Pim helped me out and they were amazing! They were very knowledgeable, kind, and friendly. They answered all of my questions and helped me understand my options. Best customer service Ive had. Would recommend!
Great store and staff!Needed help and had many questions walking into this store. Was worried Id leave empty handed but, thanks to the employee named Pim, I was able to find the products for pain relief and sleep I needed. I was able to drop a lot of money there with the confidence I needed. Will be back there to give them my business again and again. Thanks Pim! CBD Kratom doesnt have anybody on staff as helpful as you!
Marisa was amazing! So helpful and knowledgeable! She was super patient with customers even with the store being so busy! Customer was 10 out of 10! Because of her I will totally be coming back! She got me to try so many new things!
I came here for the first time last week and was honestly nervous because it was my first time at one of these stores so I had lots of questions. Ryan was super knowledgeable and truly an expert-- he gave me amazing recommendations and answered all my questions. I will recommend my friends to this location because the customer service is truly A+ and Ill certainly be a repeat-customer. Thank you so much for making the experience nice and easy, Ryan!
I am super new to kratom and delta-8 and Pim helped me out a lot. She answered all my questions and helped me find a candy and lotion to help my needs. Will definitely be returning when I run out!
Pim helped us out and they were absolutely amazing. Super helpful and knowledgeable around all the products, knew exactly what would based on symptoms I provided. This visit was great and we would definitely go back.
Marisa literally hooked a new customer up. She answered my questions and we all around amazing in helping decide which products were great for me to try
Pim is very nice and an informative employee. Felt very comfortable asking a lot of questions since I was somewhat new to this place. Helped my anxiety thank you so much.
Just moved to the neighborhood and I thought I’d check this place out. Marisa helped me pick out some CBD gummies that are prefect for a lightweight like me. She was knowledgeable and patient with me as I weighed my options.The place was super clean and everything was neatly merchandised and priced! (Can you tell I work in retail?!)I’ve been in twice now and there is a something wonky going on with their card reader. So it’s a slow-ish checkout process. But that seems to be the only bottleneck while shopping here.🤙🏻
Amazing staff and super knowledge. The products are great. I love coming here!
Great experience with Pim! She was extremely nice and showed me other strains of Tinctures with great explanations of each type! Friendly and welcoming store!
It was my first time here and Ryan was very helpful.
Mireya and Marisa are excellent consultants! They are caring and involved in finding the right solution for their customers. They want you to be their customer for life .
Ryan was so pleasant and knowledgeable. Answered all of my questions, I truly appreciate him taking time to do so !
I have so much anxiety throughout my day. When I came to cbdkratom I was met by pim and mariah. I was amazed how they asked me many questions to find the best product for me. They were very knowledgeable! They truly care about how you feel and do their best to help you feel way better. Best customer service Ive had in awhile. Definitely be coming back!
Mariah was a huge help with helping me find the right products! She was very knowledgeable and friendly! I will go back to this store because of her!
I came here for the first time about 3 days ago with my boyfriend. I was welcomed by the wonderful Taylor. She was sooo knowledgeable and answered every single question I had with confidence and ease. I will defiantly be returning here to re-up on me and my dogs CBD :)
It was an amazing experience. I had a rough idea on what I wanted to buy, and Toni made sure to break down all the details for me so I could get the best option. Definitely coming here again
I was attended by Mireya and she was amazing!! she was attentive to my needs and led me to what I needed. I recommend this location for the friendly staff and the amazing recommendations. Definitely coming here again!!
Great selection and prices. Ryan was really helpful and knowledgeable. Definitely will be back!!
Love this place! Mireya and Marisa are fantastic; great service and knowledgeable! Recommend
This location is great! The store is organized and the employees are friendly. Marisa was very helpful, she answered all of my questions and recommended some great products.
The staff are truly the kindest people ever. Extremely knowledgeable, friendly, and overall amazingly positive energy. I love this place!
Amanda was great! Very knowledgeable on the products and super helpful with my lack of decision making/knowledge. 5/5 stars.
