I had a great experience, if youre into comics anime, collectors funkos this is a place you must visit
Costumer service is great, everyone there is also really nice and helpful when needing to find a book
Large selection of books, employees where very nice. Wish it was a bit cheaper though.
Pretty well stocked all the time and they have a great selection!
The service was awful. At the register was 2 women. When I was checking out they seemed understaffed and they both seemed annoyed. When I asked for a difference in the books that I was purchasing the one women got mad at me for asking and said very rudely those are hard copies and those are not. However as I read the difference of the case series. One series came with extra details then the other one did. I ended up returning the books 📚. Maybe if anyone decides to go purchase a book go on a less busy day. I unfortunately will not be returning here.
Very few bookstores left. Great selection of books and magazines
Great for popular books, manga, and study guides BUT they try to sell you the annual membership like their life depended on it.
I cant see why ppl like this place, day time service and food is great, however after 6:00 p.m. you can forget it.Orders are not right and dont ask them to fix it cause it only gets worse.Eat early there, youll enjoy the food and service better.
They had a variety of books and Manga. The staff was very friendly. Will definitely be buying more books soon.
I love this place! There is so many different books and genres. I love the fictional books there and the manga. Great choices and cute/cool bookmarks and knickknacks!
So many options for every person! Whether its books, Manga, pop figures and so much more! The staff are super helpful, friendly and knowledgeable! I know to come there first when I am looking to buy anything. Highly recommend.
I didnt visit the location this time.but I have in the past. Great selections
Helpful staff. Very neat.
I was surprised to see that a book store was still not just open but thriving. They have more than just books. They had a gaming section and their manga section was first rate!
Best place to buy your favorite book
Friendly staff. Store is always clean and organized.
This store has a nice variety of books, magazines, puzzles and trinkets.
Had what I needed and fair pricing, nice bookstore
They had the books I wanted to get in stock. That made me very happy.
Lots of manga! And a very helpful staff willing to help you find anything you need. Always good recommendations.
So many booksVariety of genresIts like a Barnes and Nobles but smaller
Nice Store but when I places an online order it said the product was in stock. After submited the order and paid for it. I received an email 3 hours later saying the books were actually out of stock and they had made a mistake I had to wait 7 to 10 business days for the money to go back to my account
Good customer service and clean
Brought my daughter for manga books here so much to chose from would recommend to friends
Great experience, prices could be a little lower
The book selection is good and usually pretty stocked but the cashier was rude and condescending
Been going here since I was a wee lad. Love it!
Friendly staff and good selection of manga
Its a small book store. The type of books sold are not bad, a lot of best sellers. However, I didnt like the worker constantly standing next to me, as if Im suspicious. I even moved around on purpose to make sure Im not crazy. This female followed me up and down the entire aisle all the way to the register. I did purchase the two books that I wanted. I love spending time in book store, but if the workers are going to treat me like a thief to be watched, then Ill take my business elsewhere.
My sons favorite store. Well organized. Just wish they had more sales.
Found several books that were exactly what I needed with the bonus of having a sale going on! Wish I couldve shopped more but the mall closed at 9. Courteous and helpful staff at hand. Great bookstore!
Great 👍
Nice little spot.
We went to get the Funko Pops my niece wanted for her birthday. This is my first time shopping there. The cashier (Patrick, a white guy with glasses) tried to sign me up for a membership card, which I would have paid $25 for. You could pay $30 instead of $50 for the toys, he said. But I still wouldve paid the extra $25 for the card, so I wouldnt have saved money. (Again, it was my first visit there) So I told him, this is just a last minute shopping. He didnt listen and wanted me to wait outside at the food court so he could sign me up or if I could come back the next day and at that point I was getting irritated. He kept trying to force me to sign up, and after 10 minutes of talking back and forth, I finally said, Im just not interested. Sorry. I dont want to sign up. I just want to pay these already. This is what he said to me with a sarcastic attitude, oh, well okay. Thatll be $54, and not $34. Since you didnt wanna sign up. I mean, you have the money, right? You probably make lots of money and like to spend it. I didnt respond. Just grabbed my bag and left. I get the employees get commission when customers sign up for their annual memberships but dont force it on them! Never shopping here again.
Its a book store.
Tons of good books.
