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Denver Mattress
1737 Dell Range Blvd, Cheyenne, WY 82009, United States
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Denver Mattress
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Sa
Review №1

WONDERFUL service! No one in CO had the pillow I needed, and today it was urgent I found one, as my health has been drastically affected by my lack of quality sleep, and in the process of finding a new bed, getting a pillow was the one thing I could do to help until we get a bed. They held it for me, helped me save on tax for the purchase, and got some estimates to compare their mattresses. Very friendly, quick, and knowledgeable employee.

Da
Review №2

Cole Brown was my salesman and he was very knowledgeable in all products in the store. The man was very professional and wound up making a sale. Im very pleased with both my product and the service I got going in. No pressure at all just showed me around and explained everything about different products he had. This man gets an A+ and Id recommend this store to anyone.

Ro
Review №3

Zack was super helpful and knowledgeable and we can’t wait to get our new mattresses!!

Li
Review №4

My husband and I bought a mattress from Zachary Moran a couple years ago and have been very happy with our purchase. I sent my mother in to see him and she is was equally impressed with the service at our local Cheyenne store. Highly recommend!

Da
Review №5

I’ve been shopping around for a new mattress and when I went into Denver Mattress today, the salesman that helped me out was named Cole I believe and he was great! Really appreciated his attitude

Le
Review №6

Very helpful staff. The manager helped us and he was very knowledgeable about the products he had that fit what we were looking for. Only drawback was in shipping as having to wait for mattress to come in.

Ha
Review №7

We had a great experience today. There was another couple and only one salesman and he was totally great at working with both of us. When we walked into the showroom, and he asked what we were looking for, he pointed us to mattresses that we had said wed like. We were literally in and out in 30 minutes. The other couple was still there.

St
Review №8

Purchased a Royal Purple seat cushion on 8/28/21 being informed it has a 30 day return window if it wasnt what I wanted or didnt help. I realized it was not the product I had hoped it would be 8/29/21. Found myself at a different location of Denver Mattress and loved a Purple pillow that wasnt in stock at that location. Called my local Cheyenne store and found out they did have what I was looking for. Went in and purchased the pillow, from Zach, and mentioned needing to return the seat cushion. Zach quickly informed me that they do not take returns on the cushions or the pillow that I had just purchased, only on mattresses. I called Purple to find out the return process and was informed that he was misinformed. Spoke with Zach over the phone and he made the problems right.

La
Review №9

Zach M was helpful and knowledgeable. He helped me pick the best mattress for our needs! He answered all my questions. THANKS ZACH!!

Tr
Review №10

Zach at Denver mattress in Cheyenne, Wy was absolutely awesome!!! He was very knowledgeable and helpful in helping us pick the right mattress!! I also loved the fact that he was not pushy at all!Excellent customer service!! Thanks Zach! 👍

Sh
Review №11

Zach was very helpful and patient answering all of our questions and going over all of the options. We are excited for our new bed to arrive!

Je
Review №12

We were probably the easiest transaction of the day. Went in for a set of sheets, 4 pillows and pillow protectors- rep was very nice and helped me get everything to my car!

Re
Review №13

Excellent service!!!!!! Will not buy beds any where else. You have a life time customer. Thank you

Ro
Review №14

Zach was very knowledgeable. He was quickly able to explain the difference in all the mattresses I was interested in. Also, he did not pressure me into getting a higher priced model.

Co
Review №15

Great service, got it taken care of in only a few minutes!

dl
Review №16

Very professional and courteous a nice experience thank you very much

Ja
Review №17

My first time in Denver Mattress in Cheyenne was great. Walked in door and immediately greeted by Zachary. Even with a hidden masked smile, Zacharys eyes sparkled. He knew the products material contents, availability and quality pricing. Within 20 minutes, I had picked, paid and had a free delivery date set up!! Cudos on customer service for Zachary!!

Ma
Review №18

Cole was very helpful and was able to order me the mattress that I wanted. It was a very satisfying experience and went quickly and smoothly. I will definitely buy from them again.

