I put a star because a worker left the window up for me. they actually deserve 0 stars because they charged me $ 96 to do NOTHING. I clearly knew that my window needs a new regulator to make it go up and down. They for checking it and telling me that it takes repair, they charged me 96 dollars to leave it the same. He told me that the new part costs $ 550 or $ 350 from the dealer, which is an exaggeration. If you want to pay a lot of money come here, if you prefer to save for the same thing, go elsewhere!

Quoted 95 on phone nearly tripled the price and broke my console by the installed kit. Now have a soft spot in corner and craked/broken area in the upper corner of install.

You never really know the level of service or the measure of someones character until the chips are down. I had a unique experience with this shop. During installation my window was accidently broken. Alex and his team took complete responsibility for the damage. They arranged and paid for the repair. Alex was a consummate gentleman during the whole transaction. They do great work and they will take care of their clients even in difficult situations. Character defined! I highly recommend this shop.

Repeat customer here! Highly recommended!!!!My wife and I are local business owners that were looking to tint our pickup. After meeting with Alex and Tucker we we’re impressed with their knowledge and decided to give them a try. Needless to say they did a fantastic job, so we decided to have them do our other truck as well. They both turned out great! Since then we’ve also had them install AMP power steps, bed cover and a camper shell. The work here is top notch with great attitudes. Definitely recommend to my friends and family.

Called with an issue and was told to come on in and get it looked at whenever i have time. When i went in they noticed it was a blown fuse and replaced it on the spot and didn’t charge a cent. Great service and i definitely have a new location i will be using for my stereo.

I went to get a sub install, decided to get my windows tinted also. They were very professional and did a superb job. To tint windows they removed them, the finish job was awesome no flaws. The stereo in my car now sounds amazing. They took great care of my new 2020 Honda. Thanks guys

I have been wanting to get my windows tinted for a while and finally got it done. The guys at Exotic did an outstanding job. I am beyond impressed with their professionalism and work. Even had a last minute request to have my trim blacked out and they took care of it no problem. My car looks great and I am so glad I went in. Alex is awesome and extremely helpful. I cant wait to go back and get some upgrades to my audio system. Cant recommend these guys more.

The staff was very patient with my 16 year old and described everything in real people words for updating her sound system in her car. We took her 2001 cabriolet in for an upgrade to Bluetooth for safety and replaced the speakers as well. We will be going back to update the system in our camper trailer! They were great!

Went to Exotic Car a while back trying to get my aftermarket headlights installed. For starters the gentleman that helped me with the initial consultation tried up selling me on these overly expensive lights that they themselves keep in stock. Personally, I dont have an issue with it because there are brands that many prefer over others and I understand the loyalty. Others may hate the sell but I understand Exotic Cars position. Granted the headlights did work. Which is really the only reason I gave the second star. Recently had a headlight burn out and went back to the OE halogens. After switching, the taillights stopped working and was hoping it was something simple. It isnt, so Ill end up taking it somewhere to get fixed. The picture below is after removing electrical tape and nothing else. I did nothing more than reveal what was underneath the tape. The wires were poorly spliced and wrapped around the tie in wire with a glob of solder. One of the wires even had a large slice in the insulation and apparently they didnt feel a need to fix this. Honestly cant believe I payed a professional to do this.

I took my car to have a back up camera and new stereo installed. The place was very clean, the price was excellent and the job was completed before they said It would be done. Overall my experience with Exotic Car Audio was A++ Alex walked me through the entire process and even showed me how to use my new Apple play system. Definitely will go back in the future for my audio needs.

I can not believe whats happens to my car the seats are beat-up and my audio no longer works never again!!

Awesome service. Top notch 1 stop shop. Saved me a trip to the dealership. They even replaced my window regulator and motor.

I’ve had 2 of my cars done by Alex and his crew from Window Tint to Stereo’s, good work and good prices.

I have been bringing in my Jeep WJ here for every mod I have done to it. I’m far from home so I do not have the tools to do the job myself. Alex and his crew have done an amazing job on every mod. They have installed a 12” subwoofer that sounds freaking amazing. They have installed my LED curved bar. They have installed all speakers on my doors. They have also done my tint job. Their job is all done very professionally. All wires are well tucked and hid inside the Jeep. Nothing is exposed and they have given me warranty on all the jobs they’ve done. I will continue my Jeep project with them. I have also recommended a lot of my coworkers who are amazed of how well my Jeep is coming together.

