Service is good. Igor did a great job helping us to packing a box properly. Would highly recommend.

This place is a joke! A representative responded and didn’t even listen to what I was saying. I was trying to explain what I wanted to do so he started to raise his voice, almost yelling. When I asked him to stop yelling at me and LISTEN, he just hung up the phone. Teach your people to communicate politely, Meest!!

The BEST delivery service not only in Chicago, but also in the whole USA!!!All employees are extremely nice, helpful and kind - always ready to answer any questions and help out with your packages!Been sending packages with them for 3 years now and not even once had any problems!Thank you, Meest❤️

Good service. Affordable price. Helpful staff Please be aware that smallest parcel to Russia should be 11 lb or 5 kg. I was charged for 11 lb when my package was 9.5 lb

I was trying to send a parcel from Chicago to Kiev. I called several times from Ukraine to Karpaty Chicago office, I wrote several e-mails to them - no luck! They answered one time that courier picks up the cargo for $10 bucks but he is very busy but then dissapeared. They do not pick up the phone. No customer service as we understand it.

What happened to the always friendly, respectful, and nice employees? An employee named Igor is a person who does not know what respect and customer service is, he is very rude, disrespectful, and arrogant ( each time when I saw him). By the way face mask is not for him. If you don’t have a choice and you have to go there just ask for some other employee to help you but definitely not him!!!!!!!

Meest USED TO provide the most reliable service, but unfortunately recently everything extremely changed.The parcel we sent to Ukraine from this office back in March 14th is still not showing in the system. When calling to this office - none picks up the phone, the voice mail box is full! Only calling to the main office I was able to receive some help.After doing some research I found out that this problem occurred not only to me, but to other loyal clients as well. That’s very sad, that a company with such a long history and good reputation has lost the trust of many clients!Meest you did better job before!

Everything is great perfect service I recommend to everyone to use them for your shipping to Ukraine.

Arrogant and disrespectful employee - named Igor who not only won’t follow company promotions, he will assure his bad mood will transition to company’s clients. Moreover - in the middle of pandemic most times employees won’t wear masks! And the person mentioned above had mask which is just for visibility (with valve), worn under his nose and the way his mouth can be seen; and in the end he took his mask off... Bottom line if you want to stay safe - wear n95 mask if you absolutely need to use their services or stay away...

Thanks for the Awesome drinks*_*!

Not professional behaviour. I payed 200$ for shipment by air (which usually takes around a week) and after a month did not receive a package. I was advised the package is to arrive to Chicago office, but it was left in NJ without informing me!! I had to contact them 3 times to get some info, payed extra for package to be sent from NJ to Chicago and they simply created label and did not send it again! I had to call again and urge them to send it immediately...very disrespectful!

I sent 2 packages with them this summer.It took literally 2 months for the first one. And today I checked the tracking of the other one. It was sent on July 25, but left the terminal on August 18!!!Almost 4 weeks it was just lying somewhere.2 out of 2 guys, it’s not an accident, it’s the system.Please, don’t lie to your customers it takes 4 weeks from Chicago to Ukraine.Very disappointed. Giving 2 stars only to people on the phone and in the office.

Meest Express that is always reliable service

Very poor customer service experience. They can put on hold forever . Or during the call get interrupted . Better visit them in person in their offices

Very professional, very helpful. Reasonable costs to ship packages to Eastern Europe.

Ive been asked to remove all electronics from my package to send it separately by AIR, well apparently it was sent by SEA without any notice (because of prohibited materials), although Ive payed for air delivery and was assured it will be delivered within a week. Totally screwed up my timelines. No apologies, no refund. It is like doing business on Brighton Beach. Extremely disappointed.

The drivers in Lviv :1.DO not bother calling the recipient at her land line.2. Lied about it by saying that now they are capable only of calling on cell. 3. Then said that they did not care to go out because they are not getting paid enough. 4. Canadas office is rude and dismissive.

Went to the new location, to be honest those guys need supervisor, so unorganized, my box was dropped after scale and ripped off ...hopefully nothing broken insideScale clearly said 64 pounds,but the guy told me it’s 66lb not sure why ... at the end they didn’t know which boxes are mine, gladly I overheard and pointed as I was exiting

Bad service, 3 weeks have passed my package just left from Chicago, complete disappointment!!!!

