Wow! my highest compliments to Luxury Eyesight. They went way beyond the call of duty to find my new Matsuda sunglasses. It was discontinued in Matsuda website but I reached to Josh and he told me that they still have one left in Japan. He kept me informed of the status of the shipment.....just be patient if the shipping comes a little late.....we are still in the pandemic era and also all the bad things happening right now. I got my glasses today.....they come in the box....it feels like Christmas comes early. I would highly recommend to anyone wanting professional and conscientious service for normal or hard to find glasses frames, to try Luxury Eyesite. You wont regret it. Thanks Josh
Highly recommend! Josh was awesome. Do not let the By Appointment Only deter you. It is worth the wait. Not to mention, I was able to get a spot the the same day. Definitely loved the one on one interaction. It was safe and it allowed him to give me his undivided attention. Thanks a million, Josh.
Ryan handled everything professionally and always responded my emails in a timely manner. The product I ordered also arrived on time, and was packaged nicely. It was definitely one of the best online shopping experiences Ive had so far.
This is the first time I do business with this shop and as I live in Saudi Arabia there was not much that could guarantee me whether this shop was a scam or whether the glasses were original or fake. The only thing that assured me that this shop is for real was the reviews! After having ordered these Matsuda M3023 glasses I can tell you all that not only these were original glasses. The shipping was free and it was through FedEx priority international and free of charge! Low and behold I receive the shipment a whole week earlier than the scheduled time. These guys are the absolute best and I would recommend this shop to anyone who will ever ask me. The attention they give to their customers and the very little things like the thank you letter or the napkin just made my day and I only hope that they maintain providing the same quality of service no matter whatever happens around them
Great communication, amazing service and very fast international delivery. Would highly recommend Luxury Eyesight and will definitely be purchasing from them again!
Buy from these guys! Dont hesitate. Its the best service Ive ever had. I live in the UK and my order arrived in a couple of days. They care and it shows.
Luxury Eyesight has one of the best customer services Ive ever experienced. Always going above and beyond and with such a positive attitude. They also have such a great selection / brands of frames and definitely know their stuff.Josh is a star! Highly recommend Luxury eyesight
Luxury Eyewear has beautiful handcrafted frames I’ve never found anywhere else. They are like works of art. Also, Josh, at Luxury Eyewear’s Chicago showroom is awesome. He’s been so helpful with any questions or concerns with my frames. He’s addressed all issues that ever occurred with my frames. I will never go anywhere else for frames now that I have gone to these guys.
If what you want for your next pair of frames and you want them to be as unique, beautiful, and different as you are, definitely check Luxury Eyesight when making your decision and before finalizing. I wish I had found them sooner (I had just ordered my glasses earlier that day), but I will be back for next years glasses. Oh and one more thing, Melissa the salesperson, was really friendly, knowledgeable and super into the eyeglasses. Thank you, Melissa!
Okay I have literally never written a review in my life for anything. But these guys deserve it!Ive worked with them twice now and they have been absolutely exceptional! My first time around I bought a pair of Dita frames with custom lenses and the second time needed custom lenses for another pair that I already owned. These guys owned the process entirely with superb communication. I sent countless emails to make sure I was getting exactly what I wanted and was not at all disappointed. Everyone on my first go around was great, I just dont remember their names. But Ryan on this second time around has been phenomenal. If you need high end sunglasses or custom lenses I highly recommend you go to these guys.
I would like to thank you for finding these glasses.I would highly recommend this company. The communication was great. They were able to get the glasses I was looking for. Mailed immediately. An overall Great experience.
Luxury Eyesight is a wonderful company. Twice they have gotten replacement frames for me that no one else could find -- once by contacting the manufacturer in Paris. I dont live in Chicago, so my contact with them has been through email and phone, but the customer service has been nothing short of exemplary. Everyone I worked with there was efficient and attentive. Shipping was lightening fast, packaging was beautiful. I recommend them without hesitation.