This place is way overpriced I recommend staying as far away from this place as possible you dont believe me Ill send you the receipt

Had two amplifiers, two subs, and a head unit installed and it all sounds amazing, would defiantly recommend to friends and family. The work was all done in one days time, thanks everyone at exotic.

Merry Christmas to me after a very merry Christmas provided by Alex and crew at Exotic Car Audio & Security! This season I treated myself to a brand new Pioneer head unit after having visited a few times in the past for a variety of vehicle upgrades to include remote start, alarm system and subwoofer purchase and install. Last Christmas I treated my wife to a remote start system for her 2012 Subaru.Every single time Alex has answered my quote requests promptly and had my vehicle in and out within a very short window, usually by mid day, with excellent results that I am still using to this day. In addition, every single time, Alex has listened carefully to my vision and has suggested optional capabilities that I would not have otherwise thought of without the aid of his expertise and many years of experience in this business.My wife loves her remote start and has used it almost every single day during the winter and cold spring mornings and has evangelized it, and the great work done by Exotic Car Audio & Security, to her friends and family.In cases where I had questions or needed someone to look at something and help me with the use of a new product, Alex repeatedly went out of his way to make sure I was taken care of promptly and as completely as his great service allowed.I absolutely recommend Alex and his team of specialists here if youre lucky enough to live in Chico & surrounding areas. He and his staff provide professional service with a friendly demeanor that makes you feel comfortable in cases where many of us know very little.

Had a horrible experience in the past. Didn’t even want to rate this place 1 star. So glad I found somewhere better. The owner likes to charge way to much, AND I guess from reading the comments, the customer is never right? All he does is argue instead of understanding where other people are coming from. Unprofessional.

Amazing work and outstanding customer service! This shop goes above and beyond expectations! I had my vehicle serviced here by using a warranty that was purchased at the time I purchased my vehicle (2016). The warranty company is extremely difficult to work with, but Alex and his team got the repair approved and completed in a timely manner. I will recommend this shop to everyone I know and continue to have any/all of my vehicles serviced here!

I was having issues with my aftermarket radio (i.e. it was dead) so I called up Exotic Car and told them what was going on. They were able to fit me in for a same day appointment and were able to replace my radio at a very reasonable cost. They were super friendly, had a nice waiting facility, and they were able to replace my radio on the spot - saving me a second trip.I highly recommend these guys for the best car-audio experience in Chico.

I had a remote start alarm installed in my Ford F-150 by Alex at Exotic, couldnt be happier! Alex had the best quote in Chico, he was friendly and did great work! The install was quick and he was helpful the whole way through. He answered all questions and changed settings to my liking. Id recommend Exotic car audio to anyone who is looking to support a locally owned business that does amazing work for a great price! A+++!

Had electric steps put on new truck we recently bought. Awesome job. Very professional.

Horrible experience. They did know what they were doing. They told me a $170 fix would take care of a stereo issue I was having. The fix did not work... in fact it made the problem worse! Damaged my speakers! When I brought the vehicle back I was told I would not be refunded and they would not try again. Pour customer service and they do not back up there work. I will be telling everyone I know not to go there!!!

He pulled my factory car radio/CD player to retrieve the CD stuck in it (because the CD label had wrinkled). He said the CD player had been messed up and wasn’t worth fixing. He charged me $200 for this, without even reinstalling it.

Alex at Exotic Car Audio does great work! The kind of guy who; if he didnt think a job would turn out top notch, hed either let you know in advance, or not take the job. I have an older Toyota Corolla absolutely NOT set up for cruise control, but Alex did an install that looks and works just fine. No jankey stuff comes out of his shop!: Personal respect and pride.

Close at 5:45 when I called they said 6:00 p.m. they closed funny how that happens

We brought my husbands 2018 Dodge truck in to get LINEX, a whole new lift, and tinted windows. The LINEX job looks amazing around the rocker panels and the bed of the truck looks great as well. The air bags are very helpful for me to get in and out of our lifted truck and of course people love it. Alex and Tucker also give me exceptional service on my 2019 Corvette stingray as well. The window tint they applied keeps all the heat from entering my car!

I would highly recommend Alex at Exotic Car Audio in Chico. I just had a full system installed as well as window tinting. Alex does quality work, and will make sure everything is installed properly and to customer satisfaction. Alex is very informative and friendly. He stands behind his work. Thanks for everything Alex!

