Its a factory so dont expect retail service.This is however is an hidden Chicago jewel.Great accommodating business with friendly professional personal.Thank goodness for small mercies.

Just cancelled my order of hats because delivery was taking more than ninety days. This company has poor quality products and no customer service. My company has been purchasing their products for more than five years and we are moving on to another company.

The worst customer services ever, these people has not idea how to treat a client, I had never experience anything like this before. Unfortunately there is not a chance to give them zero or negative stars, 1 star is too much. Avoid doing business with this so called company, stay away.