Most affordable company to ship packages to my MIL in Ukraine. Staff is great too.

Employees do not wear masks! They don’t know how to keep social distance. Poor service.

So bad, track number not work, service disgusting, expensive

Update: Had to remove a star. Last package I put Air on the paperwork, per usual, said Air on the phone when paying, and my package was sent by sea, so now it will take 2+ weeks longer than I wanted. Frustrating.Previous review: Have used several times with good results but today I had a fabulous experience with the gentleman who answered the phone. Super helpful, knowledgeable and patient. I wish I would have gotten his name, but excellent customer service. Thank you!

Wonderful.

Vanessa, personally I have had no problems in dealing with the post office personnel because of my Russian language. I come to this post office for many years (driving four and half hours to Chicago) and I am always please with their service! Your posting is not a true statement from my experience!The political issues between Western and Eastern sides of Ukraine does not make an affect on the service the office personnel provides to customers!

Awesome service

Do you provide bubble foil, boxes and styrofoam for clients?

They are just the best!Send packages a few times with them and every time the packages arrived in time and no problem at all!👌👍👏👌

Horrible! Absolutely no sense of customer service!! It has been a while since I havent been yelled at like that for no good reason. They really need to explain their policies politely

Great people and CS. Prices can’t be beat.

Excellent service, faster delivery

Fast and reliable. Best way to get parcels to Ukraine.

NOT EVEN ANSWER THE PHONE.

Customer service does not exist! Paid for the package to be sent by air . After Over a month and a half with numerous visits and phone calls they told me the package was sent by the sea. Went to the office 4 times to get reimbursed for the money difference, the lady gave me dirty looks and was always to busy to refund my money. NEVER GOT MY MONEY BACK ! HORRYBLE service!!

Everything arrives on time, all things are in place. Once there was a parcel checked at customs and it was torn in some places, but all things are in place, nothing is damaged, thats the main thing

The parcel was accepted, the money was taken, sent, the parcel disappeared, it is gone. Nobody is responsible for anything, nothing decides. Just did not reach the recipient. The owner does not care. When asked to resolve the situation, he said that this was not his problem. Thieves.Answer to the owner: Then solve the problem and let the parcel reach the addressee in Ukraine.! And everyone can tell that I am not me and the house is not mine. No. You took two parcels and they disappeared.

This company does not deliver parcels to people. They just take them and do not deliver them to the recipients. If the owner here as always starts shouting that it is not them and they do not do so, then parcels on numbers CV923712193USCV923711706US, check in which pockets they settled. And where they are and why they are not in the person who should have received them. Thieves and thieves.

I have never met such a rude attitude to customers. When you are threatened with calling the police for your money, because he will not count the average cost of 9 parcels for 10 dollars an hour to send free pounds in 10 parcels. And my father and I took 100 pounds parcel back. There will be no more of us there.

Hami !! steal parcels and do not want to be responsible for anything !!!

Poor service is not responsible for the quality of delivery

I sent the parcel on February 9, by plane, on February 22 the parcel was still in Canada and it was reported that there would be only the 27th in Ukraine, so why overpay for fast delivery ?!

Good afternoon. I had bad impressions about this company. The parcel was delivered to the office on April 11, 2020, and has not yet reached Ukraine ... it has been going to Ukraine for more than a month, and as it turned out later, it was in the warehouse for another two weeks. It is impossible to track: writes just sent from Chicago. And then what about her, maybe she got lost somewhere or drowned on the road? It is not known.

Delivered to Russia quickly and without problems,

I have known this company for 18 years and I send parcels only through the Bridge, there all employees are very and once again very friendly, I have never had any problems, people treat these employees as you would like to be treated and will not be no problems. Many customers come and everyone asks 20 times the same questions, you are many and those 2-3 employees you can not imagine how much negativity you pour on them throughout the day, and before you write negative feedback please pay attention to yourself. only one thing I can say to these employees GOD GIVE THEM HEALTH AND PATIENCE !!!!!!!!!! because they deserve it.

Good service, everything came without problems

Good company, quality service, sometimes long queues, especially on Wednesday

Fast delivery, I advise everyone.