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Osorio Metals Supply, Inc.
4515 W Thomas St, Chicago, IL 60651, United States
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Osorio Metals Supply, Inc.

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HR
Review №1

We had the good fortune of hiring Osorio Metals to do restoration work for our 80+ year old wrought iron fence. They went above and beyond our expectations. Angelica was so responsive, replying to our phone calls or messages as soon as possible. Enrique and his team communicated with us throughout the process and did an immaculate job on the fence. They had a great team working for them and their crew of welders and painters were fantastic. They were a pleasure to work with, the best experience we could have wished for! If you’re looking for a total restoration not just a paint over this is the company you have to go with. We would recommend them without hesitation if you’re looking for the very best out there.

Fu
Review №2

Two weeks ago a mail box door fell of the hinges and hit the floor at the propertyI work for. The mailboxes are 23+ years old and had never fallen off. I had been calling different companies for 2 weeks to see if the mailboxes could be saved. Most places advised us to get a whole new set of mailboxes for over 100 units. I received a referral for Osorio Metals and gave them a call. Osorio Metals sent out two gentlemen named Caesar to assess the situation. The gentleman said it could be repaired by installing a single metal piece to reinforce the hinge. The gentleman came back the next day and made the repairs. Thankfully we were able to keep our existing mailboxes. We received excellent service at a great price. Special thanks to Adriana, who helped facilitate this whole process and was a pleasure to work with.🙂

Er
Review №3

I received excellent service and a fair price from Osorio. I purchased a building and requested they install a parking gate as part of the closing. The gate was not done up to code. Osorio was referred to me in a neighborhood Facebook group, so I gave them a call. Esteban figured out how to reconfigure the fence from folding to sliding, while retaining the original material in order to save me money. He is a miracle worker! Angelica is very professional and accessible via phone and email. She runs a great company and I highly recommend you call them for your fencing needs.

R.
Review №4

Ever go to a small neighborhood store that knows you, and greets you from the minute that you enter their business, and that greeting alone immediately binds you to their style of Commerce?THATS The way they make you feel at OSORIOs Metal Supply.For the many years of my Designing & Fabricating Custom Steel Furniture- being a little guys- been a problem.No- I am not referring to any anatomical-size-issues-Im referring to a Customer like me- who may only needa few items-at-a-time-,&, in fact- maybe even a half-a-20-foot-length, and ya know what?No Problemo, @ OSORIOs.In Chicago- Steel Yards and Steel Warehouses cater to many types of MAKERS- Ornamental Fence MAKERS/Artistans/Sculptors/Auto-Repair-and most of the ones Ive encountered in town- dont like selling to little guys.I refuse- to give my hard earned $$$- to someone- that doesnt appreciate ME/My $$$ = on principle- its not the way I like to do business.At OSOSRIOs - they appreciate me, and they will appreciate you too.So, if you are looking for some 1/8 thick-2 by 2 Steel Angle, cut to length, or Steel Gate Hinges, Finials, Newel Posts, or to have a Steel Cylinder Rolled from Plate for a Planter idea that you have...OSORIOs got you covered.Be sure to say hello to JAZMINA, Angelica, Adriana, Oscar, or Lilly- and tell em- El Hombre de Acero sent you!

Ju
Review №5

Great service nice show room people there are awesome

Ge
Review №6

Very helpful and patient. It was my first railing project and Osorio supplied the parts to build nice wrought iron railings.

