I made a mad dash to Kinko’s FedEx to pick up an order, knowing they were scheduled to close minutes after I arrived. I wasn’t the only closing-time customer, & my order wasn’t ready. But the two employees behind the counter went out of their way to ensure each customer was taken care of, with a smile and kind words. It was a pleasure to watch them work.
This place is the best. I’ll never go anywhere else. There’s been the same guy (Daniel?) and gal that work there every time I’ve been in, and they are incredibly helpful and patient.
Megan was awesome. The printing is top notch. Thanks Megan!!
It is expensive, however, the associate that helped me was extremely kind and walked me through the process for scanning, emailing and using FedEx to mail my paperwork off. She was wonderful and definitely deserves a raise and/or bonus. Top notch service!!!
Does NOT have a Notary or any notary services. This business shows when you complete a map search for a notary, but does NOT have this service.
Super fast and friendly
I recently shipped a guitar with Shawn. He was so kind, helpful and caring. My brother passed away 13 years ago and he made sure the guitar was packed with utmost care. I sent it off for some artwork. The artist (who ships and receives these guitars ALL THE TIME) said it was some of the best packaging she had ever seen. Thank you so much Shawn. I will definitely refer anyone to your kind soul!
Great service and friendly staff!
Megan helped us today and she was incredible. Very calm, helpful and kind which seems hard to find these days. Great job finding this gem!
Always a great crew of people working here ready to help you with whatever you need. They have everything you need for printing, stationary or delivering a package. You can also do it yourself with copy and printing machines setup in the lobby of the store. Fast, courteous, and very knowledgeable employees make it easy on you.
This place has excellent customer service. The lady at the counter was very friendly and efficient. I dont think I was in the building for more than two minutes, but I got the feeling they run a pretty tight ship.
Good folks who do an excellent job even on very short notice. Been doing some business for several years (under a couple of corporate logos). Theyve never let me down.
Great staff great pricing happy with experience I have going in
I was sooo impressed with the customer service here yesterday! A little girl threw up all over their store and the women at the front desk was so kind about it. She reassured the Mom and was willing to clean it up. On top of that, when she realized all I had was a drop off she took care of me right away. She was a rockstar!!
The manager and his staff here are top notch. Nothing is ever too much trouble, you are greeted with a smile and even though a couple of times I have gone in when they are really busy, they have have always made an effort to take care of everybody as fast as possible.
The team was very polite and helpful. They did a great job printing documents I needed for a presentation, the following morning.
3 stars because for the most part the staff is just not friendly. It is rare to get a smile in there. The service however, is great. Always done great work.
Great staff and price. They do great work!
Staff was friendly and helpful. I was doing a small job and with their help was in and out in less than ten minutes with my invitations in hand.
Ive done business with a lot of FedEx Office locations, and this one is the worst. The employees are so incompetent.
Great service and I am always in and out!
Mind Boggling. Today was the 2nd time in the past year this FedEx office has criticized my boxing and packing ability in order to try to upsell me a repackaging of the contents. While I appreciate the diligence in protecting their customers goods, I will not be duped into wasting money by succumbing to corporate sales tactics ( I work for a larger corporation than FedEx). If the customer says its acceptable and you still proceed to open and tell me the packaging is bad (including grabbing a ragged end of bubble wrap attached to perfectly good reused bubble wrap and saying See, your bubbles are all popped.) then you arent serving me as a customer, youre making an underhanded money grab. I had a corporate credit card with a substantial limit ready to pay for the debacle until I was told the total was about $20 more!?!? I walked away to repackage it myself for free. If I have to ship things Im paying for personally I will not use FedEx on Albany in Cheyenne because this is obviously a practice supported or mandated by the branch leadership since this same scenario played out during another visit in the past year. Stop telling people they are bad at tape and boxes (Unless they bring in a trash bag with duct tape to ship obviously), its rude and unprofessional.
