up. We were headed to Curt Gowdy SP the next day, so we stopped in at Rock On Wheels on our way through Cheyenne to see if they could fix or replace the brake. Not only did they fix it, it was ready the next morning and the brake works better than it did when I bought the bike! And they even offered to lend me a bike so I could ride while they had mine. I cant say enough good things about this shop! The owner and staff were extremely personable, gave us trail recommendations and maps, and went above and beyond to make sure I could still ride while my bike was being fixed!
Helpful staff that made sure our rental bikes fit us before sending us out. The staff also stayed past closing when we underestimated the drive time back from our ride. Would rent again from them!
This was my first visit to Rock On Wheels. It will not be my last. I needed a replacement inner tube. I assumed I would have to leave the bike, but had her in and done and out in about 10 minutes. I am very pleased! UPDATE: blew out the back tube this time. I got the same great service AND they stopped my front brakes from rubbing. ROCK On Wheels rocks! They are my first and best choice for bike sales and service!
I would’ve never guessed the variety of discs this place has. I was thoroughly impressed by the selection! Not to mention, they also offer a reward to anyone who finds a disc and turns it in so they can return it to the proper owner ($3). What an amazing shop!
Hands down the best bike shop! George and his staff will take time to listen to what you need and get you taken care of. Definitely will not go wrong with this shop whether your just need a tune up or looking to purchase a brand new bike to add to the stable.
Have always had prompt, friendly service. Highly recommend!
Awesome Disc Golf (and bikes and a bunch of other stuff, but I went for discs) shop! Huge selection of all disc brands, good prices, and the guys working there were cool and super helpful.
Purchased Verve 2 Disc lowstep Trek bike last May, which was not available at any Fort Collins bike shops. Rock N wheels had one available.George, the owner was friendly, helpful and I was able to take of trail run.I love the shop, any questions and assistance I needed George was there to help.
I honestly don’t know why you’d go somewhere else!! I’ve looked at shops in Colorado, Cheyenne and Laramie but stay faithful to Rock on Wheels! The customer service is amazing and they have the love and knowledge to back it. I’ve always been treated with respect and my bikes always come back to me in tip top shape!
This shop is great. Whether you are dealing with the owner or employees you always feel that they care about you and your bike and getting it fixed the right way.
Work was completed before promised. New progressive power mode is perfect for my type of riding. Thanks.
Cool staff always looking to help you out. Owners there a lot and very knowledgeable about all types of bikes
George was very helpful getting my older bike back in top condition and took care of replacing parts that were worn out at a fair price. Even though he sells new bikes, he and his staff are very proactive keeping older bikes on the road.
Very knowledgeable, hard working people. They were very quick fixing my bike and returning it. Will definitely use them again.
The staff are always incredibly friendly and helpful. Amazing selection of disc golf discs, bags, and accessories. By far one of my favorite businesses in Cheyenne!
Brought my sons bike in for a tune up and repair. Fast but very detailed and friendly service.
Best shop in Cheyenne hands down. Great pricing and will makes sure to sell you what works for your budget and skill level so you never feel sold in this shop. Seasonal ski rentals for youth saves hundreds over the seasons with the exact same quality of ski you will find at the over priced resort rental shops.
They had the most assortment of discs I’ve ever seen!! The guys were very nice and helpful as well! Def go check out their collection of discs!!
They are always super helpful at rock on wheels! I recommend this place to anybody
I take my bikes in there all the time. It’s always great service and great environment. Staff is a pleasure to work with.Thanks!
Awesome group of folks working here! They really do everything they can to support their customers. We are forever customers. Great shop, great people, great service.