Er
Review №7

Angélica and Estabon are wonderful to work with! I had two costumes stair rails designed and Angélica invited me to the showroom to see for myself all of the beautiful railing designs or create your own design with Estabon. I Highly recommend Osorio metals. I have received so many nice compliments on my railings!!!!Thank you, Eric Riggins

St
Review №8

Update:The owner got in contact with me and apologized for the misunderstanding and offered to refund us half of the materials incorrectly purchased. We took that offer and everything went through smoothly from that point forward. I was grateful for their prompt response and glad that we were able to end on a much better note.If you dont work for a fencing company, completely avoid!!! Working on a metal and wood fence we were recommended this place. We tried to exchange a product that we got in the wrong size for a different product. The warehouse said they do and have done exchanges and the main office said they wouldnt because that material doesnt sell so we cant take it back -.- . Then to fix our mistake we wanted to either purchase another material or get the material we purchased cut down to size. We inquired about both prices and decided we were gonna just buy new material since it was cheaper and take the loss. When we decided we were going to go with new material the price had literally doubled within a half hour to equal about the same as it would have cost us to cut the material we already had. Had I known this before starting my fence work I would have 100% AVOIDED. This place is completely unreliable and doesnt value its independent customers at all.

Je
Review №9

New spacious showroom and a block worth of warehousing with many type of wrought iron metal.

Ad
Review №10

Quick and easy. First time there but Ill be going back for more metal needs.

Da
Review №11

There is very nice office in new location.

Ra
Review №12

First time here, Very friendly people to do business with and prices are decent 👍 will keep coming back

Mi
Review №13

On point and helpful, totally recommend this place for your metal needs 👍

Ne
Review №14

Good metal supplier, fast and easy.

Na
Review №15

Actually not enough stars available (Five is not enough), To date the Osorio folks has done 3 separate projects for my company, In each case they far exceeded my high expectations. .....Highly recommend Osorio Metal supply for any/all your metal projects.On a side note, your Heavy Metal is much much better than Wrap.i love Osorio Metals.

Ma
Review №16

Great experience, the young lady in the front was really patient as I just went to purchase the material. As I’m not an an iron or steel worker, we have a friend, building our fence. Highly recommended!

Na
Review №17

It was our first time working with them. Nice people, very professional. Material was of very good quality. Definitely will buy from them!

ep
Review №18

All you need. On metal suplies for fance, Gates, stairs and big metal projects ...

J
Review №19

I would recommend this Family owned hidden gem in Chicago to complete all your steel need projects from start to finish. They have a wide range well stocked inventory with all the decorative steel ornaments, materials, etc, that you would need on site.The staff is very helpful, courteous with great customer service they will do their best in helping with any steel custom order projects of your interest big or small.*****FIVE STARS VERY SATISFIED!*****

Ab
Review №20

Horrible customer service. Very long wait times. Receptionists cant get orders correctly.

Br
Review №21

Ive been here to purchase different sizes of square tube, flat bar, and fence supplies. Prices are good, they will cut to length for a small fee, load up your truck for you, and they have Saturday hours. Get there early, there isnt much room to park and they get busy.

Ab
Review №22

Best place to get steel in the Chicago land area, hands down. They have everything from rods to I-beams and everything in between. Process is quick, the staff is always super friendly and the prices are hard to beat.

Wi
Review №23

Osorio metal supply has been and will remain a staple in the iron worker community. The staff are very knowledgeable and extremely helpful. They stock a healthy supply of metal from Square bars and Tubing to I beams and Metal Decking.They go above and beyond what is expected of them, in every aspect of their business . From making you feel at home while shopping to seeking out specialty items or material. I recommend and urge any one looking for metal supplies to stop by here first.

Cr
Review №24

Great selection for your iron needs. I look forward to working on another project buying materials from Osorio Metals.

Mi
Review №25

They treat every customer great, even if you are not a huge customer. They have everything you need for metal work.

La
Review №26

Never hire them to weld off site.They take half the money and do nothing. Metal supply cash and carry good materials and fair prices.

Ni
Review №27

Good quality materials for reasonable prices, and the staff know their trade. Quality and friendly customer service too!

Ca
Review №28

Best customer service as a Chicago metal supplier. Accurate cuts and quality material.