Staff is wonderful. Selection of frames is really good. Frames can be pricy but not outlandish (it probably has outlandishly priced stuff, too). I can always find good things there and they can order anything from the catalogs.
Julie is awesome! Shes patient and has been a great help to me.
Excellent customber service. Excellent selection. I was in town on business and picked out my new glasses which love. I may be back next year to get another pair. Thank you!
I don’t ever write reviews but Luxury Eyesight has made it impossible for me not to acknowledge such an amazing service! Jay had helped me found a pair of discontinued sunglasses from Berlin and arranged the delivery from the US to the UK with the speed of lightning (3 days!). I had been looking for these glasses over the last four months with no joy. Jay has simply made my year! Thanks a million!
I just unwrapped the parcel and I got to say Im pretty impressed by Ryan and his team.Im amazed by the amount of care and thought they placed in the package, all the way from the infinite amount of boxes(i was seriously expecting just one box) to protect the glasses, to the thank you notes, name cards and black wrapper to cushion and protect the box of the shades.Once again, kudos for the prompt delivery and thoughtfulness of the packaging itself. Its an extremely pleasant shopping experience by Ryan and team. Definitely one of the best online experience I had thus far.
Hello from Canada! I am pleased to do this review of my recent shopping experience with luxury eyesight and the purchase of my unique Kuboraum sunglasses. I couldnt be happier with the finished product! Julie and Dr. Szafranski did an amazing job of putting my online order together and delivering it to me efficiently and quickly here in Alberta Canada. Top notch customer service is what you will find at luxury. I particularly enjoyed being involved in the design of my custom sunnies and working with Julie in creating the best look ever. The rose gold frames and brown gradient lenses are just perfect and certainly add to the beauty of these wonderful sunglasses. As a bonus customer service I had Julie send me a couple of pictures of her modelling my new Kuboraums. What fun! A picture is worth a thousand words. It was good to see what the glasses would look like as it is always difficult to order something sight unseen. A big shout out to Julie for doing this for me. I appreciated your time and attention given to the details of my request and for your consistent email contact updating me on the ordering process. A very good communication system indeed! I will be back. Thanks Team luxury for a job well done. Youre #1 in my books!
I have only had the pleasure of being able to work with these folks online, and while I dont write reviews too often, I feel the overwhelming need to commend the staff (specifically Jay) for their incredible customer service. Jay and I did a lot of back-and-fourth emailing toward the end of the day to get all of my questions about their online ordering system answered and get my order placed. They then offered to hold my frames while I waited to get my prescription refreshed. Every step of the way they have been extremely accommodating and incredibly friendly. I wish I lived in Chicago just to give them the rest of my business. 5 stars ALL the way!
I stumbled upon this wonderful website while googling for a necklace to hold a pair of glasses. I found one I loved the look of so I rang the store to organise having it delivered to Australia. Ryan was so helpful and friendly on the phone and I placed my order. The free delivery to Australia was a very big added bonus!! I was absolutely amazed when my necklace arrived here in Australia just 3 days later!! It looks even better in real and I know the person I have bought it for will love it. Thank you Ryan for such fantastic service!!
It is great! Wonderful selection of items, excellent level of service and full care for international (intercontinental) shipment until delivery! We truly appreciate this professionnal way to run the business!!
The best Optometrist hands down! Purchased my pair of Dita Flight 006 arrived all the way to Australia in 2 Business days!packaging is perfect, quality is number 1, service is the best!Will be buying another pair soon! :D
Brilliant service. Ryan was most helpful and patient throughout my selectionand from Chicago to Australia postage time was minimal.Could not be happier with results. Thanks so much.
Luxury Eyesight has an outstanding staff. Ryan, in particular, was able to acquire a frame for me that had been discontinued. No other optical store was even willing to try. Thanks to Ryan and Luxury Eyesight for working so hard on my behalf. I highly recommend them!
