My fiancé and I worked with Lily to create my absolute dream ring. Lily was so great throughout the whole process, answering my seemingly never-ending questions and finding me the perfect diamond with all of the specs that I was asking for. We could not be happier with how the ring turned out. When I received it it was even more beautiful than I had remembered it being. I highly recommend Lily as her expertise in the diamond industry in unmatched. We will be lifelong customers. :)

I came to Diamonds Inc after finding the perfect Antique ring setting.They were SO helpful in giving me knowledgeable insight on the condition of my ring and where to go from there. I had my center stone replaced with a round diamond and the ring was resized. The turn around is amazingly quick. Whether you are taken care of by Jeanette or Oscar, they are very professional and kind. Thank you Diamonds Inc!

Excellent service and selection on rings! Jeannette and Lily are both incredible to work with and couldn’t be happier with my purchase and overall experience! Very knowledgeable and friendly! Highly recommend!

I do not think we could have had a better ring shopping experience. Oscar and his team were professional, knowledgeable, patience and thoughtful—they wanted us to get exactly what we wanted, the problem was I was not sure exactly what I wanted! Jeannette took the time to understand what my husband and I were looking for, asked all the right questions and together we found the perfect engagement ring as well as his and her wedding bands. All the rings turned out even better than the samples in the store and we could not be more pleased. If you are looking for a jeweler that cares about his customers, do not go anywhere else. I highly recommend Diamonds, Inc. for all your jewelry needs. Thank you to Oscar and everyone else at Diamonds, Inc., we could not be happier!!

We cannot be happier with the ring we custom made with the help of Jeannette. She was fantastic, truly treated us like family, and actually cared about what we actually wanted. We had to make numerous changes to the design and Jeannette was always smiling, often times providing even better suggestions for us. Overall, we cannot be more blessed with the ring and the experience from Diamonds Inc., specifically with Jeannette!

Jeanette is just the best. She helped us find the perfect engagement ring and wedding bands. They were able to easily accommodate my custom design requests. Very professional service.

I cant explain how thankful I am to have found this place. They have beautiful rings and great customer service. Oscar helped me find the perfect engagement ring for my fiancé. (She said yes!!) What can I say quality is what I found here.

I couldnt be happier with my experience at Diamonds Inc. Jeanette was genuine, straight-forward and kind. When I couldnt find what I was looking for in an engagement ring, Jeanette was very thorough in helping me customize the perfect ring. She was extremely patient and sweet with all of my emails and changes. I enjoyed working with her and Diamonds Inc. so much that my fiancee and I went back to Diamonds Inc for her wedding band, which we also customized. As I expected, my fiancee loved Jeanette as much as I did! Now, we have two beautiful rings to match our wonderful ring shopping experience.If youre looking for a no-nonsense, pleasant, jewelry-buying experience on Jewelers Row, Jeanette and Diamonds Inc is the way to go!

The staff at Diamonds, Inc is extremely friendly, accommodating, professional and patient.I have used them for several pieces of jewelry and have been very satisfied each time. They have helped with design and have worked with me to create beautiful works of art.You will not be disappointed. Visit Diamonds, Inc.!

One of the very best one stop shops in Chicago. These people are awesome to work with - the diamonds and jewlery and crazy unreal and their prices are what drove the whole deal home. I parked at a nearby lot and walked 1.5 blocks - it’s a well lit beautiful showroom ... 5 stars from us !!!! See Oscar or any of his staff —- tops !!!

Chanel and Jeanette were an absolute dream to work with. Picked out the perfect ring for my girlfriend and then they spent hours helping me select the right diamond. All this and they were totally accomdating of my schedule and timing needs (so fast!) as well as my budget. You only do an engagement ring once, I am so thankful I found them! Recommended to anyone, especially if you’re looking for a lab-grown stone.

I bought my wedding band from Diamonds in Chicago and they were excellent! They created my dream band that matches my engagement ring perfectly and they made it within my budget! Jeanette was so helpful and lovely to deal with! Such an exciting and stress free experience.