Ev
Review №29

I had a wrought Iron fence installed, Im very Happy with the fence. I would recommend Osorio Metals to my Family & Friends. Their very Curteous and punctual. My fence looks amazing!

om
Review №30

Great service

Pi
Review №31

Osorio is always there for our supply and material needs. The staff is incredibly kind, helpful and knowledgeable. Have been doing business with them for several decades for a reason.

Ot
Review №32

Great place. They carry all steel materials in stock, at a great price!

Es
Review №33

The best customer service, every time we need something they help us and if they do not have the material they do everything it takes to get it for us. Also, they are one of the few that open Saturdays!

ce
Review №34

Good quality, fast and friendly service. I’m glad I know about this place!

Mi
Review №35

Gordon Bros. Steel Warehouse is much cheaper!

Fr
Review №36

Great supplies, staff and prices.

Ca
Review №37

Last year my son Randy made an appointment with them and they came measure gave my son a statement of what it was going to cost I was planning on paying everything with cash they gave my son the run around making appointment with my son and never show up.

De
Review №38

They are amazing people. Shop with Osorio.

Ma
Review №39

Great customer service and very flexible.

Wi
Review №40

Staff was very unhelpful after I asked for recommendation. They just said what you need, I said I need advice. They responded with just tell me how much and and what kind of material and thats it.

po
Review №41

They need to do delivery.

Jo
Review №42

They are always prompt and good.

Ge
Review №43

Excellent service!

Ja
Review №44

Bad service

An
Review №45

Great customer service

Kr
Review №46

On time, on budget, everything was in stock!

Pe
Review №47

Great Service!

Ro
Review №48

There are not kind people!

Ke
Review №49

Great service!!

Vi
Review №50

Fast service!!!

ge
Review №51

I DO NOT MEDICATE THAT JOB BUT TO DO MANY THINGS SEND MY WIFE TO BUY A MATERIAL I WAS NOT WHAT I NEEDED IT WAS I TOLD HIM THE LADY THAT WORKS WHAT I WANTED SHE CAN RAISE MY VOICE WITH MY WIFE I DONT THEMSIFY I THEN GIVEN HIM WHAT I WANTED I STILL MEDISE BECAUSE YEVE WHAT IS MISSING I GAVE HIM WITH THAT AS SHE DOES OR GIVES WHAT LIKE BOY TO DELIVER A JOB WITH SOMETHING THAT THEY DIDNT ASK ME

sm
Review №52

Mientras más crecen como negocio sus políticas se vuelven más molestas,un día pedí que me doblaran una lámina conforme a un dibujo que había hecho la persona que me atendió accedió sin pedirme nada más,cuando recogí mi material me la habían doblado a 90 grados😔les pedí que si me la podían doblar un poco más y dijeron que tenia pagar $20 dólares más al final les deje el material y el dinero que ya había pagado,la segunda mala experiencia fue de una ocasión que regrese un tubo porque me sobró no quería dinero para atrás solo quería un crédito para otra cosa que necesitaba y resulta que si lo podía regresar pero que tenían que retenerme 16 dólares por labor restocking fee🤣🤣como si el trabajador se tardara una hora en acomodar el tubo de nuevo o como si ellos les pagaran a $16 dólares el minuto a sus trabajadores 😔

Lu
Review №53

Very good, good prices and very friendly, although I have makis I am going to buy my material with them, 100% recommended

yu
Review №54

Bad do not attend well

Ad
Review №55

Its very nice

An
Review №56

Good tension and you find everything

Information
56 Photos
56 Comments
4.3 Rating
  • Address:4515 W Thomas St, Chicago, IL 60651, United States
  • Site:http://osoriometals.com/
  • Phone:+1 773-772-4060
Categories
  • Metal supplier
  • Metal fabricator
  • Welder
Working hours
  • Monday:7AM–4:30PM
  • Tuesday:7AM–2:30PM
  • Wednesday:Closed
  • Thursday:7AM–4:30PM
  • Friday:7AM–4:30PM
  • Saturday:7AM–4:30PM
  • Sunday:7AM–4:30PM
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