Overall, great service. Make sure you ask for Danny. He was super helpful going over all the options for our project, unlike other stone providers that blew off the alternatives in favor of more expensive options, and never once tried to convince us to take those more expensive options. He was honest about the pros and cons of each path and genuinely had our best interest in mind. He communicates well, is responsive, and is extremely patient with any and all questions. Never once did we feel rushed, or that he was pressuring us one way or the other. We also appreciated that he was onsite to supervise the job (unlike many other contractors). You cannot ask for better service. He provides honest service and fair pricing. The reviews on Yelp seem to confirm the same. Would totally recommend WL Stone and Danny!
Very good people here and receiving. They were polite and friendly.When you come up here and deliver. Theres a low bridge when coming .you have to take a right on princeton street come a school. On that street in front turn right. It says wrong way, but told by people here that lives here that trucks and use this to turn right and straight then turn right...its RIGHT THERE ON LEFT SIDE. Cant miss itHope it helps someone
BEST COMPANY EVER!!! Honestly, one of best experiences in customer service my boyfriend and I have had in years. Emails are answered quickly with every concern addressed. Cost was great and the workers were efficient. Job was complete within two weeks of ordering the custom quartz we selected. We will be recommending WL Stoneworks to everyone we know if they are in need of new countertops. Please use them!
I am a general contractor and use WL exclusively for all our remodels. We have used them for approx 8 years now and over 100 projects. The team is fantastic. One of our favorite vendors. Very friendly, knowledgeable, cost effective and very good at what they do. I would recommend WL to anyone who wants excellent service and quality. They are detailed and care very much about the end result for their customers. A+++++
Excellent countertop company - always top notch work and great customer service!
The quality of work is awesome. I had used them before for granite in my bathrooms and now for quartz in my kitchen. Definitely would recommend to my friends who are remodeling their home. Jorge L. Norridge IL.
We used WL Stone Works for new quartz when we remodeled our bathroom about two years ago. They did a fantastic custom job. When we decided a couple of months ago to replace the granite in our kitchen with quartz, we again hired them. We were not disappointed. Jin, whom we worked with for both jobs, is patient and knowledgeable. They loaned us numerous sample to take home and answered many questions before we made our choice.They showed up on time, removed the old granite (without damaging the original back splash), and installed the new quartz quickly and with no flaw or hiccups, and cleaned up so that you never knew they were there. We now have only one seam, which is not invisible unless you know exactly where it is, compared to the two unsightly ones we had with the granite. We will have one more project, hopefully in six months, where we can use their services again. I highly recommend these professionals. That they are in the city is an added bonus. The original is the black granite. The new is cream colored quartz (Ivory Cream by MSI). (We are repainting the black cabinets and trim to the cream color, but thats another story)
I had WL (CM) Stone Works install granite countertops in my Coach House and they did an amazing job ❤️ They were prompt, polite and respectful. Now I am ordering more countertops for my 2 Wetbars in my Game Room and Ballroom 😴
Pretty cool place. My boys got to see the cutting machine
Ive worked with Stone Works on several renovations and Ive always been satisfied with the quality of their stone as well as their customer service. Highly recommended!
Outstanding experience. Replaced kitchen countertops, backsplashes. and added a waterfall. Nicole did a great job answering our questions showing us options and finalizing pricing in the showroom. Danny was onsite supervising the installation to our satisfaction. His team of professional craftsmen did an awesome job and we are thrilled with the results. Highly recommended.
Very happy with the quality and install of the quartz countertops in our kitchen.
Awesome experience!!! I found these guys online through just a normal google search, we did a kitchen remodel and also remodeled 2 baths... I filled out an online inquiry and immediately got a response from Nicole (first good sign). Their location is easy to get to, theyre located just off the Dan Ryan not far from Sox Park (area is safe, park in the lot, cameras everywhere). They have a showroom where you can view samples, and you can also go out to the warehouse to view slabs right here on site.Before finding these guys, I shopped around at the typical big box stores (home depot, menards) and didnt get timely responses from them, didnt get calls returned, and they were priced a little higher...After all that, I then found CM Stone Works and I knew right away that working w/ them was a true no brainer. Their pricing is very competitive, yes, but more importantly their service is incredible. I had a bunch of back and forth emails with Nicole. She was extremely patient the entire time and answered my questions promptly. Keep in mind my job was not a big job by any means, but they treated me like their biggest and best customer. As a business owner myself, that spoke volumes to me. I couldnt have had a better experience and I highly, highly, HIGHLY recommend working with these guys if you have a job that requires new countertops. Dont even waste your time with the big box stores, go to CM Stone Works!!!
Great customer service and design assistance