As a active runner, I wanted to get into the triathlon game. I decided to buy my first tri bike. I was in the market for a used bike, as I didn’t want to spend a ton of money on my first bike. Knowing nothing about bikes, I went to Rock on Wheels for advice. They told me my size and what to look for in a bike. That gave me the confidence to look for a used bike on my own. Once I found a bike, I needed the bike fitted to myself. I can ride a bike but I’ve never rode a bike like this, nor have I been clipped in to the pedals. The whole fitting process was great. George is the owner and the person who fit me to the bike. He’s very knowledgeable and will answer any questions or concerns you might have during the process. After we were finished with the fit, we went outside and just rode up and down the road clipping in and out of the pedals. Once I felt comfortable, George grabbed a bike and we went on the greenway to test the bike. He was there the whole time and really made me feel comfortable on the bike. Now I can ride on my own pretty comfortably. The whole experience was great!! Everyone is really friendly there and will help you out in any way. Thanks Rock on Wheels.
As always Rock-on-Wheels has been wonderful to work with! I have never felt like I or my family did not get every question or concern answered/addressed! The whole team is knowledgeable and consistently putting that extra effort forward to meet customer expectations!
Great customer service. Tons of discs for all the activities! Nice to see their selection growing over the past couple of years. Need anything for your next DiscGolf outing they have it, bags, minis, umbrellas, towels, and carts! Highly recommend stopping by Rock on Wheels!
They did a great job. We had a time issue and they helped us and got everything done really fast!
Bought two new Trek bikes here and my girlfriend asked to have a seat switched out off her old bike to the new bike and they charged her $10 to do it. I was floored after spending that much money, the owner couldn’t at least give me a break on maybe 10 minutes of his time. So much for hometown feel.
Very personable customer service, coupled with good pricing on Cheyenne makes this my go-to bicycle shop in Cheyenne.
The mechanic in this place is awesome! My vehicle broke down here, while moving, so I figured that Id check out the cycling scene and make a video. I stopped in to check out Rock On Wheels and I was amazed to see the mechanic wearing a mask. Nice to see that he cares enough about his clients to do that, unlike where I moved from. I was having a heck of a time finding a cable stay for my lefty fork and he gave me one that he had just replaced for a client, free of charge. Then he guided me to another local riding spot to check out.
George and his crew are always so helpful and quick to help. The best around!
Very respectful and friendly crew at Rock on Wheels. Excellent service!
Rock on wheels has always taken care of my bicycle in a timely manner. Shop and drop money local!!
We rented a pair of snowshoes! Talk about great customer service - you will find it here. They were efficient, friendly, and went above and beyond in helping my sister with the equipment and sharing knowledge about the latest snow conditions. So Friendly and helpful - I would recommend for sure- Thanks
Outstanding customer service and expert repair. Thank you George and Team!
George @ Rock On Wheels has been great to us! Fast, friendly, & quality service that you just can’t find easily. We are lucky to have this kind of reliability right here in Cheyenne.
Great service! Helped me out of a bind on my sons bike and found a great 24 ride for my youngest son! Thanks!
Thank you so much Rock On Wheels for taking such great care of my skis. The team here was skilled and knowledgeable about all aspects of ski care. I drove in from over an hour away for same day service and they had them ready even earlier than I expected. Great customer service- I will definitely be back!
These guys are very knowledgeable, professional, and fair. A great local resource for anything snowboard/ski/bike. Will keep coming back for my snowboard and bike tunes!
Ive done business with Rock On Wheels since 2008. They obviously do a great job because Im still riding the same bike I bought then. Everyone who works there is knowledgeable and friendly, service is good and done in a reasonable amount of time.
We were very satisfied with Rock on Wheels, we have used them many times for our snow gear. By picking up our gear the night before we can get on the road early and on the slopes while everyone else that rents is getting fitted at the pro shop.
Took my pair of Black Crows in for a tune 3 days before Christmas, and George had them back to me the very next morning! The quality of the tune was amazing (after he put half a stick of P-Tex on my bases, thats how rough of shape my skis were in) and made them look virtually brand new again. Their customer service was phenomenal, and I would highly recommend George and his shop for any of your outdoor adventure needs. I will be going back for sure.
