Enjoyable seeing the sales they offer to help save money. They are very friendly and helpful! They also support the military by giving a 10% discount.
Ive only shopped here a couple of times and the store is well kept and maintained, decent size with a variety of brands as well sporting goods. The staff is welcoming, helpful and ready to assist. I was looking at shoes and I did not feel bothered even though there was a employee close by & when I asked for assistance they gave me what I wanted and were not troubled even when I asked for 2 sizes on 4 pairs, a foot measuring device and then he volunteered to get a size chart for measurements. I will shop here again & recommend this place because of staff, friendly environment, prices and good experiences. Thank you big 5 and employees! (That deserves a high 🤚🏼)
I dont recommend this place because their computers are always down and when I bought a pair of gloves they charged me twice so I had to go to my bank to have the charges reversed. Very inconvenient!
For it being the only real sporting good store in town its not bad. I wish it had a greater selection, but for what it does offer its honestly not bad.
Store is well organized and had what we needed for our kids soccer. Their prices seemed quite reasonable. Would recommend.
Was in a hurry customer service was great they helped me find what I needed and was in and out in no time.
First time visiting and very good experience. Very nice friendly and knowledgeable staff and good selections.
Loved this store, had everything, greeted upon entering store which I appreciate. Great service and employees
Great service. Had to exchange an item because it wasnt what we had initially thought we wanted and they were awesome. Awesome customer service.
Due to COVID-19 their bathrooms are closed...wait...the one place for customers and employees to WASH THEIR HANDS to protect themselves from COVID-19 is CLOSED?No thanks, not going to ever step foot in that store again. YUCK 🤢
Good store. I buy many things for my kidss sports activities. Friendly customer service!
Yulia was so friendly and really helped my girls feel welcome and find great things.
It had the products we were looking for.
They will harass you if you don’t have a mask on. They won’t ask you if you have health issues that prohibit you from wearing one in the first place. TERRIBLE experience with very rude people. I do not recommend anyone supporting this anti-American freedom, business
I always get my shoes at Big 5 Sporting Goods!!
Helpful friendly staff got me exactly what I wanted
Very good experience. Staff asked they could help us but didnt follow us around
Over priced, poor customer service, not a nice place to do business, I will never go back there again..
This store does not represent wyoming. Just a bunch of spineless fools who have no problem enforcing unconstitutional edict.
Good selection of shoes, couldnt find the right size though for any of the shoes we liked.
Felt like I was being bird dogged by the staff
Thank you Kayla and staff for going over and above to get my favorite shoes from another store. I was thrilled to be so pampered. I will go to Big 5 for ALL my sporting good needs in the future!!!!
You guys are running low on ammo
Even before sports authority closed this was our go to place for sports apparel for the kids. They offer value and mid range equipment at reasonable prices for anyone from the beginner to the seasoned pro. I accidentally purchased the wrong size soccer socks and they offered a no hassle exchange. They have name brand like Adidas and Nike but also have quality off brand products
Very rude staff, including the manager. Harassed the whole time by the manager!
Bought a pool there reasonably priced no one eals had them in town good customer service
Best deals on the very best shoes, we got running shoes for the whole family for such a great price. The employees, Kevin especially, were great and helped us while being patient with my toddler.
A gray place to go to get a variety of outdoor products at a good price. Not all of the staff is very knowledgeable but some are but theyre all helpful. Good place to go when youre looking for a gift and you dont know what to give somebody. They run sales quite often and you can usually also find a coupon
Theyre mandating facemasks so I went to Walmart
Good store and great staff. Kind of pricey, but you get good quality. Got some hiking pay which are difficult to find in Cheyenne.
We went here for the first time today. They had a great selection and prices were great too! We will definitely be returning customers.
The two older gentlemen gave my space to visit the store without interfering. When I had questions they were right there to help me out promptly suggesting exactly what I needed. Great shopping experience
Good merchandise with discounts usually occurring. I got my last pair of sneakers there and on a recent visit from my daughter she was able to purchase a few items that she has really liked.
No mask so service no sign,,, just rude people
Very helpful staff! Nice selection of items. We love our kayaks!
