Great place great people working there very reasonable prices my only complaint is you have to take Wentworth to get there got lost without GPS lol
Professional and fast service with reasonable prices.
I really appreciate having a auto parts store that provides a service that has the exact used parts with great quality and a reasonable price.Thank You.
Worst dispatcher I’ve ever talked to so rude and ignorant needs to be fired, has zero communication skills and DID NOT call back like she said she would and the driver tells me he’s 10 mins away and no warning for me to be there like I’d have nothing to do. Everybody else at the company is great except the POS dispatcher needs a attitude adjustment or something else.
Absolutely fantastic service! They fixed my broken car window so quickly and did such a great job.
Had tried your mechanic waste came 1hr out they door great place0
I got my windshield replaced recently and it took less than an hour. Then as I was driving home the rear view mirror fell off. It kept doing it so I rode back and they replaced it. No haggling or anything. With this kind of service I will keep coming back. I am a repeat customer as they do not dissapoint!
Junk parts that are way over priced!!went here to get parts. supposedly grade A...they where not even close. most of the parts had rust and all 10 parts I had ordered where damaged and needed repaired. I drove 2 hours to get these and I asked for a discount so I could pay to get them repaired. they said if you dont like them go elsewhere. I was lied to on the phone about these all being in good shape. I will never go back! Also the guy I was working with was super nice on the phone but was extremely rude and cocky in person
I loveeee this place because they do help you - they give great customer service as well THEY ANSWER THEYRE PHONES!! Some places dont do that as well even have a number on file but they work with you and service is A1 ALLL THE TIMEEE!! KEEP UP THE GREAT WORK AEROS/FRANKS I APPRECIATE YO GUYS!!! THANK YOUUU FOR YOUR SERVICE!!
Always a great deal of professionalism when u visit this establishment. Great service. And theyre always glad to help. Thanks Aero !!!
They had my parts and installed it. Staff was nice and a good price.
HORRIBLE PARTS HORRIBLE PEOPLE. Stay away from the fat lazy pos bob and this company as a whole. It’s trash
Have you waiting in line for a long time, the part I ordered got delivered an hour late, on top of that it was the wrong part and had to wait 2 more days for the right one to arrive and on top of that, it was 3 hours late. Not doing business with these people ever again. Try your best to take your business elsewhere.
Decent service and selection.
Very quick and sufficient amazing Service pricing affordable amazing staff members amazing just amazing
Always great job and fast service. Great customer service 👏
I called to get a price on some rims for my tires. I woman answered and then transferred me to a man. He sounded Latin. I asked him a few questions and he had an attitude right off the bat for no reason. He gave me attitude the entire conversation which lasted a mere 20 seconds due to how rude he was being. I told him nevermind because he had a really bad attitude. They have horrible customer service here and have attitudes with the customers. Definitely would not recommend. I will take my money elsewhere.
Walked in on a Saturday morning to purchase a part that I had seen available through a parts database. I was greeted a courteous gentleman at the counter who verified that the part was in stock. There was a wait time for the part to be pulled. but it was understandable given that it was a Saturday. I was updated on the status during my wait . I Will be swapping out the part during the week but so far the experience at aero was good.
Decent prices on the parts you need. Honest and informative workers. Reasonable and efficient service. They’re also pretty well stocked and will likely have the part you need for just about any replacement or repair. If not, they’ll order it for you and usually have it in a day or so. Overall, no real complaints on my end. I’d recommend this place.
Great parts at a great price
It was cool, called on the phone they pulled the part and brought it out, didnt have to go in.
Great parts and price
The guys are nice, fair and reasonable. The parts I got I wasnt able to use they allowed me to exchange that part but the second one didnt work either and they gave me a full refund with no problem. Nice people to do business with.
This place is a good place to get good used tires at an inexpensive price. I got two of them. They will not put the tires on for you nor will they dispose of the old ones. The place was pretty busy.