Very helpful,made sure I had the right shipping box and the best price. Cheaper than post office.
I was waited on promptly. My problems were met very satisfactorily
Stood here for 35 minute and no one (of 3 employees) asked if I needed help. When I did ask for help I was directed to a sign for directions.(no other customers were in the store) I still could not print what I needed and had to send an order in to be printed which took another 40 minutes to be completed.
Very helpful.
I WENT IN THERE TO SHIP A 6LB BOX BACK TO AMAZON THE CLERK SAID I NEEDED A BOX I SCRATCHED MY HEAD AND ASKED WHY HE SAID THE BOX WAS DAMAGED I LOOKED AT IT AGAIN AND ALL IT WAS WAS A BENT FLAP SO I ASKED HOW WILL THAT EFFECT THE CLOTHING INSIDE HE SAID IT WILL SO I GOT SUCKER INTO BUYING A TEN DOLLAR BOX, LABEL MORE HANDLING, EVEN MORE 6 LB COST ME OVER 50 BUCKS BOY DID I GET SCAMMED ILL NEVER DO BUSINESS WITH FEDEX I TOOK A 7LB BOX TO UPS IN A BOX I GOT OUT OF A GARBAGE CAN THEY PUT A LABEL ON IT, OH! TO THE SAME ADDRESS, COST 21 BUCKS AND THIS BOX ARRIVED 3 DAY FASTER THAN FEDEX IVE BEEN USING ALL SHIPPING COMPANIES FOR MORE THAN 20 YEARS AND FEDEX IS THE WORST EVEN WORSE THAN USPS COME TO THINK OF IT FEDEX HAS LOST, DAMAGED, NOT DELIVER ON TIME SEVERAL TIMES A WEEK THEY DELIVERED GARBAGE TO MY FRONT DOOR THEY DAMAGED MY STUFF AND DELIVERED A WET FILTHY MESS ON MY FRONT PORCH COSTLY DIRTY FILTHY LATE DELIVERIES IS WHAT EXPECT FROM FEDEX BEEN WAITING ON A DELIVERY TODAY ALMOST 5PM ILL BET YA THEY CHANGE MY DELIVERY DATE AGAIN ILL ADD MORE AS I GET MORE,,WELL I AM BACK I WAS RIGHT MY DELIVERY HAS CHANGED AGAIN SO I CALL FEDEX AND TALKED TO A YOUNG MAN NAMED ROUL HE SAID HE WAS A CUSTOMER ADVOCATE AND HES CHECKING INTO IT ALL THE STUFF THAT HAS HAPPENED HERE I PERSONALLY DONT HAV... STOP HOLD THE BIT%%$^&* A FEDEX TRUCK JUST DELIVERED MY STUFF ROUL DID IT AND FAST THE DRIVER WAS NAMED MATHEW WAS VERY KIND AND HELPFUL IM HAPPY NOW BUT I STILL DONT TRUST FEDEX IM GOING TO TALK TO ROUL AND BRAG ON MATHEW BUT IM HAPPY FOR NOW THATS WHAT COUNTS 3/6/2017 more garbage on my neighbors front porch all my packages was left not at my address AGAIN called fedex no resolution as of yet driver needs to be fired for leaving garbage on someones front porch. i hate fedex they just dont know how to be honest just talked to the driver he seemed not so bright said he could not find my address it seems fedex driver have this problem but no one else does 9 march 17 again fedex messed up terrible tracking info delivery was not done at the time said on tracking info i was running around looking for my package no telling where the left it as i have seen them deliver it in many strange locations but it was delivered 40 minutes later after i reported it missing what are these idiot thinking is beyond if i had a choice on a delivery service it would not be fedex
The staff and management are always so helpful and friendly.
Very helpful. Will come again.
Great customer service!
Happy friendly helpful people.
Very prompt and helpfull
Easy print and go
They were very show finding my order
Sort of rude
Great service!
Very helpful
Love it
Bad bad bad