Jo
Review №19

The customer service perfect. We tried the different levels of firmness and found what we liked. Based on that, the associate showed us other options. Zach was never pushy but attentive to our needs. Thanks Denver Mattress!

Li
Review №20

Scary, the salesman was very ill. He was coughing, sweating profusely. Hope he doesnt have Covid. He was not wearing a mask.If he does he risked a lot of his customers lives.Going to call the state of Wyoming and request that they investigate whether he has Covid.

Do
Review №21

Had a great experience with Zach. He knew when to help and when to leave us alone to look around. No pressure. He did an excellent job of explaining the ins and outs of the purple mattress.We ended up getting a great deal on a purple mattress and we have had it for a week and we absolutely love it. I even talked him into giving me his pen, so BONUS. He probably wont like me sharing that but he was great to work with.

Er
Review №22

Zach was a great help with finding our mattress!

Ri
Review №23

The store was awesome! Absolutely flawless experience. This was my first time mattress hunting after spending the last few years sleeping on a rock for a mattress. Sales associate Cole Brown walked me through every step of the way and helped me find the best mattress for me at the best possible price! Definitely recommending the place to all my friends and family.

Ch
Review №24

Went in to buy a mattress and talked with Cole. He was very helpful and explained the options I had in great detail. I found a mattress that was a good fit for me, the overall experience was great. Would reccomend for anyone looking to buy a new mattress.

Je
Review №25

Very helpful, knowledgeable and no pressure to buy something other than what was asked for. Very happy with salesman. Will patronize again.

Da
Review №26

Great service. This was the second time Ive bought from them. Great place.

Ja
Review №27

The transaction was extremely smooth and Cole did a fantastic job of helping me order the product even without me being in the store.

Ty
Review №28

We had a great experience with Denver mattress. We visited a few days ago to look and see what was available and to check pricing. Zach was incredibly helpful in walking us through the variety of mattresses available and what would be the best for us. There was no pressure to purchase right away and Zach and the staff were accommodating when we returned. We look forward to our mattress being delivered next week!

Jo
Review №29

Zack was great. Knew the product very wellHe explained everything to us. He is an asset to your company.

Ad
Review №30

My wife and I have been shopping for a new bed for a few weeks. We were working with the awful 3 letter place and got horrible customer service. From the first time I went into Denver Mattress it was a much better experience. Derrick was extremely helpful and knowledgeable. Every time we went in, he gave us a friendly greeting and let us shop. We ordered our new bed last night and it was a wonderful experience. Cant wait until it is delivered. We will be telling all our friends and family about how great Denver Mattress is!

Ca
Review №31

Zachary Moran, the manager was also our salesman. I went int the store as soon as it opened. Zach, told me about the beds, The pros and cons of each mattress allowed me to lay on each one. Must have been in store over an hour. I needed a firm lower mattress because our bed bight off the ground. Told me what to measure on my old Mattress box springs and bed frame. My husband came back with me and we picked out the mattress and box springs with Zachary!s help. Mainly got a smaller box springs but higher mattress.

Le
Review №32

Very helpful, very friendly. Best price weve found for the Purple mattress we were looking for.

Ma
Review №33

I found exactly what I needed in a new mattress at a price I could afford at Denver Mattress. I especially appreciated the salesperson. He was knowledgeable and helpful without being pushy. I highly recommend Denver Mattress.

Al
Review №34

Thia store has a wide variety of mattress to choose from and the manager was extremely helpful. He let us take our time walking around the store and showed us all of the different options that were in or comfort style. We were able to lay on the mattress for some time just to make sure that it was actually comfortable. Great store, great staff, and great prices!

Da
Review №35

Friendly and informed staff, and they didnt try to oversell or pitch something I didnt need. The store is clean and inviting.

Ch
Review №36

Had an absolutely wonderful experience! Great service very professional!