Very off putting staff . First time in this store . The manager followed me and my husband around . He didn’t have the customer service skill he should as a manager to greet us ; instead he followed us around like a dog. No I will not shop here again or recommend to anyone I know. I have been to Big 5s in many locations in different areas and haven’t had to deal with this poor of service.
Great store! I was greeted and helped the minute I walked through the door, and through every bit of my shopping experience they were immensely helpful!
They went out of their way to help us find what we were looking for. We even got a very nice discount. Way to go!!! Love this place!!
Excellent service every single time I come in this location! I find exactly what Im looking for every time or its custom ordered to receive in @week or less!
Well organized. They had amazing sales when I went. I would definitely go to this store again.
They can be a little pricey but the also run great sales. One of the best place in town to find workout gear and accessories.
Very good shoe selection. I love the sales that I bought 5 pairs of shoes.
Great customer service, military discounts and good prices.
Professional and timely response of staff to meet our needs. In and out in 15 minutes- completely satisfied with their service.
Very low stock in a alot of items.
Worst customer service in a long long time. I really dont want to give even one srar but cant post without.
Its certainly better than other places to get sports equipment. Prices are also better than Scheels in CO.
Able to answer my questions but did have what I wanted in stock
Was smaller than I thought but good selection.
GET MORE CLEATS. I NEED A BETTER SELECTION THANKS
The manager was extremely helpful with locating a specialty item I have been searching for. Much better than Amazon, if you can believe it.
Decent for a sporting good store
Lots of cool stuff. The store had no AC,so was way too hot.
Excellent savings and dealsExcellent deals and savings very happy with my service today the manager was very helpful as well as customer service at pay register
The staff was super helpful and friendly.
Greeting very friendly.Helped right away.Positive experience!
Great service, great prices.
Friendly staff. I returned a faulty BB gun. No problem getting credit refund. Crossman products have poor quality control and workmanship.
Big 5 isy go to place for shoes and boots. They have the best prices for footwear anywher
A week ago my boyfriend and I was looking at a rifle there. The manager Kevin was slow to come over to the gun counter. Then he let us look at a gun. We didnt buy the rifle that day. The next day my boyfriend went back to purchase the rifle and Kevin refused to sell it to him because I was going to be shooting it. That is a direct violation if our 2nd amendment right. I am a gun owner myself and understand the laws about buying for somone who can not legally own a gun. We are not that stupid. We are both prior military.
Bought rollerblades for a tween. Adult size. Not many sizes to choose from
Poor. Young associates standing in a group chatting. Went over to 2 of them different tx asking about items. Pleasant but hurried away. Not helpful.
Bought a mens swimsuit on clearance and it still cost $22. Stick to stuff on sales flyer or pay too much.
Wide variety of items and good prices
This is the best place for sport shoes. For price and selection.
Never have what I want.. however fishing lures section didnt look bad!
Great price on sleeping bags. Better than sportsmans warehouse.
Great deals on sporting stuff and shoes
Costumers service can improve, also price tags !
Wide World of Sports. Still the same since Minnesota.
The gals working there were the best!
We get our kids athletic shoes and their sports gear here. Prices are reasonable and the staff is friendly and knowledgeable.
Big 5 is small but they have everything! Great prices.& Service!
Good selection and good staff
Big 5 has what I want and the staff is always friendly and helpful.
Not busy. Helpful staff. Nothing found for my narrow feet.
Great service, good sporting apparel selection.
Helpful staff, like it should be!
Best place for tennis shoes, cheepest
Good prices on shoes and athletic gear. Would go here first before heading to Sierra trading post.
Good sales! Nice selection!😎
This is okay just send cluttered, I question some of the quality of items they sell too. Nice people that work there.
Great sporting goods store
0 stars. False advertising and not willing to value what there weekly add says. Very disappointed and so was my son.
Dont shop there on Mondays as none of the coupons are usually valid and you pay full price
Friendly helpful service
Small sporting good store
Its a great store to shop
Knowledgeable and friendly staff!
Small selection of baseball gear and your sol if your left handed
Love it! Quality brands at Very affordable prices!
Little pricey
Fair prices, friendly, helpful staff
Real helpful and good service
Got mainly everything youd need
Good prices and selection.
Hard to find hoodies were available
Good lace to shop for sporting equipment, shoes, etc.
Staff was friendly but not able to price match compitors price.
The sales people were too busy eating to assist me