Good place nice people
Great experience. Parts were delivered to south suburbs for free and I wasnt home when parts were dropped off, the driver waited 15 min for me without complaining at all. The salesman I worked with called multiple times to make sure that I was straight . I strongly recommend them to anyone looking for used parts
ALWAYS BEST PRICE, VERY KNOWLEDGEABLE AND FRIENDLY STAFF. ABSOLUTELY THE FIRST PLACE I CHECK FOR PARTS OR GLASS.
I have gotten a used front windshield put in from them for $100 & a alternator for $56....new. Since Ive brought parts from them, i have not had any problems with either one. The staff is friendly when you go there & even over the phone. They get so many customers everyday & if they dont have the part you need, they will let you know when they may have it or try to get it in for you. If you have a price
Frank and his team are the best! They work with their clients to get them the parts they need, at an affordable rate! They do glasswork. They have a variety of parts available from power steering to complete engines. Highly recommend!!!
When I first went there the staff was very efficient and helpful when locating the part. When I needed another part for my car i called and Victor searched for me. He asked me to send him pictures of the problem area and was able to pinpoint what part i would need. Unfortunately they didnt have the part in stock. He later called me to inform me that he called another location, that they had it and it would b there the next day. Above and beyond service. Friendly, polite, and knowledgeable staff. Will definitely recommend and use them again.
They didnt have the parts my car but they said they had it
Worst and most rudest customer service ever
This place is awesome !!! Ive been dealing with them for 40 years. If they dont have the parts you cant find them really they go over and above to accommodate accommodate anyone excellent professional and knowledgeable overly helpful
Great service. Friendly but professional and fair prices! 👌🏾
Great place to buy used parts and they install them also for a very very reasonable price 👍🏾👍🏾
It was great professional
Cracked my Uncles windshield and was able to get it replaced before he got off work to see it. It was like it never happened. Service was very straight forward, was able to get me in and out in a reasonable time and an ok price.
Aero Auto Parts is great, they are a big help,, I brought a power steering bracket and the MECHANIC I use to install it on my vehicle did not work, So I went back to Aero and explained what my mechanic stated it didnt work, and I learned that My ex mechanic had damaged the pump more then one way, but Aero still exchanged part at NO CHARGE,,,THANKS AERO,,,👍I RECOMMEND
I called Friday to find out if they had a 2012 Kia Soul door driver side. A gentleman Bob answered the phone and was extremely pleasant . Accommodated me with a quote .Wee picked up door on Saturday .when we picked up the door, the experience was even better he gave us a good break and the and best service anyone could ever ask for . They also do repairs on windshields and locks I would highly recommend them for .their prompt actions and attention . I give them on the scale of 1 to 10 a 15.
Very racist staff...I went here a few times and they yell at you or wont answer your questions...I found a better junk yard on the west side..and I live on the south side..ill never stop at this hateful place again!! the staff needs lessions in being polite...but I guess when you have so many people who takes the crap from these idiots who own the place..it makes sense in a sick way.. avoid this dump of a jump yard at all costs!
Front desk counter person was not only rude but started talking about me even before I walked away. I didnt know that it was $20 for them to give me an estimate on how much it would cost to fix my car. Its not the $20 its the attitude and complaining to her colleague that I didnt want to pay in front of me. Maybe its a normal for shop etiquette and Im not used to people being so rude.
I really appreciate the swift and cost efficient services I received today. I got my a chip in my windshield fixed in less than hour. Thank you guys so much.
Good price on hard to find transmission. Great people to do business with. Bobby was very helpful.
If you are interested in good parts for your vehicles this is the place to go.
Very nice professional people always havethe parts you need to get.your car back on the.road and running
This is the place to go to if you are looking for a hard to find vehicle part, or any other part. It is the pick and pull in the city.The owners are friendly and patient when you are trying to describe what you need.