A store with an extensive variety of products to choose from. CBD Kratom has a knowledgeable and diligent staff. Pim was extremely helpful and fully bilingual which added a plus since English is not my native language.
This location is outstanding! Everyone is super friendly and helpful and the store itself is so organized. Marisa helped me find new kratom strains to help with my pain as well as getting me to try cbd with thc edibles which I loved. Will be coming back as soon as I run out!
Pim shared tons of great info to help me understand all the options and types of products they have to help with sleep. Would recommend!
I stopped into the shop for the first time today and was greeted by Taylor. I had well over a million questions and she patiently answered each with a reassuring depth of knowledge. Great customer service and great selection of product. I’d happily go back when I need more cbd or hemp derived product.Thanks Taylor.
I’ve been going to CBD Kratom for a while but the service, positive attitude and helpfulness Marisa gives is phenomenal.
Haven’t purchased Kratom in a while and needed guidance, Ryan was great. Super helpful & friendly!
I went in with no clue what i was looking for. I was just curious but with the help of Mireya, i was able to get a few items for around home that have done nothing but help me relax. Definitely recommend visiting this place. Thank you Mireya for the help again!
This place was very warm and welcoming, especially to me and my girlfriend being first timers to one of these stores! Taylor was the main staff member that helped us, and she took the time to tour us around the entire store and all their merchandise, teach us all about CBD and Delta-8 THC, and wasnt pushy at all. Wed definitely go back!
I had the best customer service I’ve ever experienced with Taylor. I came in looking for something to help me with pain and sleep. I’ve tried so many things and didn’t have much hope that I would find something. Taylor walked me through all my options and how each item would feel compared to the other. She was so knowledgeable. I was hesitant when I saw prices, so she showed me other options that were cheaper and why she recommended the more expensive ones. It made me feel confident that I was making the right choice and she wasn’t just trying to get me to leave wi the the most expensive item. I got 2 of the items she recommended and I went home and used my topical and caramel, followed her instructions, and I am almost pain free for the first time in a year. I can’t tell you how grateful I am. I don’t live near the city and was worried about being able to restock. She gave me a coupon for free delivery on my first order and told me I can get it shipped to me. Best service I’ve ever gotten. Thank you cbd Kratom and thank you TAYLOR!
Ryan, is a wealth of information, he took his time and answered all of my questions. I would definitely tell my friends. For me Im coming back!!!Princia, was able to give me the breakdown on the tinctures. All in all an enlightening experience.
Marisa did an amazing job first time coming in she helped me with everything that I need i will definitely come back again
Pim and Marisa are such a great help when fishing for new products to try.
I had a very pleasant experience in this store. The associate, Pim, was very knowledgeable, helpful, and polite. Give her a raise!
Taylor did an amazing job helping me. I was experiencing horrible migraines that wouldn’t go away. She talked me through what to get and why. Assisted in my purchase and set expectations on what to expect. She was right, everything she told me to do and what to purchase is absolutely perfect for the symptoms I am experiencing and helping me handle them. She did great and I truly appreciate her help!!!
Marisa and Mariah are outstanding. This place is the best !
Marisa was such a great help today. She was patient as I asked a ton of questions. I recommend this location for the friendly staff and cleanliness.
Princia was super nice and helpful. She spoke with such knowledge and understanding of the products. While checking out I was very informed and confident that I made the right purchase. Thanks!
Mariah has good customer service she should get a good raise no lie
Ryan is absolute perfection. No questions asked, he supplied me what I needed. So helpful, even on my worst days. Thank you so much Ryan, and CBD Kratom store!
I stopped by for the first time today and had a great experience. Marisa was knowledgeable and so patient as she led me through the many options.
I came in looking for some help with chronic shoulder pain and was greeted by Taylor, she was super knowledgeable and incredibly friendly! She was able to give me several different options and was honest about them. I highly recommend!!
Went in with a general idea of what I wanted. Mireya wound up helping to talk 🦜 me through the choices and what I should chooses that would work for me. She couldnt have been friendlier and more helpful! Knowing that is the vibe and service will keep me coming in to this location.