I love this book store.thay have very good collection of books here. I always buy books for my kids. They have verity of kids generalknowlidge books.good novels history love stories drama science computer magazine and much more
Experience is always good
Great selection of manga
This store will trick you into signing up for three magazines and not tell you that you have to cancel in fact the person I spoke to checking out with my books told me I didnt have to cancel and we just stop receiving. I will be contacting the better business bureau and proceed to contact their legal department as well seeing their on line customer support services do not work or were never set up.
It was my first time in this book store. So many different books. They have something for everyone.
Amazing place! They have pretty much every Funko POP you can imagine and when I went there and they didnt have one I was looking for they told me where to find it. Very charming place.
I enjoyed this store due to variety of things to buy and the welcoming attitude of the staff
Find the book I came for, and even more
Has a variety of books!
Very helpful staff that are happy to pull books ahead for you if you call
We went on a day when it wasnt busy. The associate was kind and attentive. She answered our questions readily and made us feel quite welcome.
Horrible store. These good reviews are a lie. Their membership plan is ridiculous! I think they try to convince you to sign up so they can get paid commission. Bad customer service, too. Hope this place goes out of business. I miss Hellfire Comics. Dont know why that placed closed down and this one is still open. f*** this place.
Horrible store. Their membership is ridiculous! Not only that; every time i come in there with my family there is always someone at the counter who gives us these weird vibes. Like they think were going to rob their toys or something. Were only there to look at their toys and comics since my kids love them while we wait for the movies but you know what? This place is S**t. These good reviews are a lie
They have a little bit of everything. Overall it is a nice store. You dont have to many book stores around anymore.
I love the place just too look around the books they have are so good and they have little action figures, everyone when I go to the mall I go here the books can be mangas, scare, action, plus they have really good authors there.
The manga selection has increased over the years 😊😊 happy to see it extend a little more whenever I get the chance to stop by.
Borders was way better than this store. You can walk around in circles and get dizzy, and not 1 employee ask if you need help. Will not go back!
Wonderful people. Great book selection.
I come here for the junji ito books. I think they have a well sized manga selection and other literature. The atmosphere is very calm and the workers are very helpful as well. Beware of the constant offers for memberships at the counter 💪
Love the collection
Its a nice cool place, Alot of educational reading material..I found a bunch of books for a low price.Highly Recommended.
The best place to find great cook books. They take cash and credit. Sign up for their rewards. Definately recommend this location.
Cool
I love Books A Million. I go there everytime I go to Chicago ridge mall. And Im always finding the book Im looking for, or a book that I would like to read. The Employees are very very nice and helpful.
Great selection of books and etc great chilled and relaxed vibe
Great selections and prices. Helpful staff.
Pretty decent selection. The aisle are small and tight. Hard to maneuver a stroller thru there.
One of my favorite store in the mall. There is always a great find.
Reminds me of Borders
They had Manga I never even expected to find there!!! Loved it!!
Good variety of books and pop funko toys for a mall store
There was not enough room to move around.
Great place to find a good book.
Good selection of Funko Pops!
THIS IS MY PLACE TO SHOP MY DAUGHTER LOVE TO VISIT LOCATION
Very well organized and clean. Great friendly staff and they have a variety of books, magazines, comics and even manga.
The store is well organized and the staff is helpful.
Lovely spot, selection is a bit limited, and their systems were painfully slow.
It has all the books I love that I wanna read
Like it
One of the only stores at the mall I shop in
Sort of ignored when I entered than book I wanted not in store.
Had great deals on some fantastic graphic novels
Typical mall book store unfornstly the book I wanted is no longer in stock
They tricked my underage daughter into signing up for three free magazines. Now I have to fight with the magazine company to reverse charges.
This place is great for books and novelties!
Got my daughter the book she was looking for.
Thats my spot if you know me.
A fun place for books and more.
Great customer service, books and support.
Have a pretty wide array of books
I an so happy that they have yaoi
They have Great books.
Miss book stores like this spent time just looking
Good service and a lot of sale items
Nice brick and mortar store.
Very bad customer service.one of the employees was just following me around the store while I was shopping and keep asking if I was going to purchase the items that I would pick up .
This is basically the only store I go to purchase books
Good books store & variety