Bad experience! I called and spoke with a front desk person that informed me the part I was looking for was there. Drove there,which wasnt close, told them what I was there for, sat down for about a 1/2 hour, just to be told that they didnt have the part after all! Wait, what, I said, but, I called first and was told you had it. Their answer was, well, sometimes the computer lies to us! Not cool at all!
Very good people to do business with
Great parts. Just never buy shocks or struts from any salvaged auto parts store
They are very courteous on the phone, and have basically all the parts u need,their prices are fair and above all fixes the parts for you too unlike other junk yards
My alternate went out on me went to aero bought a used one now my car is working better than before very good customer service Ill be back soon
Great customer service.
I highly recommend Aero Auto Parts . Their prices are fair & the customer service us outstanding! Just ask for Bobby, he will definitely take great care of you!!!!
They were very busy but still got all the customers in and out at a decent amount of time.
I have shopped at Aero for years, I recommend this place if you are looking for parts friendly and great peoples to do business with.
They are decent but LKQ is steel much cheaper. But I guess theyre okay to be right here in the hood.
This do great work for a reasonable price.
This guy. This guy is awesome. South Side Frank. Fair dude, good prices, easy experience. Five stars.
Love this place. They quick with their services.
Because I work there and Im a service representative and Im a great guy
Havent been in a few years, but the customer service is still great and they had exactly what I needed at a reasonable price. Thank you Aero!
Love their prices and service.
Experience was great. Didnt take you guys no time to get my part.
Cool little place, I just dropped off some new car parts I never used.
You need it they got it and Franks glass is the best...
They were very polite, knowledgeable and helpful. Not too expensive.
Had a engine replacement very good job big UPs to Aeros and the team.
Good prices good parts and usually pretty quick with getting you the part you need
Nice people. Dependable parts. Good prices.
Been going there for years has always been great service no complaints from me.
Socially irresponsible company. One of their drivers almost killed me driving me off the road and almost hitting other cars on the 290. I filed a police report and called and talked with Frank the manage who downplayed the incident and promised to call me back but never did. This company really doesnt care about the reckless driving behavior of their drivers.
This place has probably the worst operating hours of any junk yard in the city. Who closes at 5, EVERY working day of the week? Completely unreasonable hours.
Fast and affordable! Manny is great.
I am happy with the 1800 I spent on my dads truck I was told to junk it but nobody loves this truck more than me thanks a lot
So nice and pleasure he help and explain everything to me.
Very nice people and reasonable prices just love their business.
Love the service. Kind of slow pulling parts off car but it was shorter than other places Ive been to.
Fast service,r highly professional customer service and fair prices.
Great place to visit if you need parts for your car they very friendly and helpful and reasonable price too
Great! They had my trans when nobody in 150 miles even had parts for my truck. Very friendly as well.
In and service,always get the exact parts required for my car,at reasonable prices
Very disappointed with this place paid in full for auto parts they deliver so I asked for the parts to be delivered they let the parts sit for over a week without getting them delivered and they Knew the body shop took no action to get them their so I’m delayed a week of nothing getting accomplished messing with this reject auto part shop never again
Always have parts I need.
Professional staff. Great work & very reasonable prices!
Great place to get good parts for your car
Great Experience, Excellent Customer Service.
The staff was very helpful. We were in and out in less than 30 minutes.
Always reliable service, stand behind their services.
Purchased part on EBay — it was defective, they said they would send another, they never did and did not respond to my emails. DO NOT BUY from these people!
They got me waiting for over an hour for a part they never had and didnt say anything until I kept asking and was later told they dont have the part
Great place with nice price and nice people
Reasonable prices and good service.
Fast friendly service, great prices!
I want to be very honest with everyone and to also say a word or two, if you live on the south side and you need parts or repair done This is the place to go.
Very nice guys who deliver great auto parts!!!
Good for car parts when they have it.
They are the most rude ppl I would never recommend anyone there for anything
Fast and affordable. Received a rear window and they were done in about 40mins.
Always good service