Love Hyde Park Cigars been coming for years but I moved so I hadn’t been back in a while. Seen a few reviews about the lady working here her service wasn’t the best she seemed low on patients which is the only reason why I didn’t give 5 stars

This spot is a hidden gem for Brothers and Sisters of the Leaf. Ive had almost everything they stock so theres no new discoveries for me but what they do carry is solid. The outdoor private patio is fantastic. Its got two flat screen tvs. It was great just lounging with other smokers savoring some great cigars. Its places like this that makes Hyde Park one of the coolest neighborhoods in Chicago.

No frills cigar bar that has both outside and lounge space. It is byob and you have to buy cigars on premises. I would recommend going there to just chill out. There are TVs and a good amount of mismatch seating.

If I could go a star lower, i would. The service here has gone from excellent to pure disastrous. Lets start with the hours of service. They are never open on time and never close when they say so. Yes, i get they have a recent problem with the alderman for that ward, but at least update your hours on google and the website. I ve been coming here for years. They close at 10, i get here at 830 and the the lady in the store is shaking her head at me that i cant enter. This same lady has poor customer service. On two separate occasions ive asked her about a cigar brand and she has this arrogant demeanor as if im dumb for asking what i may spend my money on. When I tell you tonight was the last straw, Im done. Windy City Cigars has just gained a new customer. God bless yall.

Love it cigars,any 3 for $30😃

A great place to grab a smoke and mingle.

Awesome customer service

Great selection.

Excellent cigar selection and plenty of indoor and outdoor lounge seating. Great pricing too. Momo is the man!

Very nice shop. Good selection of quality brands. Friendly staff in a great location. My cigar was a bit dry but we are in Chicago.

The lady that came from Tinley Park is the worst at customer service!! Fire her! I will never come as long as she working ther! Rather buy my cigars from somewhere else no matter how far it is!!

Great lounge. Byob.

Good selection at a good price. I will be back now that I know its there.

Great store to shop.

Hyde Park Cigars is my absolute favorite Chicago retailer for a premium selection of cigars. The staff have a sommelier’s knowledge of all levels and grades of cigars. I’m told a redesign of the venue is on the way and I can’t wait to see it. I strongly encourage The beginner or experienced cigar connoisseur to pay this venue a visit!!Thank you for the experience Big Six and the #HydeParkCigar staff.Sincerely,-Attorney Te SmithSAGlaw, PC

They need to reopen the line area

In the neighborhood on business and wanted to get a little information on my new found interest. The worker really hates his job and boss apparently. I barely got a hello. I was asking whats a good cigar for beginners and the response I got was what do you like? Well what do women usually get? They get everything. Ok....do you all rent the space out? Yes. Ok.......well I guess Ill leave now WITHOUT purchasing anything. He seemed like I knocked on his door asking for money and was bothering him!

Worst cigars rude staff over charged dried out

Something different to do in Hyde Park. You can smoke a cigar with friends or order hookah in a variety of flavors. I prefer to visit in the summer when there’s outdoor seating... and more ventilation.

The variety of foods that can be found here is impressive. Especially since the foods are fresh.

Extremely overpriced. While selection is expansive, its not overly impressive. Staff not extremely knowledgeable beyond brand and strengths. The minimum $20 purchase rule to access to the lounge area is ridiculous. The addition of the hookahs has made the lounge area, normally extremely crowded, even worse. Very difficult to enjoy with the extreme noise levels. Music blasting from boom boxes creates an environment where yelling is almost mandatory to converse with the person next to you. Lounge area is dumpy. I suggest one spend the time, money, and energy driving to a different shop. I used to easily spend $300-$400 per month in this shop. Now I wouldnt purchase a book of matches and feel comfortable about it.

Have a nice selection of cigars but never open the time they have listed. Its sat 11:40 and they list opening hour at 10:00am. Its like this every week. Management needs to change the time they have listed since they are never open before noon... its really rude especially for patrons who travel a good distance to patronize here. 😒Call before you head over here!

Very nice place. Nice inside and patio space. Great selection of cigars. I found my new cigar lounge.

This place is in a nice area and has a broad selection if cigars but this is the only cigar lounge I know of where you have to spend $20 to access the lounge. The lounge isnt even impressive! This is a quick stop joint to get a cigar to puff on the road. Not a great lounge if you are used to lounging in quality.

Great Down to Earth Cigar Lounge. Not fancy but has atmosphere with a great chill vibe. BYOB is a great option, but you need to spend at least $20 to go in the lounge. Also, their hours are too short on the weekend closes at midnight just about the time you starting really feeling the vibe.