I have sent tons of my customers here over the years. I have always received positive feedback.I bought a car stereo system and was amazed at what I had been missing with my stock stereo.Alex tool the time to ask me questions until he understood what I valued in a system. Then proceeded to install a magnificent system.I have never looked back. Im very pleased with my experience.

Alex is a true professional and easy to work with. I had power steps installed on my Tundra, as well as an LED bar and dash cam installed. Because he did such a great job, I brought my Malibu Wakesetter in to get the stereo sorted out. He gave me a number of options to work with, making sure to figure out what would work best for me and my budget. I would recommend his shop to anyone looking at vehicle or boat customization.

I wouldn’t recommend this place even to my worst enemy because nobody deserves getting lied and cheated out of money this bad. Went with my girlfriend and spent over 300 for nothing got nothing out of it and they didn’t care after they got paid.

I drove the 2 1/2 hours up to Alexs shop based on his photos and the conversation we had over the phone. I wanted something custom and unique that couldnt be bought over the internet. All aspects of the service I received was awesome! From design, follow up calls, emails, pics of the project in progress, and price. All of these elements exceeded my expectations. If you have the idea and the budget, Alex can build it!

700 bucks for a tint. Stay away from this shop.

I had a component of my sound system wired incorrectly and I swung by to see if anyone could help me out. They were able to listen to what I was saying, and find the problem in just a minute or two. Super pleased with the service, even though it was so little, if I need real work I know where to go.

When my rear window got vandalized and was completely shattered, I immediately called Alex at Exotic Car Audio. He ordered the window for me and had it fixed and ready to pick up after only a few hours even though it was a saturday. The window looked great and he even added tinting to match the back windows perfectly. I would highly recommend them to anyone for their efficiency and quality work. Excellent experience!

Stock stereo in Mercedes stopped working. Prior to meeting with Alex we had an appointment with Mecedes Service Center who gave an astronomical quote to replace the stereo, before even looking at it. Sad and panicked, we called Exotic and spoke to Alex. He fit us in that same day to discuss options. He was very honest about how difficult Mercedes makes it for after market accessories and how he thought we should proceed. We followed his advice, and after a couple issues due to Mercedes, we couldnt be happier.Alex is a rare gem! I have lived in the area for a year and have found it very difficult to work with local businesses. A lot do not return calls and even if they do, they can be rude or not very helpful. Alex and Tucker are the exact opposite. The customer service they provide is amazing. Alex even responded to me while on vacation!!Dont let the business name fool you, they provide many services other than car audio and security so visit their website.I would recommend Exotic Car Audio to everyone who wants to upgrade their vehicles accessories for safety and security or just style and fun! They are honest, friendly, take pride in their work, and are just good people.Thank you Alex, Tucker, and Jinxy for taking the time to do it right!!

I highly recommend going only here. They did my Window Tint and my Keyless Entry. I got in next day service, was done sooner then expected, they did quality work, very knowledgeable, patient, and explained all my options. Im 100% happy :)

Worst place to go to Im pretty sure it was the owner. He charged me 700.0 for window tint and it was a 2007 Volvo I know he took advantage of me maybe because I was a girl idk.

Alex has been our pursuit vehicle installer for several years now and never fails to go the extra mile for us. He fixes problems that crop up and is able to come up with solutions that we would never have thought of.His time and money estimates are always on the dot. Hes quick to respond when we need something fixed. I highly recommend Exotic Audio.Tom W.Corning Police Department

Had exactly what I wanted. Had an open appointment time. Installed it quickly. Excellent work. No fuss. Thanks!

Great Experience! Alex was way on top of special ordering my air filter and was great with no BS communication. I would definitely recommend them.