Great service no complaints will continue going to rock on wheels
Highly recommend Rock on Wheels. George was great to work with. I called the shop after I placed my online order - he took the time to confirm the items in my order were in stock, and then got them prepared to ship that evening. I will definitely check with them next time I am looking for a disc.
They are the best. Very helpful and friendly.
I give Rock on Wheels my highest recommendation. Outstanding customer service, parts & price right. As a single dad raising three kids you can’t beat them for helping round out a child’s outdoor experience in a world of video gaming. They’ve definitely earn a repeat customer!
Friendly, knowledgeable team that knows how to get you on the biking road safely and affordably!
George was super helpful and got a bike done in just a few days in time for a birthday. I will be back for all my bike & ski needs.
I always have an amazing experience when shopping here. The staff and owner are extremely knowledgeable, helpful and friendly.
Great service and friendly help...We wanted 2 brand new bikes, and not 100% sure on what we wanted but were quickly assisted to help decide...I love my new Trek Marlin 6 and Brenda loves the new Townie electra...Thank you Greorge @ Rock On Wheels🤘
Always offer knowledgeable and friendly service. Have bought bikes, accessories and have had service done there for years. George and the crew will treat you right.
I ended up buying a $600 bike from them. Good place to go with knowledgeable staff.
Friendly crew and tons of knowledge. My bikes are ready to ride! MTB BMX
George and his staff have never let me down. Got new brake parts, new pivot races, bottom bracket service and new tubeless Maxxis tire combo on my Scalpel and she’s like new. Thanks fellas.
Used them for our wedding yesterday George was absolutely amazing Ive always said that a good dj makes or breaks a event and he made our awesome
Great & attention to detail — flat tire & no tube on Labor Day weekend? Very helpful & fixed a disappointing situation & provided more detail on setup of brand New Salsa/ correctly adjusted suspension/sag and explanation rear lockout. Everyone helpful & positive (I’ll gladly travel the 45+ miles for customer service & knowledge!)More happy trails ahead.
This is a review of my online experience with Rock On Wheels. I found the site because I was looking for an MVP Nitro disc golf disc. At this time Nitros are almost impossible to find, but Rock On had them, plus a couple other stable discs I couldnt find at other places I normally shop at. Their online store is clean and easy to use, prices are the same or better than big online disc retailers, and shipping price was better than the big online retailers. I added this shop to my bookmarks and will be checking these guys out again next time Im searching for discs!
Amazing customer service. Went in for disc golf discs, they were super helpful and they had a huge selection.
I called Rock on Wheels this afternoon, I was trying to find a place that could replace the innertubes on my bike so I could ride it this year, and work on my health, after being so house bound over the past 18 months with the pandemic and since my surgery. I spoke to a very curtious young man who informed me that they would be able to do exactly what I needed and it would take less than an hour to replace both front and back innertubes on my bike and quoted a price that was extremely reasonable. I loaded my bike up and took it over to their shop. I wheeled my sad bike in, and a pleasant and knowledgeable young man listened to what I needed and took my information, and said that they were not busy it should be done in a half hour. I told him that there was no hurry I had errands to run, but I could pick it up later, if not that afternoon, then the next morning. I knew that my bike was in good hands.They notified me by text message that my bike was completed and ready to pick up at 5pm, I texted back that I was on my way to pick it up. When I arrived, my bike was completed, and looked much better than when I had dropped it off. The technician helped me load my bike properly on the bike rack and advised me of a safer way to transport my bike, which I was very grateful. The whole cost of the 2 innertubes, the installation with tax was $40.26. In all it was a very pleasant and friendly experience. I certainly would recommend this bike shop, they are helpful and informative, as well as cost effective and easy to find. Great job!
Great quality work and Thank you.! Grandson is excited to ride.
Very responsive. Updated me at purchase and upon shipping. I am pleased. Seem like good folks with whom to do business. Five stars!
George and the crew are totally helpful, knowledgeable and prodessional. Been doing business there for 8+ years and have never been sorry. Theyre a great hometown business and totally deserving of our support.