Very wide selection of cigars. But, being predominantly a pipe smoker, I was more interested in that sort of thing. Fairly small selection of tins and bulk tobacco, but at least a little bit of everything.I think it was safe to say I knew more about the pipes and tobacco than the fellow working at the time, but he was happy to let me browse and take a closer look at the pipe case. All in all, Ill shop here again.

The attendant did well helping me find good cigars in my price range for a bachelor party.Two issues: First, the attendant did have the quirk of thrusting cigars under my nose when he wanted me to see how good they smelt. He could be a little less aggressive. Second, the attendant always expressed his personal opinion when recommending cigars. It would be nice if he referenced more objective measures, like published reviews of cigars. Telling people how the cigar is priced relative to other cigars with similar reviews would be convincing. If you are not an expert in cigars, and I am not, then when the sales person simply gives you his opinion of how good a cigar is, you never know if he is just getting rid of bad inventory.On the whole I liked it.The new building is good.

This place is very friendly. The owners dont try and sell you anything you dont need. Ive come here quite a few times for personal items and for gifts and have had a pleasant experience each time. They have a TON of cigars and a ton of cigar accessories. They also have an outdoor private patio for smoking as well as a large indoor smoking area. Well worth the visit.

Great cigar selection, but the lounge is lacking. Unfinished drywall, poorly sealed windows, and generally feels run-down. If you are looking for a nice place to relax with a fine cigar, this isnt it. It feels more like an old smoking lounge in a bus station, though it has plenty of room to hold maybe 40 people. Although with that many it would be quite smokey in here.

My daughter gave me the most Wonderful Birthday Party @ Hyde Park Cigars!!! Enjoyed the ambiance, and comrodery! 😁

Stopped in at 1pm for a lunch smoke..was told that there is a $20 min spent to use the lounge..told him the min spend starts at 4pm..he said it has changed. Left and probably will not return.I smoke 708s and can buy them for $8 at Tobacco Plus, at HP they charge $10 for the same cigar. They really need to get their pricing straight and get consistent with their lounge-use policy.

Cool place to hang..A very bad place to have a party we could not turn the music up they rush use to clean up. Also you have to pay for parking and you have to buy a cigar for ten dollar and ☝ to enter the party.. Not a good experience.

The cigar shop had been upgraded. The cigar lounge needs the same attention to upgrades. It had so much potential and its located in a nice convenient area in hyde park... close to shopping and restaurants.

First visit...great experience.

If I could give 0 stars I would the little big eyebrow dude had an attitude when we were inquiring about pricing rude never looked up when speaking . Thanks

6/30/18 Novice to cigars. ~3rd time in shop. Have not smoked in lounge. Retail space not as stuffy as previous visits. Staff has always been helpful. 5% off for cash purchases.

One of the best cigar shops you can go to

Horrible experience and service. I will not be returning. I strongly do not recommend!

More so an update but the rating for me has dropped to probably a 3.5 if could actually be truthful. Having been to this cigar lounge on more than a few occasions I’ve noticed that lots of the cigars have mold on them my guess would be because the humidity is too high. Also another gripe would be that it’s $20 a gentleman to enjoy your cigar in the rear in which no special amenities are included. All in all it is a decent spot to chill and have a cigar if you carefully inspect your cigar and are willing to spend above $20. It is byob and maybe that’s their way of making sure they are compensated 🤷🏾‍♂️

Really great selection! Super friendly workers. Its a bit messy but definately a one stop shop. Tons of rare cigars as well.

Great place service is always great and so is the product

This place has poor customer service and non-customer friendly policies that will prevent me from patronizing this business again. I went in with 2 friends and we all purchased cigars. This location does not allow anyone to smoke in their smoking area unless EVERYONE purchases at least $20 from the store. 🤷🏽‍♂️🤷🏽‍♂️ This is the first cigar spot that I have ever visited that treats their customers this way. When questioned about the policy, the salesperson got very rude and stated, “ I don’t know anyplace that allows customers to smoke in their areas without a minimum fee”. That is B.S.!Since I was the only one to purchase $20 worth of cigar merchandise, I was the only person that was allowed to go to the back (I didn’t go back since I was with my boys). Until they change this ridiculous rule, I will not be going back!

Nice place. Nice selection. I enjoy coming here. Would definitely recommend this spot.