Had a great experience here. Pim and Mireya were huge help. They knew a lot about the products and at first I felt dumb asking them so many questions but they were a big help and I felt like I learned a lot about kratom/CBD products. I will visit this store again soon and I been recommending this place to people I know
Associates are always professional and helpful at this location, but Marisa and Toni take the cake hands down.
It was my first time going to CBS Kratom and was quickly helped and greeted by Cynthia. She gave actually helped me choose what product would be good for my dog’s anxiety which is the chicken flavored drops. She answer every question that I asked. I will definitely be going back!
Today was my first time visiting this store. Pim was so incredibly helpful and knowledgeable about everything. I will definitely be coming back!
Great experience! Toni and Delena were a lot of help
Great service! Pim was very helpful and helped me pick out what was right for me
Ashlee and Taylor were amazing!! Knowledgeable, friendly and cute to boot!I explained about my high energy and how could we calm me without thc. They were amazing in helping me.
I went to pick up CBD for my fur babies to help them with the noise from the fireworks. Mireya was so sweet & helpful in picking out the right CBD for them. I’m so thankful that CBD Kratom is in my neighborhood. And, thank you Mireya!
Every time I go Mireya and Taylor are so nice! They always greet me with a smile and are very informative! Great service from them!
What a pleasant experience! Im new to trying CBD for help with my anxiety. Alyssa H. was fun to talk to, very knowledgeable about everything in the store, & helped me to create the perfect starter pack for me. The ambiance, cleanliness, & organization of the store + friendliness of the staff... all top-notch. I highly recommend. I tried out the tincture & Ill definitely be back!
The staff was attentive. Taylor was helpful with helping me find what I was looking for and educating me to better understand the products.
Faheem was outstanding and provided excellent service and information And also help me select some stuff after he told me I could redeem points… Always good to save some cash when getting a good product from a great store!
Went last weekend to try some new Delta-8 products and was recieved by Pim. Ive never met someone who knew so much about the things they sell and with such enthusiasm! She helped me find not just what I wanted, but also certain cbd items that helped my diabetic dad and even my old dog!Originally wanting just a cartridge, I left with some gummies, chocolate, and even got interested in kratom as well! If youre looking for something, Pim is 100% the one you should go to. If she helped me this much, Im confident shell help you too!I hope to swing by again soon, this might just be my new regular place!
Taylor was great! Was super knowledgeable about options for my dog!
Marisa was incredibly helpful! Will definitely come back!
Marisa was really knowledgeable and helpful, 10/10 ! Super friendly too
Everytime i stop in its always a pleasant experience! Today i was in and out because of how helpful Faheem was! Will definitely be back.
Very knowledgeable staff and helpful. I love this place, I drive all the way from Milwaukee to shop here. Kratom has really saved and changed my life.
Mariah was extremely helpful and knowledgeable.
First time I went in Faheem stepped right up and helped me find exactly what I was looking for.
Mireya was great—answered all questions and made some solid recommendations.
Jen and Faheen are very helpful and knowledgeable. Great customer service.will definitely be coming back.
Taylor was absolutely amazing!! She was so nice and informative! She definitely made this experience perfect. CBD Kratom is definitely my new favorite cbd shop. I can honestly say that TAYLOR and the whole staff truly cares about you and they want you to have the best experience shopping possible!!! :)
Faheem is always so helpful. Great selection and friendly staff!
Heather was awesome & very knowledgeableA tremendous help in narrowing down my choices to assist with my specific needs
This place is great, affordable and very nice and kind staff that answered every question- thank you Mireya
Mireya is great. Every time I come in she is especially nice to me and more than willing to help. I enjoy her service a lot and feel lucky to know her.
Heather was so helpful in answering my questions and giving me the product that I was looking for. It was my second visit to this location, great service and overall experience, I will definitely keep this as my CBD go-to store in the future. Thanks Heather!
Princia was very helpful and informative. I was very satisfied with my experience and will be back when I’m in the area because of her customer service. Thank you Princia!