Give 1 star only because it gives that option. I mean dont get me wrong my system sounds solid and bumps, but Ill explain my bad experience and why the low rating. So first reason why such a low score is first thing they wrote my phone number down wrong. Second they took an extra hour and half because they wrote down the wrong number. Third my dash kit for my Honda Civic si was fine when I brought it in here. They broke it trying to pass the blame off to Best Buy. Best Buy already agreed to fix the damage they caused but there was no damage to the actual dash kit. I feel exotic audio tried to use the information I gave to them as an advantage. I pointed out 2 flaws Best Buy did mess up so they were aware that it was like that before install and that was only concerns on my car. Alex assured me he could do the install. I know for a fact my previous install that the dash kit wasnt broken and was clipped in place and actually installed properly. Exotic audio tried to pass blame onto someone else when I had no problems whatsoever with my dash kit beforehand. It wasnt loose or broken whatsoever. But after taking it to exotic audio for them to do install on my amp and subs which they had to take off dash kit to connect amp and subs. Now suddenly its broken. Another Funny fact I vacuumed my car before going to exotic audio and after picking up my car from “their install” I find 3 bolts on the carpet. When I come to pick up my car Alex states the dash kit was broken beforehand and not properly installed. I had him stating his lie on paper. They have No integrity and they didnt even offer any compensation for messing up phone number even and damaging my dash kit. Messing up phone number understandable but leaving a customers car Mickey moused is not acceptable. You say you have the best techs? I’ve never seen anyone who’s good at their trade leave damage. I wouldnt trust Alex and his crew for Any future audio work. You can take my $347 thats ok! I can leave honest reviews which go public because you did a shoddy job. Collect my money and can’t even put dash kit back together properly! This is my personal experience with Alex’s company. Exotic also screwed up my digital temp for my radiator too. It was working just fine, but not after exotic did an install. Like I said before Id give a lower rating but theres no 0 star option. My advice from a locals perspective. Really do your research before letting some audio place screw up your car and keep a camera rolling inside your car.

Very quick and professional. I had my speakers and deck replaced and couldnt be happier. They charged much less then the competition. If I have any future work done it will be with them.

Trusted Alex and his team to add a subwoofer sytem & alarm system to my 2014 Odyssey Touring Elite. They did an amazing job with top brand products. Alex communicated with me as it progressed making sure everything was installed where I wanted it and done to my satisfaction. Not only did he accomplish this but fined tuned a few details I didnt even realize were critical making the installation perfect. It is the best stereo and alarm system I have ever owned. I had to come back in briefly to have him adjust the programing on my alarm to make it behave how I wanted and decided to let him tint my windows, I am leery of window tinting as I have seen many botched jobs but Alex did a perfect install. Thanks Alex!

EXEMPLARY ATTENTION TO DETAIL AND STELLAR CUSTOMER SERVICE! You will not be disappointed.

Great personal service and they really know what theyre talking about. Extremely professional.

I needed an iPod connector installed in my car. I didnt want to get rid of the factory stereo and wasnt sure what options I had. I went to 2 places in town, the second one being Exotic. I was impressed with Alexs willingness to walk me through my options and give me the price for both. He is a genuine, nice guy that didnt pressure me into a decision one way or the other. Once I settled on the way I wanted the install done, he ordered the parts, which got to the shop a day and a half later. The install took 45 minutes, as promised and the stereo/ipod input functions exactly like I hoped it would. Alex was able to put the connector exactly where I had hoped it would go (out of sight in the center console). The price was great, the customer service was great and the work was done quickly and neatly.

Had a blown fuse in my amp and the wiring connecting to it was poorly done by the previous owner. I didnt know what to do with it so I called the guy up and set up an appointment. Took the car in and about 2 hours everything was done and ready to go. Everything was done professionally and I cant complain although the price was a bit pricey. I cringed a little but the good work to my car shows, now Im blasting away them bass.

They hooked up my 12 in my sonata.charged 300$ then said one wad blown so i bought some new ones and they maid me hook them up myself and all in all it works when im parked but not when i drive so i dont know i wouldnt go there.

I had them put a subwoofer in my truck and now there doing a electic start/ alarm system these guys r awsome 5 star rating from me

Exotic Car Audio is the place to go if you are going to install a new sound system in your car! I have a 2006 Honda Ridgeline and wanted to upgrade to a system that I could use my new phone plus play my music through the Bluetooth connection. Alex and I discussed the options available without breaking the bank and I ended up with a great sounding system. Alex was more concerned about my needs than selling me more that I needed. Great job Alex. I will recommend Excotic Car Audio!

Solved the square puzzle and employees were honest and awesome

If your looking for sound system this the place to go where its your boat or car they can handle it. They also sell accessories too so stop in and checkem out. Quality is A++ here

Had my windows tinted by Exotic Car Audio. No bubbles and looks GREAT!Fast too.

Very Professional. Quality work.

Horrible.rude owner.there out to pinch every dime out of you.

Good service good people

Great work