I’ve been dealing with J & J sounds for years. Most of the people that were here when I started coming are still here. No one does tires and rims like Manny. Jose the installer is definitely A-1 knowledgeable and easy to talk too. One of the owners Paul is the guy to do business with. Always professional and courteous. Quality work takes times so come prepared. If something goes wrong because things do happen he always makes sure it gets corrected. I remind you that you might have to wait because it’s always busy but they will get you straight.

Word of warning, do not bring your business to J anJ electronics. I had them install LED lights on my rims to my vehicle. They kept my car for over a week. I had to use my GPS to check on my car to see where my car was. I had to call the police and retrieve my car from one of their workers personal resident. After I got my car back I found that there were numerous items stolen out of my car. The owner made an attempt to reimburse me for some of my items.The rim lights were installed but after two weeks they stop working. The owner Consistently lies and told me to come back another day, but never attempt to repair my lights. It has been six weeks now and steel whenever I come back for my appointment he gives me a reason why he can’t look at them. So buyer beware this establishment it’s not worth your business. All I can do now is chalk this up to a loss, but I feel it’s my duty to warn the public that this establishment is strictly a Rip off. Word of warning warranty doesn’t mean anything to J and J motors once they get your money it’s a done deal.

I came here for the first time and Marco gave me amazing customer service !! I am definitely coming back!!! Great service and great price!!! I HIGHLY Recommend this place! Need a stereo ? They got you! Need tires, rims, amp, bass?! They will help you!! Thank you again guys !!

Yo these people be taxen you like crazy took my car to Js on 65 n Pulaski instead better prices and $160 they did it for $65Some people just be greedy

J&j electronics is the best place for car accessories my favorites personnel person is Paul he takes care of me whatever I need I appreciate knowing him hes a good guy I give him five stars I give the whole place five stars the whole staff is beautiful but Paul is the best love you Paul

I LOVE this place because ive BEEN coming here for yrs at their location on 74th state BUT since theyre closes down i came 2 their OTHA location on 63rd Spaulding theyre AWESOME as off NOW im getting my radio installed now SO plus they have great customer service as well as satisfactory and automotive n GREAT electronics....!!! SO KEEP UP THE A1 services💯🙏

Terrible customer service, I would not suggest spending your money here. Go somewhere else Let me save you the headache!!!!

I went to J&J electronic, Marco was there til the end helping me get a full sound system, back up camera, Kenwood radio installed and a aftermarket TV mounted inside of my Hi-Top Chevy Van. From start to finish they did a exceptional job, especially when they integrate the TV to make it look like it was factory. Thanks again Marco!

They customer service is very bad I would never go there again. I called for a walk in and drove two hours just to be told I had to make an appointment and I did for the falling week and had to pay a $50 deposit but when I showed up again after another two hour drive they told me that they couldnt put my system in and that I had to make another appointment. SMH 😮 never again, they will keep your car for 2 or 3 days just to put in a radio 🤬

DONT NOT SHOP AT J&J audio!!!!! doubles the price of their products do your research and any product before buying from them They Don’t do returns or refunds and Their work is not even up to level. I had a 4 15” L7 boxed built and these Mfs took two boxes and screwed them together. I will never recommend j&j audio to my worse enemy

Terrible customer service.. Rude AF AVOID

J&J Custom Automotive Electronics, Wheels, & Accessories. Installed a new pioneer system with backup camera in my husband beloved and she loves it. He even took to run her through it all. Dont bother going anywhere, this is the go to place.

Very bad customer service and beyond unorganized... especially if you dont speak Spanish! The doors are locked with no door bell or instructions. When you get inside no one understands you or they say thats not their job.

Great customer servise

Lousy service left shop for another one

Terrible customer service and terrible overpriced radios I was charged over $600 for a Bods touch screen radio and the installation which I was told would take about an hour and ended taking over 6 and to top it off after 2 days of having the radio the screen had stopped working when I went back to the store they claimed they had no knowledge of it and refused to replace it never bring your business here .