Brought in my bike with a flat tire and they fixed it in about 15 minutes and even replaced a few other parts that were worn. Great service.
Great attitude when being helped. They made getting back to the slopes after 8 years a total breeze! Highly recommend, and I’ll be a forever returning customer.
Very professionnel and quick service, better impossible. I was served by two nice gentlemen.
I was very pleased with the friendly service and the fast and efficient work on the bike I brought in.
We rented ski equipment for a weekend and it was reasonable priced. The staff was very helpful in finding the right fit of gear and having it ready to go.
Very friendly and accommodating. Love these guys!
George and Company are wonderful! Not only are they super knowledgeable concerning all their products- especially bikes- they are great in the customer service department. They care the bike is best for your needs, has a perfect fit for enjoyable riding, and they service the bike in the years following a purchase. A true one stop shopping experience!
Rock on Wheels is a great place! I’ve purchased Several bikes and many accessories there over the years and George and his team are so friendly yet have always provided the utmost professional service and advice for all of my needs from minor repairs to large purchases!!Yesterday I rented a paddle board from him, at a very decent cost, and it wasn’t a cheap brand, it was top of the line!! That’s what “Rock On Wheels” is, Top Of The Line!!
This is my long time favorite bike shop! George sold me my very first bike many many years ago and even though I live out of town now, it’s always worth the time to drive to Cheyenne for all of my biking needs. All of the mechanics are incredible helpful and answer any questions you might have about your current bike and bikes for sale. Their work is top notch, friendly, and quick. Could not recommend more.
My goto place for all my snowboarding needs. The guys here have saved me hundreds with their fair pricing & top tier customer service. Definitely recommend
Had George and the crew tune up my Pivot gravel bike. Did a phenomenal job! I have been using Rock on Wheels for cycling since the late 1990’s.
George and the staff are the best in the business. Needed a bike on short notice for an event and the team at Rock On Wheels made it happen. Support this small business!
Went in for discs, was seduced by bikes, the owner is very friendly. Super cool collection.
I love this shop. The staff genuinely seem to have a love for cycling and a passion for putting people on the road. I come here again and again and keep having this same experience. Today I had a more complex build out and for over two hours Cody helped me decide between components. To have someone talk you through the process, explain differences between parts, weigh out the cost to fun ratio, etc is a very special experience. One that you only get at a shop that employs people with an awesome amount of stoke for what they do. I highly recommend this shop.
Always do a great job taking care of my bikes!!!!
I just got my skis and couldn’t be happier!! Super fast service. Would recommend ordering from them again!
Rock on Wheels is fabulous. They bend over backwards for you and always with great customer service. George is wonderful! This trip I finally sound a 24” for my 6 year old and they put it together in no time and gave the kid a quick primer.George found a bike for me a few years ago in Ft Collins and sent me there. He could have sold me a bike from his shop, but he found one with a scratch and deep discount elsewhere. I wouldn’t shop anywhere else.
There is a big difference between a bike store and a bike shop. Rock On Wheels is most definitely the latter of the two and youll be thankful you came here.
Great customer service, I got a full tune up on my snowboard, they were fast and my board looks better than ever! Highly recommend!
Not only do they have a great inventory of discs- they have a GREAT customer service team. I made a mistake and bought the wrong disc- I reached out to see what could be done and within MINUTES they called me and fixed my mistake. Whenever I need a new another discs- they will be the first place I look.
Beyond phenomenal work and customer service will have all future business done here!
Always friendly and very helpful staff. Great prices as wellHighly recommend this place for rentals and bike repairs
George and his crew are some of the nicest guys around. They KNOW their stuff, both for bikes and discs! Shout out to Cody for the advice, the new putter works GREAT!
This is a great shop! They were so helpful getting new bike shoes for my exercise bike for winter riding. It was such a joy to find great service like that!!!!
Such a wonderful shop! Very helpful and knowledgeable stuff who are clearly passionate about what they do and helping you find what you need.