Bo
Review №37

Cole in Cheyenne Office was a great help in educating us on our needs. We purchased a split king adjustable with all the bells & whistles. Thx Cole

Br
Review №38

Was treated very well was given all necessary information about my purchase . The person I was dealing with was attentive buy not pushy. He would excuse himself th greet other customers and return. Would return to purchase again .

Di
Review №39

Met us right away was able to get our transaction done quickly.

Ma
Review №40

Great products. They knew exactly what I needed. They showed me the correct pillows and they recommended we get a softer bed for the pain my husband and have. Our nephew loves his bed and the pillows.

La
Review №41

Very helpful salesperson on the phone. Had to order a new queen sized box spring. It will be a week or so to arrival.

Ha
Review №42

We were treated well, shown our options and left alone to make a decision. It was a good experience!

Su
Review №43

I was greeted warmly by Zachary and after telling him what I was interested in he showed me some comparisons in mattresses and frames and explained the differences and the prices and helped me make my decision. He was friendly and helpful and I was happy with my purchase. I think I will be very satisfied.

Pa
Review №44

I had a really great time. Zach the manager took us through the different mattresses in the category I chose efficiently and quickly which I loved. We picked a mattress and an adjustable base and was in and out in under an hour with a scheduled delivery. 10/10 def recommend.

Do
Review №45

Beside the product, Customer Service alone is 5 stars. A pleasure to shop there.

Wi
Review №46

I dont have much experience and didnt know what to look for but Cole helped me out and made sure I got something that was best for me.

He
Review №47

Walked in and got exactly what I wanted in 15 mins. Zach was super fast and knowledgeable. Can’t wait to get my Purple mattress! Just wish it came faster! Otherwise, I was very happy with my experience and my parents will be in soon to get their Purple mattress as well! Can’t beat 4 month money back guarantee, a 10 year warranty, and 0% financing for 4 years!

As
Review №48

I went in looking for some pillows today. Cole was very helpful and easy to work with!

Ed
Review №49

Customer service was the worst Ive encountered in a store that thrives on large sales!

an
Review №50

Terrible experience. Bad customer service. The guy was more interested in unloading a mattress in the back then helping us with the sale. Ended up going to Bedder Sleep instead on 17th St. Amazing experience at Bedder Sleep. Go there instead!

Ki
Review №51

Service was great! The quality of the mattress was exactly what we wanted.

mo
Review №52

Its was ok. We were giving a floor model at half price. I thought it was a pillow but its a pillow cover. I hope its worth it.

Am
Review №53

We were on a tight budget this round, but Derrick treated us like we were highly important customers anyway! We only needed a space-saving foundation this time, but my doctor has recommended a Purple mattress with an adjustable frame. We will be getting that from Derrick in a few months when we move into our new house. Thank you Derrick for everything!!!

Di
Review №54

Got to the store early, they opened to let me in. Everyone at the store was friendly and knowledgeable.Salesman gave me all the information and when the mattress will be delivered.Fast service.

Al
Review №55

Zachary Moran at the Denver Mattress Cheyenne was awesome to work with. Very knowledgeable and patient. Thank you Zachary!

Ju
Review №56

I was able to inquire, receive texted information about and purchase an adjustable bed base completely by telephone. This was an excellent experience . Both Derrick as sales person and Roy who took my call were friendly and professional. I plan to do business at Denver Mattress in Cheyenne again!

Fo
Review №57

Great service, Zack Moran at Denver Mattress in Cheyenne is awesome. Very knowledgeable and helpful. I would highly recommend that if you are in need of a new mattress to stop in and visit with him!!!

To
Review №58

The sales associate was very informative and friendly. He took his time to answer all questions. I highly recommend Denver Mattress

Ja
Review №59

Quick service and helpful answers.

Vi
Review №60

Had an amazing experience buying a replacement mattress. Zach Moran helped us chose the best mattress to meet our needs. He showed us several options and also gave us detailed information regarding all selections. I would highly recommend Denver Mattress and Zach in helping you select your next mattress.

se
Review №61

Very good management, got what I wanted 👏 staff super friendly . Shipment a little slow 🐌 maybe due to covid pandemic.