I am so thankful that I found Paul Abraham at Luxury Eyesight.I lost my absolute all-time favorite pair of glasses while fly-fishing this summer. I went back to the store where I bought them and was told that they were no longer available. Also, that I was one of many wanting the same frames.I checked all over the country, even Ebay, until I found Paul. Not only did he search the entire United States, he looked in FRANCE and found them there. Just unbelievable.This degree of customer service is almost impossible to find these days. I am so impressed.
Amazing customer service, kind and knowledgeable great group of folks. Would recommend this store to everyone.
A clear 5 star rating. I looked for over a year for glasses and these guys not only had the brands but also the insight to help what fit me best. I am not an online review type of guy, but I really could never say enough about the service, this is truly a great place. This is now my go-to for glasses
My fiance and I randomly walked in to look at sunglasses for me. I normally dont wear trendy glasses so we had a hard time picking a pair. The salesperson there was very helpful in explaining how to choose a pair and what to look for. He even suggested to look at other stores to see how other brands fit. After looking at several other high end stores, we ended coming back to purchase a pair of matsuda. Couldnt be happier with the choice and the service.
ICBerlin Frames and Script. Excellent customer service. Thanks Paul and Josh. 100% satisfied with Graphite color. I can now see in style!
The best selection of frames that make you stand out! Stylish eyewear you cant find anywhere else! Ryan is awesome and we visit the store every time we are in Chicago!
Amazing eyewear selection and service! If you want eyewear that sets you apart from the crowd, gets you compliments, and makes you look great, this is THE PLACE to go. You won’t find the typical common, boring, generic, and unoriginal eyewear frames that most stores carry. These are frames of top designers from all over the world, and these designers ONLY concentrate on making amazing frames, and nothing else. I live in Florida and stumbled across (on line) some Kuboraum K22 frames that I had to have. These frames are from Berlin Germany, and their production is very limited. After ordering the frames on line, Julie from luxury Eyesight contacted me and informed me that she would have the frames to me soon. She kept me continuously updated, and even provided a FedEx tracking number. The Kuboraum frames arrived well packed and looking as good as I thought they would. Julie is a true professional. I have a great eyewear collection and have visited numerous stores across the east coast. I can tell you that Luxury Eyesight carries only the best designers AND beats the prices of the other stores that I have visited. Please support the small business man and make it a point to visit this shop! You will be glad you did.
I have purchased numerous pairs from Luxury Eyesight, and couldnt be happier. Ryan is great to work with, and kept me up to speed on all of my purchases. Great interactions, and a great place to buy special limited pairs in Matsuda, Kirk Originals, and possibly Gold & Wood (looking into a pair of Alphas right now!). I couldnt be happier with the process. They even do great custom work! Highly recommend. I am in NC, but hope to actually get into their Chicago store whenever logistics are ideal.
I spoke with Nate, one of the best customer service I have ever used. I bought online from UK, I received it after 2 day. Perfect
Best place to buy frames! Ryan and Nikki are very informed about the Face a Face frames. 5 stars :)
Was tired of lenscrafters high prices for cheap frames and lenses. Did a lot of looking around and came across Luxury Eyesight. Their service was amazing, replies were extremely prompt, selection was perfect, and delivery was insanely quick. No doubt 5 stars. I will be a returning customer. I could not be happier with my Matsudas! Thank you!