Taylor was so helpful and a wealth of knowledge. She lead us in the right direction. She willingly explained all the different types of CBD along with the benefits. I will definitely be coming back
Heather and Chris T were extremely helpful. It was my 1st time in the store and they helped me get all my Christmas gifts. Im so excited give out all these wonderful, fun things to my clients. Before coming in, I had no idea about CBD or all the different effects that it can have. Im more knowledgeable thanks to them! Ill be back!!!!
Ryan was so helpful and amazing 💛
Ive tried Kratom at several places, from Kratom stores, head shops to even sketchy gas stations ( I was very naive at the time, dont ever so this) and this business is the best place so far that Ive found.The workers were very knowledgeable about the different types of kratom strains and also the cbd products. They made my shopping experience a very pleasant one. Give these guys a raise!Their products are the purest quality i have seen in a long time. If you are looking for an alternative besides Big Pharma meds, this is the place. I will be back to shop here the next time through Chicago!Thanks a bunch!
Amazing Marisa is so knowledgeable and helpful! Will come again and again!
Both Mireya and Taylor knew exactly what they were talking about 🙌🏽 Extremely knowledgeable…i will be going back soon to grab some more cbd. Thanks Kratom!
First time coming here. Staff is very knowledgeable and amazing! Fareed did a great job informing me about items I was interested in buying. He also recommended some good products for me to try out. The store had an excellent and large selection of items, so I will definitely be back again!
Faheem and Princia were so helpful. They answered all my questions and help me find exactly what I wanted. Thanks, yall!
Great experience and product. Thank you Taylor!
Mireya was an absolute ray of sunshine! Incredibly kind when we came in, helped us find what we needed, and also answered any questions we had. Can’t wait to come back!!
Faheem was great! He was super helpful and knowledgeable. Weve been shopping here since this location opened, and will continue to do so!
Very clean and nice location. We were greeted by Faheem. He was extremely helpful, nice, and knowledgeable. He answered all of our questions and gave us product recommendations. They have a great selection!
I love this shop! The associates are SOOO knowledgeable. I had so many questions about what I should get for my boyfriend to help with his sciatic nerve pain and they literally gave me all the information and all the options that would work for him. And! They have sample sizes for sale before you spend $$ you can purchase a sample for way cheaper. This little shop is definitely better than any pharmacy!
I was helped by Princia today. She was polite & knowledgeable- she helped me pick out a new strain to try after informing me that I could get another bag of kratom half off because of a sale. She listened to me & recommended a strain that helps with pain relief
Rory was AMAZING. I let her know my dad has terminal cancer, and when we told her that (and that he’s a pretty straight-laced guy), she helped us find exactly what we needed for his pain.Rory was so sweet and sympathetic- and so knowledgeable. We are so grateful- and I know my dad will be, too.
Taylor was very helpful as I was a first timer. She gave me a detailed run down and explained thing thoroughly to me. Good visit
Walked in needing one thing and left with 3 extra items. Jen was very helpful and knowledgeable thank you guys.
Princia Was so helpful and so knowledgeable, great place to come if you’re looking for more unique CBD options because their customer service and support is amazing. I got pet cbd treats and some delta 8 edibles, both Princia helped me find and choose.
Tonight my husband and i stopped in with so many questions, and Taylor had all of our answers. She was very sweet, and highly knowledgeable. Like, we learned sooo much. Everyone was very sweet, but Taylor really helped us. We left very happy with a bag of goodies. So happy to have found this place!
Shoutout to Taylor and everyone at the store, if you want expert cbd advice and a nice selection of products then go here!
Heather is very knowledgeable about the products and provides good recommendations based on what you’re looking for.
Great service!! HIGHly recommend
Been coming here for years for Kratom. I trust their product way more than any of the random smoke shops you may find it at. The staff has always been wonderful, helpful and professional. Heather is working most the time when I come in and is always very nice.
Mireya was SUPER friendly, energetic, and welcoming the whole time I was there. Ill definitely be back to try out some different strains.
I always come to this location to get my cbd products. Mireya always welcomes me in and is just so full of energy. Always recommends me to get something to better help with my anxiety and pain. Every item she recommended works each time. Love how she is always full with enthusiasm!