Jeanette and Lilly were very knowledgeable of jewelry and the process . It was explained to me in detail what parts of the ring would be repaired and that it might not look exactly the same. I picked up the ring and I was very happy with it. My ring is absolutely beautiful and they were able to match colors perfectly. The ring was cleaned and very shiny when I received it . I would definitely use their services again. Thank you 😊

I spent a lot of time looking around at several jewelers for a ring in my price range but couldnt find anything I liked until I came to Oscar and his staff. They went above and beyond by showing me all the options available for my budget and fully customizing and creating a one of a kind ring my wife loved! Dont waste your time anywhere else, these guys make the rings everyone else sells.

Excellent prices/service. They really go the extra mile. Jeanette is fantastic!!! While picking up my jewelry there was a parade and parking was prohibited. Jeanette literally brought my jewelry to my car, got my credit card,took it inside and ran the transaction, and then brought my card and receipt back to my car. Now thats what I call SERVICE!!!

Helpful and patient assistance with a special request. The price was amazing and it was all accomplished in a week!I have already taken another piece of jewelry that needs attention and they were very helpful. Location is very good and this will be my “go to” jeweler from now on.

The owner and staff are very professional and extremely accommodating. I brought in a diamond ring that needed repair and when I picked it up, it was more beautiful than I could have imagined. As I was paying my bill, they offered to clean a ring that I was wearing at no charge. They definitely went out of their way for me. The quoted price was the actual price of the repair and I dont think I could have gotten a better price anywhere else. I highly recommend Diamonds, Inc.

I had a wonderful experience with Diamons Inc. on Madison! Jeanette provided excellent customer service. I went in several times and she remembered me and the ring I was reviewing. She had patience with me and a positive attitude. Thanks for your help!! Sheena

Great prices, great rings and greater people. I give my full recommendation to Diamonds Inc.I got a custom ring for a price that nobody can match.The people over there are the nicest most sincere people I’ve ever met and they genuinely care about you and your ring.Can’t say nicer things about this place. It’s the place to go.

I love my engagement ring and our wedding bands!! Oscar and Jasmine know how to treat and spoil their clients. My ring is unique and was made based on the design my now husband provided. I 100% recommend them!

For our 18th wedding anniversary my husband took me to Diamonds Inc. to see Jackie who redesigned my engagement ring setting and wedding bands. He carefully listened as I described what I was looking for, he patiently helped me make clarifications and corrections and artistically brought my dream into vision by drawing it on paper. Then he made a wax mould of it so that I could see how all 3 rings fit together. I could hardly wait to pick my finished ring from the store. I was so excited! The final result exceeded my wildest dreams! The new custom made Halo around my original solitaire made my ring look huge, sparkling and oh, so exquisite!Thank you Jackie! You are a phenomenal craftsman and a true artist! I am in love with my new ring and I am in love with my husband who thoughtfully brought me to visit you!!!Anna V.Wilmette, Illinois

I had an excellent--I would go so far as to say a perfect--experience buying an engagement ring with Diamonds, Inc.Chanel helped me from start to finish. She showed me as many stones as I wanted to see, and took all of my requests and considerations into account. Not only was she charming, helpful, and honest, but she did everything she could do to find me exactly what I was looking for within my budget. From start to finish, I felt like she was genuinely interested in getting me the perfect engagement ring.In fact, not only did they make me the ring I wanted from scratch (I brought in the design, and they crafted it in-house out of platinum), but the stone I ultimately chose was better priced than any similar stones I was able to find anywhere, including online (this was very surprising).I couldnt be happier. I strongly recommend that you take the time to stop in at Diamonds, Inc; Ill be recommending them to friends and family, and I will absolutely be back. Thanks again!

Glad I can finally write a review. After doing some research at home and learning more about diamonds and settings, I hit Jewelers Row. Diamonds Inc was the most courteous of the bunch. They were very receptive to my price range and style preferences, and provided me with a lot of options. With their help, I found a great intersection of value and cost. Also provided very affordable custom work.