Its a lot of illegal immigrantsThat works there My vehicle caught on fire because of the bad wiring they did to my vehicle I was beaten out if alot of money terrible place dont take your vehicle there they are con artist I didnt even want to give them a star but thats the lowest I could go DONT DO IT

Went to these Guys last Friday and every since then truck hasnt been right. I have a 2017 Arcadia and they didnt wire correctly they did no battery test to see whether or not my battery was bad and left battery low which cause it to go bad didnt add no sound processor to factory amp. Sounds only play right when door open....soon as you close feedback city... He explain because its a factory system my mike to my Bluetooth needs to be disconnected.. I ask why wasnt this mentioned before installation. They charge $650.. Now car will not start and im worse off..if you have a modern car i would advise you dont take it their. They dont know how to add quality sounds properly on factory radio regardless off the set up they should know how to fix this issue. Unfortunately I will be call the The State attorney General office and report these guys for poor business ethics.. still waiting on reply for battery. Very disappointed customer ..

Bought a head unit. Got the Radio installed . Reasonable price. Quick install. No complaints.

Great store

Great service.

Awesome service! Paul Definitely stands by his product and service great team they work with you hands on and they also have a large variety of rims I recommend all Wrangler customers to check them out. Tell them Sal sent you.

I dont know about all these bad reviews, but the guys in there were cool, and do a good job on what they do. They know what there installation systems, and give you advice on how can I work better. Jose is a deal maker. Budget prices that are tough to turn down. I recommend this place for your sound, alarm systems. I was impressed with the job they done. They have everything for your Tripps out ride.

Worst customer experience ever. Id save my money and find a place that values their customers.

Ive been dealing with j&j electronics for years. They never disappoint me. Reasonable prices. Quality work. Come check Mr Paul out

I have had a very bad experience, me and my guy spend 3,000 + on some rims and a lift job .as a result we’ve been without a car from the first day we took it back same thing happened.. the front end of the car dropped onto the rims destroying the tires and we had to have it towed home .100 because a flatbed is the only tow truck you can use with rims .. took it back a second time same thing happened.. asked to have the tires replace after only a few days of having these rims and was told No . But promise the job would be done correctly. Third time around it drops again we send it back to J&J electronic on 63rd off kedzie and the guy is obviously working with an attitude as if it’s our fault so get the car back and the axle is busted... we are not rice be we wanted the car to look nice and the whole experience was screwed up take our advice if you have money to spend on wheels please don’t waste it like we did these guys are not reasonable and the quality of their work is crappy and if they screw up they won’t replace your stuff...they didn’t do a very good job

The old man in there just makes up prices off the top of his head i will never shop with j&j again theu not even worth one star horrible service

Good customer service friendly and they have all the Accessories u need from wires to amps and speakers

Come out and get ur car/truck hooked up at J&J ELECTRONICS on 63rd off spaulding. Been coming here for years all 5 of my vehicles. REMOTE STARTER, ALARM, LIGHTS,TIRES AND MORE. COME ON THE SUMMER IS COMING LETS RIDE. THANK U PAUL

My experience was bittersweet at this particular location. The manager was a complete idiot. The price was reasonable since my van required a lot of labor for my radio installation, so no problems there. What really irked me was the owner. His name is Jose and he is a complete idiot. He ended up charging me first, promising me the radio I wanted was in stock. After a lot of fumbling around, he finally tells me that there were none in stock. He then promises me a different radio. He does the same thing and comes back with the same excuse. At this point, I was really upset. I let him know that I needed my moneys worth, so I told him to give me a radio of my choice within the price range. He finally budged and gave me one of the older versions of the radio I wanted which was fine. Keep in mind that before he budged, he told me I had to pay an extra $30 for a new radio that was being shipped in the next 30 minutes. I obviously declined. I wasnt going to pay an extra $30 for a radio that was going to delay the installation time after i had already paid. Anywho, what really made my experience worthwhile was the tech crew. They were really cool and installed my radio in record time. The system sounds excellent. Quality service on their behalf. The only reason I would recommend this place is because of them. If you come here, for the love of God, please make sure they have your radio in stock before paying or they will screw you over BIG TIME. And if you can, try not to interact with the owner.

They really will go out they’re way just to help you and show you how to correct things so you know for the future . They have really great knowledge on cars and they are very friendly and kind people. Excellent customer service .

I had an issue with the management team they worked very diligent with me to solve the problem and treated me very nice... I really enjoyed doing busbusiness with these people

They did a great job on my install. Ask for Paul if you stop by. He’ll get you what you need for sure.

