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Bliss Motors
160 E Grand Ave STE 301, Chicago, IL 60611, United States
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Bliss Motors

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Pa
Review №1

Great service and experience. I just showed up signed up the paper work and pick up the new car. No negotiation no haggling no waste of time. They could have even delivered the car, but I am old fashioned and liked to be there to do the deal. Also, I think that I got a decent deal on a very nice car. The owner also showed up on the delivery day to the dealership to make sure everything is going as plan. I am sure that I am going to use them again. Thanks great service.

Pe
Review №2

Great deals and a stand up guy. Very informative and answered all our questions. I cannot recommend using Raffay enough. My wife and I thank you for all your help!

Ge
Review №3

3. Gerald has repeatedly called us names such as coward and threatened us throughout the entire process while trying to resolve this issue.You better have proof that I threatened you. This is slander. I have all correspondence with you and Raffay.What other business slanders a customer over $200 over a mistake that you made? Imagine if the mistake had been significant. Im afraid to think how you would behave. Poor form.You essentially admitted to not sending me the check to my new address. Why not do the right thing?

Au
Review №4

Fantastic leasing experience. They went out of their way to find a car that met both our budget and feature set. Worth their weight in gold to not have to deal with the dealership.

Su
Review №5

Raffay is amazinG. Super patient, very knowledgeable about most brands and all cars, listens to you and responds quickly. Not the kind of brokers who are like tell me exactly what you want and don’t waste my time. Great negotiator, very friendly and helpful

An
Review №6

Bliss Motors was an absolute pleasure to deal with... From the first time we contacted them, to the very moment we took delivery of our Civic lease they were very supportive and responsive to all question, and we had many... I would highly recommend working with them for anyone looking to lease a car... Looking forward to working with them in our future transportation needs...

Se
Review №7

Rafay and the team at Bliss Motors made the leasing process so much easier for us. They negotiated an incredible deal for us and all we had to do was show up to the dealership with our checkbook! Highly recommend!

Ja
Review №8

HANDS DOWN the best experience I have ever had in leasing. I have leased over 10 vehicles in my lifetime and it has always been a tedious and tiring process. However, working with Rafay simplified and streamlined the whole ordeal into a 30 minute pick up and drive off. Rafay himself is very gracious and extremely polite and easy to work with. I received an extremely good deal on the car that would not have been possible otherwise. I would most definitely recommend Rafay and the team and I am planning on working with him in the future.

Je
Review №9

Wow, if you are considering leasing a car you must speak to Raffay. Her really knows his cars and the inner workings of what makes a great lease.

Ge
Review №10

I had been in contact with Raffay from Bliss Motors for a couple of months before finally agreeing on a vehicle and price. Before embarking on my flight to Chicago to retrieve the leased vehicle, I was told several times via email by Raffay what the total price would be at the signing. The problem began when I completed the transaction. The price quoted was different than the price paid at the dealership. This occured the first week of June. I arrived in after having worked a night shift at my hospital and drove back to Peoria. When I got home Raffay was kind enough to ask me how the ride home went. Which is where I breached the topic with Raffay about the price discrepancy. At first, he offered me a Starbucks coffee card for compensation, I felt insulted, but eventually, he realized his fault and assured me that a check would be in the mail! Of course, the check never arrived.Eventually, I was told repeatedly by both Raffay and his boss Javy that I would be getting the balance of the payment in the mail.I went to this company to not only help me secure a vehicle but to help build my credit here in the US since I had recently moved here from Canada. What an awful mistake that turned out to be.My most recent exchange via text message with Raffay asking him where my check was, turned hostile. Instead of being a real man and sending me the repeatedly promised check, he asked that I quit contacting him since he said he felt threatened. He felt threatened because I was telling him that I would leave a bad review! Snowflake.Lies after lies never stopped. Now theyre saying that I threatened them! This has been going on far too long for me to not write the negatives of dealing with these two neanderthals. I have both their emails and text messages. Complete and utter liars. What good is your word in a business environment if you lie to your customers for months on end?As for having been sent a check, yet another lie. Ive spoken with the GM from my previous home address and he states unequivocally that no check has been received in my name.Additionally, they can fabricate and say what they want, but I have all the email correspondence with Raffay and Javy assuring me that a check will be sent to my updated address.You go to a company for the service delivered. Instead of getting serviced allright. I got ripped-off over 200 dollars and took a major hit to my credit score by a factor of -270. So much for my goal of trying to achieve a positive credit rating with this company.What is so strange is how this unfolded since I was in continuous contact with Raffay. I asked him several times why Honda Finance had not debited my account? Surely, with them having my email address, mailing address and phone number they should have contacted me by now. Raffay replied that oops, he had not provided them with the correct phone number! It never occurred to this service provider that something could be amiss.Stear clear of this deceptive company. Theyll lie to your face, on the phone, and via email.I work in a hospital setting and if you come to me and the service promised was not rendered but worsened your condition I would be liable and there would be repercussions. I went to this company for their expertise and ended up with not only $200 lighter, but a big hit on my credit score.Bear in mind this is how they deal with someone that they owe a small sum to, imagine what they would do if they had a major issue on their hands. They not only lack business integrity but business acumen on how to deal with a dissatisfied customer. Can you imagine what kind of business goes around tarnishing their customers integrity for a measly $200 after this debacle? Well, now you know one!Ill post their emails to me if this keeps up.Javy admits to not sending the check to my new address (read below) and rather than reconcile and send the check he tarnishes my reputation.A check was sent to Gerald Twice - although, since he wrote the wrong address on his credit application he never received it.

Mo
Review №11

Got a good price on my Honda CRV through Bliss. Raffay worked hard to ensure that I got the right vehicle and advised me through my search process, completed all the paperwork and got the vehicle delivered to my house. There were some issues with the vehicle which Raffay coordinated with the dealership to get addressed promptly. Bliss has been professional, transparent and trustworthy. I would recommend Bliss!

Ma
Review №12

Helped me get a sick m235i for a hell of a deal!

Information
2 Photos
12 Comments
4.4 Rating
  • Address:160 E Grand Ave STE 301, Chicago, IL 60611, United States
  • Phone:+1 312-500-8535
Categories
  • Auto broker
Working hours
  • Monday:10AM–3PM
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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