I am writing to let you know how satisfied I was to finally receive my frames, and they are just beautiful. I knew in advance that it would be a two month wait because it was a discontinued style and design from FACE FACE and had to be special ordered from France. However, over all this was a painless process and I was quite satisfied with the expert service in answering my inquiries when you called to let me know there would be a slight delay in July. I would definitely recommend your company to all my friends.Thank youMeriam Jawhar, Santa Fe New Mexico
I have been wearing Tag Heuer glasses for long time and was very satisfied with it so I decided to buy a new frame which happened to be an old model. It was not available anymore from Dutch opticians so I started to look at the internet. Luxury Eyesight was one of the 2 companies that still had the frame on offer so I contacted them to check availability. Paul emailed me back on short notice and told that they can get the frame in house in 3-5 business days. He even checked availability of other colors with the manufacturer for me and was very helpful all the way through.This was my first overseas online purchase and Paul was extremely kind and supportive. My frame arrived few days ago, it looks great and I couldn’t be happier!I highly recommend Luxury Eyesight, they deliver anywhere in the world and you get excellent customer service!
Sublime experience! I wanted some Mason glasses by Mykita. Im from Houston,Texas I called all optical stores in the state with no luck. I stumbled upon Luxury Eyesight online. I called, Paul answered the phone, he was very nice but said, Your glasses are not in stock, give us a month and we can get it for you I said no. I get a call 5 minutes later from Paul, saying he could make it happen in two weeks. Their customer service is incredible, I used my Paypal Credit to pay online.I have to admit I was a bit nervous paying such expensive glasses online and from another state. But everything went swell! They got my glasses from Germany, sent them to their lab, then had them at their store for quality check. I got my glasses a couple days ago, I got them 2 days after they were ready. THEY ARE AMAZING! Paul was always there to answer my questions and to give me a heads up on my eye glasses status. I HIGHLY RECOMMEND Luxury Eyesight. Im planning on getting my sun glasses from them soon! Thank you guys, thank you Paul!
Highly recommended! I worked with Ryan to purchase Mykita frames and Crizal Prevencia lenses (both very high quality) that I needed done in less than a week. Those particular lenses are produced in Dallas, but despite the cross-country shipping and precision lens edging processes, Paul and Ryan managed to get the glasses to me in only three days. Ryan is knowledgeable, helpful, and primarily interested in customers having a great experience. Paul is also great to work with and has an amazingly deep and broad insight into eyewear from the styles to the brands to the manufacturing to the competition. Both seem to have it engrained that what is best for their business is customers having a great experience each time, so that they want to come back. It worked on me because I will be coming back for sure!
Such ease of ordering, free fedex shipping and awesome customer service. Will be a repeat customer for life.
Prompt service, proactive, great customer communication - all you could ever ask for really.
Just bought some frames from here. Ryan was extremely helpful :)
One of the best online shoping experince that I had! I am from Romania and ordered a Tag Heuer frame to Ryan- and prescription lenses. The model that I wanted wasnt in stock, but Ryan ordered it to Tag and arrived in 3 days. After that, they worked the lenses and sent the glasses with a low value- so, only small amount of customs taxes payd. I was informed for each step all the time. You can trust Ryan and buy with confidence, he is selling genuine frames at very good prices and also the lenses are great. Thank you, Ryan, and see you next time.
I accidentally found Luxury Eyesight when I browsed about Matsuda. After that, it was a sliperry slope. Trust me!One order followed by another, then another, then another... And there were always more than one item in every order.Go to their website, or go directly to their boutique, and you would find that one eyewear was never enough! :))Awesome product, competitive price, knowledgeable team. And more than that: generous owner whos willing to give a thoughtful gift to their loyal customers.What else you could expect? Its a perfect place to buy great eyewear!Thank you very much to Ryan and team. Its such a pleasure to have business with you! :)
Amazing service, Ryan went out of his way to find me a MYKITA frame that was just recently discontinued from the manufacturer and sold out almost everywhere.
The highest quality frames and phenomenal service, I highly recommend. Ask for Nate.
Ryan is awsome, Cant wait for expansion!
What a phenomenal customer service. Thank you.
Amazing!
Hi everyone I am Marco and I bought some glasses via internet from their website ..I had a great time and shortly after they arrived, they were kind and understanding and I have clarified everything to my every question.Youre afraid or having trouble ... throw yourself in safe hands 😉