Great service, helped me pick out the perfect stone to replace smaller one I had in my ring.Same day service was the best as Im not in the city all the time.Took my old stones and made a nice pendant for my necklace.Highly recommend this place

We seen the ring settings that we liked in December 2017 and the sales person was extremely nice and helpful. I kept the estimated copy and ordered the ring in May 2018. Delivery was right on time and the ring was much better than imagined very stunning. Excellent job and workmanship and the price was good for the diamond and ring.

I went to several locations around the area and Diamonds Inc was the best decision that I made for purchasing my wifes engagement ring and wedding band.I met with Oscar and he was very thorough on all types of diamonds that a consumer can purchase. At any time my wife and I did not felt pressured in buying with them. Pricing the rings that was shown to us and compared from the other locations, Diamonds Inc was the best in pricing and quality.What really impressed me with Diamonds Inc is that other stores call Oscar for his inventory. I personally saw wholesale buyers come into to his store and purchase diamonds, rings from him. It really showed me how other stores use Diamonds Inc and sell the same inventory to their clients. I figured that were skipping the middle man and going direct.If anyone is serious in purchasing a band or engagement ring or any type of jewelry I highly recommend Diamonds Inc.

My experience with Oscar was perfect. I was having a problem finding exactly what I was wanting so he sat down with me and helped me design it. The ring far exceeds my expectations. I appreciate the service, and will certainly refer friends to Oscar.

I’m in love with my engagement ring!!!! I feel it’s the most beautiful in the world!!!! The best store in business that will get the best value on your budget!! Oscar, the owner, is the most genuine person and treats you like family!!! Can’t wait to pick our wedding bands too!!!

I absolutely had a wonderful experience at Diamonds Inc. Jeannette was a very delightful sales lady. I will always refer Diamonds Inc. to anyone that is looking to purchase diamonds or have there jewelry repaired.

Excellent piece of work! Oscar(Owner) was able to accommodate my request for a custom diamond engagement ring, and quickly designed it beyond my expectations!! The ring was fabulous!!Daimonds Inc has lot of designs and would definitely recommend to anyone planning to buy a ring.Thanks Oscar!

Thank you Jasmine and Oscar, my husband and I love our rings. I get compliments on my rings all the time! They are professional and have great customer service. I highly recommend them, you won’t be disappointed.

Oscar and the rest of the staff were very professional, amazing and accommodating! Got my fiancée’s engagement ring there and I definitely will be back for more jewelry! Thanks so much for the awesome experience!

Excellent service and great craftsmanship. I highly recommend Diamond Inc. Jeanette, Exec. Asst. made sure I was completely satisfied. She is an angel. If you need quality trustworthy jewelers look no further.

Great place, Jeanette worked with me to get a custom engagement I loved.

Jeanette was so extremely helpful- she helped me find the perfect ring, she was upfront with all the details, no hidden costs and responsive throughout the process. Thanks much!!

Janette and Oscar were both great. They didnt pressure me, and they took their time to show me whatever I wanted. The ring looks amazing!!!

Very Helpful When choosing your jewelery for whatever occasion youre looking for. They were very patient, welcoming, and professional 🙂

I had a great experience at Diamonds Inc! Bert gave me great care, and helped me find exactly what I wanted. Great prices, and truly a great experience.

Jeanette is great to work with, very knowledgeable and customer focused. Diamonds Inc made the perfect ring on time with no hiccups. They nailed it!

My fiancé and I worked withJeanette after shopping at several other jewelers first and found the best selection of gorgeous stones and settings with the best prices at Diamonds Inc. Jeanette was low pressure, very knowledgeable and went out of her way to accommodate our desires and budget and provide excellent service in delivering the ring. I wouldn’t hesitate to recommend them to others and use them again!

Amazing work. My ring was resized and the band was fixed and the cleaning made it look like brand new and the ring is 15 years old! So pleased and satisfied with their work and customer service.

Great varieties for ring designs, finished making my ring on time. Reasonable prices.This definitely is where to go.

Professional, time efficient and friendly. Couldn’t ask for better customer service or quality of service.