My experience was great excellent service...I look forward to doing more business with you guys in the future.. Thanks Paul for taking care of me.

I love them, they have excellent customer service warm welcome and they work with you. They are the best at sounds and wheels.

Paul great guy. Hooked me up. Second time... nice job on my Mazda Cx-9....

This is a awesome place to come and get your car customized they are really friendly they work with you on the prices that best fits your needs they are very neat and quick .and also the customer service is emaculant the entire staff is super friendly and makes u feel welcome we been getting our cars customized here for over 10yrs and the equipment and the quality of music they put in our car has last us over 9 yrs without any issues so come out to j & j and let PAUL hook u up he is amazing.

Its a good place to go and get new and used accessories for your automobiles SUVs vans and bikes

Bad customer service 😑

My buddy Paul is one of my top buddy that make sure everything go right with anything I bring up here far as hooking up sound one of the best store in the city of Chicago and its call jj electronic,s one of my favorite store on $63 and Spaulding come and get your radio and sound system from my top dog Paul come and last get money up front.lol after these messages I be right back stay tune looney tune groon 63and Spaulding come check my people out he very good with sound system ok thats all forks. to be continued.

Respectful people very nice place good 😘💯

Very nasty place of business. Theres this rude old drunk guy thats there answering the phone that barely speaks English or understands it. Horrible attitude. I am glad this place moved locations because the old location area customers wouldnt accept such low class treatment. Just a trash place of business with incompetent illegal workers for staff. Check the other reviews for this location as well as the one they switched from on state street. The owner ia always m.i.a. and the people that work there do whatever they want. Bunch of lazy crooks.

I had a terrible experience AT THE NEW LOCATION ..... these guys were just plain rude. I got two cars done here with sounds and amps paid nearly $600 and less then 3 weeks later my truck began having issues . Long story short the amp was wrongly placed on the back of MY CLOTH SEATS which everyone knows cloth and electricity causes friction which can cause a fire !! Anywho, i was driving and i saw sparks in my trunk then smoke, so i pulled over and realized my vehicle was on fire. So i opened the trunk and as I was opening it the right speaker burst in my face. AT THIS POINT i was in utter shock, not to mention since i got the job done the AMP had been switching on and off due to over heating ! So i should’ve known this was going to eventually happen but i kept putting it off eventho i knew an amp being latched on to a cloth seat was doomed from the start!! I then called the sound shop and the bald guy with the glasses was the one who took my call, and when i say he was extremely nasty and disgusting towards me i mean that. So i calmed myself down and proceeded to drive up there. Once i got there instead of telling me the owner wasn’t here so it wasn’t much they could do they basically tried convincing me it wasn’t the AMPS fault it was the speaker. And i could pay $200 more for new speakers and they infact lied and said both speakers were out when it was only the one speaker that caught fire!! So i plugged the left speaker back up on my own and showed them that it infact WAS NOT BLOWN. Then they kept Lauging in my face cracking jokes .... like what the heck is so funny about a woman and a mother of a 4 year old child’s car catching on fire which could’ve ended in all of us and others being severely injured, AT THAT POINT I FELT humiliated but it’s okay I know how to handle these type of situations and after this review i will be contacting the better business bureau because this is extremely unacceptable and i will not let this go without feeling completely satisfied. Not to mention i know for a fact all those mechanics ARE NOT LICENSED nor certifiedGood day I’m

Fast quick service. Friendly staff, very helpful, special shout out to Paul.

Sound system and rims for the car

I have been with Paul with J.J Electronics for over 20 years, if and when theres a problem there is no problem just come back and its all good, Pa Pa and Paul has been good to me done thru the years.

My homie paul is a good guy h e hooks my sound at great price thanx paul

Crooks, their own employees make their own negotiations behind the owners back. Way overpriced stuff.

Horrible Installation and they dont get no refunds or know how to fix the problem!!

Good Price Quality service...

Great place for car things

Good people willing to work with you

Good job everytime!

PROMPT, COURTIOUS SERVICE, LOW PRICES..

Always packed, but good quality work

Not good wouldnt recommend this shop to anyone.

Over priced rude staff

This place is laughable.

Cool place

Horrible

Good

It is a place of trust