Ja
Review №62

Quick easy and friendly!

Jo
Review №63

We went to Denver Mattress with our minds made up on which mattress we wanted. Our salesman, Zach was very knowledgeable about the products and we changed our minds and bought a Sealy before leaving the store. We highly recommend Zach at the Cheyenne Wy store.

Pa
Review №64

Zachary was very helpful and extremely knowledgeable. Very pleasant, also.

Sh
Review №65

I got Derek as a salesman and he did a great job all around. I am happy with my experience and know if I need help with anything, Derek is always super willing to accommodate. I will definitely and have recommended friends and family to Denver Mattress Company. I do not however recommend their sister company Furniture Row. Very bad experience there, but Derek at Denver Mattress is great.

Ad
Review №66

Zach in the Cheyenne store was awesome! Outstanding salesman who was very knowledgeable on all of the products. His recommendations were spot on and saved us a ton of time trying every mattress in the store. Very patient with us and got us the best price around.

Jo
Review №67

This store is great!

Da
Review №68

Friendly knowledgeable staff with a good selection and plenty in stock.

Br
Review №69

Came in looking for a king size mattress. The staff was very helpful gave us multiple options to choose from and was very helpful helping us get the sheets and the bed cover and all the stuff that we needed plus the frame. The salesman was nice enough to help me load it onto my pick up.

Fr
Review №70

Bought new mattress and box spring. Going to be delivered on Friday

Be
Review №71

Me and my wife were very happy with our experience and our salesman Zachary. He was very helpful and knowledgeable.

Le
Review №72

The customer service and selection were amazing! They have a great selection, warranty and pricing as well!

Ju
Review №73

Our rep was kind, quick to greet and assist us. He answered all our questions and gave us some helpful information. We cant wait to receive our new mattress and foundation!

ma
Review №74

Zach in cheyenne was extremely knowledgeable, thank you zach

Co
Review №75

Derick’s great!

Ge
Review №76

My daughter bought her mattress here and I was impressed with our salesman as he was extremely knowledgeable, helpful and patient! My daughter couldnt make up her mind and my granddaughter had to test all of the mattresses. He made the sale! Excellent salesman selling many great products at a fair price. Thank you.

Ca
Review №77

Justin was a great help! He went above and beyond to find the right mattress for us and get us the best deal.

Wi
Review №78

Despite having no mattress-shopping experience, the friendly folks over there in Cheyenne were able to find me exactly what I needed! Especially Cole Brown, who knew exactly what he was talking and made everything work with my budget.

St
Review №79

I originally gave this store a 5 star rating. Unfortunatly, I have decided to change it to 1 star due to a lack of communication on product availability and estimated arrival time. I waited 15 days for it to come in and never got a full response as to why it still wasnt here. I went in to check on day 15 and was told that there was a backup at the factory and that the foam was just starting to be made. Had I been told that it would be such an extensive wait time I may have decided to purchase a different one. Needless to say I ended up going back to get a refund.

Ma
Review №80

Great!, Mr. Moran gave me plenty of time and privacy to find my best mattress. He was also very knowledgeable with pricing, sales, warranties, discounts, and general mattress care. That is probably because he has nothing else to do. I didnt get signal in there and I bet I was the first customer of the day. Time spent wisely, I suppose.

Mi
Review №81

Very friendly staff. Was greeted when we got there. Knowledgable about the beds and help us find the one best suited for us. Would recommend someone to buy there next bed there.

da
Review №82

Good service here, nice selection also......we were looking for super firm and they had several reasonably priced options...free delivery doesnt hurt also.....overall a good experience with good people

Le
Review №83

Had a great time in your store, was very comfortable trying all different mattresses. Was. not pressured into buying anything.Right after we left the store I called our son, to refer them to your store.