I always have a great time at HPC. The only request is that they clean and update some of the vent fans. I was not affected, but several people in my party stated that it was extremely too smoky on one crowded night. For a regular smoker, Im almost certain it was negligible, but that kind of thing might keep new smokers from returning.

My Love and I were visiting from Columbus, OH. We are cigar enthusiasts so accustomed to the trends, culture and dos and donts of the lounges. No frills, no surprises. Just a regular cigar lounge.

Great BYOB cigar spot. Owners are knowledgeable, and have a huge array of cigars to choose from.

We were newbies to this place coming from out of town to visit. We sat for almost an hour waiting to get served our hooka while watching the guy walked past an serve everyone else that came in after us. eventually we had to ask for a refund and went somewhere else.

Good vibes. Great atmosphere.

After you get past the cloud of smoke the place is really nice good vibes I enjoyed being there

They are a nice place but the place is expensive compared to many other cigars places

Nice place with a big selection of cigars. Graet hospitality and a nice room to smoke and relax

Very good sitting and wonderful service

They have a beautiful selection of cigars if you smoke it they probably got it and the people that work there are very warm and welcoming they make your first experience seem like you have been there before very laid-back cool place to visit

Great lounge, great selection of cigars, and great cigar aficionados.

Decent area in Hyde park to have a stick. Doesnt seem to be many other choices around thats probably why the cigars amongst other things are over priced. Interest to see what it looks like when the renovations are done.

Great cigar lounge in the heart of Hyde Park. Women are welcome. Friendly patrons. Indoor and outdoor seating. Go during a Bears or Bulls game. Very nice and knowledgable staff.

Great atmosphere. Good cigars.

Great place for cigars but ALWAYS crowded!

Had a meeting there. Nice smoke room

Great cigar selection. I highly recommend this place

I went I to check the place out and the two workers seemed to have a real attitude for some reason. I would rather smoke outside in the heart of winter than to give them my money.

Nice atmosphere,good music and great cigars and hookahs...

Nice and friendly Staff. One of the best selections in town.

New to the cigar game but the place is great, decent customer service and a ton of accessories...

NEVER OPEN ON TIME!!! Disrespectfully lateall the time! So if you think you going to shop before work or before you catch a flight or doAnything around 10am forget about it

New to the cigar game but like the place the people are nice and a nice place to have a stick with good people and friends i try to go 2 time a week

As the owner of a cigar lounge I must admit they have a great SELECTION ......one of the best I have seen.

Service was great. Andy( clerk) had alot of knowledge

I went for the 1st time for a paint and sip it was awesome. But the bathrooms were unclean the ceiling was horrible they need to remodel it looks horrible to be in hyde park.

Come smoke from a nice selection of the best sticks in the city

Nice place to chill andwith varieties of cigars to choose from.

Very Nice environment.. Everyone is welcome, even for new Cigar beginners or not . Its BYOB and outside food is welcome

Under construction but great potential and a huge variety of cigars

Great staff, wide variety and very knowledgeable of cigars and accessories.

Where else does a Hyde Parker go? Kinda pricey tho.

Good place to smoke a cigar and drink some whiskey

Cigars a little overpriced but good.

Dont get here qd much as I would like but its always a good time.

Good people and Kno exactly what u want

Ive never smoke a cigar in my life and it was ahmazing! I love the fact they have a Terrance in the back.

Wonderful selection, awesome patio space out back! BYOB lounge

Best cigar joint in the chicagoland area!!! They get a slight point deducted for opening on time! lol

Very beautiful shop staff seemed good but they do over charge per box by double but you can knock the hustle

Its pretty cool, they just need to open later & upgrade the bathroom & other things... also allow people to play Music!

A good cigar store in the area.

Nice ventilation... Nice people

Great sevice n atmosphere

They didnt have charcoal, but I didnt expect them too. So they met my expectations exactly.

They need to do some work to the lounge area it need some ventilation and there should not be a certain amount you have to spend to get in the lounge area as long as you buy a cigar that should be enough.

Horrible staff all had attitude problems I believe momo was helping me for a quick second then disappeared he was very arrogant cigars not fresh most of them were hard

The prices are to high and the smoking experience is mediocre. It needs some ventilation really really bad.

Very helpful staff great selection

Nice selection of cigars and good customer service!!!

Nice selection and helpful staff

The VIP smoke rooms are nice

Very nice place

The guy Ray is very Professional.

One my favs on the east side

Small shop but great selection of cigars . Only flaw no parking.

THEE CIGARSHOP ON SOUTH EAST SIDE OF CHICAGO.....PERIOD!