Excellent customer service 👍🏻 I bought my engagement ring at Diamonds Inc and sales people were very nice to me even do I was a picky person :) .They designed a perfect ring for me. I would absolutely recommend Diamonds Inc . You won’t be disappointed . 💎💎

The best people. The best quality. The best service. You couldn’t ask for more with Diamonds Inc!!!

Absolutely wonderful experience! I went here to get an engagement ring for my girlfriend (now fiancé). I do not know anything about diamonds or rings or cuts or clarity or any of that stuff. Chanel was terrific. She was patient and really took the time to ask about my girlfriend (now fiancé) and what she likes and doesn’t like to get a feel of the right ring for us. My fiancé loves the ring and the design. She told me she would have picked this as her “dream ring”. I highly recommend Diamonds Inc!-Stelios

From a recent Engagement Ring/Wedding Band customer.Start to finish an amazing experience by Oscar and his team.Lily also made the whole process smooth as can be from chosing a time, discussing price, her follow ups and customer service skills, to prompt replies to any questions, I would not consider anyone else for Diamond and Jewelery purchases.They make custom CAD designed rings with a buying process like no other.Friendly, extremely knowledgeable, high quality stones, and work extremely hard to handle their customers needs.For such a stressful process as buying engagment ring and designing something unique and flawless, Oscar and Lily deliver results and then some.Thank you Oscar and Lily, the compliments received on the rings speak for itself on how well you deliver to make a happy bride and groom!

Absolutely love my ring!!!! Everyone is so nice and they really care about customers and it shows!

Guys,Ok, because were guys we want to get stuff done when we want to get it done.So, I wanted to propose by Xmas Eve, I had 3 days to get the ring.After looking at rings online with my fiancé, I got an idea of what she liked.Just let me tell you Rogers & Hollands, Jareds, Kay and even the Jewellery Exchange did not have the setting she wanted or the stone quality.Remember guys, its not the size that matters but the quality of the stone in the setting she wants.Down to 1 day, Google best engagement rings in Chicago.Diamonds Inc comes up and had awesome reviews.Grabbed an old ring from the girl, drove downtown on a Friday, on the way called them, explained what I wanted and gave them my max limit.They valet my huge truck, I walk in, Donna has 4 settings waiting, one was spot on, we looked at beautiful stones, all beautiful, all super sparkly, picked one, haggled a bit, made the deal, sized the ring, brought me a cup of coffee, the vice President of the company sat in my F350 in the alley as the ring was being made.1 hour 30 minutes, bada Bing, bada boom, on my way home, 3 hours later she said yes!She told me that the ring was exactly what she wanted!Thats all that matters!Go here, see Donna or Oscar, get it done right!

I do very excellent work I would recommend them

Back in 2016 Oscar and Lily they helped out my fiancée making a custom engagement ring, Thank you Oscar for working with my fiancée (2 times) to make the engagement ring of my dreams. He said the process was very easy. He said you were very professional and helpful to the custom setting I wanted and made everything much easier than he expected It was the perfect ring any girl can ask for, That ring was stolen by a heating company that I let into my house a few months ago, when the heating technician left, well.. so did my ring along with other jewelry, I contacted Oscar and he sent me the 360 view of my ring that I needed for the police report. I was devastated, we had no insurance on the ring so it was a total loss. Oscar understood the situation and assured me he would work with my fiancée if he wanted to repurchase the ring, he said he would give him a good deal, of course I did not think I was going to get another ring. It was an expensive ring, well Christmas came and I got my ring.. My fiancée upgraded to a bigger rock with better clarity because he got a great deal!! It sparkles and shines so beautifully!! I am still sad about my first ring but I am supper happy with this one!! Thank you Oscar and Lily for working with my fiancée (2 times) to make the engagement ring of my dreams. He received the ring quickly (few days) that gave him enough time to give it to me for Christmas. I highly recommend Diamonds Inc to all my friends and my family.

Friendly professional sales(wo)men. Competetive prices with beautiful diamonds and jewelery. #WouldBuyAgain!

Great customer service good work done in timely matter. Open on Sunday mornings less traffic.

Great company to work with!!

Great experience

Very helpful

Pricey

Excellent service

Perfect!