Ju
Review №84

Zack at the Cheyenne store was amazing. We had some issues with our previous mattress, and Zack made it right. Thanks Zack.. awesome customer service.

st
Review №85

Great customer service will recommend to others

Ja
Review №86

Zach is very helpful and knowledgeable. Great customer service!

Al
Review №87

Zach Moran was the gentleman that helped me & my wife chose our mattress and was very helpful with all the questions we had about the type of beds we were looking for. He didnt pressure us or rush us to make a decision which was a nice change from the other stores we went to. We walked out very happy with our decision & will buy any future mattress from this company

La
Review №88

Derick was very nice and respectful. We knew what we were interested in when we went in and he helped us get what we wanted with no pushy sales tactics. We are very happy with our purchase.

Sa
Review №89

I called the Cheyenne Denver mattress Company to find out if they had the purple mattress we had been deciding and researching for several months to find a mattress that fit us and they did so I decided to drive down there and try them out. Young man that helped us was very knowledgeable I told him about what kind of sleeper I was on my issues and what my husband was like and he directed us to a few different mattresses he also told us about his personal mattress and how it affected his sleeve and what he did and so we ended up buying a purple two or three nights in and it’s been great I hope it’s the mattress of our dreams because I am tired of searching for mattresses that are comparable but Denver mattress company goes above and beyond to make sure you’re happy very professional and the best customer service ever I would definitely recommend them.

Ca
Review №90

Very helpful. Was able to order everything that I needed.

Jo
Review №91

We went to Danver Mattress Co for a mattress for my husband. Derick was the gentleman who helped us out. He was very knowledgeable in each mattress that my husband tried. We ended up finding the right mattress and received an amazing deal on top of that! Derick was helpful, knowledgeable and personable. I would HIGHLY reccomend going to see Derick A at the Cheyenne Denver Mattress Co! Thank you, Derick! You ROCK!Jona J

Re
Review №92

Efficient, friendly service. Knowledgeable and direct sales associate. The kind of service we like. Honest and no gimmicks. Sales associate showed us several options based on our needs. Worked with us on the delivery date so it worked with our schedule.If there is any negative it’s that there is a delivery fee for home delivery. I understand the need for it, but without it we would have bought an upgrade from the one we got.Overall we went home happy. 😀

Sc
Review №93

We’d starting shopping prior to the lockdown. Luckily, our store was allowed to stay open. We never had a bad experience prior to purchasing. Salesman was knowledgeable and helpful and not pushy. When it became time to buy, we walked in to the store and asked what it would take to get a king size Telluride? Sales guy happened to have one, so the transaction was quick and easy. Delivery to the door step was the same. Thanks Denver Mattress!

Ga
Review №94

Salesman very helpful. Love the mattresses they have.

J
Review №95

They customer service i got was amazing. Wpuld recommend them to anyone

Mo
Review №96

First time visiting and Zach was very helpful. He gave us time & privacy to try out some of the mattresses, explained to us to the best of his knowledge about each one & was very polite. My husband & I fell in love with the purple mattress & checkout was very smooth. Highly satisfied first visit, definitely recommend this place.

Ka
Review №97

They acknowledged us the moment we walked in the door and were available to answer questions during our entire visit. They were helpful with explaining the difference between mattresses and went over every detail of important information we might need.

Ca
Review №98

Zach Moran was so extremely knowledgeable and helpful! Very great customer service! Very patient in answering all questions. A wonderful experience!

Do
Review №99

I was in and out of store in 5 minutes and bought Queen size box spring.Very happy. Thanks

Er
Review №100

Derick was very helpful. Was great and helpful.

Information
41 Photos
100 Comments
4.6 Rating
  • Address:1737 Dell Range Blvd, Cheyenne, WY 82009, United States
  • Site:https://denvermattress.furniturerow.com/locations/Cheyenne/WY/100077?utm_source=FurnitureRowYext&utm_medium=cpc&utm_campaign=Yext
  • Phone:+1 307-638-9611
Categories
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–7PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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